Had to swap my phone with apple and cant enable slide to answer any1 help please

just wondered if any1 could help me get slide to answer on my iphone 5

Hi jason07188,
Welcome to the Support Communities!
To address this issue, I would suggest you close all open apps, then restart and reset your iPhone.  Here's how:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, Reset All Settings on the iPhone.  This information can be found in the iPhone User Guide:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset iPhone settings. Go to Settings > General > Reset, then choose
Reset All Settings: All your preferences and settings are reset.
If this does not resolve your issue, you may need to back up your device and restore iOS 7.
I hope this information helps ....
- Judy

Similar Messages

  • HT201412 My ipod screen is black with white and gray lines all over; i need help please!My ipod also won't respond to any button pressing and nothing shows/syncs on itunes

    I was using my ipod when the screen froze,then it went black/gray with messedup pixels and lines everywhere.I already tried plugging it in and connecting it to my computer,but nothings shows up in itunes, and my ipod doesn't respond to any buttons.Plus it won't go off.Someone please help; i don't want to have to replace it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Updated phone to ios7 and cant share photos to facebook. Help?!, updated phone to ios7 and cant share photos to facebook. Help?!

    trying to upload photos to facebook but its not giving me that opition anymore. what shall i do?

    Do you have the app logged in so that it works through out your phone? Go to Settings>Facebook?

  • I recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?

    i recovered my stolen iPhone 4s thru' IMEI tracking and Police's help. The thief had set up the phone with his apple account. He is now out of police's contact and i could not retrieve his Apple/icloud PASSWORD which i need to ACTIVATE my iPhone. Any way?

    No, not without help from the thief.

  • I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud.  I get a message on my phone that says " the URL you are requesting is not found on this server".  Pics and videos have been deleted too.

    I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud.  When I restored my phone from icloud, half of my pics and videos have been deleted, the pics that were restored on my phone are very blurry, and the videos won't play.  I get a message on my phone that says " the URL you are requesting is not found on this server".  I have erased and reset my phone twice, but every time I do it, more pics and videos are deleted.  I have backed up to icloud and iphoto, however, some of the pics are no longer on iphoto either.  Is there someway to get the videos to play on my phone again?  Make the photos not as blurry as they are now and to restore the pics and videos that have been lost?  I really would love to have them back, this phone is supposed to be the best and right now it doesn't seem to be.  Please help if you can.

    I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
    Need help too!!

  • Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

    Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

    oh and the device is not being recognised by itunes now either.

  • I bought iphone just 10 days back and I update OS 4.3.3 as apple said, after that I am facing a battery drain problem and also it turn off automatically while I was talking on phone with friends and family. I  noticed 6 times. look like apple phone *****

    I just bought apple i phone 4 10 days back from AT &T Retail outlet, then I set up account on itune and i saw to update the software version and i did it to 4.3.3, after that I am facing  two problem 1) Battery is draining like water and 2) while I was talking on phone with family and friends It turn off automatically, Initially I thought I might made some mistake but afterward I noticed that It happen again and again without I touch anything on screen or at phone. I guess Apple suppose to do something and help the customers, anyway but I am still under 30 days warranty period I am going to return it back and I guess may be there are lot of other options available comparing iphone4. but Lets wait what kind of solutions apple bring to me.

    Do you have a question or are you just here to rant?
    No matter what the product, there will always be some off the line that are defective. It's a fact of life.
    The phone has a 1 year Warranty, not 30 days. I'm sure they'll be happy to replace it for you.
    Now, that said, have you bothered to sync the phone to make sure you don't have to come back whining because you got your phone replaced and now you can't find your stuff?

  • TS2446 I've been trying to get into my apple account since Tuesday to do updates. I have tried everything. I have been on the phone with apple for hours at a time and nobody can help. Does anybody know what I can do.

    I've been trying to get into my apple account since Tuesday to do updates. I have tried everything. I have been on the phone with apple for hours at a time and nobody can help. Does anybody know what I can do.

    Try Resetting the PRAM

  • I have itunes 12 and protected acc music files will to play- and computer wont authorize- 2 plus hour on phone w/ apple and no help.

    Apple authorized retailer just transferred my data from "dead" late 2009 macbook pro to my new matchbook with retina. Now itunes12 will not play songs listed as protected acc files that i bought from iTunes. so i know what that term means but spent over two hours on he phone with apple trying to resolve with no luck but the rep swears they should play and the protected part is not the issue. Songs were purchased when i had a pc ( he said thats not the issue) and i had no issues with previous computer playing them.  Also when i try to play them now it prompts mo to authorize the computer and it will NOT let me . (not sure if its b.c they were bought when iTunes let you use a user name only and not needing @ .....email address.) And i dont have the password and cant get it though find my apple id b/c its not really a true  apple id- tried adding the @ and my email but tray did not work.
    SO , 1.  Anyone else have this issue or suggestions on what to do? 
         2. was told i need to find old password to authorize computer but cant , as i said , find it though apple id site.....so have no clue whist to do .... already spent 20.00 repurchasing some out of frustration.
    This came to my attention  when i tried to since my phone and was told id loose 60 songs b/c computer not authorized- so i stopped and they play in the phone   then tied to sync iPod and same issue but by accident pressed wrong key and lost songs off iPod that would play on that. so now they are on my purchased list and can see they were purchased with just a same / no address when i fog to about file.....any suggestions. help...please ...was already in the phone with someone various times for total of over 4 - 6 hours trying to fix multiple apple id issue so i could at least back up my phone which is dying so when i get new one if anything goes wrong i have my picts. and music backed up to computer.
    3.last issue -  was told by one person that now i have to either do family share b/c of songs bought with different id's(at that point dint know about first issue but knew i had used @me and @ mac by accident to buy songs and was told they now would not play if i was not signed in with the id it was purchased with?? is that true?
    b/c i have play list for my car that have songs from both ids .....so hen said that would be an issue ? its not now on my phone (old 3GS) they all play.
    any help one anything would be so appreciated! thanks- sorry for so may issues in one question. del free to ask more questions as what I've tried b/c i feel I've done  everything they they told me on phone multiple times and cant get any answers. or get stuck back in loop of need to authorize computer and cant and dante get apple id from forgot password b/c it only gets to second step and then says info is not correct?

    reb101 wrote:
    OK, I finally got it - do the following:
    1. Connect Pre to your computer in USB mode.
    2. Open search feature and search for "ipod controls" file in the Pre drive (on my computer this is drive E
    3. On the search feature, go to advanced tab and tell it to search for hidden files.
    4. It should find ipod controls.
    5. DELETE, DELETE, DELETE
    Keep in mind that this will delete all previously uploaded music installed by using *ughhh* itunes.  I love it.  Now I just drag and drop all music to my Pre drive.  Hope this helps.  It is nice to have a fresh start without having to wipe the entire phone.  Good luck out there.
    This worked brilliantly!!! Thank you so much!! Pre is set......only issue now is that fact that half my music in iTunes is in a Protected AAC file format that the Pre can't play 

  • HT201263 After I installed the iOS 7 software on my iPhone 5 it asked me for a passcode number. I do not have a passcode number. Now the device is disabled. I spent hours on the phone with Apple. following all steps to make a forced restore. It didn't wor

    I downloaded iOS 7 to my iPhone 5. On the process I must have put in an unknown passcode. Now the phone is disabled. I spent hours on the phone with Apple tech tech help. It told me to do a forced restore. I have not had success doing that. I tuned does not recognize the device   It is still disabled. HELP

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Some users have reported that as many as 8 or 9 attempts were necassary before success.
    Take your time and pay particular attention to Steps 3 and 4...
    However...
    if the Device has been Modified... this will Not necessarily work.

  • A friend created 3 accounts on his iPhone 5 but forgot the passwords. He can't reset the password as yahoo address is no longer valid. Erasing the phone doesn't solve the issue. How to register the phone with Apple?

    A computer illiterate friend created 3 accounts on his iPhone 5 but forgot the passwords. He can't reset the password as his yahoo address is no longer valid. Erasing the phone doesn't solve the issue as the Apple server identifies the hardware as registered. How to register the phone with Apple?
    I helped him create a new email address and new iCloud account on my Mac but when we try to register the phone with Apple it says: Maximim accounts limit reached for this device. How can he register the phone? I read different threads and found out that only Apple care can do that. We're in Romania and don't know where to call. Any suggestions on how we fix this?

    When I checked the support site for Romania, you apparently don't have an Apple Care contact center.  You "may" try calling the US Apple care number to verify the account and have the password reset sent to a different email address.  800-694-7466

  • I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts". I only have one account with apple and purchased the software when I got my macbook in Aug 2012.

    I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?

    You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
    for help contact the App store support - link is on the right ot the App store window
    LN

  • HT1933 My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID account has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft of my information?

    My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.

    You need to immediately pull credit reports to see what else he has done.  Then "freeze" the credit report at all three agencies.  That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

  • Windows 7 on Bootcamp I am locked into a DOS screen and it is not installing.  I have been on line with Apple and microsoft and they can't help.  I have lated versions of Lion and bootcamp. HELP

    I ran bootcamp and tried to install Windows 7.  I end up with a DOS screen and an unresponsive keyboard. 
    I have been on line with Apple and microsoft and they can't help.  I have lated versions of Lion and bootcamp. HELP!
    My Lion is up to date.
    I used the 64-bit windows disc.
    Should I try parallels?

    Do you have a DOS screen with a command prompt or just a blank screen?
    Is your Windows 7 x64 an original MS Full Version Installation DVD?
    Did Windows 7 Install Disc start?
    If it did you would have had to choose the location of where to install Windows 7.
    Did you select the Partition named BOOTCAMP that corresponded to the Partition Size you created in BootCamp?
    Were you asked to format the Partition?
    Did you format the partition to NTFS and then get an option to click NEXT and actually start the Windows 7 installation?
    Do you have a wired USB keyboard and wired USB mouse?
    If you actual went through the installation and restarted then here are some things to try:
    First try doing a CONTROL-ALT-DELETE and see if a Windows Option Screen appears.
    If you get the Screen you will have some options displayed.
    You want to highlight and click TASK MANAGER which should be the bottom choice I beleive.
    If Task Manager runs you will get a window showing all the processes running.
    See if you can find EXPLORER.
    If EXPLORER is running highlight it and go to the bottom right and click the END TASK button.
    Now go to the Top Left Menu Bar.
    Click FILE
    In the sub menu that opens select RUN  or RUN NEW TASK (Not sure which it is in Windoes 7 as I am running Windows 8)
    Once RUN is selected a new window will open to CREATE NEW TASK
    Type in EXPLORER and then the OK button.
    If Windows 7 installed properly the Desktop should appear after a bit of time.
    Your first concern is to get your keyboard running so you may have to remove and reinstall Windows using Boot Camp on the Mac Side.
    Let us know how it goes..

  • If i made an appt. with Apple, and i asked them if i could switch my black Iphone 5 to a white Iphone 5, because i always have trouble with black Iphones, would they let me?

    if i made an appt. with Apple, and i asked them if i could switch my black Iphone 5 to a white Iphone 5, because i always have trouble with black Iphones, would they let me?

    i've had black iphones in the past, and the same thing always gets messed up, the network, i will not have service what-so ever, and when my mother's iphone will be right next to me and she will have full service. Also the lock screen button/power button broke on both of my black iphones as well. i was just wondering if they would consider. Does apple have an email i could contact?

Maybe you are looking for

  • Cannot pay bill! URGENT PLEASE READ!

    i cannot afford to pay my bill this month i was let go from my job 2 weeks before giving birth my employer lied about reason i was fired so i was denied unemployment for 7 weeks and now have to reapply ive exhausted all the money i had in my account

  • Cannot apply style to layers in Adobe iMage Ready CS2

    Can anyone help? I am trying to create rollovers in Adobe Image Ready CS2 and then apply a style. In this case an inner shadow and bevel & emboss. I have done this in the past without any problems. I can apply the styles, but they do not show on the

  • Data read from Memory use - ranked list

    Dear Experts, I am trying to read data from memory use -ranked list. In general we use function pool to read the data but in case if we should read the data from a class can we do it. {O:267}-IF_PT_HRS_D_IF~IM_CONTRACT_TES[1]-TES in the above class i

  • Tomorrow is my last day online for the next week.

    Thanks.  Actually it's kind of made me stressful this week because there were things I wanted to do and changes I wanted to make, but I'm not going to make any substantial changes and then do a vanishing act for a week.  I just don't like doing that.

  • How to import idvd templates into DVD SP4?

    How can I use idvd templates in dvd studio pro 4??? How do i import them? Thanks, Steve from NY