Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.

I keep getting this message when i connect my new Bold 9900 and started getting it on my curve 8330 a couple months ago. I have the newest version of desktop manager 6.0 installed on both my laptop and my PC. The strange thing is it works flawlessly on my laptop, no error messages from either phone. Just got the new Bold last week, plugged it in to PC, same error. I have done alot of reading through the forums and have tried to uninstall and re-install the desktop software 3 or 4 times. Even tried upgrading the OS on the Curve and Bold on the Laptop. Plugged it back into the PC and same problem. I cannot force the Loader.exe to start on PC  when I click on it on the C:\program Files/Common Files/Research in Motion/Apploader, crashes right away. Even tired a method that outlines how delete registry entries, etc and tried that. Does anyone have any further ideas or more detailed way to resolve this. Seems to be desktop manager issue as no problems with same devices on laptop.
Solved!
Go to Solution.

Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
Sorry I will correct the laptop order:
Okay, on my desktop USB controllers:
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA USB Enhanced Host Contoller
On my laptop:
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller  - 27CA
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller  - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller  - 27CC
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

Similar Messages

  • Random error message="FireFox.exe has encountered a problem and needs to close.We are sorry for the inconvenience."...What causes this???

    I launch firefox3.6.13 into google homepage.
    I click on almost any bookmark and I get that message.
    another message I get is: " ZoneAlarm browser security detected problem with stability of protected browser. It will be restarted."

    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • Adobe photoshop cs5 has encountered a problem and needs to close. we are sorry for the inconvenience

    I tryed unstalling it and then restall it and i tryed ccleaner to clean the register and nothing is working and i had it working but when i closed it and updated my computer for updates it did not work again this is annoying cause i got the free trail version so please anyone help me out

    Open you Event Log and see what the defaulting module is.  It could be PS, drivers, conflicting program, corrupted load of program, or any number of things.

  • 'Handheld Application Loader Wizard has encountered a problem and needs to close'

    Message Edited by charlieh1 on 05-07-2009 07:56 PM
    Message Edited by charlieh1 on 05-07-2009 07:57 PM

    I just received my new BB Curve 8900 on o2 UK, and after installing the latest version of Blackberry Desktop Manager and connecting my phone the following error message comes up
    'Handheld Application Loader Wizard has encountered a problem and needs to close'
    followed by the message
    'A fatal error has occured whilst updating your devices software. Please try again.'
    I'm pretty new to Blackberry and tried reinstalling the software but the message continues to come up.
    Any help would be greatly appreciated.
    Thanks
    Charlie

  • Itunes has encountered a problem and needs to close. we are sorry for the i

    ok so i installed itunes and i keep getting that error and it wont let me open itunes. i have uninstalled itunes and quicktime and installed the newest version and an old version as well and this error keeps comeing up. getting pretty ****** because im a college student and i need my music. any help will be apprecitated
    here is the error that i get (error signature: appname itunes.exe Appver.7.3.1.3 modname: Unknown ModVer:0.0.0.0 offset 10001040)

    thank you Abner!
    Itunes has encountered a problem and needs to close
    the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
    try to open your QuickTime. does it launch properly, or do you get an error message?
    if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • I have a new MacBook ProI have a new MacBook Pro. When I try to edit a Word document in any way I get a screen that says Word has encountered a problem and needs to close; that I may lose the info. I was working on and I can't recover my work. Help?

    After decades, I finally gave up on Microsoft and bought a MacBook Pro. However, for work, I still have to use Microsoft. When I try to edit a Word Document in any way a screen pops up saying Microsoft Word has encountered a problem and needs to close; gives me an option to recover my work and restart Word; when I click that option Word restarts but I alway lose my work. This just started; before it was working fine. Help?

    This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
    mitch86 wrote:
    ... However, for work, I still have to use Microsoft.
    Are you certain about that? There are many alternatives to Office today. Consider
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free)
    OpenOffice (completely free)
    In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

  • SAP_CR has encountered a problem and needs to close

    Hi,
    I have a client currently using SAP B1 2007 SP00 PL47.
    They have multiple SAP B1 companies set up.
    SAP Crystal Report(CR) integration Add On is installed.
    Crystal Report 2008 is also installed.
    My client logon to SAP company A, run a report from the CR Add On.
    While waiting, he then logon to Company B and do other work.
    Then he received a message "SAP_CR has encountered a problem and needs to close". we are sorry for the inconvenience.
    Note that
    1. the error only happens when my client logon to 2 companies at the same time.
    Has anyone encountered that problem before?

    I know this is a couple of months old but it was the only result that came up in Google and relates to exactly the problem we are having with the exception a user is not trying to open more than one company at a time. We have the same version of SAP as the original poster to this thread, SAP Business One 2007, and are trying to load up Crystal Reports 2.0.0.7 integrated add-on. All other Add-Ons install and load fine when the user has logged in but not the Crystal Reports add-on.   The add-on is set to start automatically but it does not and when I go into the Administration - Add-Ons - Add-on Manager the Crystal Reports for SAP Business One has a Status of "Connecting" and the Group is showing as "Automatic".  When I highlight the addon and attempt to click "Start" to force it to start the same popup appears saying "SAP_CR has encountered a problem and needs to close.".  At the same time as this keeps happening I check the computer's normal event error logs and I get the following event:
    Event Type:     Error
    Event Source:     .NET Runtime 2.0 Error Reporting
    Event Category:     None
    Event ID:     5000
    Date:          23/02/2010
    Time:          09:44
    User:          N/A
    Computer:     OBIWAN
    Description:
    EventType clr20r3, P1 sap_cr.exe, P2 2.0.0.7, P3 494ae647, P4 mscorlib, P5 2.0.0.0, P6 492b834a, P7 a8b, P8 0, P9 system.io.filenotfoundexception, P10 NIL.
    It looks as though it relates to an ASP.net issue but the machine has the latest 3.5 Dot Net installed.  I have attempted to un-install and re-install SAP B1 and the Crystal Add-on (as well as the dot net framework too) three times now and each time the same popup keeps appearing.  Please can anyone help solve this problem?  Thank you very much for any help. I appreciate it.
    Kind regards
    Matt

  • HeLp itunes has encounted a problem and needs to close?? please please HeLp

    i downloaded itunes and had it up going and working fine then it asked me to download the new versoin and i kept saying no becuase i was afraid it would mess up my itunes well lets just say i was right now when i try to open itunes i get this message "itunes has encountered a problem and needs to close. we are sorry for the inconvenience." ok well i've pushed the debug and the send error report and don't send but nothing works i dont know what to do becuase itunes needs to close but it was never open
    i even redownloaded and it says " repair or remove "
    please please tell me how to fix this do i need to remove itunes becuase repairing it doesnt work but will i loose my music??

    i downloaded itunes and had it up going and working fine then it asked me to download the new versoin and i kept saying no becuase i was afraid it would mess up my itunes well lets just say i was right now when i try to open itunes i get this message "itunes has encountered a problem and needs to close. we are sorry for the inconvenience." ok well i've pushed the debug and the send error report and don't send but nothing works i dont know what to do becuase itunes needs to close but it was never open
    i even redownloaded and it says " repair or remove "
    please please tell me how to fix this do i need to remove itunes becuase repairing it doesnt work but will i loose my music??

  • Itunes has encounter a problem and needs to close.

    Hi,so I have Itunes v10.6 and I have repeatedly attempted to get on to Itunes on my windows XP computer.I have uninstalled and reinstalled.gone onto Itunes in safe mode and a few other things.Each time a message pops up and says "Itunes has encountered a problem and needs to close.We are sorry for the inconvenience". then I click on don't send and it crashes every time.
    Error signature:  AppVer: 10.6.1.7    ModName: ntdll.dll      ModVer: 5.1.2600.6055     Offset: 0000120e 
    Help would be much appreciated since I haven't been able to get in for a few days.

    ModName: ntdll.dll      ModVer: 5.1.2600.6055
    It sounds like you've worked through the general troubleshooting document for XP launch crashes, quits, freezes, etc, BB. Is this one a systemwide crash, or is it limited to a single user account on the PC?

  • The application has encountered a problem and needs to close

    I'm building an application on LV using TABs, FPGA DLLs and DLLs that comunicate with CAN, GPIB and PCI devices.
    The program apears to work properly but sometimes, and I can't see the patern, it crashes with the error "the application has encountered a problem and needs to close..."
    Sometimes the error apears when I'm trying to exit the program, some other times it crashes before that.
    I can't find the error because the program may work well for several hours and then crash or it crashes after 5 minutes of working with it.
    Any clues on what is going wrong?
    Regards,
    Daniel Coelho
    Daniel Coelho
    VISToolkit - http://www.vistoolkit.com - Your Real Virtual Instrument Solution
    Controlar - Electronica Industrial e Sistemas, Lda
    Solved!
    Go to Solution.

    I'm still going through the example, but since the error ocours sporadicaly this could take some time to pinpoint the error.
    I was reviewing the code and I was wondering about some simple things, like:
    - I have to many local variables, could this be causing somekind of an error?
    - since I'm using DLLs on my code, are there a way to make sure that all DLLs are loaded and unloaded correctly?
    My program has a TAB with a simple TestStand user interface and when I change TABs I close the teststand ui; when I use that user interface I load and unload the same DLLs that I use on the other TABs, i. e., when using the UI I load all the DLLs that comunicate with the devices and when I change TABs I unload all the DLLs because on each separate TAB I can control those devices indicidually.
    It's a bit hard to explain but I think I managed
    Is there some truth on my questions? If so, what could I do?
    Daniel Coelho
    VISToolkit - http://www.vistoolkit.com - Your Real Virtual Instrument Solution
    Controlar - Electronica Industrial e Sistemas, Lda

  • Adobe Captivate has encountered a problem and needs to close.  We are sorry for the inconvenience.

    I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
    "Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
    Can you explain how this issue can be resolve!?

    Hi there,
    On which operating system are you using Adobe Captivate?
    Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
    Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
               Windows XP:  C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
               Mac:  /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
    rename Captivate 5 to Captivate 5_old
    and then try to launch Captivate 5
    Thanks.

  • Adobe Reader has encountered a problem and needs to close.

    When reading PDF attachments, I get the following:  Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work.  I get this:  This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked.  I have tried to download Adobe Reader again but get this when I do:  Note:  this application already installed.
    I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011.  I have Windows XP SP3.
    Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
    Thanks for any help.

    Thanks for the input.  Did you remove Adobe Reader 10 first before you downloaded the older version?  If you removed it, how did you do that?  The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
    Date: Mon, 9 May 2011 00:12:41 -0600
    From: [email redacted by moderator]
    To: [email redacted by moderator]
    Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
    hi
    i had also the same problem with that version.
    so i download older version and this solved the problem.
    >

  • Windows Home XP - "iTunes has encountered a problem and needs to close"

    Hello :
    I just updated to iTunes 7.7.0.43 for Windows Home XP. The earlier version was working just fine. But last week I downloaded the update and although the program works fine, every time that I exit from this application I get an error message "iTunes has encountered a problem and needs to close." I went to the support site and did several things including creating a new ueer account to test whether user or system-specific (I cannot tell); re-installing the application; re-creating my library and play-lists; etc. But I still get the same error message. Otherwise the application works fine, plays music, imports music OK, etc. This condition only occurs a few seconds after I exit from the application. Can anybody out there help me ? I am at my wit's end with this annoyance ! Thanks.

    Whether or not this will be fixed by a software update depends on what the root cause of the issue is. I would recommend trying MSCONFIG, although I can understand your reluctance to do so. Is your computer currently in Normal startup mode? If so, and if Apple's MSCONFIG steps do not resolve your issue, you can easily revert to Normal startup using the utility. If your computer is currently in Selective startup mode, just make note of the changes you make so you can change them back after you determine whether MSCONFIG resolved the issue. If it does, I'd suggest using the utility to disable a few items at a time until you narrow down which is the cause of the issue. Then you can determine whether this is a startup item or service that you need to have running on your PC.
    MSCONFIG for XP: http://support.apple.com/kb/HT1275
    MSCONFIG for Vista: http://docs.info.apple.com/article.html?artnum=305415
    You may also want to check and see if iTunes and/or QuickTime are running in compatibility mode. If the are, turn this option off and retry iTunes.
    -Go to C:\Program Files\iTunes\
    Right-click on iTunes.exe and click Properties
    Click the Compatibility tab
    Uncheck the option to run in compatibility mode
    Click Ok
    -Go to C:\Program Files\QuickTime\
    Right-cick on QuickTime.exe and click Properties
    Click the Compatibility tab
    Uncheck the option to run in compatibility mode
    Click Ok
    Test iTunes again.
    CG

  • Updater has encountered a problem and needs to close

    persistent error flag every day.
    How do i fix this?

    First, this thread should probably be moved to Adobe Flash Player Forums - the error is in regards to the Adobe Flash Player updater.
    What type of information do you need? I have been having the same issue. Windows XP Pro SP3. In Administrative Tools->Event Viewer->Application I have an error with this information:
    Category: (100)
    Event: 1000
    Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000113b5.
    I also have another error, but I can't tell if it is related:
    Category: None
    Event: 1001
    Description: Fault bucket -1233855520.
    The pop-up error window refers to Flash Player Update version 11.3.300.265 and says "Updater has encountered a problem and needs to close." I am given the option to send the error report, which I have done several times. I have restarted my computer to no avail.
    What other information is needed?
    Edit: The computer receiving this error is my work computer. I leave Firefox running every day when I leave to go home. I am running Firefox version 13.0.1 (will be updating this morning to the newest version of Firefox).
    Message was edited by: Tuonela

  • I am running mozilla Firefox and keep getting a "Microsoft Feed Synchronization has encountered a problem and needs to close" message.

    I am using Windows XP, & I am running Mozilla Firefox 3.6.16 and keep getting a "Microsoft Feed Synchronization has encountered a problem and needs to close" message.

    I have exactly the same problems.  If you com up with an answer before I do please reply here. I'll do the same.

Maybe you are looking for