Hanging at shutdown, restart

Mac OS 10.5.8
Macbook Pro 2.4 GHz Intel Core 2 Duo
4GB ram
Office 2004 (e.g. Excel 11.5.8 (100209))
Recently, I am getting frequent hangs at system shutdown and restarts. The
message I get indicates that an Office 2004 application (typically word,
PPT, Excel) has refused to quit (I can't recall exact message language).
If I press "continue" the process moves on, otherwise it keeps hanging.
Any thoughts on what might be happening? An office issue, mac os issue?
Note that this does not happen 100% of the time I use an office app, and
only started in the past few days (since last office update).
Thanks in advance.

HI,
Open Activity Monitor (Applications/Utiliteis). Click the pop up menu on the right and select; My Processses.
Select "Office 94 / Excel" and click the the red Quit Process button. See if that helps.
If that doesn't help, open the Terminal application. (Applications/Utilities) There might be another process causing this besides Office.
Type this in exactly as you see it here. pmset -g log
(This can take about ten seconds to run).
Look for "applicationresponse.slowresponse" It should tell you which is delaying shut down.
Carolyn

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