Half restore during update cant find folder or .ipd

Device info
Your carrier:
at&t torch 9810
Apps and free space
had apps facebook and flixster both up to date
free memory is 208142220 bytes
I got the error 606 java error and with much head scratching I finally got the phone to plug into my computer to perform an update. When prompted to do the update I checked the box backup and update. The backup completed and went straight into the update. Once the update was complete the restore process began and that's when it all went south. The restore failed in the middle with and error, IM sorry no screen shot, but stated restore failed temporary backup will be stored in.... I was so frustrated I closed the box and couldn't find the folder. I was wondering if there's a place that I haven't looked that it would be accessible. I checked in the backup folder and searched for .ipd folders and nothing. the odd thing is the restore managed to restore my pictures ring tones apps but not contacts or saved messages.

Hey Jabbaju,
Welcome to the BlackBerry® Support Community Forums.
If the file is not showing up in the restore option the best way to locate the file on your PC is to do a search in All files for ".ipd" files and check the date of the file.
If the file is located do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339
Thanks
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Half restore during update cant find folder or .ipd

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