Hangs with 1.3.1 and now 1.4.1 - Win XP

Question

I was running LR 1.3.1 and now within the last week I moved on to 1.4.1
to see if this problem was any different. Unfortunately - they are
behaving the same. My system is a custom PC running Win XP2 - 2GB on an
Intel Quad Core 2.4ghz processor.
The basic problem is that from time to time - LR will freeze up - and
when it does I always see two things - the first and most noticeable is
that the standard Windows frame gets painted over the top of the normal
dark grey LR window frame, and when I look in my task list - I see two
LR program entries.
Some times when this happens - it will eventually snap out of it - and
allow me to continue - but other times I run out of patience waiting
(have waited up to 5 minutes or longer) to get control back and have to
kill LR via the Task Manager.
I have tried deleting the prefs file to make sure that it was not
corrupted. I have also removed the V2 Beta copy from this machine just
to make sure that wasn't causing any issues. Neither of those things
seemed to help alleviate this problem.
I am in the process of optimizing my db (I have over 40,000 images in it
so far - and have done a fair amount of deleting over the course of time
to remove unwanted images) - so perhaps that will help.
It is hard to tell whether the hang is causing the UI effect that I am
seeing - i.e. w/o the hang - that windows standard frame appears and
disappears so fast normally that you can't notice it - or if the hang is
related to the UI itself.
Anyone seen something similar?

Answer 1

[email protected] wrote:
> [email protected] wrote:
>> I was running LR 1.3.1 and now within the last week I moved on to 1.4.1
>> to see if this problem was any different. Unfortunately - they are
>> behaving the same. My system is a custom PC running Win XP2 - 2GB on an
>> Intel Quad Core 2.4ghz processor.
>>
>> The basic problem is that from time to time - LR will freeze up - and
>> when it does I always see two things - the first and most noticeable is
>> that the standard Windows frame gets painted over the top of the normal
>> dark grey LR window frame, and when I look in my task list - I see two
>> LR program entries.
>>
>> Some times when this happens - it will eventually snap out of it - and
>> allow me to continue - but other times I run out of patience waiting
>> (have waited up to 5 minutes or longer) to get control back and have to
>> kill LR via the Task Manager.
>>
>> I have tried deleting the prefs file to make sure that it was not
>> corrupted. I have also removed the V2 Beta copy from this machine just
>> to make sure that wasn't causing any issues. Neither of those things
>> seemed to help alleviate this problem.
>>
>> I am in the process of optimizing my db (I have over 40,000 images in it
>> so far - and have done a fair amount of deleting over the course of time
>> to remove unwanted images) - so perhaps that will help.
>>
>> It is hard to tell whether the hang is causing the UI effect that I am
>> seeing - i.e. w/o the hang - that windows standard frame appears and
>> disappears so fast normally that you can't notice it - or if the hang is
>> related to the UI itself.
>>
>> Anyone seen something similar?
>
> Update after optimizing the db - the response time is much better - I
> still do see that pause with the same UI effect from time to time - but
> I had always seen it before. It just wasn't anywhere near the prolonged
> delay that I was seeing recently.
>
> I would guess that anyone that has a significant number of deletes from
> the library for any given shoot after import to LR will need to do this
> periodically. My db dropped in size about 20-25% after optimization.
>
> Has made other operations generally snappier as well - as you would
> expect from a db intensive application such as LR is.
>
> -- Scott Jacobs
I continued to see UI related hangs as I described above - even after
optimizing the database. It was not as bad by any means - but not
acceptable by any standard - sometimes I would have to wait 30 seconds
or so for the UI to free up and the normal LR window border to replace
the ugly blue Windows default border.
Even though I had selected the My Documents (and all subfolders) in my
settings for Norton AV to be excluded from Auto-Protect, I decided to
try out turning off autoprotect altogether to see if that might be the
culprit.
Sure enough - turning that off completely got rid of the random
sluggishness that I was seeing. I am guessing that perhaps a recent
update of the NAV software caused the feature to work differently and
perhaps ignore the settings to bypass certain directories - because I
didn't see this behavior until recently.
Folks with NAV installed (my version is 2007 - part of Norton Security
- should probably take a look at this to see if this makes the same
performance difference for them.