Had to wipe my harddrive, reloaded itunes now can not put stuff on my iphone, says i have to sync with new itunes and delete what i have on phone even when i try to switch to manual

anyway i can sync without losing everything i have on there?

You cannot.
This si the way the iphone works.
You need to use your backup copy top put everything back on your computer.
Certainly you did not wipe your hard drive without making sure that your backup copy of your computer was current.

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I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

I have CS4 and was using a Canon 5D Mark II with raw photos. I just got the Canon 5D Mark III and CS4 now can not read the raw photos. It has raw version 5.7.0.213 and CS4 version 11.0.2. Can anyone help?

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
Photoshop CS6
7.0
8.3
Photoshop CS5
6.0
6.7
Photoshop CS4
5.0
5.7
The 5D Mark II was first supported by Camera Raw 5.2 which is compatible with CS4+.
The 5D Mark III was first supported by Camera Raw 6.7 and 7.1 which is only compatible with CS5 and CS6.
So the CS4 will never be able to open Raw 5D Mark III files.
Why doesn’t my version of Photoshop or Lightroom support my camera?
Choices:
Purchase CS6 full version (CS4 is too old to qualify for an upgrade)
Join the Cloud
Free option: download the free Adobe DNG converter, convert all 5D Mark III Raw files to DNG format then edit the DNGs in CS4
Photoshop Help | Digital Negative (DNG)

I have less than 100 MB left. I try using iCloud, but it seems like its not putting storage away. It says I have all 5 MB left.

I have less than 100 MB left. I try using iCloud, but it seems like its not putting storage away. It says I have all 5 MB left. Please explain.

5 GB*

TS1702 i have purchaced many apps from the app store, and now after updating my phone to iOS 6, the apps sitting in my library in iTunes wont transfer to my phone anymore? Says that the apps can not be found. The appstore says i have no bought apps either

I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!? I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!? This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?! Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated. I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .

Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya.

Bought the new iPad and it's up and running, itunes and the app store are working well but when I try to open up either FaceTime or messages they won't open and a message appears cannot open try your connection. Help what is not right.

Have just bought the new iPad, everything working fine including iTunes, the app store and iCloud but when I try to log in to both FaceTime and imessage an error message comes up saying it cannot connect and to check my connections. What am I doing wrong.

The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
 Cheers, Tom

HT1926 I have gone through the sequence of uninstalling and deleting everything in order as stated, but when I try to install the newer version and it gets to the part where it needs to uninstall the older version it says it can't find the iTunes msi?

Should I reinstall 10.5? Will it reinstall?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

My daughter forgot her itouch passcode. itunes will not let me restore because it says i have no internet connection, when i do. we cannot get into the device and it is useless. help!

My daughter forgot the passcode for her ipod touch device. She is completely locked out. I tried plugging into our computer and itunes and clicking restore. I keep getting a pop up saying itunes cannot restore because I am not connected to the internet. My internet connection is fine! Please help! She has only had this decive since Christmas and it is useless!

Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT201209 I have two questions. I have purchased two songs on my gift card. The upper right corner says I have $12.42. When I try to buy another song, I am referred to my credit card. How do I use the rest of my gift card?

I have a gift card that I have not been able to use. I am told I have $12.42 in my account, but don't know how to access it. When I try to download a song, I am referred to my credit card. How do I use my gift card?
Also, there are two downloads in my account that I can not delete. I did not order them and do not know how they got in my account. I think they are SciFi TV programs. How do I get rid of them?
Hope you can help. I have used itune gift cards before and never had trouble. Thanks for your help.

Are you perhaps trying to buy a gift for someone else? If so, then you can only pay for a gift via a credit card. Or is it just asking you to update/confirm your billing details? If so, that's a normal security precaution. Just make sure your credit card information is correct and it should then deduct the purchase from your credit balance.
Regards.

HT4623 I'm an iphone virgin (so please excuse my stupid question if that is what it transpires to be) but when I try to update my iphone 3GS when I go into SETTINGS GENERAL my display reads ABOUT and USAGE but has nothing about software upgrade in between

Help, I've just bought a second hand iphone (my first ever) but when i try to get any apps it tells me i require ios4.3 but wen i try to update it I seeem to be missing a catorgory inbetween about and usage i should have software upgrade so i've been told i'm learning as I go lol but i have set up an itunes acc and i cant put apps on that way either has anyone come across this and a friend looked at it and said check its not been jailbreak/broked I have no idea what this means or how to check for it is it reversable any help is appreciated as i'm slowly losing the will to live lol many thanx in advance. oh I think it is a 3gs or a 3 but deff no newer cheers

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

I can not put music on my iphone 5 no matter what I try. Any ideas?

I've gone through the communities on here and tried to find any answer to my question, but to no avail. I've enabled manual management, tried dragging music, pushing the add to button, etc. Nothing works when i try to put music on my phone. Please help!

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

Why does it say I have an invalid email when I try to set up sync?

I have an ipod touch. I downloaded the firefox home app onto the device.
I then tried to sync my home computer.
When I try to set up a firefox home account I go to "tools", enter "set up a sync " and then enter "create a new account". A window comes up that "email address". As soon as I start to enter my email an "x" shows up followed by "this is an invalid email". What's up?

Just keep typing until you have entered the entire email address.

Ipod won't sync with new computer and itunes

I have multiple ipods with music on them. I got a new computer, but can not get the music from my ipod back on to my itunes. Any help would be appreciated!

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic.

I have not been on itunes for a while now and I was going to look up some songs but now I can not listen to some because it says I need to download the new itunes that is out now

has any one been having the same pronlem?

once i finshed downloaded it, it still would not let me play any songs still said I had to download the new i tunes I think on tuesday I will call the support line and get a live person to help will they possibly be able to fix this?

HT1473 I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?

I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?

To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up?

I had a virus on the pc I have itunes on. I had to reload itunes and tell it to find my music. After gettingh the itunes going again, I reloaded both my ipods and now, purchased music cuts off after 10 seconds. Not all music but some.

I had a virus on the pc I have itunes on. The person who fixed it, put all files in 1 file and put it on the desktop. I could not access the itunes at all so finally, I reloaded Itunes and got all my music back. When I synched both my ipods, it had to erase the ipod and load the current page...no problem. Today I had my ipod on shuffle and the songs started to play. Then a song came on and it played part of the song and went to the next one. It started doing this on about every 3 songs. I got home and tried to play the song off my itunes page and the samething happened. This is music I bought from itunes.
I am not a pc person and this is totally frustrating me.
Any help would be greatly appreciated.
Thanks in advance.

Delete and redownload them if doing so is free in your country.
(98014)

Had to wipe my harddrive, reloaded itunes now can not put stuff on my iphone, says i have to sync with new itunes and delete what i have on phone even when i try to switch to manual

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