Handling of asian characters in CRM ICWC / WebUI?

hi
we would like to allow people entering asian text (e.g. chinese) in Interaction Center WebClient / WebUI. they'll be using English as logon language.
will now everyone (also european users etc.) looking at this text see the correct characters? or will only asian users be able to see it properly?
thanks for helping out on this.
regards
nicola

The related systems need to be upgraded to unicode (CRM, ECC) and the chinese language loaded.
The ICWC should then support the asain characters.
We'll find out for ourselves in the next 3 - 6 months as we are just about to do the unicode upgrade.

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+++1st, *this {color:#339966}works fine{color} with Asian characters:*+
+{color:#000000}import java.io.*;*{color}+
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}{color}
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{color:#000000}import java.io.;
// Does not seem to handle Japanese....
class CopyLineIO
public static void main (String args[]) throws IOException
if (args.length != 2)
System.out.println("Usage: java copyline srcfile dstfile");
return;
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String buf,temp;
// Create streams
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FileWriter fw = new FileWriter (args[1]);
BufferedReader br=new BufferedReader(fr); //wrap basic object
BufferedWriter bw=new BufferedWriter(fw); //wrap basic object
while ((buf = br.readLine()) != null)
temp=buf.trim();
if ((temp.length()>0)||(!STRIP)) {bw.write(buf"\n");}
br.close(); bw.close();
fr.close(); fw.close();
Can anyone advise on what to change in CopyLineIO so that Asian characters work?{color} Thanks!
PS Sorry about the code formatting - not sure how to get it looking decent here when pasted in....
Edited by: JavaNeo on Jan 14, 2010 7:10 AM

[From the documentation|http://java.sun.com/javase/6/docs/api/java/io/FileReader.html]:
Convenience class for reading character files. The constructors of this class assume that the default character encoding and the default byte-buffer size are appropriate. To specify these values yourself, construct an InputStreamReader on a FileInputStream. To post code use { code } // your code here { code } without the spaces or simple select the code and press the CODE button.
// your code here

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-- mod edit: coverted img to url. Please see forum etiquette and guidelines for image sizes. Trilby --
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Handling of asian characters in CRM ICWC / WebUI?

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