Half of my IPhone 5 is broken.
I dropped my Iphone 5 and the left hand of the screen isn't responding to touch and its dark, the glass is cracked but I was wondering what exactly is wrong with it like what parts may be messed up.
Does it really matter?
Take the device to Apple or whomever provides support in your country. As long as the device is in one piece they will replace the entire device for $229 (or a similar amount) with a service unit which will have a warranty.
Similar Messages
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My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to disable the data held on it and ensure that if it is fixed, nobody can use/see my data and access my account?
Hi Gazpan,
Thanks for visiting Apple Support Communities.
I recommend using the steps in this article to back up your iPhone if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
You may also find this advice helpful for your situation:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
If you no longer have your iOS device
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.
If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
Cheers,
Jeremy -
i think the battery on my iphone 4s is broken, my phone was taking hours to charge and now it wont charge at all, my phone has been dead for the past 3 days. would my local apple store be able to replace it for me? if so will there be a cost? my phone is 2 years old but in good condition. it is pay as you go. at first i thought my charger was broke, so i bought a new one. but it is definetly my phone battery.
Not at an Apple Store, and if the iPhone is no longer under warranty, there is a cost.
https://www.apple.com/batteries/replacements.html -
my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?
Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.
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My Iphone 4s is broken and a friend of mine told me if i get it to an apple store in NYC they will give me a new one for free. Is that true?
If whatever is wrong with your phone falls under the hardware warranty, Apple will replace your phone, with a refurbished unit, at no cost to you. Make an appointment at an Apple store.
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Thé screen retina of m'y iPhone 4 is broken, who can change it in Paris, and at what price ? How long dors it Takerkart to change it ?
Tank youtroubleshooting messae http://support.apple.com/kb/ts2755
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My iPhone 5, screen broken, What to do now? Authorized service centers in Dubai asks AED2000 for changing screen. What to do now?
Accidental damage is not covered by warranty
If you want a complete i|Phone you have no choice
Make sure the servicew is carried out by authorised centre to protect remaining warranty -
my iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz
There's no way to "restore" your phone, but, you can login to iCloud.com, using your computer, locate your phone, then erase it.
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I have iPhone 6 screen broken how much the cost for fix it in UAE and how many time need it fix it ?
iI have iPhone 6 screen borken how much money need to fix it in UAE and how many time need to do it?
Hi khaled278,
Welcome to the Apple Support Communities!
I am sorry to hear that the display on your new iPhone 6 is broken. I would suggest using the following link to contact Apple Support in UAE to gather more detailed information on the repair process and pricing.
iPhone - Apple Support
Regards,
Joe -
HT4623 my iphone glass is broken, how do you fix it?
my iphone glass is broken, how do you fix it?
You make an appointment at the genius bar of your local Apple Store. You hand them your damaged phone and your credit card. They charge $199 plus applicable taxes to your card and give you an out of warranty replacement phone.
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Hi, my iPhone 5 is broken th power switch. I've had it for about 10 months. Where can I send it to have it repaired?
contact apple for warranty repair / replacement
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Mi iPhone 5 is broken can i change it for iPhone 5s
Mi iPhone 5 is broken can i change it for iPhone 5s
If you sell the iPhone 5, you can purchase a 5s. However, if you intend to take it into Apple for service, they will replace it with a like model, same color, same capacity, same provider.
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Hi:
My Iphone screen is broken, how much to replace a new one for Iphone 5SNot all Apple stores can do screen replacement, contact your local Apple store to see if they offer this option.
If they do, it is $149US. Otherwise an Out of Warranty replacement is $269US. -
My iphone has now broken as a result of me downlaoding IoS 7
my iphone has now broken as a result of me downlaoding IoS 7
So?
A more detailed and specific tale of what's wrong may help other REGULAR USERS here in the forum help you. Or you can contact Apple and see if relief comes from them. This forum is not populated by Apple employees. -
I have an iphone 4S with broken wif i :-( and I need to sync my contacts before I set up my new iphone 6. I thought contacts synced automatically with itunes but seems not. I've found my Apple address book but contacts are outdated. What to do? Help!
If your Bluetooth is working, you may be able to tether your phone to another device, and backup that way. Either via iCloud or one of many Apps that send yourself a VCF file containing your contacts.
You may have to update to a later IOS via USB and iTunes, not sure if IOS 6 has Bluetooth Tethering.
I would have thought you could also switch off cloud sync'ing for your contacts, this should ask a question if you want to keep the contacts on your phone. An iTunes Backup and then Restore to your new iPhone should restore the local contacts. Then sync these back to the iCloud.
Hope this helps.
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