Half way through an update the phone crashed and now needs restoring. Is there anyway I can restore without losing my data on it?

Half way through updating my software I experienced an error and now advises that I need to restore my iphone. On the front of the screen the itunes symbol showing the charger needs to be plugged in. Is there any way in which I can access my photos and music that is/was on the phone?

In recovery mode, all the data on iPhone is gone.
After recovery you can try restore from backup if there's one.

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HT4623 itunes usb pic on phone half way through ios update

itunes usb pic on phone half way through ios update and stuck like it.. any help please?

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..

I've downloaded the ios7 to my iphone but it didn't verify so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

Hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone helphi just

hi just done some up dates on my i phone three it got half way through sync with my phone then the phone turned of and came back on again with the i tune picture and the end of the usb cable. but my phone is plugged into my computer can anyone help

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

Track purchased from iTunes stops half way through & Jumps to the next track on both computer & iPod

Purchased album from iTunes. One track stops half way through & jumps to the next track on both computer & iPod.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

My phone was updating the new software and now will not turn back on, what do i do?

my phone was updating the new software and now will not turn back on, what do i do?

Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Iphone 4 i was updating the phone version and it wiped everything and wont see/recognize the phone at all? please help!

iphone 4 i was updating the phone version and it wiped everything and wont see/recognize the phone at all? please help!

If you have a backup, you can restore your last backup with itunes.
Regards,
Giuseppe Pignataro

I had a replacement iphone 4 sent from apple through the service plan and now need to change carriers, orange dont now have my imei registered on their database and cant process the unlock can i unlock another way without jailbreak?

I had a replacement iphone 4 sent from apple through the service plan and now need to change carriers, orange dont now have my imei registered on their database and cant process the unlock can i unlock another way without jailbreak?

Hi philhardinges,
You can ask Apple support for the replacement receipt, this receipt would have the old iphone information(including Imei) and the replacement iphone information.
I had a problem like you and they sent me that information, then with the old imei you can unlock your iphone
Another way to take the old iphone imei, you can look for the original iphone box, yep, the one i hope you saved carefully somewhere in your house hahaha. The imei is showed on the bottom of the box down-right corner.
Hope this information can help you.
Best regards

I down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?

i down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?

Unless it has recently changed you can only watch rentals on the device or mac you rent them on.

Since the update to iOS 5 I've been unable to access the Restrictions section in Settings. I didn't forget since it was the same as my unlock passcode and that works. Is there anyway to reset that without a complete restore?

Since the update to iOS 5 I've been unable to access the Restrictions section in Settings. I didn't forget since it was the same as my unlock passcode and that works. Is there anyway to reset that without a complete restore?

Hi,
Thanks! I forgot to add, I have debonded and rebonded the bluetooth in car and phone and have carried out 3 restores on the phone in my ITunes. All to no avail. I have also jsut spent £40 on a lead from Ford that has made no difference too! I went to them today to request a software upgrade on my car as I though perhaps the lack of connectivity in the car was down to the car being behind the iOS5 software but was informed there was no need for an upgrade and this problem is purely an apple problem! Is there any way around the downgrade? Or are apple gong to resolve this problem at all??

HT201365 I updated my phone yesterday and now it won't charge. Is this normal?

I updated my phone yesterday and now it won't charge. Is this normal?

Obviously not charging in not normal.
But iOS 7 checks to make sure that the lighting connector is certified by Apple. All Apple Lightning connectors and most Lightning connectors from recognized third parties are certified. But some third parties shortcut the certification process and these cables may not work with your phone.
If you are not using the original Lightning connector or a connector from Apple try that first.

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing all the photos, contacts, podcasts, etc I have on my iPad.

My computer crashed. I now have a new one and I need to know how to sync my iPad without losing the photos, contacts, podcasts, apps, etc I have on my iPad. Can anyone help?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some items cannot be redownloaded. You will need third-party software for them - Phone to Mac - Pod to Mac | Macroplant.com or Phone to PC | macroplant.com depending on your hardware.
You might consider modifying your profile information so we will know what your hardware, OS, etc. is. Makes it easier to provided assistance.

Why when I tried to update itunes it crashed and now I get a MSVCR80.dll was not found and can not start my itunes any more

Why when I tried to update itunes it crashed and now I get a MSVCR80.dll was not found and can not start my itunes any more?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Hi, I've been playing Smurf's village for a year now and just last week, i tried to get into the app but it keeps rejecting and goes back to the main page. Is there any reason for this? I've been updating the app everytime and now it's not letting me in

Hi, I've been playing Smurf's village for a year now and just last week, i tried to get into the app but it keeps rejecting and goes back to the main page. Is there any reason for this? I've been updating the app everytime and now it's not letting me in. Pls advise. Tq

Reset the device, restart the device, try downloading any other app.
All of these are basic steps that could have been found by a simple search of the forums as a resolution for the issue.

I tried updating my iphone 4 to the ios 7 and now its on recovery mode. How can i take it off of recovery mode?

I tried to update my iphone 4 to the ios 7 and now its on recovery mode. How can i take it off of recovery mode?

Hi _em24,
It sounds like you are having an issue with the upgrade to your iPhone’s version of iOS, a frustrating situation to be sure. Let’s see if we can get you back up and running.
For basic troubleshooting of upgrades, and assuming you are using iTunes to do it, I would suggest using the steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
If not using iTunes or the above do not produce the desired result, use the steps in this article -
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Thanks for using Apple Support Communities.
Best,
Brett L

Half way through an update the phone crashed and now needs restoring. Is there anyway I can restore without losing my data on it?

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