Had to replace battery which wiped out everything. restored from the cloud, but when I hook up to computer, won't sync. keeps asking if I want to re-store again. Ideas?

Had to replace battery, which wiped out everything. Backed up from the cloud, but when I hook to computer, won't sync. Keeps asking if I want to re-store the phone.
Ideas?

no apple store replaced. they said there were 3 apple programs that kept crashing in background, which ran battery down cause they kept trying to re-load.
they backed up phone to cloud, wiped out old software and replaced new software & new battery. since then won't sync with itunes on computer.

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