Hanging hourglass

I have one application created in Oracle Forms 9.0.2. There is no problem at all when I run it in the browser of my PC. However, some users have complained that, when they sometimes navigate between items in the forms, they have seen the hourglass for about 15 seconds before the cursor tabs to the next item. Their PC's are running Windows 2003 and IE 6. My PC still have Windows 2000 and IE6 and no such thing have happened to my PC. Does Oracle Forms send some signals to the application server whenever the mouse or cursor moves.
Thanks.
Andy

You may want to ask the users if they have content in their clipboard, i.e are they copying and pasting stuff like images, etc. There is a known issue with JRE 1.5 and clipboard contents.
Checkout Oracle Patch ID 4684569 and 5677148.

Similar Messages

FF hangs when trying to save pdf files

Adobe pdf documents open fine but when I try to save a copy, FF hangs (hourglass, stops responding). Right-click and "Save link as" also hangs.
Under Tools->Options, if I select either "General" or "Applications", it hangs. All add-ons (there are only a few) are disabled, safe mode makes no difference.
Sometimes, I can right-click on FF on the taskbar and close it, but usually I have to use the task list to kill it.
IE (ugh) handles pdfs fine. I've changed the download directory, cleared the download history, cleared browsing history/private data, no change.
== This happened ==
Every time Firefox opened
== Can't correlate to a particular update, since I don't always open pdfs

I tried uninstalling and re-installing FF 3.6.6 and then uninstalling and replacing it with 4.0beta. The program hangs under the following conditions (that I've found so far):
Load pdf (I can no longer even view them)
Click on "Tools>Options"
Import bookmarks from an HTML file
This happens with a clean install of FF, no changes whatsoever to the default configuration.
On my home computers, FF works great, it's just here on my work machine. No coworkers have reported similar troubles with the same software. Is there a way I can figure out if another program is causing weird things to happen? Some diagnostic I can run that will indicate where FF is having trouble? Any assistance would be really appreciated.
Thanks in advance.

Thunderbird hanging and freezing when opening or deleting email

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seconds to delete because after I press "delete" it gets hung up with the hourglass. I don't have many addons- just the usual updaters, Java, Silverlight, Shockwave, etc. I do use Adblocker Plus and also use BitDefender for virus. I have read that BitDefender can cause some issues so it's actually disabled for the mail.
I have no tried to operate in SafeMode... I wouldn't know what to do with that info anyway and deleting any of these basic addons would seem to be counterproductive to general use, wouldn't it?
We only use this for general email use. Currently there are ~10 emails in the inbox and probably as much in each of 3 subfolders.

You say you have disabled bit defender for email, but just as important with these sorts of blockages is to exclude the profile folder and it's children from on access scanning (whatever bit defender calls it)
The profile can be found by selecting troubleshooting information from the help menu (alt + H)
Safe mode is to try and determine is an add-on is the cause of the issue. If it is an add-on you need to contact the add-on author and see what they can do to correct the behavior.

I have been using Treo for 5 years

I have a Pearl 8130. I have hundreds of questions/problems.
Is it seems my phone is always in a waiting mode. The sand clock
is continually on. I try to make a call fro my address book and I have to
wait because the phone is in a (what I call wait mode) wait for me to get ready.
I installed and formatted a 2gb micro memory card and I formatted it. I transferred
pics I had on the phone and the next morning I went to reach for my phone and of course
the sand clock was on and after 3 mins the phone responded as I needed to call one of my restaurants.
After the call the phone turned off by it's self. I had a pic of my family which I had downloaded to the phone
before I installed the memory card, the pic was my home screen. When the phone turned back on all my
(pics) were gone, from the device and the ones I had stored in the memory card.
Does any one have any clue what is going on with the phone?
Also is there a Book (Dummy guide to BB Phones) that has more info than the manual that I was provided?
Thank you very much for your time in helping me with this matter.

First thing to remember about a Blackberry is when you are having issues with it, such as a hanging hourglass, take the battery out (with the device turned on), leave it out for 30 seconds and put ti back in and try it again.
Pulling the battery with the Blackberry turned on resolves many issues you may have with them.
If its new, you defeinately should not be having these problems and as a worst case scenario, you can backup your Blackberry and reset it back to default and test it again.
New to a Blackberry? Check out http://www.discoverblackberry.com

Not a hang - no misty screen, no hourglass, no 'Not Responding' - but it doesn't respond and updating doesn't fix it.

Was on some prehistoric version of Firefox as I only update when I have a problem with an old version. It started to become absurdly slow, so I updated to 19.0.2 as advised by the window that came up. However, if anything it's got worse. It starts with a blank window, then the 'Restore Session' page comes up, then it just doesn't let me click on or type anything at all. As I've said, if a hang is when the screen goes misty, the cursor becomes what used to be an hourglass but is now a circle and the words 'Not Responding' appear in the title bar, then this is not a hang because none of those things happen, but I can't do a damn thing with it. I've tried shutting it down through Task Manager, even though it's not using anything like the level of memory where that is usually necessary, and then restarting it, but to no avail. How can I get it working again?

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 19.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/

How can I stop firefox from hanging when I scroll a page?

Firefox hangs when I open a website and start scrolling. Either the cursor arrow itself freezes or turns into the hourglass. It then releases after about a minute

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

FM hangs on opening certain files

Using FM8.0p277 on Windows XP SP3
I'm currently encountering problems with my installation of FM8.0p277 on Windows XP SP3. These are the symptoms:
When I try to open certain existing FM documents (both structured and unstructed), the Windows hourglass appears, the framemaker.exe process has 50% CPU load (one of two CPU cores), and stays like this for tens of minutes until I kill the process.
I've worked on the same files before without any problems.
No difference if I shut down and restart the PC.
A friend at another company can open the same files using his FM8 installation.
I can however create new documents, save and reopen them. This tells me a fresh installation of FM probably won't be sufficient (but I'll try that later, if necessary).
This is how I guess the problem started: I tried to open an XML file that had been modified outside FM for testing purposes. Either FM did hang or took very long to open the file, anyway, I killed the framemaker.exe process.
What is particularly strange: I quit FM and cleared the temporary folders (both windows\temp and the one in my user profile). Immediately after starting FM again, I looked at the contents of one of the FRM*.tmp files and recognized some text content, which must be either from the XML file on which I killed the application, or from one of my other documents.
The last two observation would indicate there is temporary or cached data in a different place than in the Windows and User temp folders (I've already cleared up both of them while FM was not running).
Do you know where to look? Any other suggestions, maybe?
Thanks a lot in advance,
Johannes

Thanks to anyone who might have considered an answer. Luckily I found the cause and resolved the error. Naturally it was something I didn't think of at first.
(To get even more verbose: FM had been running for a few days already. In the meantime I had copied an obviously corrupted .acf color catalog file into the fminit\color directory, and these color definitions were relevant only to my existing documents. After killing FM because of the XML file that simply took very long to open, it was the first time that color catalog had been in effect.)
Johannes

Forms Hang when trying to open

We are using Oracle 10.1, on 32 bit Windows XP SP2, IE 6, jre 1.6 on the client side. The end users at time uses multiple forms and also uses Oracle Discoverer 10 at the same time. Print out reports uses Adobe Reader 9.1(which is another story), with java 1.6.7
We have team of developers that created the forms and application in oracle. I deal with the end users.
Issues we have been getting are:
1. Users attempt to open a form and the "hour glass" appears and then hangs. We close the application by closing the IE window.
2. As time goes on we have been seeing more and more users with this issue. Those that use the application more heavily seem to be having more issues
3. I called the development team and they have stated that they do not see anything in the database of their logs to indicate that something is wrong.
What was done to remedy issue:
1. Cleared IE temp files, cookies, history
2. Cleared Java temp files - this seems to work for a while
3. Uninstalled users profile and re-install - it helps for a bit and then the issues comes back
4. Re-created a new PC from scratch
On the client computer we do not see any error messages. The system just hangs. It is happening on a daily basis for some users and getting more frequent to others as they use the applications more.
Does anyone else have this issues? The developer team said that it was a setting on the client side. I have been searching for a while, but have not come up with anything. Can someone assist? Thank you in advance for any assistance.

New information:
I was monitoring an end-user, when the freezing occoured during pressing a button. The applet freezes, hourglass is displayed, but I've noticed that I can drag/move the window around and it still gets updated. I didn't gray-out.
I tried attaching the JConsole utility on the Java.exe process. After some digging I found the following:
JCONSOLE
Name: AWT-Windows
State: BLOCKED on java.util.LinkedList@1367dca owned by: Forms-DialogThread56
Total blocked: 54 Total waited: 0
Stack trace:
java.awt.KeyboardFocusManager.shouldNativelyFocusHeavyweight(Unknown Source)
sun.awt.windows.WToolkit.eventLoop(Native Method)
sun.awt.windows.WToolkit.run(Unknown Source)
java.lang.Thread.run(Unknown Source)
Name: Forms-DialogThread56
State: RUNNABLE
Total blocked: 0 Total waited: 0
Stack trace:
sun.awt.KeyboardFocusManagerPeerImpl.getNativeFocusOwner(Native Method)
sun.awt.KeyboardFocusManagerPeerImpl.getCurrentFocusOwner(Unknown Source)
java.awt.KeyboardFocusManager.getNativeFocusOwner(Unknown Source)
java.awt.KeyboardFocusManager.processSynchronousLightweightTransfer(Unknown Source)
- locked java.util.LinkedList@1367dca
sun.awt.windows.WComponentPeer.processSynchronousLightweightTransfer(Native Method)
sun.awt.windows.WComponentPeer.requestFocus(Unknown Source)
java.awt.Component.requestFocusHelper(Unknown Source)
java.awt.Component.requestFocusHelper(Unknown Source)
java.awt.Component.requestFocus(Unknown Source)
oracle.ewt.lwAWT.AbstractButton.requestFocus(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow._restoreFocus(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow.setActive(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow.setVisible(Unknown Source)
oracle.ewt.lwAWT.lwWindow.LWWindow.setVisible(Unknown Source)
oracle.forms.handler.DialogThread.doUserAlert(Unknown Source)
oracle.forms.handler.DialogThread.run(Unknown Source)
java.lang.Thread.run(Unknown Source)
I seems like the AWT-Windows is blocked by the Forms-DialogThread56. Is this normal, when a alert is displayed?
But!!!! Notice that the alert doesn't get displayed....
I also tried using the "Detect deadlock" function in JConsole, which doesn't find anything.
Edited by: Lerche on Jul 17, 2009 12:12 PM

Changing the cursor to the hourglass. Any ideas?

I posted this in the Actionscript 3 Forum so I'm sorry about
the double post.
I've got a frame in my Flash AIR app that loads some data and
I'd like to change the cursor to the hourglass in Windows (watch on
the Mac) while the data loads. Anyone have any ideas? It seems like
it should be simple, but I just can't seem to find a solution for
it.

Yeah, you can't do that. This is a top request of mine, glad
to see I'm not alone. File an Enhancement Request -- see me
signature.
The workaround is to attach a custom graphic within Flash (or
your HTML app) to the mouse location. The limitation of course is
that this isn't system level, so you need to rely on custom
graphics, and the graphic obviously won't be able to go outside the
Flash/app frame. You can hide the mouse, thus effectively replacing
the mouse cursor with your custom graphic, but I'd do that with
caution: poor app performance or hangs will make the user think
their mouse is hanging, which is a really bad feeling, and there
are some other situations that can get hairy (mouse stays hidden
outside of the app frame, sometimes, so cursor has completely
disappeared!) For an hourglass or similar it makes sense to just
attach right beside the cursor.
Marco, the stopwatch you've seen is probably the one used in
the Flex framework. It uses the custom attached graphic
workaround.

Pc2510 Check Right Printer Cartridge/Not Supported/Hourglass Errors

Hello!
If anyone has had success resolving these errors, please let me know, even if it has meant replacing your print cartridge. Thanks!
Error Description:
Original problem: The printer cartridge error message "Check Right Printer Cartridge" is blocking any use of the psc 2510, including scan and nonprinting noncopying functions.
Current problem:Hourglass freeze accompanied by printer sounds (alignment?) which stop, but screen message never advances past hourglass..
Summary of Troubleshooting:
I received an error saying: check cartridge in right stall. Tried cleaning contacts on printer cartridge and printer contacts with distilled water. In process of employing other tactics in online tutorial, I tried unplugging power while the printer was open. Ever since, it just runs through hourglass and printer sound, but does not advance past this screen icon.
Customer Technical Support:
Suggested a semi-reset of # and 6 keys plus unplug and replug or try new print cartridge. When asked if there was anything I could try before purchase of a new cartridge, suggested I unplug and hold power buton for 10 seconds, then replug. (Full description of these at bottom). Upon further research, representative suggested an upgrade.
Hourglass fix attempts employed from forums:
Tried to plug into wall outlet vs. power strip. (Fully plugged in loose connection to brick when noticed was not in all the way.) Reset modem. No results.
What I Haven't Tried:
Have not tried a new printer cartridge until have exhausted all non-monetary fixes.
Full Description of Troubleshooting:
The first error: check cartridge in right stall occurred suddenly after problem-free use.
The contacts on the black cartridge were cleaned but the error persisted.
After disconnecting use for a time, I reconnected last night to troubleshoot printer cartridge error on current Mac machine. Installation was completed successfully.
The same error occurred once setup was complete.
I performed the following:
1) cleaned contacts on black cartridge using distilled water.
2) unplugged power cord (per post in forum)
3) unplugged power cord and tried pressing cancel/left arrow (per same post in forum)
4) cleaned contacts behind black cartridge on printer
5) removed black cartridge, closed machine and got insert black cartridge error (attempt to determine which cartridge was the problem)
6) Even though this message appeared to indicate the black cartridge was the problem (per web support article) I cleaned the contacts on and behind the color cartridge as well.
In the course of all of this trouble shooting I got a second error: "Print cartridge in right stall not supported."
I noticed that the fit is looser than in the color cartridge. I inspected the spring and cartridge area for damage and found none. Cleaned dirt however below contacts on machine.
Also, at one point during the trouble shooting I was able to get to the scan menu but then it quickly reverted to the first error message.
7) Per general support article online, I tried unplugging the power while the lid was opened (as indicated during cleaning of cartridges.) This information was not in the manual that came with my machine. I was hoping this might reset things.
Then I got the third error: a period of sounds of the printer (alignment?) followed by hour glass on screen.
The 2510 appears to be frozen. No buttons like cancel or menu or on button caused any response.
I unplugged it again (this time with the lid closed) and got the same series. A period of sounds like alignment and then a halt of sounds with the hourglass still on the screen.
Customer Service Rep sent the following:
Email 1:
1.      While the printer is powered on, without turning it off, unplug the power cable from it.
2.      Press and hold the # and 6 keys together and while you are holding them, plug the power cord into the printer
3.      Hold the keys for about 30 seconds, while the printer tries to power on, and release the buttons.
4.      If the printer turns off, use the on button to power on the printer, and follow the instructions on the display.
If it still comes up with the same error, I request you to try with a new black cartridge and get back to us with the results.
Email 2:
1.      While the printer is powered on, without turning off the printer, unplug the power cable from it
2.      Press and hold the on button for about 10 seconds and release it.
3.      After about 1 minute, plug the power cord back and try powering on the unit.
The reason I suggested to try with a new cartridge is because whenever the printer powers on, it does a self test to make sure all the hardware components are working fine, which includes the cartridges. So if there is any error with the cartridge, then the printer might freeze if it is unable to determine the cause of the issue or the point of failure.
Email 3:
I did some research and the issue seems more likely with the hardware of the printer.[...]
If the issue persists, get back to us with the information below for upgrade options for your printer.
Forums:
I then tried unplugging from power strip into wall outlet and resetting modem without result. Noticed blue light for wireless connection is no longer on.
Message Edited by allinfun2510 on 05-04-2009 05:46 PM
This question was solved.
View Solution.

I had the same issue with my 7610 (error=print cartridge not installed correctly), and tried some of the listed suggestions - opened up another brand new cartridge - same issue; put the old one back in - same issue. So I knew it wasn't a defective cartridge, but rather something wrong with the spring that supports the cartridge, because it didn't seem to 'click' in correctly anymore. Compared the spring on the black (right) side, to the color (left) side, and saw the spring hanging down. Put it back in place a couple times - still without success - until I looked closer and saw that part of the plastic that holds the spring in place must have just broken off. Tried t a little piece of tape to hold the spring in place, and finally, the cartridge worked - for now. Hope this helps someone else if they're having the same issue. Good luck!

Re: Flash hanging on every move

Hi,
it's been suggested to me that I increase the ram allocated
to Flash. I'm running windows xp pro sp2, can someone please tell
me how to do that?
Thanks,
Mike
quote:
Originally posted by:
___BigMike
Flash cs 3, amd dual core system with 2 gigs of ram, lots of
free hd space and gigantic swap file. problem persists with flash 8
and with fresh install of xp and flash.
Hi,
I'm working with a large flash file (70 megs). Every time I
make any kind of move, rename anything, reposition anything, use
anything at all, even click on a frame flash shows the hourglass
for the usual amount of time you would expect then is normal for
1-2 seconds and then hangs with the hourglass for roughly 10
seconds. If i work with a smaller or new flash file with the scene
pasted in (even with the bigger file open behind it) the problem
doesn't exist. Currently i'm doing the scenes individually then
trying to paste them into the main movie but the whole thing is
costing me tremendous amounts of time.
I've tried both versions on a fresh install of xp. i've
doubled my ram to 2 gigs and i've tried bigger, smaller, none and
windows managed swap files and the problem persists.
Can anyone shed some light on this for me??
Thanks,

Can you explain how to do that please? I've increased my swap
files and added more ram to my system and have tried setting it to
run for both background services and programs... how can I
specifically allocate more for Flash?
Mike

ProgressIndicator and hourglass for long running processes

Hi all,
Iam using Oracle ADF 10g with EJBs.
I have a long running process for which I want to give the user an indication of its progress. The process is run upon clicking a submit button.
I have tested the use of the combination of progressIndicator + poll according to the example of Gerger consulting( http://gergerconsulting.blogspot.com/2007/04/adf-faces-progressindicator-example-for.html) but it did not work. The problem is that my long running process hangs the page and the progress bar does not work until the process has finished.
I have seen a similar post in this foum (Re: How to run long background jobs in ADF applications where a user complains that there is not an Oracle method for running asynchronous processes from Oracle ADF.
I've tested to isolate my asynchronous process with the progressIndicator + poll in a single ADF page. The process is being activated from an invokeAction from the executables of the pagedef file. But again the process hangs the page and the progressIndicator does not display at all.
So I have abandoned the idea of the progress indicator and Iam thinking of using an hourglass.
Is there an example or guidelines of how I can do it?

Thanks John for your reply,
Iam still working on the progressIndicator. I have read the discussion thoroughly quite many times.
One thing I have not yet figured out from your discussion is how you manage to create the long-running-process thread within an action method within the managed bean and make the thread still be active, while the parent action method has finished.
Usually the managed beans attached to a .jspx pages has request scope. So a commandButton's action method (that will spawn the long running thread) will finish much earlier than the thread and it will kill the thread.
Thanks,
Dimitris

Business View data foundation with dynamic data connection hangs

We are running Business Objects XI 3.0 with Crystal Reports 2008 and Business View Manager 12.0.0.683. In the Business View Manager tool, when I try to open a data foundation that uses the ACD Dynamic data connection, it hangs with the hourglass icon. I have left it trying to open for at least an hour before killing the Business View Manager with the Windows Task Manager. Data foundations using a static connection open fine as do the elements and views based on the data foundation with the dynamic connection. The static data connections included in the ACD Dynamic connector point back to an Oracle Server. Any ideas how to get the data foundations to open so I can edit our custom business views?
Thanks,
Kathy

I created some Views to pull the data in from the Oracle side.

Dreamweaver4 Hangs at Splash Screen on First Use

I recently moved to a new computer with 10 terabytes of hard
drive space and 4 gigs of ram running winXP2 w/sp2.
The computer itself is a generic HP Workstation XW4200 with
an old ATI FireGL graphics card - fairly vanilla.
I installed Dreamweaver4 (yes, DW4 is old but I know it's
quirks and limitations well and
I got the "educational version" free at school so call me
cheap, but anyway..)
then tried to start it up for the first time.
Just past the registration screen it hung at the splash
screen for a loooooooooooooooonnng time (over 15 minutes) and I
figured it was permanently locked up so I shut it down, rebooted,
and tried again with the same result.
I uninstalled and re-installed the program, same result.
I figured maybe something in Windows was conflicting so I
took an hour to do a reinstall of a totally clean version of winxp
sp2 (with nothing else installed).
After installing Dreamweaver 4 for the third time it still
hung indefinitely.
Finally I started googling around and found an obscure
reference on a Linux forum about installing DW4 under wine and
having it hang on initial startup while scanning all drives and/or
looking for Internet Explorer.
So I booted up WinXP in Safe Mode, and set the compatibility
properties to run in Win98 compatibility mode, and tried starting
up dreamweaver.exe yet again.
The cursor goes into hourglass mode for 10 seconds as the
splash screen is displayed, then returns to a normal cursor except
when passing directly over the splashscreen.
Out of curiosity I started a small notepad window and dragged
it momentarily in front of the dreamweaver splash screen window and
when I moved it outside the splash screen window the image of the
notepad window remained --meaning the splash screen was too busy
doing something else to allow a window refresh.
This lead me to focus on a very busily flashing led light
signaling activity for my hard drive array.
It was very busy blinking away even though I shut down
notepad and nothing else was running except dreamweaver (I even
checked Task Manger to make sure no process/thread that involved
the hard drive...like a search indexing..was happening --but
dreamweaver was the only thing banging away at my RAID collection
of internal hard drives).
So I decided to let it run while I watched a TV show and 47
MINUTES later the rest of dreamweaver finally surfaced!!
Was it searching for Internet Explorer?
..or maybe indexing drives/directories for the Site
Manager..who knows?!
But after saving an initial default site and restarting,
dreamweaver took less than 15 seconds to load after that.
To all those running Dreamweaver 4 under WinXP with
multi-terabyte raid collections be warned!
I doubt Adobe will issue a patch around this issue at this
late date but I know I'm not the only one still running DW4 and
after searching for hours in Google I found little or no
documentation for this particular issue so let this thread be it .

Now then Joshua Weeman,
it appears you have fallen foul of one of the first rules: "Never buy top of the line hardware". Get the middle range and your'e in tried and tested territory. Same goes for software. FCP 2 is a beta to all intents and purposes, Color is a fresh port of Final Touch, and again, is a beta program. Spending loads of money on gear does not mean you will get flawless workflow, it just means you spent a huge wad. You can not, in all reasonableness, blindly believe the claims of vendors, even the fine folks at Cupertino ['send to' commands anyone?], they all tell fibs. All software has it's dark nasty little secrets, look up Captain Mench and his fine tutorials to find out more. With the system you have right now you are sorted for years of fun, time to start reading the manuals and the small print, All the information you need is within ten feet of where you are sitting and these fine forums contain anything that isn't.

Photoshop (CS3) Hangs When Started

I just purchased PS CS3 and after spending an entire evening and morning getting to the point where the software asked for my serial number, I still have not gotten anything other than a PS window and an hourglass cursor with the window indicating that Adobe Photoshop CS3 is not responding. I am running Windows XP with all the Windows updates installed. I get the same result with the version right off the DVD or after having dowloaded and installed all the updates to the various components. I did many installs finally using the CS3 cleanup script at level 3 and this allowed me to enter my SN.
If I look at the application event log in XP I can see the following:
Hanging application Photoshop.exe, version 10.0.1.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
I looked through the forum and did not see the exact problem in other posts. Is there a switch that can be used with Photoshop.exe to log the application startup?
Any help would be appreciated. I am starting to think I made a terrible mistake buying this software based on using an older version years ago.
Thanks,
John

I am also trying to install CS3 on my computer and I have the same problem. I am using Windows Vista. After installing, the application hangs also just as described. I have contacted customer service who told me to uninstall and reinstall. I did and it continues to hang when opening. I contacted customer service and they told me to uninstall and reinstall. Did so and it hangs.
Several customer service of uninstall, download CS3 from website, and still hangs.
After several days I was referred to technical support, they had me uninstall and reinstall. The application still hangs with technical support on phone. After 2 hours on the phone, we were still creating new users, uninstalling and reinstalling, changing msconfig and still hanging.
Finally I was told by tech support to uninstall and reinstall again but you guessed it, it was close to closing for tech support and was told I would have to call back.
Waited until Saturday and you guessed it, tech support is only available Mon thru Friday. I have to work to pay for programs like this and can't take off during the week right now to spend all day with tech support.
I never saw and answer to the post as to what steps to take to correct it from hanging.
anyone else have same problem or can resolve it?

Hanging hourglass

Similar Messages

Maybe you are looking for