Had to reload everything on my pc now itunes says unknown error occured 310 what do I need to do
also will say not connected to internet but the pc is
Have a look: https://discussions.apple.com/message/24746099#24746099
Similar Messages
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Everything was fine, I try to update to latest iOS firmware (4.3.5) and I get an error "Unknown error occured (1394)" What do I do now?
Can anyone help me?
BobbyError 3194, AKA "This device is not eligible.. occurs for several reasons:
1. Update to the latest iTunes - currently 10.4.1.
2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer. Additional measures may be needed.
3. You may need to edit the Hosts file on your computer to remove references to gs.apple.com if you EVER used hacking techniqus or apps such as tinyumbrella.
4. Don't try to downgrade the iOS.
5. If the phone was EVER successfully hacked in the past (jailbreak, downgrade, unauthourized unlock) there may be nothing you can do now to fix this.
"This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
http://support.apple.com/kb/TS3694 -
I was halfway updating my phone to iOs7 when it froze halfway through where it shows the apple symbol. So I turned it off and now it says that I have to connect to iTunes. So I did and it said it was in the recovery mode and should be restored. I restored it and then it come up with a message that says "iPhone cannot be restored. An unknown error occured (3194) What can i do to fix it? Please!
vTanny wrote:
..."iPhone cannot be restored. An unknown error occured (3194)
Please see the More Like This section on the right. -
i updated the newest version of itunes on our 3rd gen itouch, now we get the message itunes couldnot connect to this ipod because an unknown error occurred (0XE8000001) - what do we do?
Try this:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
Cannot finish updating new replacement iphone on iTunes. Get message "unknown error occured" - and phone now doing nothing. Am beyond frustrated. Help.
is there a number after the "unknown error"
if so check this list for tips
http://support.apple.com/kb/TS3694
Thanks Clyde -
Genius results can't be updated right now. An unknown error occured (13010)
Hi Folks,
I have been getting this error for some time everytime I turn Genius on. I have tried deleting "iTunes Library Genius.itdbi" from my iTunes fold as some have said but this does not fix it. I have now registered with iTunes Match and it connot get beyond the first stage on information collection and I suspect it is linked to the same issue.
Can anyone help.
Kind regsards
PeteI decided to check whether genius would work on another log on account on the same computer (in xp) and it worked like a charm (syncing w/iphone works too). So I simply rebuilt my itunes library on the other account by redirecting itunes to my old library. It still ***** that I had to do that, but at least it works now. I don't know why it didn't work in my windows account, it's exactly the same library! Oh well...
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I wiped the hard drive and cannot reload the applications disk...it says an error occurred.
i wiped the hard drive and now i cannot reload the "applications" disk. it keeps telling me that an error has occured.
It would help to give us more specific and complete information so we can better assist you.
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I have an iPod touch 2nd gen When I plug it into the computer it says iPod can not sync because of an uniknown Error 0XE8000065. I tried turning it off but it seems frozen on a black screen. Now it won't turn on or off.
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release.
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I just did the upgrade and now my phone is locked. As I have never locked it before, I don't know what to do. I tried the recover through itune that att walked me through and the message came up that it was unable to restore. Now what do i do?
http://support.apple.com/kb/TS3694
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i dnt want 2 discuss dis mata i mean i shudnt even hav 2 ask dis question but i really need a solution 4 my problem coz i need my fone up and wrkin asap!!!):
palolo wrote:
i dnt want 2 discuss dis mata i mean i shudnt even hav 2 ask dis question but i really need a solution 4 my problem coz i need my fone up and wrkin asap!!!):
Why should anyone help you if you cannot be bothered to clearly communicate the problem you are having?
This is a user to user forum, no one here is going to do a darn thing to fix your problem. That being said, we can offer suggestions on how to recitify the issue if you can be bothered to provide specifics of the problem. -
I have had to re-boot my laptop now itunes says I can only sync with one library, how do I retain everything on my phone?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I had to reload ice age village and now my progress does not show up even though it is still in game center
Your settings are not saved. try with new profile.
Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
My Itunes update hung up (for an hour) and wouldn't complete. I had to power cycle the computer. Now Itunes won't open / start.
In iTunes go to the Edit menu, then preferences. Click on the "Devices" tab. In there you will see a device backups section. If there is nothing there then you did not backup to your computer first. It is also possible that you were backing up to iCloud before updating. That is harder to check with an iPhone that is logged into your account.
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Tried to run the iPhone update on my iPhone 4. After an interminable amount of time (4+ hours) the screen remained black. I unplugged it from the computer. Still black (as if off). I hit the round button twice, and got the USB > iTunes image on the screen. When I plugged it in, it said I had to restore it. (why??) So, I gave up and hit "restore." Two hours later, got an error message, "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I hit "more information" and went through the list of things to do, did them all. Then ran Restore again and got the same message.
Now what? Helpful info would be much appreciated.Same problem...Your iDevice needs a Service
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my phone was running really slow and i had to update the OS.
when i did this, the phone when black so i tried the restore.
when it's about to get done with the restore, a screen pops up on the itunes that says "unable to connect to Itunes, Error -9808"
this doesn't allow my phone to fully restore or update and now i have nothing on my phone, can't make calls or anything
HELP!after all the firmware gets updated, and it's ready to re sync all the info, this is the message we get
"We could not complete your itunes store request. An unknown error occured (-9808)"
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