Hang when downloading the windows support files.

My iMac stop dowloading the windows support files at about 20% when
i was installing Window 7 on my iMac 21".
I leave the download over night and same thing at about 20%.
I tried this over 2 nights and the same thing.
This would not have happen if LION comes with a DVD.
I think Apple is trying to discourage Mac users from using Window 7?

I had the same problem. I searched all over the internet and could not find a place to manually download the Boot Camp 4.0 Windows 7 support files.
I have now managed to get everything working by getting Apple staff to manually provide the files to me on a usb disk.
I've uploaded the files here: http://www.sekara.com/download/WindowsSupport-Bootcamp4_drivers.zip
When the zip file has finished downloading, extract all the files into a usb disk and proceed installing Windows 7 via Boot Camp 4.0 without downloading the support files.
Once Windows 7 is installed, open your usb disk (within Windows 7) and install the support files. After the support files have been installed, Windows 7 will recognise all the hardware and start working correctly.

Similar Messages

  • When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net.  I get error 651.  I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up.  I would like  a work around.

  • When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo without the original CD?

    When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo with snow leopard without the original CD?

    Hi,
    apart from the MacBook Air this feature is of no use for other Macs right now.
    Simply ingnore it (click "I already have the Drivers...) and continue with the installation.
    Sorry to say but you need the OSX Install DVD for the BootCamp Driver installation.
    The 3.0 version of the BootCamp Drivers is only avaiable on the disc.
    Later updates (3.1 and 3.2) can be downloaded from Apples Support website.
    Call Apple and ask for a replacement and they usually send you one for a small fee.
    And have the Serial-Number of your Mac at hand when calling.
    And since the OSX Install DVD can also be vital for maintenance and repair it is best to have one.
    The needed BootCamp Drivers are on the OSX Install DVD 1 that came with your Mac.
    Insert that disc while in Windows after the Windows installation to install the drivers.
    Regards
    Stefan

  • When i download the windows support it stops in the middle of the bar and says; Device appears to be offline. HELP ME OUT!!

    when i download the windows support it stops in the middle of the bar and says; Device appears to be offline. HELP ME OUT!!

    Try downloading from here http://www.apple.com/support/bootcamp/downloads/
    Is your device correctly formatted in accordance with the Bootcamp Installaion Instructions?

  • How do I download the Windows Support Software for MacBook Mid-2010 ?

    Hey guys, I've got quite a big problem at the moment... In December, I bought a MacBook7,1 (the Mid-2010 Unibody model) and used my OS X install disc whenever I wanted to install Windows XP/Vista/7 drivers to my Boot Camp partition. However, I've recently got quite a bit of a problem...
    See, I can't find my OS X Install Disc. So I have to use, from within the Boot Camp Assistant, the "Download the Windows support software for this Mac" function, to be able to burn to DVD/install to a USB stick.
    Now, this function up until recently used to work completely fine - no issues at all. However I need to reinstall my Windows 7  (again, I know, Windows has quite a few problems but I really do need to use it for what I do - gaming, etc) again, and whenever I try this option in the last... week, I'd wager, it comes up with "Download could not be continued" and "The Windows Support Software is unavailable" errors.
    I've checked on this forum and some people are saying that Apple removed the support software for some Macintosh computers? What on Earth? What about us lot who don't have our OS X install discs anymore?! I don't think it's fair they've specifically gimped a functionality that was working fine until a bit ago for no apparent reason. It's just... stopped working. Is this for everyone?
    Is there some alternative I can use? I've tried everything. I don't have someone I could just borrow the OS X install disc from and I think it's rather unfair if they expect to me to shell out for an OS X install disc again when I could previously do what I wanted for free!!!

    The point isn't whether I lost them, the point is that I was able to use the Boot Camp Assistant previously fine to download the Win Support Software and put that on a USB stick (which has since been formatted for other usage).
    Since this was made available as an option, I haven't really had much need for the OS X install discs (Unless I really, really needed to reinstall OS X at some point but I have no reason to fear that right?). To claim this being "okay" because I've misplaced the discs is rather outrageous.

  • While at boot camp assistant, Downloading the windows support software stalls

    From a long time windows user, I was persuaded to migrate to mac and am quite lost. While using boot camp assistant, downloading the windows support software just stalls at 20%. I tried using alternative drives, USB, DVD and the partitioned HD of imac but still to no avail. What should I do?

    No problem.  For me, I spent the time downlaoding the drivers for Boot Camp 4.0 (form Lion), un-installed by Boot Camp 3.0 because it wouldn't upgrade, and then learned that Boot Camp 4.0 didn't support my old MacBok Pro.  I had to go back and install 3.0, then update to 3.1, 3.2 and finally to 3.3.  That took me about an hour and a half...  Oh well,  at least I already had most of those on disc ot downloaded...

  • How do I download the windows support software for my Mac? I am getting an error  message saying that the software is not available

    How do I download the windows support software for my Mac? I am getting an error  message saying that the software is not available

    Welcome to Apple Support Communities
    I do not recommend you to download the Windows support software through Boot Camp Assistant.
    Instead, you can download the Windows support software for most Macs from the Apple website. Go to this website, look for your MacBook Pro model and the Windows version you want to install, and follow its steps.
    To install Windows > http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf

  • I installed windows on my mackbook pro without downloading windows support software and now I am stuck on windows, How I can back to Mac os? To download the windows support software.

    I installed windows on my macBook pro without downloading windows support software and now I am stuck on windows, How I can back to Mac os? To download the windows support software?

    Boot your computer while holding down the option key. Then select OSx to boot into.

  • Why isn't bootcamp allowing me to partition my disk or allow me to download the windows support package?

    When i go into bootcamp assistant it immediatly tells me
    The disk cannot be partitioned because some files cannot be moved.
    Back up the disk and use Disk Utility to format it as a single Mac OS Extended (Journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again.
    I have tried removing up to 10 gigabytes worth of imformation which doesnt seem to show up on the About this mac tab, but it says i have over 30 gigabytes open.
    Also the windows support package gets stuck at the beginning and freezes half the time.
    I have checked the disk utility and it says my hard drive is a Mac OS Extended (journaled) which is what it is telling me to change! i have no idea what to do. HELP

    You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive.
    Get an empty external hard drive and clone your internal drive to the external one.
    Boot from the external hard drive.
    Erase the internal hard drive.
    Restore the external clone to the internal hard drive.
    Clone the internal drive to the external drive
    Open Disk Utility from the Utilities folder.
    Select the destination volume from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the destination volume from the left side list and drag it to the Destination entry field.
    Select the source volume from the left side list and drag it to the Source entry field.
    Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.
    Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears.  Select the icon for the external drive and click on the downward pointing arrow button.
    After startup do the following:
    Erase internal hard drive
    Open Disk Utility in your Utilities folder.
    After DU loads select your internal hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.  Do not quit Disk Utility.
    Restore the clone to the internal hard drive
    Select the destination volume from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the destination volume from the left side list and drag it to the Destination entry field.
    Select the source volume from the left side list and drag it to the Source entry field.
    Double-check you got it right, then click on the Restore button.
    Destination means the internal hard drive. Source means the external startup drive.
    Note that the Source and Destination drives are swapped for this last procedure.

  • How long does it normally take to download the windows support software

    I am trying to use Boot Camp to install Windows 7 but the system seems to freeze during "Downloading Windows support software..."  Does anyone know how long this process normally should take?

    600MB so should, 10 minutes max, real? too long by 8 hrs
    this is what "support for Windows on Mac" ever since.it went to a DL service
    Compare that to 1000s of people installing Lion, iOS and other updates
    and that no change or improvement in months and the yr since it was offered.
    This is what lack of having a DVD in part, or not just post forall Mac ownerslike any other motherboard vendor does for customers.ps I have had adl link but it is no longer current latest driver set I've been told.

  • How to know when Windows support files are updated?  (BC 4)

    I have MacBook Pro Retina w/Lion (of course), installed Win 7 Pro 64-bit, using Boot Camp procedures and files that were issued June 14.  My BootCamp Assistant says it's 4.0.4.
    My question is:  how do I know when the Windows Support files (drivers) are updated by Apple?  I would have expected an update by now, but I just went into Boot Camp Assistant on Lion, re-downloaded the drivers, and I *think* they are all dated June 14th still.  (looked in WindowsSupport folder which is where it said it downloaded them)
    There doesn't seem to be a reasonable way to get notified if there are new drivers or not.
    My expectation was that I could run *something* either on the Windows or OS X side, and it would *tell me* that drivers needed updating, or at least say "you are running version X".
    It can't be that I have to re-download the drivers and check the dates on all the files every time I'm curious if there's updates available.  Can it?
    The files seem to be on some mysterious Apple server and the only thing I can do to that server is ask to download the support files.  No query, no "is an update available", ... ???
    It's not even clear to me that the Windows Support files have a version number. 

    When the next revsion of OS X you can run Boot Camp Assistant again, or of course once 10.8 though might want to just sit tight, you would likely see reports in forums and elsewhere.
    Apple Software Update for Windows use to but no longer.
    The easiest way to see device driver version, chipset and more is with AIDA64
    http://www.aida64.com/product/aida64-extreme-edition/overview

  • Why is the Windows Support Software taking forever to download in boot camp 4.0?

    Hi, everybody! First time in the forums.
    I've surfed though hours of content to try and find an answer to my problem. Whenever I try to download the Windows Support Software from Boot Camp 4.0 it gets to about 20% and just lays there. Forever. I've just left it there for hours and nothing. I have a Macbook pro 13" and am using osx 10.7.4. This is my first Macbook and I'm not really familiar with a lot of the great features.
    If anyone has gotten around this then please help me out! Thanks in advance!

    Only you can decide. I'll wait till the 10.8.1 or 10.8.2 version comes out, thank you very much... What I meant is that huge number of ML downloaders (@ 4.5GB a pop, which is what the installer file takes up) surely must be eating serious bandwith off Apple's servers.
    Tech Support will roll their eyes and suggest yet more patience!

  • I am trying to install windows on my mac via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available.

    I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006  via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?

    You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
    Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation

  • Sd card erased itself when using the windows 7 partition on bootcamp

    I just recently set up bootcamp to benefit from some of the features on Windows 7. I followed the procedure and installed the WindowsSupport folder (part of the bootcamp process on an SD card - which was loaded with loads of other files).
    I noticed a tricky part of the installation when the Windows 7 disc started to install in that Windows wouldn't install on the bootcamp partition because it wasn't NTFS format. I chose the option to convert the drive to NTFS and the installation completed fine.
    I then opened the WindowsSupport folder that I had chosen to have installed on the SD card which contained the bootcamp software and drivers and started the 'setup' process which all looked to be going fine. Next thing I find is that the SD card is blanked and the bootcamp install software reported that it couldn't find the required .msi file.
    The reason for this was that the SD card appeared blank. I then selected the option to scan and fix problems which didn't work and just hanged (so I cancelled it).
    I am now faced with an SD card with some important data on it that is not recognised (not even registering as there) when put into the SD slot on MAC OSX Mountain Lion and when insterted on the Windows side it just says that it needs formatting (which I haven't done) in order to be usable.
    THis all leaves me with a few questions if anyone can help:
    1, Can I recover the files on the SD Card & if so, how do I do this when OSX doesn't even recognise the SD card anymore?
    2, In my pursuit to complete bootcamp installation, if I were to install the windows support files again from the OSX partiiton, how do I prevent the files from being deleted again? i need to do this to complete the Windows 7 installation as I currently have only the very basic functions with no drivers etc.
    3, I previously had an old Macbook Pro running Mountain Lion & Windows Vista and could leave the SD card in the drive and use files on both operating system. As Windows 7 is using NTFS, does this mean I risk having the SD card data deleted everytime I access something from the WIndows 7 side?
    Any help would be much appreciated.
    Thx

    pjcasanis wrote:
    I just recently set up bootcamp to benefit from some of the features on Windows 7. I followed the procedure and installed the WindowsSupport folder (part of the bootcamp process on an SD card - which was loaded with loads of other files).
    I noticed a tricky part of the installation when the Windows 7 disc started to install in that Windows wouldn't install on the bootcamp partition because it wasn't NTFS format. I chose the option to convert the drive to NTFS and the installation completed fine.
    That is the standard method, it is fully covered in the Boot Camp Directions.
    I then opened the WindowsSupport folder that I had chosen to have installed on the SD card which contained the bootcamp software and drivers and started the 'setup' process which all looked to be going fine. Next thing I find is that the SD card is blanked and the bootcamp install software reported that it couldn't find the required .msi file.
    The reason for this was that the SD card appeared blank. I then selected the option to scan and fix problems which didn't work and just hanged (so I cancelled it).
    How was the SD card formatted (and why did you not follow the Boot Camp Directions (use a USB thumb drive formatted as Fat32, or use a DVD)
    I am now faced with an SD card with some important data on it that is not recognised (not even registering as there) when put into the SD slot on MAC OSX Mountain Lion and when insterted on the Windows side it just says that it needs formatting (which I haven't done) in order to be usable.
    The files have probably been lost, it was unwise to compound the choice of incorrect media by using media that had 'important data' on it.
    1, Can I recover the files on the SD Card & if so, how do I do this when OSX doesn't even recognise the SD card anymore?
    No idea, tell me what the format was and I may have a suggestion
    2, In my pursuit to complete bootcamp installation, if I were to install the windows support files again from the OSX partiiton, how do I prevent the files from being deleted again? i need to do this to complete the Windows 7 installation as I currently have only the very basic functions with no drivers etc.
    Reboot into OSX and read the directions for Boot Camp installation, then follow them exactly
    3, I previously had an old Macbook Pro running Mountain Lion & Windows Vista and could leave the SD card in the drive and use files on both operating system. As Windows 7 is using NTFS, does this mean I risk having the SD card data deleted everytime I access something from the WIndows 7 side?
    Any help would be much appreciated.
    Thx
    The card must be formatted as FAT32, I would invest $10 in a USB thumb drive, it's cheap.
    And I would read the Directions before doing anything else!

  • Windows support files - bootcamp, drivers are not working [no sound, keyboard shortcuts]

    Hi guys,
    I'm using the following version of Bootcamp Version 5.0.3 (464) on MBP mid 2010, wit latest OS on it. I ave installed Windows 7 through multiple errors and had to clean the whole HD after backing the files. The Windows is running fine now, however I think I havent dowloaded Windows Support Files (second tickbox) in the bootcamp assistant when installing Windows (I only ticked the third box).
    And now I have tried to download the drviers from bootcamp on USB after formating it correctly, but the USB shows its empty.
    I tried the following steps:
    I went back into my Mac and opened up Bootcamp, reinstalled all the Windows Support Files (the top box of Bootcamp) and made sure to put them onto an external device i.e. USB/External Hard Drive etc...
    I then logged back onto my partioned Windows on my Mac and updated all the Windows Support Files. After that I restarted my computer back into Windows and popped in Guild Wars 2...
    But nothing seems to be working. I went to Windows Update smth, and looked for updates found quite a few of them and isntalled all of them, but noting is working - sound and keyboard shortcuts are gone and I cant downloaed the software I want.
    Could you please advice on what to do with those drivers. I have been trying for days...

    Hi JFFulcrum, thanks for your suggestion. I updated the BIOS earlier and still am getting the same results. Also, I decided to try another old soundcard I had laying around today, a SB PCI 512. And....same result i'm getting with the Audigy. Windows detects both cards, says they're working, but there's no sound. I'm beginning to think I should just RMA the board
    if you could find anymore information about those DMA issues, please do post! I have e-mailed gigabyte 3 days ago and they still haven't gotten back to me, so i'm not really sure where to go from here, if it's some setting in the bios, some sort of driver, a bad pci slot or what. ..

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