Hand tool using spacebar does not work to move an image

When using another tool on an image, I hit the spacebar to move around in the image but the Hand tool does not work.
I've renamed the folder 12.0 under %appdata%/roaming/adobe/Photoshop Elements and that works until I close Elements 12 and then reopen it.

Suggest that you delete preferences.
In Editor, expert tab, go to Edit>preferences>General. Look for this:
Reset, close PSE, launch again.

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