Half way through rented movie video won't work

I rented a movie and got a little over half way through it and it froze on a scene. I closed the app, opened it. Shut iPad down completely. When I open "videos" all I get is a black screen, same when useless the movie in iPod. I wish hadn't of done the update prior to vacation.

By the way who do I contact at iTunes to get a refund on the movie I rented?

Similar Messages

  • What do I do when I'm half way through a movie on Apple TV.  The movie then quits.  We go back on to the movie home page and it says you have already rented this movie, please go to settings, then downloads and select downloads but we can't find downloads

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    Can I get a refund on a movie rental i ordered that keeps freezing half way through the movie?

    No, but they will likely let you redownload it if you report the problem:
    How to report an issue with Your iTunes Store purchase

  • I purchased a movie through iTunes and half way through the movie it freezes up

    I purchased a movie through iTunes and half way through the movie it freezes up.what can I do to fix this problem?

    How to report an issue with Your iTunes Store purchase

  • Apple tv just switched off half way through a movie ,now just flashes but no screen on tv

    apple tv just switched off half way through a movie ,now just flashes but no screen on tv ? is it scrap

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
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    Why does my movie freeze half way through and the audio continues?

    Most likely this is due to running out of virtual memory. You can reset virtual memory by restarting your Mac.
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    I have been using iTunes (10.5) on my Macbook Pro, OS 10.6.8 with no problems until this morning.  When I turned on iTunes, I got a message stating that this computer was not authorized to play the song I chose. I received the same error message for all the other songs. And these were all songs that I had uploaded from my own CD collection a long time ago. So, I authorized the computer as requested by iTunes, although I thought I had done that before. Now none of the songs finish playing. The songs quit about half way through and then the next song starts. It is *extremely* annoying. Should I reinstall one of the older iTunes versions? Anyone else have this problem? I found old posts from 5-6 yeas ago but no solutions.

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  • I cancelled my home sharing half way through and now it won't give me the option to transfer the rest of my songs over... help!

    I am trying to transfer all my songs (1400 of them) from my old laptop to my new MacBook Pro. I thought I could just pop in my appleID and it would all appear! I have iTunes Match and thought that may help. None of this seemed to work, so I started the Home Transfer. Then it looked like my iTunes Match was allowing me to access my songs so I cancelled the Home Transfer. Now I'm stuck with only 349 of my songs but when I tried again, my old laptop only has that same 349 songs on the Home Sharing option too. So it seems I can't get the rest on!
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    i rented a movie from the apple store off my apple TV half way through the movie it stopped like it was waiting for it start loading. i then exited the movie and went to click on it again but found that the movie was no longer there and when i clicked on the same movie it asked it i wanted to rent it, which i had just done. i would just like to know what happened here and how to fix this?

    This has happened to me 3 consecutive times!!
    3 movies. 3 mysterious stopages in mid movie with no fix.
    If only they solved their own problems as quickly as the scoffed your money!
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    I just put together some video clips I've shot into a single video, then ran it through conversion. Half way through the completed video, the audio cuts out for the rest of the film. Yet in iMovie, it's still there. I've converted twice and it cuts out in the same spot. Could corruption in a single clip, kill the audio for the following clips? Since it takes hours to convert, I thought I'd ask before deleting the suspect clip and starting again.
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  • Songs cutting out half way through

    I recently bought the album Light it Up by Rev Theory on itunes, while playing it I have noticed that a bunch of the songs towards the end of the album cut out half way through and move on to the next song, is there a fix?

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library then use the Purchased link in the right-hand column of the iTunes Store home page to download fresh copies of the tracks.
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  • Why would hyperlinks fail to work half-way through generated PDF?

    I'm trying to create a PDF of a MS Word file using the Adobe PDF > Convert to Adobe PDF function. In the generated PDF, half-way through the file the hyperlinks stop working although they display correctly. In the source Word file, the links work fine. The Word file is heavily cross referenced and is about 14 MB. It was originally a 26MB file, but I reduced the filesize by converting the embedded graphics from embedded Visio objects to .wmf images.
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    Adobe Acrobat 7.0 Professional
    Windows XP, Version 2002, SP2
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  • TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
    another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

  • I rented a movie via Itunes on  my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. Will I still be charged?

    I rented a movie via Itunes on  my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?

    Did you figure this out?  I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent.  Same fricken thing is happening to me.  I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it?  This just really stinks.

  • TS1846 I have edited a movie in Final Cut Pro and the video has been smoot all the time. Now, when the one hour long movie is ready the video seem to paus every 5 sec (only for half a second). It does it all the way through the movies. What is wrong? Sudd

    I have edited a movie in Final Cut Pro and the video has been smooth all the time.
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    We need info, info, info!
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    It looks like your mac can't keep up. Maybe the bottleneck is the hard drive, or something else.
    Try exporting a master file and see if the video is ok.
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