Halp. my itunes gift card isnt working

my itunes gift card isnt working. like i put in the code a couple times  and it didnt not work..

By 'didn't work' you mean ... ? Do you get any error messages ?
Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was then, depending upon what happens when you try to redeem it, see if this page helps. If it's a problem that only iTunes Support can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • My itunes gift card isnt working

    When I tried to redeem my itunes gift card the connection to itunes was lost. Then once i got back connected I again tried to redeem my card and it stated that my gift card had already been used/redeemed, however itunes *_did not_* add the money to my account. What do I do? Please help, I want my itunes credit.

    Click here and fill out the form for assistance.
    (36167)

  • Can't get my iTunes gift card to work.

    Hey
    I can't get my iTunes Gift card to work I got the first part right but when I need the serial number it wouldn't work I entered it right everytime but still wouldn't work so I got out of the page and started again and I entered the Activate Numbers and it said that the card hasn't properly been activate seek help.... What do I do?

    If the error message you are receiving is that your iTunes Gift Card in inactive, you should contact iTunes Store Customer Support via the Contact Support link on the lower-left side of the iTunes support page and include attached digital photos or scanned images of the sales receipt and both sides of the gift card.

  • Itunes gift cards not working with 2 separate acounts

    Hello, We need some help with Itunes gift cards. My son received two gift cards and partially used one. Then my wife received a new ipod and we set up her account on the same computer as my son's and used the same email address. Now neither gift card will work. What can we do to remedy this? Thank you in advance for any help you can offer.

    Yeah, that won't work, I guess the gift-giver didn't read the fine print
    http://www.apple.com/support/itunes/musicstore/giftcertificate/
    Can I redeem a US gift certificate if I live outside the US?
    Gift certificates purchased on the iTunes Music Store are valid for use only in the country in which they were purchased. Gift certificates purchased in the United States may only be redeemed by residents of the United States.

  • The balance on my itunes gift card isnt shown anymore

    I am still logged in to my account but it no longer says the balance on my itunes gift card in the top right hand corner.
    There was about £22 left on it and I certantly havent had it over a year but it was activated a while ago

    http://support.apple.com/kb/ht2727
    If it doesn't make sense, you'll need to contact apple.
    getsupport.apple.com

  • U.S.-purchased iTunes gift card not working on Canadian-purchased iPad - why????

    In Florida with a Canadian-bought iPad. When trying to load a U.S.-purchased ITunes gift card, receiving "code not valid" message. Is this because US cards are not compatible with Canadian-purchased Apple products? Thanks

    Found my answer - thanks.

  • I can't get my Itunes gift card to work.

    I bought a $15 gift card to use for my iphone and I can not get it to work.

    When/how is it not working, when trying to redeem it or when trying to buy things with it ?
    If you can't redeem it and you are getting a 'not activated' message then can you take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
    If you are getting an 'invalid code' message and this page doesn't then also try the above link to contact iTunes Support.
    If it's a different problem ... ?

  • My gift card isnt working what do i do

    i was trying to reedem my gift card and it wouldnt work i have two of them .

    Contact http://www.apple.com/support/itunes/
    Don't forget to give the serial number of the cards.
    Check the link below on how to spot the serial number.
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292

  • Itunes gift card wont work

    i tried putting the gift card code into my ipod and it keeps saying that its an invalid code, even though i put it in the EXACT way that it is on the card.

    Inactive gift cards are cards that were bought at the store but were not activated or improperly activated at the time of purchase. This means that if the card was "swiped" incorrectly, not swiped at all or swiped multiple times, the card becomes inactive. This is because the cards are sent to the retail stores without any value and "swiping" the card places the value amount of your purchase on the card.
    iTunes does not send out replacement codes for inactive gift cards without receipts. You will need to provide them a proof of purchase before this is activated as the cards are sent to the retail stores without any value (inactive). However, they do have holiday exceptions (around december to mid-january) that allows them to activate cards even without a proof of purchase.
    Since gift cards never expire, you might want to keep the gift card until december if you're still interested in using it. Just a thought.

  • ITunes gift card not working? HELP!

    Hello,
    i bought a £15 gift card today and i have tried entering my code EXACTLY on my iPhone and i tried doing it on my laptop aswell..
    When i enter the code it just says that its not a valid code...
    Anyone know why this is happening?
    Message was edited by: Darren Reeder

    Are you entering in the code under the scratchoff coating?
    http://support.apple.com/kb/HT1574
    If you are, this may help:
    http://support.apple.com/kb/TS1292
    If not, there are instructions on that page for contacting the iTunes Store for further assistance.
    Regards.

  • My itunes gift card isnt giving me the full amount

    I bought a 25 dollar itunes card and when I redeemed it, it gave me 13 dollars. I had no outstanding balance.  What's going on?

    This is a user to user forum, not Apple. Best to contact iTunes support for your country.  http://www.apple.com/support/itunes/ww/

  • I got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card?

    i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

    I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.

    iTunes Store: Invalid, inactive, or illegible codes

  • Why has my iTunes gift card suddenly stopped working?

    I received a £25 iTunes gift card for my birthday in November and I reddemed it on my iPod touch. I had purchased a film for £6 shortly after Christmas using it and then I decided to wait for the new Disney film Frozen to come out so that I could use the remaining money on it to buy it. However, when it came out at the end of March, I tried buying it but then I saw that the gift card had been taken off my account. Usually it showed that I still had it in the iTunes store at the 'Redeem' section but it didn't have any signs of ever being there. I tried re-redeeming it but it just said that that gift card had already been redeemed.
    The only purchase since I reddemed at first was that film I mentioned earlier. I understand that gift cards only expire 2 years after they have been activated so I have no idea what has happened. It's a great pity to lose all the money that was still on it and I really wanted to get that film!
    Could someone please help me understand what is going on and if I can still get it to work again???!!!!!

    Hi Ncsimac,
    Thanks for the question. Based on what you stated, it seems like the iMac is not recognizing an ethernet connection. What is it connecting to? I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Using Apple Hardware Test - Apple Support
    Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?

    I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?

    iTunes Store: Invalid, inactive, or illegible codes

Maybe you are looking for

  • How do i fix a microphone that is not working in my macbook?

    a while ago someone plugged her headphone into the jack and it took a while before i got sound out of my internal speakers. now when i try to skype and use the mic, the other caller cannot hear. how to fix the mic?

  • Verizon installed a month ago and my land line phone won't work

    Had Verizon installed in December. My old internet/phone/cable provider raised their rates so I shopped around and went with Verizon. Soon after, my cordless phone would stop working. No dial tone and if someone tried to phone me, they would get a bu

  • Audigy SE subwoofer is

    This may have been answered before, but I've had a search and couldn't find it. My subwoofer isn't working. If I play DVDs, it works ok, if I play games it seems to work ok, and if I try the speaker test with 'noise' it seems to work ok too. However

  • My printer is not working after update

    I have a HP Photosmart C4700, which was purchased when I bought my Mac. Since I ran the last recommended update, my printer will not print. It says it is offline. Any help?

  • New macbook pro release,  feedback response.

    i've recently been trying to open a dialogue with Apple about my recent purchase of my macbook Pro, any ideas how best to get in touch or get a response? I sent the following letter to both Irish and US offices but haven't heard back other than a gen