Hair in Zen mi

Ok I bought a 6gb zen micro today.
When i opened it from my box, there was a hair between the LCD screen and the glass?
ANyway, I can't seem to see a way to take it out. I think it's just under the glass.
Any suggestions?
What a funny situation..

When i first bought my MicroPhoto, there's a speck of dust in it but doesn't really concern me. If you want to get rid of that hair, i suggest you go back to the shop and get a replacement. If not, send it back to Creative and ask them to clean it for you.

Similar Messages

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  • Using new Creative Zen without Zen Media Explo

    Hi
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  • Read before you buy a Zen Mi

    Here's the experience of one really unhappy customer. Haven't yet had a reply to my last message to Customer Support, but don't really expect to receive anything helpful.
    MESSAGE :
    I bought my Zen Micro in April, have used it to read about 5 NetLibrary audiobooks and nothing else, and already it's giving me a 'Hardware Error' message when I turn it on. That's the last in a long list of problems:
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    If the product has exceeded its three month labor warranty period, a non-refundable US $25.00 diagnostics and handling fee will be required.
    The fee is applied toward the complete cost of repair/replacement. If the cost of the repair/replacement exceeds the initial diagnostic fee, the RMA department will contact you to obtain your authorization for finance of the remaining fee. If the product is still within the year hardware warranty, as long as there is no physical damage, all hardware component replacement costs will be covered by the hardware warranty. If the product is not outside its three month labor warranty, no diagnostic fee is required. ..
    (Detailed instructions omitted)
    Once this information is applied to the RMA database, we will reply to you with an RMA reference number and shipping instructions.
    * Please note that an estimation of repair costs cannot be made without the above information.
    If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service.
    MESSAGE 2:
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    It is clear from Creative's forums that the Zen Micro line has experienced repeated problems with defecti've headphone jacks, and I have read a great deal that suggests this has in turn led to the failure of the entire unit. I do not know whether this is a design flaw or a manufacturing problem, but it scarcely seems like something I should have to pay to correct.
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    Service, please.
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    These are your options at this time, if you wish to proceed with an RMA, we will be happy to assist you. Please let us know if you have further questions or concerns.
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    . I did not receive a message that states "hard disc problem"; it says "hardware error," as I wrote. Is anyone actually paying attention to what I write?
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    He is she and a grandmother, not some kid on the prowl. What kind of free stuff do you think I'm after? What I want is for them to wai've the $25 fee for fixing a problem that in most products would lead to a recall. They've known about the problem for some time, and it is one that, by its very nature, is likely to occur after the three-month warranty is up. I might not have felt so strongly about this, though, if the first two replies from Customer Service hadn't sounded as if they didn't even bother to read what I wrote. That is certainly not what I would consider good service.

  • Convince me to buy a zen mi

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    Need2mod,
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  • Zen Touch says its connected to PC, PC says it is

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    bump?

  • Zen 2GB - a blue light is flicker

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  • Sync Problem with Zen 8GB ¬____

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    majinbell wrote:
    Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
    im very happy with it, but i hav been having the most annoying problem with it. basically i did the big NO NO of connecting the player BEFORE installing it with the CD, so Vista has installed it, i think but without the right software to do so.
    so now, everytime i connect it to the computer, even after installing the CD, all it does is charge, it does not dock. after hours of stress and hair pulling, i finally found how to get it to dock.
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    If i go to propeties of the creative zen it says "This device cannot start. (Code 0)" is that is any help.
    its so annoying and stressful, having to drag 3 songs on at a time, and i cant create any playlists or do anything much other than charge the player.
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    sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help
    Do you have Service Pack installed on the Computer? Did you try to have Windows update the driver for it's? Do you have another usb cord for the device you can use as the cord could be bad. I would try a new cord before I did anything else to my computer. Take player to the store with you when purchasing so you know that it's the right one. They're not very expsensi've(under $0.00 U.S.) You may try system restore to a time befroe you started using the Zen. BE ADVISED THAT WILL DELETE ALL FILES,PROGRAMS,WINDOWS UPDATES ECT, that where installed after the restore date. Have you formatted the playe? That too will erase all files on the Zen. I would try the format on the player first before a system restore.

  • Zen micro locked up on first plug

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  • Zen photo so...............

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    Message Edited by mdscriber3 on 02-22-20060:49 AM

  • Zen sleek scr

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  • Transfering Music From My Zen Micro to My Hard Dr

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    <FONT face=Helv size=2>
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    - Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.
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