Happy Birthday from Apple! Heres your gift.... A dead macbook hard drive!
Well i woke up this morning, the morning of my 31st birthday. As usual on a saturday i booted up my macbook and checked out the latest news etc etc etc. The laptop was running normally. An hour or so later after the macbook had been sat in one place for a little while i moved it to another desk. As i started to type i realised that Firefox wasnt repsonding so i tried to force-quit. After about 5 minutes of the machine being unresponsive and me thinking, oh crap the hard drive is probably dead i powered it off. When i turned it back on after a while i got the lovely folder/question mark icon. At which point i thought to myself... i hate it when i right!
Thanks for the present Apple, you're the best!
Can you guys let me know what capacity macbook compatible drives are up to now. I seem to remember seeing an article saying that 250gb 2.5 sata drives are here but i also remember hearing there are slightly different size 2.5 drives. Any tips would be helpful. Im going to do my own research here but as its saturday i doubt its worth ordering one today and my local apple store will no doubt charge a fortune going by what i was quoted to get my dodgy system fan sorted!
Cheers!
Never mind. I found a 250gb hd on overclockers.co.uk. Before i ordered it i called my local apple dealer for a price. As expected they were too expensive but they did tell me that they had already sold 2 macbook hard drives today. Must be something in the air in exeter!
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Basically my iMac just crashed and I searched on Google for replacing my hard drive and came across the iMac 1TB Seagate Hard Drive Replacement Program at http://www.apple.com/support/imac-harddrive/
Which is that Apple is asking all 2009 - 2011 iMac users to return their iMac for a free hard drive replacement because it currently has a fault in it. After entering in my serial number, I see that my iMac is elegible for a replacement.
I did register my iMac with Apple, but I didn't receive any email about this program and I lost all my recent data because of the faulty hard drive. I never had an issue before with the drive so this just happened out of the blue.
Is it possible to get a free data recovery from Apple for this? I find that it was a lack of communication that I lost most of my data.I completely understand that it's my responsibility to back up my data but I have it set to every 2nd month, not on a weekly or daily basis to back up the data.
Apple might not be in data recovery business but could they not acquire a third party to do this?
This is what happened:
It was on sleep overnight and when I tried waking it, it was lagging badly. So I shut it down and restarted it. I phoned into techincal support to find out whats wrong, but they were giving me advice to reset the params etc. But i think it made it worse because it didnt want to get passed the white start up screen.
So I phoned back to ask if it's a usual issue with my version of iMac and the man replied that it isn't common and that I should run the disk utility to check the hard drives health.
I installed Mountain Lion on a USB and started the disk utility. Then it highlighted in red that it's a hardware fault and cannot be repaired by the disk utility. Therefore the hard drive has a serious fault with it.
That's when I Google'd for a replacement drive and came across the program. The techincal guy didn't even tell me about it or anything.
If I knew about this sooner, I would have taken it in for a replacement. -
It doesn't recognize me
I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??
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My Grandson is trying to redeem an Apple Store email Gift Card, but their hard drive broke before it could be redeemed. The email sent by the Apple Store was lost when the hard drive failed. What needs to be done to redeem his gift card? Thank you. Zack
If the Gift Card is not yet been redeemed, you can still redeem it using an iOS device or another computer. Just follow the instructions on this article:
How to Redeem a Code:
http://support.apple.com/kb/HT1574
Hope it helps! -
ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeksIf you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above. -
I just turned off Find my iPhone after hearing about the hacking in Australia. I got an email from Apple saying: your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone. Does this mean that anyone can have access to my iPhone? I still have to put my passcode in.
What that means is the activation lock does not operate if you did what you said you did. Bottom line, turn it back on. That will then require anyone trying to use the device to have yoru Apple ID and password.
Barry -
My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Please help…Thanks!!
Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
my mac failed a month ago and apple needed to put in a new hard drive, which deleted everything. i need to put music from my iphone to my itunes library, please help?
Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I can't access any of my files, photos, anything form my external hard drive... It worked before now when I plug it in the light comes on, but it doesn't even show up as an external drive, so I can't access anything, I'm worried I have lost everything...
Huge mistake was only having ONE copy of your data OFF computer,
most people do it, and its just horrible and the typical reason for serious data loss.
Likely you have a very common failure (extremely common actually) called SATA bridge card failure, which would be "good" news,
read about same here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
Never again let yourself have LESS than 2 copies of your important data off-computer, ever
1. verify the external HD doesnt show up on another Mac
if same, you have about a 8 in 10 chance its SATA card failure.......... easy to fix.
The great news at the end of the tunnel of an apparently failed or failing external hard drive.
When checked on another computer, and with no need for spending money on data extraction expertise or software, the very likely case is that your external USB or thunderbolt HD is in fact fine, and merely the card interface, or SATA bridge card has failed or is failing. Keeping a HD dock around handy, or cheaper still a $20 hard drive enclosure or a SATA to USB connector can be a real life saver in getting your drive back to use, when the drive itself is fine, and merely its interface card has gone bad.
The SATA bridge card inside a USB external HD has a very high failure rate in general
Typical SATA bridge cards as seen inside a 3.5" external HD with power input (#1), and 2.5" SATA cards (#3, #4, #5)
What are the realistic odds your HD is perfectly fine?
There are no hard facts whatsoever, especially since so many people discard their assumed “dead/faulty” hard drives, but a good educated conclusion from years of examining and seeing this issue is that for hard drives made since 2010, and not dropped or generally abused, is that a minimum of 50% conservatively are perfectly fine! I personally estimate however that it likely approaches 60%+.
Considering how many external hard drives ‘fail’ (rather the SATA bridge more than half the time) each day, that is a very high number of perfectly fine HD that are tossed!
This is especially common with 3.5” desktop HD that are connected 24/7 with power and see a lot of data transfer. People wrongly conclude that “X” mfg. just made a defective drive, when in fact their 3.5” drives inside the plastic enclosure is 100% fine. I have personally seen well over 200 of these dead SATA cards and additionally seen 3 fail within a one hour span of doing a large data copies.
One of the very reason pros use bare HD as inserted into HD docks is not just the saving of space and the need for endless USB cables, but the elimination of the need for this high failure-rate part.
While the shapes and sizes vary somewhat on SATA bridge cards, they all serve the same purpose and have likewise failure rates
What exactly is the SATA bridge card in your external HD?
In the middle to late of 2009, most all external hard drives both in 2.5” and 3.5” reached the shelves in SATA III. These small SATA cards or "bridges" are used to translate between the hard drives’ interfaces and the enclosures' external ports (USB, Thunderbolt, Firewire). Additionally these small bridges not only transfer power but also of course the data. Unfortunately these SATA bridge cards have a very high failure rate as they are burdened with shuffle power and data.
Literally these little unreliable and fragile cards are the power conduits and the nervous system for all external HD data transfer.
SATA card as found inside a typical USB external hard drive
The assumption that the hard drive is bad when its not!
Countless 1000s of good external hard drives are thrown away each year because the owner thought the HD was bad when it fact it was the SATA bridge card which had failed. This card is removed in a matter of mere second once an external USB HD is cracked open from its plastic casing to reveal the bare HD and the attached SATA card which attaches between the HD and the USB cable.
To complicate this problem, even many computer professionals do not know that there is a very easy solution to the “failing or dead HD” issue since the hard drive itself is very likely just fine. Its astonishing that so many highly educated computer repair persons are unaware of this high-failure part, but this is mostly due to the fact that they do not juggle 100s of hard drives and know that of the iceberg that is a “external hard drive failure”, the mostly unseen majority are not a HD failure at all, but a bridge card failure.
To add to this great misunderstanding is the fact that people assume that "likewise symptoms seen on an external HD are the same as seen on an internal HD, therefore also the external HD must be bad". This is a compositional fallacy of logic. Since internal HD do not have a SATA bridge interface, to conclude similar symptoms "indicate the same failure" is misplaced and incorrect.
This is all not to say that HD do not fail, they do indeed, and I have seen many 100s of dead and failing hard drives. Hard drives even under ideal conditions have a life expectancy of around 4-8 years due to ferromagnetic depolarization from entropy. But of the mountain of symptoms that are seen as “hard drive failures” in comments, posts, and hearsay, half or more of these are not a HD failure at all.
Once your rescued hard drive is removed from the bad SATA card
You have several options, but the purchase of a $20 HD enclosure is one option, another is having a HD dock, however this eliminates the former portability in a 2.5" small HD.
Remember that 3.5” HD require power, which means you need either a HD dock, or a powered SATA card kit as seen at top left in the picture below. 2.5” HD get power from the USB port itself.
Just remember that the serious downside to the low cost external HD enclosures is THEY TOO contain these SATA cards, and what is worse the cheap ones will fail, often, much quicker than the original factory one did! In which case it is recommended you buy a quality HD USB enclosure
Rescue tools to use with your extracted HD for data recovery -
Mb pro running like garbage with 10.8.2 tried a reinstall of osx from recovery utility now the utility says my hard drive is ok but wont boot into it keeps booting me back into recovery tried restart option to select disk tried using the select startup disk from recovery, gives a message asking if i really want to boot to it and in that message is the only rime it shows a question mark on the drive dont know what to do cant find similar issue
Your rushing and not making much sense.
Your machine was running like garbage, so you tried to reinstall 10.8---did you do this or not?
Disk Utility says your drive is ok, that's good.
But when you boot it keeps booting Recovery HD, so perhaps the firmware has made a mistake, it can forget.
You held the option key down to boot into Startup Manager, why didn't you select OS X for the boot volume?
When you get into OS X you change the Startup Disk in System Preferences, that should take care of the Flashing Question mark issue.
attemtping to ireinstall osx from recovery partition bar is full on install screen, but im now at -6hours remaining
So now your reinstalling OS X like you set out to do before, it does take some time as it has to download from Apple's servers.
If your Internet connection is slow and/or Wifi is slow then it will take awhile.
So you should have the Flashing Question Mark and Reinstall Only OS X covered.
You should be able to boot the machine, but your performance issues may be something else and still remain.
Why is my computer slow?
Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50 -
I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes
Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
Can you use the apple time capsule as just a wireless hard drive without using it as a router
Can i use the apple time capsule as just a wireless hard drive without using a router
You can, but this type of configuration is not recommended or supported by Apple.
Two cautions if you want to try this:
1) The Time Capsule has to be configured to "Join" your existing wireless network in this type of setup...and to do that, you must know the exact type of wireless security that your network is using.
2) Backups are going to take twice as long. The wireless signal must travel from your computer to the wireless router and then from the wireless router back to the Time Capsule. Two "hops"......even if the computer is located close to the Time Capsule.
If you want to try this, we can tell you how....but with no guarantees on your results....since this is not officially supported. -
Moving Events and Projects from one location to another on the same hard drive.
Hello.
I've searched in the FCP X User Manual, on this forum and in Google, but have found no explanation of how to do this, so I'm posting this here in hopes that someone in our community will be able to help.
I've previously stored my FCP X Events and Projects folders on an external 3TB hard drive, because there is more room on it than on the internal 1TB hard drive, but, since then, I've worked with other media apps, for video, photography and audio, the files for which are also stored on the external hard drive, and this has created a bit of clutter with no folder structure to keep it tidy.
I like an organised file structure on my system, to keep it uncluttered, easy to navigate and efficient to use, so I put all the files for my photography, video and audio apps into their own folders, which are, in turn, stored in their appropriate folders for Audio, Photography and Video, and those three folders are stored in a folder called Media, and then I directed each app to its own files.
The only app with which this has been a problem is FCP X. While there is a way of relocating projects and events from within FCP X, it allows the user to move them from one hard drive to another, and not, as I want, from one place to another on the same hard drive.
I'm not sure if it matters, but perhaps it's relevant to mention before the next paragraph that the files that had previously been imported as events are, to save hard-drive space, stored in the events folder as shortcuts to the original files, which are stored elsewhere on the drive, rather than as duplicates of those files.
In Finder, I copied the Events and Projects folders to their intended new locations and tried in the app to link the events and projects to their new Finder location. It seemed to have worked, until I moved the original folders to the Trash. On re-opening FCP X, it was clear that the linking hadn't worked. I returned the original folders from the Trash to their original location, but that didn't entirely reverse the problem. I noticed also that, in the original and duplicated Events folders, the shortcuts had lost their links to the original files stored elswehere on the drive.
Fortunately I had run a backup before starting, so I restored the original folders and the app from the backup, and all was back to normal.
I'd be grateful if anyone could advise me on whether or not it's possible to move FCP X events and projects from one place to another on the same hard drive with the app's compliance.
Thank you.Ludio wrote:
I'd be grateful if anyone could advise me on whether or not it's possible to move FCP X events and projects from one place to another on the same hard drive with the app's compliance.
I
Message was edited by: Russ H Apparently mis-read the questions. -
Is there any way to get my photos FROM my iPod Touch back onto a new hard drive?
My Mac crashed last Friday. First timeIs there any way to get my photos FROM my iPod Touch back into my new hard drive. The iTunes sync only goes one way from the computer to the iPod.
It syncs the photos taken with the iPod (really an old iPhone 3G without phone service) but not the folders which I synced from the old hard drive to the iPod over the past year.thank you for the tip.
Yes, my computer was backed up. for reasons way too complicated to go into here, these particular folders were not part of the backup.
Thanks again for the help.
jglaiche -
If I was to get a new computer and transfer all my music from my itunes on my old computer to hard drive then to my new computer and itunes, could I make a new itunes account on my new computer and still be able to use my old songs?
I am getting a new computer and I know I can transfer my music on my old computer to my new one with a hard drive but me and brother currently share an account and I would like my own, once I get a new computer can I make a new account on my new itunes and still be able to keep my old music and be able to sync it and play it etc?? Anyone with information on this would be muchly appreciated!!! Thank you in advance! Oh and I currently have a windows but will be getting a mac book pro most likelyThe music sync is one one way - computer to ipod. The exception is itunes purchases. File>Transfer Purchases
Have you failed to maintain a backup copy of your computer?
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