Hanging on Loading Screen

We are using Presenter v7.07 and have a quiz embedded. When we export to presenter, the file 'hangs' on the loading screen.
When we changed the 'viewer.xml' file to an older version of the file it works fine - although obviously we cannot use the older version of the file as it has been updated since then.
We have also changed this file from a PPTX to a PPT file and this also never resolved the issue
Your input on this would be appreciated

Hi
We went through your presentation and found that there is some issue with quiz.
When a quiz slide is inserted and deleted or when a navigate to slide is set and that slide is deleted we get ino this problem.
Each slide in Powerpoint has a unique ID. Presenter remembers this and then assigns the go to slide navigation
When you delete that particular slide Presenter for some reason does not update it.
In order to workaround your problem you can do the following
1. Go to Quiz >> Manage
2. Select your Quiz and click in edit.
3. Click on the Pass or fail options tab
4. Click Ok on all dialogs and publish.
Hope this solves your problems
Thanks
Mahesh Nayak

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I am having a similar issue. I took the update earlier this week and it seemed to be working until a user fails the quiz and exits the course. When they return to the course it sticks on the grey loading screen - infinitely.
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I have had my iMac for 7 months now. This is the 1st problem I have had.
Sometimes it will hang on the loading screen with the apple logo and the spinning cursor.
Sometime's it would load into the OS but once I start doing anything on it like using firefox, msn etc it will just hang, freeze then it will crash and I get the beach ball thing spinning forever.
I took it to the apple store in UK, Westfield.
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I ran hardware test and it came back with 0 errors I am now running an extended test just to double check.
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Sure looks like it but since you've had your iMac for less than a year it might be covered by the one year limited warranty. Do you have AppleCare?
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Carolyn
Message was edited by: Carolyn Samit

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Unable to use free version regardless of browser on any machine. I login with adobe id but then the loading screen just hangs. can't get any further - Tried all suggestions like clearing browser caches but no change.
Got a couple of projects i wanted to try this on and if the software works I will probably take a subscription but considering this isn't working at all will look elsewhere.
Also - adobe live chat support is useless.

Hi,
please share the Adobe ID that you are using with DL-AdobeStory-support<at>adobe<dot>com and we will investigate the issue.
Thanks
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Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"
This happened before when I had CS6. I'm now using CC and haven't had problems until now. I again get the hang up while loading. Previously I trashed the loading ExporterQuicktimeHost.bundle file and this solved the problem.
I tried to contact support. I thought my subscription to CC included support, apparently not.
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Thanks for the response Kevin.
I tried repairing permissions.
I recently installed OSX 10.8.4 but I've been succesfully using PP since then. PP is up to date v7.0.1
I have read the other forum posts on this.
Again, this problem cropped up using PP CS6, but I was able fix it using this procedure:
1. Go to Applications
2. Go to Adobe Premiere CS6
3. Right click on the application and click on “Show Package Contents”
4. Go to Contents –> Plug-ins –> Common
5. Move the following files to the desktop: ExporterQuicktimeHost.bundle and ImporterQuicktimeHost.bundle
6. Restart Adobe Premiere CS6 and it will successfully open up
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I desperately need to get back to work.
Even though I feel Adobe support should be included in a CC subscription, I'm considering purchasing Adobe Bronze support with a max wait time of 4 hours and only alloted phone calls for $175
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Hi,
I have just assembled a computer. It seems to work well on the first try. However, whenever it's reboot / shutdown&bootup, it often hangs at the motherboard loading screen, which displays:
Press tab to switch to post or del to run BIOS setup
Whether I press tab or del, it will load up some hardware data / counting and then hangs there.
I have tried to pull out the memory and reinstall it. Also did the same to the video card. It still hangs often (probably 30% chance of working)
I have suspected that it is about Voltage for memory but since i'm not quite sure I didn't do much.
I have also updated the BIOS.
What else will you suggest me to do?
Thank you for your help in advance.
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The problem existed before I did the BIOS update through live update though.
Well no then it wouldn't be the problem now.
Yea it could be the ps but tend to be awful quick to condemn em around here and on other boards I visit I notice. With the PCI-e video card removed the power supply should work fine, 500w should be plenty and your video card doesn't appear to use external power anyway, gets it all from the PCI slot.
Does your power supply have a 8pin CPU connector or a 4pin connector connected to the JPW3 CPU header? You do have that power cable connected right? If a 4 pin, is it connected at the right side of the 8 pin header? Even if only a 4pin it should still run, I ran mine on one for several days until I was able to pick up a new PS with the 8pin connector.
You stated you put it together, it ran right at first, common then to start adding to one once up and running. Think back, is there anything you can think of you did just before the problem started? Installed a piece of hardware? a program? Updated drivers? all or one of the above?
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Sure take a minute and test that PS in another computer, or if you can try another PS in this computer. If you don't have another computer or PS how about a buddy, test it in his or put his PS in your computer and see if it helps. I'd hate to see you spend money on another one just to continue to have the same problem. Having more then one computer is handy, when in doubt swap a part or two a minute. I know not everyone has that option.

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Did the Disk Utility find any problems?
You can run fsck anytime by doing this.
1. Reboot/Startup holding your Command-S key down.
2. At the command line type the following and hit 'Return.'
/sbin/fsck -fy
3. If it finds a problem and repairs it, immediately run fsck again until the drive checks OK.
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I have iphone 4 and i went to restore but its hanging and its screen is black and loading circle

i have iphone 4 and i went to restore but its hanging and its screen is black and loading circle please help me

See Here > http://support.apple.com/kb/HT1808
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When I am trying to install Oracle Enterprise server 9.2.0.1.0 on a Windows 2000 server SP4 freshly installed
The OUI hang when loading product @ 91% on the "File Location" screen !
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My MacBook is stuck on the loading screen. Please help! Not sure what to do

Hi, so my MacBook has stopped working for some reason
I've just tried switching it on but it has stopped on the loading screen.
I am scared and not sure what to do.
Please help!!!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
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If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

CS5 Premiere, After Effects, and Encore hang on splash screen - Solution

I just installed Production Premium CS5 on a Windows 7 64 bit system. The install went without a hitch, but when I attempted to start Premiere, After Effects or Encore, they would all hang at some place with the splash screen showing. I spent 2 hours on the phone with Adobe and they never solved the problem. They had me uninstall iTunes and Quicktime, upgrade my nVidea driver and upgrade to a newer version of Quicktime. None of this made a difference and at that point I realized they were not going to fix my problem. The first woman was an idiot and the guy I spoke to next was a lot better, but no solution. Premiere was hanging when loading the Quicktime plug-ins.
Then I had an Aha! moment. I shut off User Account Control, rebooted and then everything worked. I could also get the programs to work with UAC on if I changed the shortcut to "Run as Administrator" but then there would be a UAC prompt. By the way, I was running as a user with full administrator privileges.
I am astounded that Adobe has never encountered this problem before and did not have an immediate solution. Once again, Adobe Tech Support has continued to provide pathetic tech support.
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The plug-ins that were involved in the hang on the splash screen were:
ExporterQuickTimeHost.prm
ImporterQuickTime.prm
The splash screen would hang for 5 minutes on each of these and then if PPro started it would only be a plain white window with the Menu Bar and then there would be no further response.

Multiple GPUs cause machine to hang at "Loading extension GLX"

I installed arch just fine with 1 video card with the catalyst drivers from Vi0L0's repo. I then move the machine and attach a few more GPUs to it.
Now when I use 'startx' the machine hangs at "Loading extension GLX". I checked the Xorg log files which are all empty. I tried 'startx -- -extension GLX' which just brings a black screen.
Every reboot when I startx I will get the error that no adapters are found, so I will 'aticonfig --initial --adapter=all' but then it again hangs at GLX yet again. I have tried rebuilding the catalyst modules and using an older Catalyst driver...I am out of ideas...hoping someone here has some. Thanks.
Last edited by PumpkinJack (2014-03-12 04:54:51)

clfarron4 wrote:Ok, try adding one GPU, get that working before adding more.
That's one thing I also tried. x starts just fine with 1 GPU but when even 1 more is added, it hangs.
Last edited by PumpkinJack (2014-03-12 21:44:12)

Loading screen Issue

I have a course with three .flv files which I have set to
progressive video download - the whole course folder contains
around 50 MB including all the video files.
When you launch the course from the web server, the loading
screen only appears for about 1 second, then slide 1 hangs,
half-faded out for around 30 seconds until it loads and continues
on fine from there. (That 30 second wait is too long for users who
would probably think it was broken and log off before it gets
there!!)
Why doesn't it remain on the loading screen? Is it something
to do with the fact that the loading screen is linked to the main
.swf and does not take into account the other files? Can anyone
suggest some js that I can include to make the preloader check the
progresss of the .flv files?
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Many thanks :)
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Please, make the test showing if your Internet Explorer can execute JavaScript.
Open in your Internet Explorer this page and watch the response:
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Loading Screen stuck... won't change to my desktop.

Hey guys, i'm really looking for some help. So i turned my computer on, and the loading screen (gray background, apple in the middle, rotating loading circle), the circle just keeps rotating and my computer won't "turn on". I tried waiting and trying later in the day, same problem. Is there anyone out there who can help?

Turn it off. Hold down the option key and try and boot off the DVD. If that is a non starter then try a safe boot by holding down the shift key after the chime. If that gets you nowhere then see if the machine will boot to target mode (hold down t key) and hook it to another mac via firewire. You can also see if any errors are showing up as the machine trying to boot by holding down command v at boot. You could also try doing a file system check via single user mode. Your machine seems to be hanging right after BootX and the kernel is trying to load.

Macbook Pro won't load past white loading screen when turned on after kernel panics

Hello,
I have a Macbook Pro and recently its been having repeated kernel panics. In the past few days its been turning off every few minutes or so. yesterday it had one and now when I try to turn it on it doesn't load. I get the white loading screen with the apple logo and a loading bar underneath. But after the bar fills about 5% of the way (if that) the bar just disappears and the spinning loading icon just keeps going without anything happening (however long I leave it).
Please can someone give me some suggestions to fix this. Just a few things to note:
a) I'm not great with computers so any fixes please explain in the most simple terms
b) I have VERY important work files on there that are NOT backed up (big mistake I know), so please only suggest fixes that will not remove these Microsoft Word files. Guaranteeing the safety of my work is paramount with any suggestions.
c) I may not have any of the disks which came with the Macbook Pro originally (though I may somewhere)
d) I've read some other forum posts and it seems that I need to know the details of my operating system. I don't know these and have no way of accessing them on the computer (for obvious reasons). Its a late 2011 Macbook Pro if that is of any help.
A massive thank you to anyone who can suggest a fix to these, I shall be eternally grateful.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Hanging on Loading Screen

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