Handheld application loader encountered a problem and needs to close

This problem has been occurring for months for me now, and still, I have not found a solution. There used to be no problem. The solutions I found online including in this forum do not work for me. I have uinstalled and reinstalled all bb softwares on my computer, I have deleted the apploader files, i have restored my XP computer to its factory settings and updated everything from scratch, from SP1 to SP3, and still, no solution is in sight.
I copied the error log which is found below: I hope somebody can decipher this and offer a solution;
Thanks.
Loader caused an Illegal Instruction (0xc000001d)
in module Loader.exe at 001b:0055a360 CurrentThread:00000E4C.
Exception handler called in Loader.
Error occurred at 4/30/2012 20:37:18.
C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe, run by Owner.
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600).
1 processor(s), type 586.
52% memory in use.
1472 MBytes physical memory.
700 MBytes physical memory free.
3372 MBytes paging file.
2603 MBytes paging file free.
2048 MBytes user address space.
1964 MBytes user address space free.
Context:
EDI: 0x00000000 ESI: 0x0017eb4c EAX: 0x02dffc78
EBX: 0x00000000 ECX: 0x02dffcc0 EDX: 0x01eaa0c0
EIP: 0x0055a360 EBP: 0x02dffd18 SegCs: 0x0000001b
EFlags: 0x00010206 ESP: 0x02dffc78 SegSs: 0x00000023
Bytes at CS:EIP:
66 0f d6 00 f3 0f 7e 41 08 8b 4a 10 56 c7 44 24
Stack:
0x02dffc78: 0017eb4c 00000000 02dffc90 77e88519 L..............w
0x02dffc88: 02dffc90 0017eb4c 00000000 0055bf80 ....L.........U.
0x02dffc98: 02dffcf4 02dffcc0 0da8226c 016bddd8 ........l"....k.
0x02dffca8: 016bddd8 00000000 7c910222 7c91019b ..k....."..|...|
0x02dffcb8: 7c9101db 7c9100c4 015b0000 00000000 ...|...|..[.....
0x02dffcc8: 00000000 7c910222 00000025 00150d78 ...."..|%...x...
0x02dffcd8: 00150000 0017a308 02dffcd0 00000000 ................
0x02dffce8: 00000000 0017eb4c 020fa918 ffffffff ....L...........
0x02dffcf8: 00000012 0017e954 0017cb5c 0017d31c ....T...\.......
0x02dffd08: 02dffca0 02dfff98 007f43b0 00000004 .........C......
0x02dffd18: 00000000 00000001 02dffdbc 00000000 ................
0x02dffd28: 00000001 7c900000 7c9000d0 02dffd24 .......|...|$...
0x02dffd38: 00000001 02dffd5c 7c910385 7c900000 ....\......|...|
0x02dffd48: 00000000 02dffe18 7c917c02 7c900000 .........|.|...|
0x02dffd58: 02dffdbe 00dffdb8 02dffdb8 02dffdbe ................
0x02dffd68: 7c917ca7 7c97e174 7c917c51 00006d19 .|.|t..|Q|.|.m..
0x02dffd78: 02dffe5c 7c809036 7c917c51 00006d19 \...6..|Q|.|.m..
0x02dffd88: 02dffe6c 7c903400 898cf301 00000000 l....4.|........
0x02dffd98: 02dffed4 7c900000 00000000 02dffdbc .......|........
0x02dffda8: 02dffdbc 00000000 00009a5e 00251f18 ........^.....%.
0x02dffdb8: 7c9132ff 74520000 6365446c 5065646f .2.|..RtlDecodeP
0x02dffdc8: 746e696f 74007265 6365446c 5065646f ointer.tlDecodeP
0x02dffdd8: 746e696f 00007265 0076fa1d 7c910060 ointer....v.`..|
0x02dffde8: 7c8106f9 0000001b 00000200 02dffffc ...|............
0x02dffdf8: 00000023 00007fc1 02dffd74 00000000 #.......t.......
0x02dffe08: 02dfff24 7c90e920 7c917c58 ffffffff $... ..|X|.|....
0x02dffe18: 7c917c51 7c917e8f 7c900000 02dffe5c Q|.|.~.|...|\...
0x02dffe28: 00006d19 02dffed4 00000000 00000000 .m..............
0x02dffe38: 00000001 02dffed8 00000000 00000001 ................
0x02dffe48: 7c800000 7c8000f0 02dffe40 00000001 ...|...|@.......
0x02dffe58: 02dffe78 00110010 7c80903c 00000000 x.......<..|....
0x02dffe68: 02dfff34 7c917c02 7c800000 7c900000 4....|.|...|...|
0x02dffe78: 00000005 02dffed4 02dffeda 7c917ca7 .............|.|
0x02dffe88: 7c97e174 7c90df4a 7c809590 7ffd8000 t..|J..|...|....
0x02dffe98: 02dfff28 7c8095d2 02dffed4 7c8095c0 (......|.......|
0x02dffea8: 00000000 020fa918 00000000 00000218 ................
0x02dffeb8: 00000028 00000234 015b0000 02dffcbc (...4.....[.....
0x02dffec8: 00000000 02dfff98 7c90e920 7c9101e0 ........ ..|...|
0x02dffed8: ffffffff 7c9101db 00772690 015b0000 .......|.&w...[.
0x02dffee8: 00000000 00000020 016bddd8 00000000 .... .....k.....
0x02dffef8: 016bddd8 02dfff14 0077101e 00000020 ..k.......w. ...
0x02dfff08: 0040fc65 00000000 02dffea8 02dfffa8 e.@.............
0x02dfff18: 0da8226c 02dfffa8 00554c9d 280ec6c6 l".......LU....(
0x02dfff28: 00000800 016bddd8 00490f8b 00000003 ......k...I.....
0x02dfff38: 280ec6c6 0001c200 0048f500 016bddd8 ...(......H...k.
0x02dfff48: 024e6b98 02dfffa8 00000000 00000001 .kN.............
0x02dfff58: 00492a9e 024e6b98 0001d5c0 024e6b98 .*I..kN......kN.
0x02dfff68: 00000218 00000230 00000234 0076f9f7 ....0...4.....v.
0x02dfff78: 00000000 0da820dc 0001d5c0 024e6b98 ..... .......kN.
0x02dfff88: 024e6b98 c000001d 02dfff7c 02dff894 .kN.....|.......
0x02dfff98: 02dfffdc 00773300 0ff9ebf4 00000000 .....3w.........
0x02dfffa8: 02dfffb4 0076fa9f 00000002 02dfffec ......v.........
0x02dfffb8: 7c80b729 024e6b98 0001d5c0 00000002 )..|.kN.........
0x02dfffc8: 024e6b98 7ffd8000 c000001d 02dfffc0 .kN.............
0x02dfffd8: 02dff8a4 ffffffff 7c839ad8 7c80b730 ...........|0..|
0x02dfffe8: 00000000 00000000 00000000 0076fa1d ..............v.
0x02dffff8: 024e6b98 00000000 .kN.....
Module 1
C:\WINDOWS\system32\Normaliz.dll
Image Base: 0x00400000 Image Size: 0x00009000
Checksum: 0x00010188 Time Stamp: 0x44a3ec46
File Size: 23552 File Time: 1/7/2009 17:20:36
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Unicode Normalization DLL
FileVer: 6.0.5441.0
ProdVer: 6.0.5441.0
Module 2
C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe
Image Base: 0x00400000 Image Size: 0x0091f000
Checksum: 0x0092100a Time Stamp: 0x4ddeb6d9
File Size: 9507672 File Time: 5/26/2011 16:34:24
Version Information:
Company: Research In Motion Limited
Product: RIM Handheld Application Loader
FileDesc: Handheld Application Loader Wizard
FileVer: 6.0.1.33
ProdVer: 6.0.1.33
Module 3
C:\WINDOWS\system32\xpsp2res.dll
Image Base: 0x00010000 Image Size: 0x002c5000
Checksum: 0x002ca420 Time Stamp: 0x4802454c
File Size: 2897920 File Time: 4/13/2008 22:09:26
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Service Pack 2 Messages
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 4
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManagerps.dll
Image Base: 0x10000000 Image Size: 0x00009000
Checksum: 0x0000602b Time Stamp: 0x4eb2eec8
File Size: 23888 File Time: 11/3/2011 15:44:16
Version Information:
Company: Research In Motion Limited
Product: RIM Handheld Communications Manager
FileDesc: RIM Handheld Communications Manager Proxy
FileVer: 6.0.0.40
ProdVer: 6.0.0.40
Module 5
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgrPs.dll
Image Base: 0x10000000 Image Size: 0x00044000
Checksum: 0x0004f6e7 Time Stamp: 0x4e2e3940
File Size: 270336 File Time: 7/25/2011 23:49:24
Version Information:
Company: Research In Motion Limited
Product: RIM handheld driver
FileDesc: RIM handheld device manager proxy stub
FileVer: 4.2.0.15
ProdVer: 4.2.0.15
Module 6
C:\DOCUME~1\Owner\LOCALS~1\Temp\IadHide4.dll
Image Base: 0x10000000 Image Size: 0x00006000
Checksum: 0x00000000 Time Stamp: 0x3e21ad68
File Size: 24576 File Time: 10/11/2003 00:26:42
Version Information:
Company: BackWeb
Product: BackWeb IAdHide
FileDesc: IAdHide
FileVer: 6.2.3.66
ProdVer: 6.2.3.66
Module 7
C:\WINDOWS\system32\WININET.dll
Image Base: 0x3d930000 Image Size: 0x000e6000
Checksum: 0x000e6621 Time Stamp: 0x4f4f570c
File Size: 916992 File Time: 3/1/2012 06:01:32
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Internet Extensions for Win32
FileVer: 8.0.6001.19222
ProdVer: 8.0.6001.19222
Module 8
C:\WINDOWS\system32\iertutil.dll
Image Base: 0x3dfd0000 Image Size: 0x001eb000
Checksum: 0x001f40fd Time Stamp: 0x4f4f570f
File Size: 2000384 File Time: 3/1/2012 06:01:32
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Run time utility for Internet Explorer
FileVer: 8.0.6001.19222
ProdVer: 8.0.6001.19222
Module 9
C:\WINDOWS\system32\XmlLite.dll
Image Base: 0x47060000 Image Size: 0x00021000
Checksum: 0x00023525 Time Stamp: 0x44b7bdb6
File Size: 121856 File Time: 1/7/2009 17:21:04
Version Information:
Company: Microsoft Corporation
Product: Microsoft XML Core Services
FileDesc: Microsoft XmlLite Library
FileVer: 1.0.1018.0
ProdVer: 1.0.1018.0
Module 10
C:\WINDOWS\system32\WINHTTP.dll
Image Base: 0x4d4f0000 Image Size: 0x00059000
Checksum: 0x00065a8d Time Stamp: 0x4ec3c6f8
File Size: 354816 File Time: 11/16/2011 09:21:44
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows HTTP Services
FileVer: 5.1.2600.6175
ProdVer: 5.1.2600.6175
Module 11
C:\WINDOWS\system32\uxtheme.dll
Image Base: 0x5ad70000 Image Size: 0x00038000
Checksum: 0x0004533d Time Stamp: 0x4802a11e
File Size: 218624 File Time: 4/14/2008 04:42:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft UxTheme Library
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512
Module 12
C:\WINDOWS\system32\WS2HELP.dll
Image Base: 0x71aa0000 Image Size: 0x00008000
Checksum: 0x0000925f Time Stamp: 0x4802a164
File Size: 19968 File Time: 4/14/2008 04:42:12
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 Helper for Windows NT
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 13
C:\WINDOWS\system32\WS2_32.dll
Image Base: 0x71ab0000 Image Size: 0x00017000
Checksum: 0x0001f020 Time Stamp: 0x4802a163
File Size: 82432 File Time: 4/14/2008 04:42:12
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 32-Bit DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 14
C:\WINDOWS\system32\MSCTF.dll
Image Base: 0x74720000 Image Size: 0x0004c000
Checksum: 0x000492ef Time Stamp: 0x4802a12c
File Size: 297984 File Time: 4/14/2008 04:42:00
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: MSCTF Server DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 15
C:\WINDOWS\system32\IMM32.DLL
Image Base: 0x76390000 Image Size: 0x0001d000
Checksum: 0x0002921b Time Stamp: 0x4802a0e7
File Size: 110080 File Time: 4/14/2008 04:41:56
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows XP IMM32 API Client DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 16
C:\WINDOWS\system32\COMDLG32.dll
Image Base: 0x763b0000 Image Size: 0x00049000
Checksum: 0x0004edb8 Time Stamp: 0x4802a0c9
File Size: 276992 File Time: 4/14/2008 04:41:52
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Common Dialogs DLL
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512
Module 17
C:\WINDOWS\system32\WINMM.dll
Image Base: 0x76b40000 Image Size: 0x0002d000
Checksum: 0x00038fb7 Time Stamp: 0x4e984b81
File Size: 176128 File Time: 10/14/2011 09:47:30
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: MCI API DLL
FileVer: 5.1.2600.6160
ProdVer: 5.1.2600.6160
Module 18
C:\WINDOWS\system32\DNSAPI.dll
Image Base: 0x76f20000 Image Size: 0x00027000
Checksum: 0x0002a794 Time Stamp: 0x4d6f3b57
File Size: 149504 File Time: 3/3/2011 01:55:20
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: DNS Client API DLL
FileVer: 5.1.2600.6089
ProdVer: 5.1.2600.6089
Module 19
C:\WINDOWS\system32\CLBCATQ.DLL
Image Base: 0x76fd0000 Image Size: 0x0007f000
Checksum: 0x0007aa0b Time Stamp: 0x4802a0b9
File Size: 498688 File Time: 4/14/2008 04:41:52
Version Information:
Company: Microsoft Corporation
Product: COM Services
FileDesc:
FileVer: 2001.12.4414.700
ProdVer: 3.0.0.4414
Module 20
C:\WINDOWS\system32\COMRes.dll
Image Base: 0x77050000 Image Size: 0x000c5000
Checksum: 0x000cd041 Time Stamp: 0x4802a0ce
File Size: 792064 File Time: 4/14/2008 04:41:52
Version Information:
Company: Microsoft Corporation
Product: COM Services
FileDesc:
FileVer: 2001.12.4414.700
ProdVer: 3.0.0.4414
Module 21
C:\WINDOWS\system32\OLEAUT32.dll
Image Base: 0x77120000 Image Size: 0x0008b000
Checksum: 0x0008d7c1 Time Stamp: 0x4d0f931f
File Size: 551936 File Time: 12/20/2010 12:32:16
Version Information:
Company: Microsoft Corporation
Product:
FileDesc:
FileVer: 5.1.2600.6058
ProdVer: 5.1.2600.6058
Module 22
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll
Image Base: 0x773d0000 Image Size: 0x00103000
Checksum: 0x00107dd2 Time Stamp: 0x4c729dd1
File Size: 1054208 File Time: 8/23/2010 11:12:02
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: User Experience Controls Library
FileVer: 6.0.2900.6028
ProdVer: 6.0.2900.6028
Module 23
C:\WINDOWS\system32\ole32.dll
Image Base: 0x774e0000 Image Size: 0x0013e000
Checksum: 0x00146eee Time Stamp: 0x4eb0192e
File Size: 1288704 File Time: 11/1/2011 11:07:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft OLE for Windows
FileVer: 5.1.2600.6168
ProdVer: 5.1.2600.6168
Module 24
C:\WINDOWS\system32\SETUPAPI.dll
Image Base: 0x77920000 Image Size: 0x000f3000
Checksum: 0x000f1928 Time Stamp: 0x4802a10b
File Size: 985088 File Time: 4/14/2008 04:42:06
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Setup API
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 25
C:\WINDOWS\system32\VERSION.dll
Image Base: 0x77c00000 Image Size: 0x00008000
Checksum: 0x00012c70 Time Stamp: 0x4802a11d
File Size: 18944 File Time: 4/14/2008 04:42:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Version Checking and File Installation Libraries
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 26
C:\WINDOWS\system32\msvcrt.dll
Image Base: 0x77c10000 Image Size: 0x00058000
Checksum: 0x00057341 Time Stamp: 0x4802a188
File Size: 343040 File Time: 4/14/2008 04:42:02
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows NT CRT DLL
FileVer: 7.0.2600.5512
ProdVer: 6.1.8638.5512
Module 27
C:\WINDOWS\system32\ADVAPI32.dll
Image Base: 0x77dd0000 Image Size: 0x0009b000
Checksum: 0x000a5bb8 Time Stamp: 0x49901d48
File Size: 617472 File Time: 2/9/2009 07:10:48
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Advanced Windows 32 Base API
FileVer: 5.1.2600.5755
ProdVer: 5.1.2600.5755
Module 28
C:\WINDOWS\system32\RPCRT4.dll
Image Base: 0x77e70000 Image Size: 0x00093000
Checksum: 0x000985cf Time Stamp: 0x4c68fa8c
File Size: 590848 File Time: 8/16/2010 03:45:00
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Remote Procedure Call Runtime
FileVer: 5.1.2600.6022
ProdVer: 5.1.2600.6022
Module 29
C:\WINDOWS\system32\GDI32.dll
Image Base: 0x77f10000 Image Size: 0x00049000
Checksum: 0x0004ce95 Time Stamp: 0x49006fbe
File Size: 286720 File Time: 10/23/2008 07:36:14
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: GDI Client DLL
FileVer: 5.1.2600.5698
ProdVer: 5.1.2600.5698
Module 30
C:\WINDOWS\system32\SHLWAPI.dll
Image Base: 0x77f60000 Image Size: 0x00076000
Checksum: 0x00080464 Time Stamp: 0x4b1e1b10
File Size: 474112 File Time: 12/8/2009 04:23:28
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Shell Light-weight Utility Library
FileVer: 6.0.2900.5912
ProdVer: 6.0.2900.5912
Module 31
C:\WINDOWS\system32\Secur32.dll
Image Base: 0x77fe0000 Image Size: 0x00011000
Checksum: 0x0001bbcc Time Stamp: 0x4a433476
File Size: 56832 File Time: 6/25/2009 03:25:26
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Security Support Provider Interface
FileVer: 5.1.2600.5834
ProdVer: 5.1.2600.5834
Module 32
C:\WINDOWS\system32\urlmon.dll
Image Base: 0x78130000 Image Size: 0x00133000
Checksum: 0x00129ff0 Time Stamp: 0x4f4f570c
File Size: 1212416 File Time: 3/1/2012 06:01:32
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: OLE32 Extensions for Win32
FileVer: 8.0.6001.19222
ProdVer: 8.0.6001.19222
Module 33
C:\WINDOWS\system32\kernel32.dll
Image Base: 0x7c800000 Image Size: 0x000f6000
Checksum: 0x000fe572 Time Stamp: 0x49c4f482
File Size: 989696 File Time: 3/21/2009 09:06:58
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows NT BASE API Client DLL
FileVer: 5.1.2600.5781
ProdVer: 5.1.2600.5781
Module 34
C:\WINDOWS\system32\ntdll.dll
Image Base: 0x7c900000 Image Size: 0x000b2000
Checksum: 0x000afd30 Time Stamp: 0x4d00f27d
File Size: 718336 File Time: 12/9/2010 10:15:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: NT Layer DLL
FileVer: 5.1.2600.6055
ProdVer: 5.1.2600.6055
Module 35
C:\WINDOWS\system32\SHELL32.dll
Image Base: 0x7c9c0000 Image Size: 0x00817000
Checksum: 0x0081d3cf Time Stamp: 0x4d399bd5
File Size: 8462336 File Time: 1/21/2011 09:44:38
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Shell Common Dll
FileVer: 6.0.2900.6072
ProdVer: 6.0.2900.6072
Module 36
C:\WINDOWS\system32\msi.dll
Image Base: 0x7d1e0000 Image Size: 0x002bc000
Checksum: 0x002bdb4b Time Stamp: 0x4802a15a
File Size: 2843136 File Time: 4/14/2008 04:42:00
Version Information:
Company: Microsoft Corporation
Product: Windows Installer - Unicode
FileDesc: Windows Installer
FileVer: 3.1.4001.5512
ProdVer: 3.1.4001.5512
Module 37
C:\WINDOWS\system32\USER32.dll
Image Base: 0x7e410000 Image Size: 0x00091000
Checksum: 0x0008fc76 Time Stamp: 0x4802a11b
File Size: 578560 File Time: 4/14/2008 04:42:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows XP USER API Client DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
Module 38
C:\WINDOWS\system32\SXS.DLL
Image Base: 0x7e720000 Image Size: 0x000b0000
Checksum: 0x000b934d Time Stamp: 0x4802a11a
File Size: 713216 File Time: 4/14/2008 04:42:08
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Fusion 2.5
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512
===== [end of ERRORLOG.TXT] =====

Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
Sorry I will correct the laptop order:
Okay, on my desktop USB controllers:
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA USB Enhanced Host Contoller
On my laptop:
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

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Solved!
Go to Solution.

I'm still going through the example, but since the error ocours sporadicaly this could take some time to pinpoint the error.
I was reviewing the code and I was wondering about some simple things, like:
- I have to many local variables, could this be causing somekind of an error?
- since I'm using DLLs on my code, are there a way to make sure that all DLLs are loaded and unloaded correctly?
My program has a TAB with a simple TestStand user interface and when I change TABs I close the teststand ui; when I use that user interface I load and unload the same DLLs that I use on the other TABs, i. e., when using the UI I load all the DLLs that comunicate with the devices and when I change TABs I unload all the DLLs because on each separate TAB I can control those devices indicidually.
It's a bit hard to explain but I think I managed
Is there some truth on my questions? If so, what could I do?
Daniel Coelho
VISToolkit - http://www.vistoolkit.com - Your Real Virtual Instrument Solution
Controlar - Electronica Industrial e Sistemas, Lda

InterVideo WinDVR Application has encountered a problem and needs to close.

My TV Anywhere has suddenly stopoed working and the message "InterVideo WinDVR Application has encountered a problem and needs to close. We are sorry for the inconvenience." appears each time I try to open the program. MSI Radio works fine. I have uninstalled and re-installed the programe (originally MSIPVS now MSIPVS3). I did try to download the new Beta drivers just to try, but the zip file shows 0 bytes!
Has anyone come across this, or can anyone suggest what I can try to resolve the issue?
Many thanks in anticipation
Gareth

Jeremy:
I should point out that I am much more confident with software issues. I am not a hardware person and have never attempted to open up the box!
Realtek is the card on the motherboard.
I hope this is the information required:
OS Information:
Property   Value
OS Name     Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack     2.0
OS Manufacturer     Microsoft Corporation
Windows Directory     C:\WINDOWS
Processor:
Property   Value
Current Clock Speed     3000
Description     x86 Family 15 Model 2 Stepping 9
Manufacturer     GenuineIntel
Name     Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory (RAM):
Property   Value
Bank Label     RAS 0 & 1
Capacity     536870912
Bank Label     RAS 2 & 3
Capacity     536870912
Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB
Disk Drives:
Property   Value
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     Maxtor 6Y160M0
Media Type     Fixed hard disk media
Size     163921605120 (~153 GB)
Number of Partitions     2
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     Canon MP Memory Card USB Device
Media Type
Number of Partitions
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     IC35L060 AVV207-0 USB Device
Media Type     Fixed hard disk media
Size     61492193280 (~57 GB)
Number of Partitions     1
Installed Printers:
Property   Value
Name     PaperPort Color Image
Port Name     BIPORT
Default     False
Driver Name     PaperPort Color Printer Driver
Name     PaperPort Black & White Image
Port Name     BIPORT
Default     False
Driver Name     PaperPort Mono Printer Driver
Name     Microsoft Office Document Image Writer
Port Name     Microsoft Document Imaging Writer Port:
Default     False
Driver Name     Microsoft Office Document Image Writer Driver
Name     Generic / Text Only
Port Name     LPT1:
Default     False
Driver Name     Generic / Text Only
Name     Canon MP370 Series Printer
Port Name     USB001
Default     True
Driver Name     Canon MP370 Series Printer
Name     Auto Microsoft Office Document Image Writer on GARETH-14ETIB74
Port Name     \\GARETH-14ETIB74\Printer
Default     False
Driver Name     Microsoft Office Document Image Writer Driver
Motherboard:
Property   Value
Manufacturer     MICRO-STAR INC.
Model
Name     Base Board
Part Number
Product     MS-6758
Serial Number     00000000
Version     2.00
BIOS:
Property   Value
Manufacturer     American Megatrends Inc.
Name     Version 1.00
Release Date     20040324000000.000000+000
Version     AMIINT - 10
Monitor:
Property   Value
Description     SyncMaster 173V/172V/173S/173B
Name     SyncMaster 173V/172V/173S/173B
Screen Height     768
Screen Width     1024
Keyboard:
Property   Value
Description     Easy Internet Keyboard
Pointing Device:
Property   Value
Manufacturer     Logitech
Name     HID-compliant Wheel Mouse
Sound Card:
Property   Value
Manufacturer     Creative Technology, Ltd.
Description     Creative EMU10K1 Audio Processor (WDM)
Device ID     PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A\4&1F7DBC9F&0&08F0
Manufacturer     Realtek
Description     Realtek AC'97 Audio
Device ID     PCI\VEN_8086&DEV_24D5&SUBSYS_75851462&REV_02\3&13C0B0C5&0&FD
Video Card:
Property   Value
Adapter Compatibility     NVIDIA
Adapter RAM     268435456
Description     NVIDIA GeForce FX 5600XT
Installed Display Drivers     nv4_disp.dll
Driver Version     6.14.10.6693
Driver Date     29/10/2004 16:50:00
Video Mode Description     1024 x 768 x 4294967296 colors
DirectX Installation:
Property   Value
Version     6.03.01.0146
Modem:
Property   Value
Network Adapters:
Property   Value
Description     Intel(R) PRO/1000 CT Network Connection - Packet Scheduler Miniport
Description     Packet Scheduler Miniport
Description     Microsoft TV/Video Connection
Description     1394 Net Adapter
Description     1394 Net Adapter
External Ports:
Property   Value
External Reference Designator     Def
External Reference Designator     Sanjoy
Expansion Slots:
Property   Value
Slot Designation     PCI1
Slot Designation     PCI2
Slot Designation     PCI3
Slot Designation     PCI4
Slot Designation     PCI5
Slot Designation     AGP
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I do very much appreciate the help from you all!
Gareth

RCConsole MFC Application has encountered a problem and needs to close

Alright, heres the issue. I am a computer lab admin trying to remote
view workstations in my lab. I am running ConsoleOne from the server,
once i start ConsoleOne I will be able to remote view/control maybe one
or two computers before i get the error "RCConsole MFC Application has
encountered a problem and needs to be closed immediately"
I can fix this by going into the task manager and closing the
RCConsole.exe process. However i might get one or two computers before
it comes back. I searched the internet for a solution to this and heard
that if i copy the ConsoleOne directory from the server to my local
machine it will work. So I did that and yes it did work, however we are
running a diskless boot system and if I were to copy the directory to
the local machine it would be gone as soon as I reboot.
Ive done some random testing and discovered the following
the console one directory is located on the server in
/sys/public/mgmt/consoleone/1.2/bin
i tried copying the console one directory to the root c: and it worked
fine
then i tried copying it to my network drive on the server
/data/home/grastyc/consoleone/1.2/bin and it worked fine
so based on that i tried mapping a drive to /sys/public/mgmt and tried
running it from there, didnt work.
Any help would be much appreciated

Vc++ error messages,fatal errors: Error message: Msvc32i MFC application has encountered a problem and needs to close MFC vc++ c++
Originally Posted by [email protected]
Alright, heres the issue. I am a computer lab admin trying to remote
view workstations in my lab. I am running ConsoleOne from the server,
once i start ConsoleOne I will be able to remote view/control maybe one
or two computers before i get the error "RCConsole MFC Application has
encountered a problem and needs to be closed immediately"
I can fix this by going into the task manager and closing the
RCConsole.exe process. However i might get one or two computers before
it comes back. I searched the internet for a solution to this and heard
that if i copy the ConsoleOne directory from the server to my local
machine it will work. So I did that and yes it did work, however we are
running a diskless boot system and if I were to copy the directory to
the local machine it would be gone as soon as I reboot.
Ive done some random testing and discovered the following
the console one directory is located on the server in
/sys/public/mgmt/consoleone/1.2/bin
i tried copying the console one directory to the root c: and it worked
fine
then i tried copying it to my network drive on the server
/data/home/grastyc/consoleone/1.2/bin and it worked fine
so based on that i tried mapping a drive to /sys/public/mgmt and tried
running it from there, didnt work.
Any help would be much appreciated

Keyhole DRM Application has encountered a problem and needs to close

Every time I try to run one of the games I have downloaded
from Shockwave e.g Ciao Bella I get the error message
"shockwave.com Keyhole DRM Application has encountered an
problem and needs to close".

I am having the same problem. I have done everything that
support has told me and still has not helped. I went ot properties
of my game and the description given is shockwave.com Keyhole DRM
Application. What in the world is going on? No one seems to be able
to help anyone with this problem.

"Fast Restore Application has encountered a problem and needs to close.

Just installed the latest thinkvantage updates and am now receiving this message repeatidly. Anyone got an idea on how to get rid of the message

Hey, Guys
I had the same problem after installing Rescue and Recovery V4. I did some research and Fast Restore Application is UPDATEMONITOR.exe. I did a search for this program in XP and it came back as being directly attached to Rescue and Recovery. I then just uninstalled R & R which in turn got rid of UPDATEMONITOR.exe. It's unfortunate that it had to come to uninstalling the software, but doidn so solved the problem for me.
Shaun

HotSync Manager Application has encountered a problem and needs to close. We are sorry for the inconvenience.

Hello
I have a Palm T|X, running Palm OS Garnet v.5.4.9
Last night, I tried to install ConvertCalc - CodeThought, Inc., the OS5 version, and it blue-screened my desktop. (running XP Pro)
Now, Hotsync Manager won't run - either at boot-up, or if I try to start it manually.
I have un-installed Palm Desktop (v6.2.2), and tried re-installing it, but when it gets to the HotSync Manager, it crashes with the error in the subject line.
Any clues ?
many thanks for your time !
Post relates to: Palm TX
This question was solved.
View Solution.

Based on another thread and a post by WyreNut, I changed to PalmDesktop 4.2 - and am all set ...

InterVideo WinDVR encountered a problem and needs to close (VOX USB 2.0)

Device: MSI VOX USB 2.0
Driver: vox_1.1.0505.0.zip
Software: msipvs_8609.zip (both driver and windvr software were download from official MSI site).
Machine: Dell Latitude D600 with 1G memory
Symptom: Installed ok, during starting the following is popuped:
InterVideo WinDVR Application has encountered a problem and needs to close. We are sorry for the inconvenience.
Searching the forum I found one posting relating that to QuickTime codecs installed by Nero. But It is not the case on my machine.
I downloaded the trial version of WinDVR3 from InterVideo web site and it works correctly. Anyone experience similiar problem. Any suggestion/instruction is deeply appreciated.

Just partially solved the problem by download the beta driver.At least now the MSIPVS program starts ok. The four problems remain are:
1. It won't load the channel file upon startup. Have to manually load the file before changing channels
2. the control (channel up/down, power off) doesn't work
3. the unit won't turn off (the led light is still on after exit the program)
4. don't know how to use the teletxt program included.
Any direction/comment is deeply appreciated.

Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.

I keep getting this message when i connect my new Bold 9900 and started getting it on my curve 8330 a couple months ago. I have the newest version of desktop manager 6.0 installed on both my laptop and my PC. The strange thing is it works flawlessly on my laptop, no error messages from either phone. Just got the new Bold last week, plugged it in to PC, same error. I have done alot of reading through the forums and have tried to uninstall and re-install the desktop software 3 or 4 times. Even tried upgrading the OS on the Curve and Bold on the Laptop. Plugged it back into the PC and same problem. I cannot force the Loader.exe to start on PC when I click on it on the C:\program Files/Common Files/Research in Motion/Apploader, crashes right away. Even tired a method that outlines how delete registry entries, etc and tried that. Does anyone have any further ideas or more detailed way to resolve this. Seems to be desktop manager issue as no problems with same devices on laptop.
Solved!
Go to Solution.

Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
Sorry I will correct the laptop order:
Okay, on my desktop USB controllers:
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA USB Enhanced Host Contoller
On my laptop:
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

'Handheld Application Loader Wizard has encountered a problem and needs to close'

Message Edited by charlieh1 on 05-07-2009 07:56 PM
Message Edited by charlieh1 on 05-07-2009 07:57 PM

I just received my new BB Curve 8900 on o2 UK, and after installing the latest version of Blackberry Desktop Manager and connecting my phone the following error message comes up
'Handheld Application Loader Wizard has encountered a problem and needs to close'
followed by the message
'A fatal error has occured whilst updating your devices software. Please try again.'
I'm pretty new to Blackberry and tried reinstalling the software but the message continues to come up.
Any help would be greatly appreciated.
Thanks
Charlie

SBS Client Application Launcher has encountered a problem and needs to close

I logged in to a remote session on the SBS to add a user to a security group. Now, when I log on to my computer with the domain administrator account, I get the error "SBS Client
Application Launcher has encountered a problem and needs to
close." There is an event in the Application log associated with the error:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date:  8/29/2011
Time:  2:27:46 PM
User:  N/A
Computer: CONTROLLERASST
Description:
Faulting application applnch.exe, version 5.2.2893.2, faulting module applnch.exe, version 5.2.2893.2, fault address 0x0002442a.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 61 70 70   ure app
0018: 6c 6e 63 68 2e 65 78 65   lnch.exe
0020: 20 35 2e 32 2e 32 38 39    5.2.289
0028: 33 2e 32 20 69 6e 20 61   3.2 in a
0030: 70 70 6c 6e 63 68 2e 65   pplnch.e
0038: 78 65 20 35 2e 32 2e 32   xe 5.2.2
0040: 38 39 33 2e 32 20 61 74   893.2 at
0048: 20 6f 66 66 73 65 74 20    offset
0050: 30 30 30 32 34 34 32 61   0002442a
0058: 0d 0a                     ..
After clicking to send/not send an error report, I get back to the desktop where all appears normal. However, I can no longer access the internet while logged in under this account.
I can log in on another PC with the domain admin account with no error.
Any help would be appreciated.

Hi,
I would like to suggest you run System File Checker with command: sfc /scannow to scan and repair the system files.
If it does not work, please also test the issue in Clean Boot.
Clean Boot
================
Let’s disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading
program or service. Please perform the following steps:
1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click the "Startup" tab, click "Disable All" and click "OK".
Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System
Configuration Utility when Windows starts" box and click OK.
What’s the result in Clean Boot?
For more information regarding Event ID 1000, please refer to the following link:
http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows%20Operating%20System&ProdVer=5.2&EvtID=1000&EvtSrc=Application%20Error&LCID=1033
Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

8.0.2.20 won't load.."iTunes has encountered a problem and needs to close."

I finally gave in to the annoying pop-up and upgraded to 8.0.2.20 from 7.6. Initial load worked fine, connected to ipod and updated it without a problem.
Shutdown computer and tried to load this morning. Now get the "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I tried to uninstall itunes 8 and revert back to 7.6 but my library was updated by itunes 8 and prevents this reversion.
Now I'm stuck with a lame duck itunes 8 and no way to access itunes. Insight?
Running XP home edition service pack 3

If you want to use iTunes 7, you need to rebuild your library like this:
http://support.apple.com/kb/HT1451
If you wan to troubleshoot iTunes 8, first check to see if Quicktime works. If it works normally then use this trouble shooting method for iTunes.
http://support.apple.com/kb/TS1421
If QUicktime doesn't work describe what happens with any error message.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with QUickitme.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

"error Report" "iTunes has encountered a problem and needs to close" HELP!!

every time i try to load itunes i get this message
"error Report" "iTunes has encountered a problem and needs to close". i have tried uninstalling and reinstalling. i tried removing quicktime through my control pannel and then reinstalling. ive tried running scans and pretty much anything else i can think of. at this point i might just return the ipod. anyone have any ideas.

Have you tried uninstalling Quicktime? If not try that. If you are still having problems then do this.
1. Uninstall both iTunes and Quicktime.
2. Delete the folders iTunes and Quicktime where installed in.
3. Reboot.
4. Delete C:\Documents and Settings\<<Your User ID>>\Application Data\Apple Computer\
5. Delete C:\Documents and Settings\<<Your User ID>>\Local Settings\Application Data\Apple Computer
6. Delete if in your My Documents folder there is a folder called My Music with a folder in it called iTunes. Delete or rename the iTunes folder.
7. Reboot.
8. Turn off all anti virus and firewall software.
9. Re-install iTuens.
If you still get an error after that your Windows install is hosed. You will need to format and re-install it first.

Indesign.exe has encountered a problem and needs to close.

After formatting my hard drive and reinstalling InDesign CS3, I am not able to open the program.
When I click the shortcut to start the program, it starts to load for about 10-15 seconds, then freezes and gives me this error message:
"Indesign.exe has encountered a problem and needs to close."
I tried reinstalling over the first installation. Then I downloaded the latest updates (Ver. 5.0.4)
Then I rebooted the computer. Same problem. Rebooted two more times. Same problem.
Uninstalled the program. Reinstalled. Rebooted. Same error msg. Installed update to Ver 5.9.4, same error msg.
Rebooted again, same error msg.
What's next? I am at a loss.
Thank you

Ok, I did the following with no luck yet...
Deleted fonts that had been dragged into the Windows Fonts folder.
Searched for adobefnt*.lst, found 6 files, deleted them.
Uninstalled InDesign again.
Downloaded CleanScript.
Did CleanScript Method 1 as described in ReadMe file:
    Uninstalled InDesign
    Went to documents and settings\username\application data\adobe\patchlogs
    deleted adobeInDesignCS35.0.log
    deleted adobeSingCS3 0.1.log
    deleted adobeLinguistics CS3 3.0.0.log
    Went to documents and settings\username\local settings\application data\adobe
    Looked for files to delete with CS3 in the name, but did not see any.
    Installed InDesign
    Rebooted
    Would not start
Did CleanScript Method 2 (same as you suggested)
    Uninstalled InDesign
    Ran Clean Script
    Reboot
    Run MSconfig
    turned off everything not marked as "essential"
    reboot
    Tried to install ID
    Error Msg: Windows Installer Service needs to be running
    Ran MS config/ enabled Installer service
    reboot
    Installed ID
    Tried to start it, would not start, got this error msg:
          Licensing for this product has stopped working. You cannot use this prodict at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT...
    Started MSconfig/ enabled all the old services
    reboot
    Tried to start ID, got same Licensing error msg
    Reinstalled ID on top of the old installation
    Tried to start ID
    Got the OLD error msg
         InDesign.exe has encountered a problem and needs to close.

Handheld application loader encountered a problem and needs to close

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