Had to reinstall OS and now my "Licensing for this product has stopped working."

Had to reinstall OS and now my "Licensing for this product has stopped working."  I have CS3

And that OS is....? You need to tell us at least that much and explain exactly how and why or else this is not going anywhere.
Mylenium

Similar Messages

  • Need help FLASH not launching and not uninstalling "licensing for this product has stopped working".

    Need help FLASH not launching and not uninstalling "licensing for this product has stopped working" and " you can only install one adobe product at a time please complete the other installation"  Flash was working absolutely fine before, I have no idea why this happened.

    I am having similar problem.  Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message.  So now I can not run Illustrator, Photoshop, or even Adobe Reader.  These are properly licensed for about a year. I get "License for product has stopped working".  Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days.  Was on phone support hold today for over 3 hours before line went dead with no help.  What is up with adobe support?  Can anyone help?

  • Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh).  So what now?

    Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh).  So what now?
    it says:  You cannot use this product at this time.  You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
    Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three.  What caused this in the first place?

    And most licenses extend to 2 machines; not 3.  Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
    See Activation & Deactivation Help
    Nancy O.

  • Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

    trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working  you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
    I already Uninstalled and reinstalled the product and it still does not work.

    Hi,
    Try to uninstall the software again and you have to manually
    Delete the following folders:
    [Startup Disk]/Library/Application Support/Adobe/Adobe PCD
    [Startup Disk]/Library/Application Support/Adobe/caps
    [Startup Disk]/Library/Application Support/Adobe/backup
    [Startup Disk]/Library/Preferences/FLEXnet Publisher/
    [Startup Disk]/Library/Application Support/FLEXnet Publisher/
    Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
    After that try to run the cleaner tool as mentioned by kglad.
    Restart machine and then try to install again.
    *** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

  • Need help with Photoshop and "Licensing for this product has stopped working" message. Adobe fix isn't working.

    I am still using CS3. A while back I received an error: "Licensing for this product has stopped working" for my CS3 programs. I used the recovery program suggested by Adobe and was able to get Illustrator, Flash and Dreamweaver to work, but I still can't open Photoshop or In Design. I went back to the Adobe site and did every other trick they suggested to fix the error, but nothing has worked.
    I then tried to uninstall photoshop from my CS3 suite (so I could reinstall) but got a JavaScript Alert: "Critical errors were found in set up. Please see set up log for file details." Seeing as I am not the best with the behind the scenes technical stuff, I have no idea what this means or where the set up log even is. Any help anyone can provide?
    I have had CS3 installed on my computer for over a year. I started having problems about 4 months ago.

    I am having similar problem.  Can't open any of CS3 programs after trying to download Dreamweaver Trial, which wouldn't work because "couldn't remove DLM extention" error message.  So now I can not run Illustrator, Photoshop, or even Adobe Reader.  These are properly licensed for about a year. I get "License for product has stopped working".  Have 2 pending cases open with Adobe support (one for Dreamweaver trial, one for license problem) since 8/3 with NO ANSWERS - It says answers within 1-3 business days.  Was on phone support hold today for over 3 hours before line went dead with no help.  What is up with adobe support?  Can anyone help?

  • How do I reinstall Adobe Photoshop CS4 - I receive error 6 stating that licensing for this product has stopped working.

    I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.

    Error "Licensing has stopped working" | Mac OS

  • Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

    I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

    Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
    There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
    If not, you must reinstall your CS4 suite.  You don't need to delete your preferences, so it should be the same as before.
    Error "Licensing has stopped working" | Mac OS
    Gene

  • Why  will photoshop not open after loading it to new iMac computer from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30

    A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
    The answer is easy: Reinstall CS4 from your disc. and apply all updates.
    Gene

  • TCS 2 on Windows 7 - "Licensing for this product has stopped working"

    I just spent the last 6 days (since 4/8) with Adobe Technical Support. I have a Dell Latitude 630 Laptop running Windows 7 32-bit. For no reason at all (as is usually the case), RH8 crashed after I ran  spell check. Unfortunately, unlike all the other times, it would not restart. The error message box I kept getting (and 4 says later am still getting) is "Licensing for this product has stopped working". The only thing I've learned from this 4-day ordeal is that no one at Adobe Technical Support knows how to do anything but uninstall and reinstall this product. And, for some reason, Adobe has released this software fully aware that it will not completely uninstall using Windows 7's uninstaller - You must also then run both the Windows Uninstaller Cleaner (after downloading & installing it) and their own CS3 Uninstaller Cleaner.
    After doing that twice (completely uininstalling and reinstalling), and waiting for 1) the first tech to open a case - it took him 4 days; and 2) the "top level" of support to contact me - that took 2 more days. After telling me how to completely uninstall the suite (yep, that's her fix, too), she has just advised me that the SW won't run because my computer is on a Domain. Yes, my company requires that all of our computers be connected to our Domain. What company doesn't?What is also interesting is that none of my co-workers, who are also running Windows 7, have had this problem. How many of you are successfully using TCS2 on Windows 7 32-bit AND are on a Domain? I'll bet that there are a lot of you out there. Congratulations to you all for still being able to do so! I envy you.
    THE FIX: (And this is from Adobe's top level of support, or so I was told.) I've been told that I must create a Local User Account on my laptop that has Admin privileges but is NOT on a Domain, and install the TCS2 software onto that account. This will fix my problem. Interestingly, the first tech had me log onto his Adobe software that allowed him to see my desktop. Didn't he see that I was on a Domain? Or maybe he just isn't privy to this information because he's not high up enough.
    I hope that this information keeps at least 1 other person from having to go thru 6 (or less or more) days of repeating your problem to countless Adobe techs who all tell you to do the exact, same thing. And, of course, hearing each one apologize for "the inconvenience" and being "so sorry you are experiencing difficulties".
    Here a thought - Don't release your software until it works.
    Here's another thought - Don't claim that your software works on a platform until it actually does. As my co-worker Ed says, "Got an Issue? Get a tissue!"
    Cheers,
    Critterlover1075

    Peter,
    The higher-tiered (supposedly) Tech had me go to that Web page and follow those instructions earlier this week. I followed all of them, and still had the same problem. That was when she told me that the problem is because my laptop is connected to a Domain (see first post).
    4/15/10 Update: My IT support gave me the password to log onto my laptop using the Administrator logon. This login is not connected to our Domain because it is used by our IT folks to troubleshoot problems with the laptop itself. I installed only Acrobat, RoboHelp, and FrameMaker from this login last night. Then I opened Acrobat 9 and "updated" everything. RoboHelop 8 now works (and it is accessible from my regular login), but FrameMaker is now giving an error message, something about the dictionaries, and it does not open. Here is the error dialog being thrown now by FrameMaker 9:
    I have updated my case with this info and the screenshot of the error dialog. If you know what is causing this error in FM, please let me know what to do to fix it.
    Thank you for your help!
    Marlo

  • Fresh Install Mac - Licensing for this product has stopped working  Error: 6

    We just got the new macbook pro refreshes at work and decided to make the switch to standalone CFBuilder.   We downloaded the trial and installed.  On launch we get this error, "Licensing for this product has stopped working  Error: 6".  Every macbook had the same result.   All are running 2 Ghz Quad Core i7 with 8GB of ram.   All of them get the same error.    All have a fresh install of 10.6.6.   Other than installing Air before the CFBuilder install they have no other applications installed.   Other than Air, there are no other Adobe products installed.  All CFBuilders were installed under an admin account.
    We've tried all the troubleshooting.   Permissions, LicenseRecovery, Setting the clock back to 2010... we even tried reinstalling OSX, then installing acrobat, then air, then CFBuilder with the same result every time.   We even activated the root account on the system and installed under root.  Same result every time.    The Flexnet service never gets created unless we use the License recovery tool.   If we install the updater it still makes no difference.
    All options for CFBuilder are grayed out under help.   Registration, Deactivation, Updates...
    Any suggestions?

    Thanks for posting and letting me know. Yes, it is crappy to have to work-around it like that. I noticed when I installed
    Builder that it over-wrote some newer files, but I said "Okay to All". I'm using CS4 not CS5 and my newer files were probably better. I'm glad you got your program working at least. My problem is I started my first Project at the wwwroot level, like all the instructions say. It wasn't until I saw Ben Forta's video of it that I realized I was supposed to start a new folder within the wwwroot folder as my Project folder. Now I can't get rid of my first Project folder without DELETING all of the files in wwwroot, WHICH I CANNOT DO. MANY OF THE FOLDERS THERE ARE WORKING WEB SITES! If you know of any way to detach that original Project, I'd sure like to know how to do it.
    Thanks,
    Tedra

  • What does "licensing for this product has stopped working, Error 150:30" indicte?

    My CS4 has stopped working. I get the message..." licensing for this product has stopped working, Error 150:30"  After taking all the steps  listed and uninstalling CS4 and Reinstalling it I finally got it working again ( which took a couple of hours of down time)  Now ...every time I turn my computer off and back on, I get the same message again, and must go thru the 2 hours "fix"... any suggestions.  Adobe Support has been less than helpful with this... which is unusual. 
    Photodeb

    PhotoDeb, I have the same problem with my CS4 suite. I get the 150:30 error, "licensing has stopped working."
    Fortunately, I'm subscribed to CC, so I can still open all CS4 files with CC apps.
    BUT, I DO want to get my CS4 working again.
    Have you been successful yet, in getting your CS4 back to working as it should?
    I tried downloading the "License Repair Tool" [www.adobe.com/support/contact/licensing.html] file from Adobe, but it didn't work.
    I have read that if it is downloaded with Safari (as I did), it won't work; that it has to be downloaded with Chrome or a browser other than Safari.
    Also, I deleted the FLEXnet Publisher preferences folder. But, I now wish I had simply moved it to the Desktop, instead of trashing it entirely.
    So far, I haven't done anything about reinstalling CS4.
    QUESTION: From what you've learned, is it recommended to UNinstall CS4 suite (like you did) BEFORE reinstalling it?

  • Can't run FW CS3! "Licensing for this product has stopped working."

    I purchased and downloaded FW CS3 this morning. I received my
    serial number and once the file had completed downloading I ran the
    installer. Everything seems to be working fine, and the install
    finished without a hitch. I then tried to open the application as
    was greeted with the following error message:
    Licensing for this product has stopped working.
    You cannout use this product at this time. You must repair
    the problem by unistalling and then reinstalling this product of
    contacting your IT administrator or Adobe customer support for
    help."
    I've unistalled (using the adobe utility) and reinstalled
    twice without any luck.
    I'm on OS X 10.4.9 w/an Intel Core Duo and 1GB of ram. I had
    previously installed the Fireworks CS 3 Beta, but uninstalled it a
    month or so ago.
    Any help would be greatly appreciated.

    Hi Shaun,
    This is a user to user forum. You'll need to contact Adobe
    Customer
    Service to have this resolved.
    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=77086966
    Linda Rathgeber [PVII] *Adobe Community Expert-Fireworks*
    http://www.projectseven.com
    Fireworks Newsgroup:
    news://forums.projectseven.com/fireworks/
    CSS Newsgroup: news://forums.projectseven.com/css/
    http://www.adobe.com/communities/experts/

  • Licensing for this product has stopped working Error: 5

    OK. Totally frustrated here.
    Trying to start InDesign (installed with Master Collection CS4) on Powerbook Pro running 10.5.7 and consistently get the error above: "Licensing for this product has stopped working" and with error: 5.
    I have attached a dump of the error screen.
    I have been through Adobe's knowledge base and followed the steps there. I have:
    1. Applied the licensing service update, and I also used the 0 option.
    2. I have restarted the computer several times.
    3. I have uninstalled and reinstalled the application (the whole Master Collection actually) using the uninstaller, with the remove preferences files option selected.
    As far as I am aware I have the latest version because after reinstalling it the updater downloaded 1.1Gb of updates and installed those.
    I have also nuked all font caches in case it was related to Apple's font cache bug.
    No joy in any event. Still getting the error and no InDesign.
    Any suggestions from the gurus here, please???
    Alan

    Thanks Peter,
    As I said, have tried uninstalling and reinstalling but InDesign still doesn't work, all the other CS4 apps seem OK. Looked at the list you provided - much the same as the one I generated except there was one extra page I had not seen before at http://kb2.adobe.com/cps/494/cpsid_49485.html.
    Of course the series of steps described in that page are impossible to do because it says to :
    1)      Set the computer clock back to May 31, 2009.
    2)      Launch the affected product.
    3)      Go to Help->Deactivate, select ERASE THIS SERIAL NUMBER.
    4)      Quit the application.
    5)      ...
    The application will not start because the licensing has stopped working. So step 2 is not possible.
    Apart from that the only other page that specifically addresses this problem is at http://kb2.adobe.com/cps/405/kb405970.html
    In this it says to do the things I said I have already done in my original post. None have worked.
    Guess Adobe don't monitor this forum so I suppose I need to go back to Quark to do my work. InDesign appears fatally broken.
    Cheers
    Alan

  • Error "Licensing for this product has stopped working" when you launch Acrobat 9

    Hi,
    I'm part of service desk and my company has several thousand users of Acrobat. There has been strange issues reported since upgrading from 7.0.5 to 9.1 and a lot of them are uhappy. The latest issue is users started to receive the following error,
    Error "Licensing for this product has stopped working" when you launch Acrobat 9 or Adobe Creative Suite 4 products. The link http://kb2.adobe.com/cps/405/kb405970.html#ErrorCodes has solution, but i tried everything given for 147-178, and nothing works. The users are highly frustrated. Any other possibilities? one collegue claims running simple reg cleaner could solve this issue.

    Wow,
    I went through a "font crisis" on my MacBook about two weeks ago, and I reinstalled Snow Leopard, then restored everything from Time Machine backup. Everything but Office 2008 and CS4 was able to run from the restore, because there were preferences for both that wouldn't copy back to my Library (permissions).
    I reinstalled both from the "original media" (dmg's)  with my Time Machine and 2 other external HDs connected and mounted. I had no problems with either. In fact since I was re-installing from dmg's stored on my Time Machine drive, I had to have it connected to do this. Installing Office and CS4 from the dmg's took all of twenty minutes for both with no errors at all.
    I'm glad you got everything taken care of, but anectdotal evidence tells me CS4 can be reinstalled with external drives connected and mounted.

  • Licensing for this product has stopped working - Acrobat 9 Pro Trial Edition

    Before committing to purchase of 50 licenses for the office, I though I'd better make sure Acrobat 9 Pro works on my laptop. Nyet
    I am totally frustrated by spending 20 minutes installing the package, only to get a "licensing for this product has stopped working" "You cannon use this product at this time"
    I've reinstalled - twice
    I've followed instructions relative to Flexnet service.
    Anyone have a do this and Acrobat 9 will work list of instructions - preferably something that will work in a batch file since I don't want to spend two weeks getting the units on our network to work with Acrobat 9.
    TIA

    OK - or i should say not OK!!
    I am running the licensed version of Acrobat 9 Pro on Mac OSX. It is installed on 2 of my MacBook Pro 17" laptops. These machines are respectively 1 month and 14 months old, and both are completely up-to-date software wise. 3 weeks ago Acrobat presented the error message "Licensing for this product has stopped working" and then quits. Searching through the error logs reveals the following: No matching processes were found. Shutting down licensing service ...
    I have meticulously, several times worked through all the recommended steps on the Adobe site to address this issue but to no avail. Booting up in safe mode makes no difference. In desperation I re-installed the OS, but to no avail. My several and extended communications with Adobe online help have left me chatting with what sounded like a couple of uni students from India who had insufficient understanding of English, Macs and Acrobat. After 3 weeks my case has been closed twice by Adobe who report that they believe my issue is resolved and have therefore closed my case. Great!!! What's more, occasionally Safari is presented online with a pdf file which it attempts to load, and then crashes.
    This issue has seriously affected my ability to work with and create pdf's which in my work as a medical researcher is essential. To add insult to injury, I have wasted too many precious hours attempting to rectify the situation.
    The bottom line is caveat emptor (buyer beware). Adobe it seems are committed to making a sale but not to follow-up, service or genuine concern for their customers. When some company produces a less buggy (and cheaper) alternative I will be definitely be buying their wares.
    In the interim, if anybody out there can advise me as to how to get Acrobat working again, I would be most grateful.
    Have a great day.
    David

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