Hard disc failed
My son's laptop, Pavilion G6-1296SA, has refused to boot up and having run the diagnostics, I've discovered that the problem is with the hard disc. I got the following from the startup test:
startup test failed
hard disc 1
failure id 9u6jmg-5t76n5-mfpv4k-60qv03
product id a2u13ea#abu
The startup repair just runs all day and, if there is a physical problem with the disc, I don't suppose it will resolve anything. The disc makes no unusual noises.
Does anyone know what this failure ID means?
Thanks
Marion
Only HP can tell you what that specific code means.
The failure of the hard disk test means that you need to replace the hard disk with a new one. Time to get your recovery disk set or usb recovery media ready for use.
If your notebook is still in warranty, contact HP to arrange to have a warranty replacement hard disk sent to you .The hard disk is an end user replaceable warranty item
Did you run the hard disk long test?
Regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer
Similar Messages
-
Getting a hard disc failed-301
My error reading a 310 failed hard drive, what is the fix?
Hi,
The error would indicate that your Hard Drive is failing and will need to be replaced. If you can still boot into Windows, I would strongly suggest backing-up all your personal files etc as soon as possible.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
Hope this helps.
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****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP. -
I open time machine preferences and only see the backup for the laptop. Have no idea what to do at this point. The time machine was backing up my iMac just fine until it stopped working.
obesity wrote:
It was really empty. Clicked on, nothing.
But no prohibited signs, like these:
Get info on folder, zero kb. Just one user account on each mac.
I did navigate back several days prior to my Mac dying. Still nothing.
Sounds like it may have been excluded, or perhaps damaged.
Just for future reference, it's always a good idea to keep "secondary" backups. See #27 in Time Machine - Frequently Asked Questions for some suggestions. -
Time machine restore from dead hard disc
I have a client with a 2007 iMac. The hard disc failed. I have a time machine backup, and need to restore to a new hard disc. Do we need to re-install 10.8, and then restore from timemachine, or can we boot the machine and do a restore? What is the quickest, but best method?
http://support.apple.com/kb/HT1427
Read If you are restoring a backup made by a Mac to the same Mac -
Hp g5000 system recovery disc fails 1002
Hi
My frends daughter took the hp laptop to america and subsequently the hard disc failed so with no recovery disc she went to a repair center and had a new hard disc fitted.
i ordered the system recovery disc from best2serve but the laptop would not boot from it?
I tried the disc in my HP Desktop and it worked fine so DVD player is suspect also.
I then tried my Dell Vista recovery disc from my C521 desktop and that worked fine.
If i then mounted the recovery disc it looked fine and i could read all the contents Strange Just cant boot from it.
Anyway downloaded the HP Bios update in case that would fix it (no good still would not boot)
so went back to my Desktop and built a USB Bootable flash drive with contents of Recovery disc
It booted fine and started recovery Manager selected rebuild Hard disc (cant remember exact words)
and shortly after failed error 1002 contact HP
have searched error 1002 and WoW wish i had just not wasted time buying the recovery disc as endless calls all say They do not work!!!!!!!!!!!!!!!!!!
ps It also destroyed the working Dell Vista that was on
can anyone suggest where to start
1) to Install Genuine HP recovery image from recovery disc (with suspect dvd)
2) get money back if possible
3) ps AS USUAL OUT OF WARRANTY
This question was solved.
View Solution.More on this saga,
the 120 gig drive replaced by 250 gig after first disk failed.
Purchased another dvd drive as could nor read HP recovery dvd (neither would work)
the second drive has exactly the same problem it would not read the dvd-r or dvd+r copies that I had created.
Wasted my money on problem that did not exist
( I should have known that XP and Dell Vista disks worked o/k so problem is with the Bios Firmware for this drive)
This time I used a USB Flash copy of Windows 7 Update DVD and removed all partitions leaving a completely unformatted disk.
Then rebuilt the USB flash drive this time with HP Recovery disk and started the recovery process. (the 1002 must mean I want a empty disk)
As I speak it has been going for over 2 hours with FBI gui manager doing bits of updating and rebooting.
one post says it will take 3 hours and 25 reboots ( i have lost count)
By Chance HP rang to say how was it going with replacement DVD that was sent (I bet he wished he had not rung he spent over 1 hour waiting with not much help as to what was expected to happen)
Told him about not being able to read DVD (solution 5 year old PC may not be able to read it!!!!!!!!!)
any way Flash usb copy of DVD does work if that help anyone.
One of the reboots showed PC Angel? something about recovery but as FBI GUI minimised I did nothing (dissapeared after next reboot)
Then went into recovery Manager and said creating recovery please wait (another 1/2 hour)
small problem ends with recovery manager said i wanted to recover and seems to have restarted the whole process again!!!!!
urgh
Will update if the recovery fails or works so it may benefit all -
Hi All,
Just taken delivery of a new 2x2.66GHZ machine with 2 500GB hard drives. These are extremely noisy ...with an emphasis on extremely, one more so than the other. The sound is similar to a Powerbook just before the hard disc failed. I haven't experienced this before on previous machines (G5, G4 etc). The noise is so loud that it is distracting!
My questions are .... is this normal? Is there any fix? Is it a bad sign?
Many thanks,
Mark
MacPro; MacBook Mac OS X (10.4.8)
MacPro; MacBook Mac OS X (10.4.8)Hi Ned,
Escalating involved ringing Apple back and during a 2 hour phone call technical support decided that yes there was a problem with both hard drives. This had been established during the first five minutes when the techician asked me to restart the machine and asked what the terrible noise was!
Unfortunately because the machine arrived while I was on study leave and is just outside the two week "grace" period, I have to buy two new hard drives and send the old ones back within ten days to get a refund.
Needless to say, after having purchased a computer that cost over £2,000 ($3,000) and doesn't work properly "out of the box" I am very, very dissappointed. I spent the extra on the MacPro because I was looking for quality and reliability. Looks like both are going to be in short supply.
Thanks for your help Ned,
Cheers,
Mark
Ecellent! The fact they
"sighted" the problem while on the phone is really
good news so hopefully they'll just send you out a
new one. -
My hard disc has failed how can I download data from my ipod to a new hard disc?
my hard disc has failed how do i transfer the data on my Ipod/Ipad to a new hard disc?
In addition to the comments above, when you create a new library with the media that you recover this will be treated as "new" for the device and iTunes may want to wipe it and start over, losing any personal data and settings. The following approach ought to help.
You should be able to:
Backup the device to your iTunes installation
Transfer your purchases into a library authorized to your account
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer (same as above)
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
Hard drive failed on original Macbook. No OSX discs came with it. Now what?
I had my hard drive fail on my original Macbook and I didn't get any OSX discs when it came from Apple all those years ago. So do I try and find Tiger, the original OS, or look to upgrade to Leopard? I can't find any answers on what really to do here and I need to get it up and running because it's the first week of school and I don't have a computer (thank goodness for my iphone).
I've looked on Amazon for OSX and found some Leopard. I have 2.0Ghz with 2GB RAM in my Macbook now and will be getting a new hard drive Friday. The Leopards on there run for about $275 new. I was hoping it wouldn't be that much, but I might now have any other options.bentaulbee wrote:
I can do a clean install on a new hard drive with the Snow Leopard Upgrade version?
I did a bit of research and found out that you can not without a previous install of Leopard. I did, however, find that the Mac Box Set has a full install DVD AND contains iLife and iWork. It can be found [here|http://store.apple.com/us/product/MC209Z/A]. -
Hello,
i have an HP Pavilion dv6 in which when it boots it stays on the HP logo for maybe 10 minutes and then it gives an error about the HD. When I run diagnostics test I get the following:
Short DST: FAILED
Failure ID: 0SJCGM-54D781-XD003G-60XJ03
Hard Disc 1
Hard Disc Test: FAILEDWell you've to replace the battery if that fails.
Do a hard reset first: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01684768
Test by HP battery test.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
You may also run this standalone battery test :
http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
What are the result?
Calibrate the battery after the test.
Is it showing charging indicator when plugged in - anything in system tray - right lower down near the clock in desktop.
Uninstall & install Microsoft ACPI battery from Device manager - Control Panel :
a. Remove the battery of the laptop & power in with AC adapter plugged in
b. Press Windows Key + X. Select Device manager.
c. Expand the Batteries category.
d. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
Shut down system after uninstallation finishes.
Insert battery , remove AC supply - try to power on.
Immediately press F10 to enter BIOS setup utility,
In the BIOS Setup utility, select the Exit tab.
Select Load Setup Defaults.
Select Save Changes and Exit (pressing F5 and the Enter key will also load the Setup Defaults).
Press Esc and then Enter to exit Setup.
Wait for Windows to load completely
Else, power on with both AC plugged & battery inserted & proceed.
Check.
Regards
Visruth
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++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP** -
To start at the beginning; Just under 3 years ago, my ex wife bought my daughter (then 12) an HP G56-105SA.
A year ago my daughter moved back in with me, and brought it with her.
Just the lap-top and power supply. No Recovery discs; no manuals; just the bits she used.
Last week... she had teen-age hissy-fit, because it didn't work... this became MY problem.
Of course, being ancient and obtuse and a PAIR-RENT...I am probably missing the obviouse, like that it's almost Christmas, and what she really wants is a new i-pad.... but she ent getting one... not off me least ways, so I'm stuck trying to fix this thing, so she can do her home-work, and be doubly ungreatful!
So to the facts.
1/ I started by switching it on.... which resulted in black screen and 'No Bootable Device' message.
2/ Turned PC over, undid HDD cover; removed HDD, and cable; re-seated & replaced; turned on again. No Change.
3/ Removed HDD - Plugged into spare SATA slot on my desk-top.
Curiousely, it threw up four drived;
E: which appeared to be a ghost, with nothing on and capacity of the discs full 250Gb.
F: Which was her C: Operating System partition; aprox 170Mb with all windows directories present and accessible.
M: HP Restore
N: HP Tools
As suspected... her C-Drive (My F) was chocka-block with barely 3% free space.
3.1/ I took my life in my own hands... and deleted six seasons of 'Glee'..... and transfered the less than a dongle sized directory called 'Home Work' to my desk-top. I emptied her recycle bins.
3.2/ I ran disc tools on my (Win XP) desk top; and applied Disc Clean Up. Took a while, and I dont think freed much.
3.3/ I ran disc tools....... and applied Scan Disc, full scan and fix... and 24 hours later it told me it had fixed things!
3.4/ I ran De-Frag... and another 24 hours later.. it looked reletively healthy; with about 40% free space.
4/ Returned Hard disk to Lap-Top.... pressed start.... same black screen! Pressed f2, used diagnostics; got 'Hard disc Not Exist'
5/ Asked Daughter if she had the HP Factory Restore discs..... she looked at me as only a teenager looking at ancient, obtuse, and utterly STOOOPID pair-rent can.... you know, like she had discovered something unsavory on the sole of her shoe, she had never seen before...... with added contempt.
Phone calls and text messages in her bedroom followed; the unhelpful conclusion of which was... "Mum says, you just run Recovery from the Hard Drive" ... aparently she had argued that actually when teh computer was first switched on, it would have asked to 'make' recovery DVD's.... but aparently her big-brother had sorted that all out, and said you didn't need them, as it was... on the hard drive.... Can ANYONE tell me why I married the woman? I'm SURE there must have been a reason... but for the life of my I cant think what it could have been!
6/ I returned HDD to my desk-top. I found the pdf user manual, and found the 'make restore disc' instructions & tried running the make program on my desk-top.... it refused telling me what I already knew... my desk-top isn't an HP G56!
7/ HASSLED as home-work was now due, and she couldn't print it off my Desk-Top, as I dont have the latest version of MS Office she uses at school..... I went back to basics; pulled Windows 7 install disc from the draw, went to HP support and down-loaded ALL the driver files for an HP G56-105SA...
8/ WIPED THE LAP-TOP HARD DRIVE - in XP on desk-top, removed all partitions, then re-formatted the disc, ready for 'fresh' install of Windows 7 and 7 alone, without all the HP factory pre-installs.... get it running, and then worry about installing whatever software she wants/needs after seperately; and with bit of luck, without partisions or extraniouse would-you-like-fries-with-that programs cluttering it up; might give a bit more space so takes a bit longer till its clogged with 'glee' again.
9/ Inserted HDD in Lap-Top. Switched on... opened DVD draw; switched off. Inserted Windows 7 disc; switched on.
ALL looked very promicing, and Got windows back-ground, USB mouse, and win 7 install prompts... up to "Select partition to install operating system'.
HDD showed in the drop-down box as 'Disc 0' with full 250Gb available and healthy
BUT message below "Windows 7 cannot install on this divice - Not bootable" clicking for details... said check bios to ensure HDD management enabled.
10/ Switched off, went into bios... NO options for doing anything with HDD as far as I could see; while 'system diagnostics' chucked out error message "Hard disc Not Exist"
11/ Repeated Windows install... and at prompt tried putting in DVD of down-loaded HP Drivers to load a disc controller... told me there were no drivers on the DVD ( they were all executables I presume intended to be run after Windows install)
12/ My 'data' Hard-Drive was sat on teh desk where I had removed it to plug in her lap-top disc. JUST for reference... I removed her Lap-top HDD and plugged my Desk-Top HDD in to see if the lap-top would recognise ANY disk... answer no it didn't.
SO... it would appear that the Lap-Top HDD is 'OK' we have fault on the Lap-Top, which recognises the HDD under windows install... but not under the Bios.
I found this forum looking for hints where to go next, and did find this thread: http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/my-laptop-says-my-hard-disk-does-not-exi...
BUT, whils seemingly the same problem... that was fixed by my first intuative check, taking the HDD out and replacing it.... but ent solved this one.
So what next? I'm starting to run out of inspiration... and no chance is she having a new lap-top this christmas!teflon-mike wrote:
Follow the instructions on this tutorial page to make a DBAN on a usb flash drive that is at least 1GB.
OK, followed instructions; down-loaded and ran executable. Selected DBAN v2.2 from drop down as instructed (only option with DBAN in title); 2nd dialogue asked for ISO file, entered DBAN in download dir; it asked to create, clicked 'y', then selected 4GB USB flash as destination, and 'run'. Went into a command screen, and 'did-stuff' with two error messages; first saying something couldn't be found; second that DBAN 2.2 'not supported'.
Popped dongle into the Lap-top anyway; files were written to it; entered Bios and set Boot order to USB-Floppy first... returned "BootMNGR is Missing" & prompted re-start.... A USB thumbdrive (or flash disk) is not a dongle. That is a different technology for licensing firmware contained in a usb device.
So, tried & failed, BUT.. the lap-top hard drive is 'blanked' It's been scanned, formatted, un-partitioned & reformatted, and shows as a factory fresh HDD would out the packet. So do I really need to use DBAN to 'nuke' it? Yes. it is a good plan to nuke the hard disk. It sounds like you need a different tutorial than the one I provided.
then do a Windows 7 install. This time use the Microsoft store's Windows 7 DVD\USB download utility to make a usb installer.
Thanks; but I dont really want to buy another licence for an operating system (I actually dont much like!) I already have licences for, already have DVD's for, but not bought through Microsofts Down-Load platform so I dont have anything in my purchase history and so would have to buy as if new JUST to get a version that loads through a USB port.. when its loading hapily enough from DVD... just not happy to install to the HDD, its actually recognising, and I'm just as likely, I presume, to get the same problem, of it refusing to install to HDD from a new USB drive version as my existing DVD version, for the expense and trouble.... unless I'm missing a leap in the logic here?
The Microsoft DVD\USB download utility name is actually a misnomer. I don't know why Microsoft called it that. It is actually a usb installer and DVD installer creation utility. It does not require you to purchase anything. Use the license that you already have when using the USB installer during a Windows 7 installation. There is no need to buy another. Licenses are always diistinctly seperate from the installation disk(s) or ISOs. It is the same thing as a DVD installation disk except much faster.
You don't necessarily need to use an ISO image as suggested in the following video. You can also use your Windows 7 installation DVD as a source for the Windows 7 DVD\USB download tool.
Any other suggestions, any-one?
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
User account on external hard disc frequently gets corrupted - reasons?
Dear all,
I have recently written a question regarding a problem with my user account; in this question I have described that I have my data for my user account on an external hard disc (USB2 hard disc), and that all data in this account seemed to be deleted one day (in fact, it was simply set to a wrong path, see below); user V.K. has helped me out of the problem - the problem could be solved by renaming the external hard disc and setting the path to my user data folder in the "user account" settings to my old folder on the renamed disc; You can find our discussions here: http://discussions.apple.com/thread.jspa?threadID=1513799&tstart=0 By the way, I use OS X 10.5 (newest version).
Now, several months later I find myself in the situation that the problem returns frequently, although I do not yet see regularities or the reason; each time the described renaming-procedure helps, but anyway it is annoying, and some programs who have data on my user account folder (such as Linotype FontExplorer X - latest version!) even fail to notice the change and have to be very reset with lot of effort.
Now, as I can not imagine that I am the only one who uses a user account on an external drive, I start wondering what am I doing wrong. Did anybody else ever experience problems like these? Does it also occur when the user account is stored in a network (on a server) - which must be a very common workplace setup? Is there anything known about the reasons?
I do not understand what causes this problem; and also, the problem seems to be very intricate - I do not know enough about the internals of Mac OS X, but (if You look into my old post cited above), if You simply try to reset the user path in the user account settings to the folder on the NOT renamed disc, the account stops to work completely, and the user cannot log into it at all; somehow, there seem to be different "stages" of corruption of the account on the external drive - I think that this may help somebody with detailled knowledge to understand the problem, but I am out of the game here... also, all the old names of the external drive keep to be mounted in the "Volumes"-folder on Macintosh HD - although they don't exist anymore.
I have formatted the external drive to "Mac OS Extended"; is this okay - or should it better be formatted to "Journaled"? The drive is a 500 GB external drive from LaCie - I think it should be okay (I have two of them - one for TimeMachine - the drives themselves work reliably, it appears).
Is there anybody who can help - or anybody with a similar setup and who could tell me whether or not he ever experienced a similar problem, and what he did against it (if necessary)? Thanks in advance!!!
With kind regards and greetings from Berlin,
BjörnAside from starting over, losing whatever you've done on the new machine, see Pondini's Transferring files from one User Account to another. If you haven't done much and can afford to lose that data, I suggest starting over, following the steps in Pondini's Setup New Mac guide. That should result in just one user account.
-
Hi,
It's been 2 days my imac is much slower to boot (about 2min from the startup sound until I get to a responsive desktop).
After checking the system with Techtools and Smart Utilities is turns out SMART status is failed.
Smart Utilities shows only one problem: Reallocated bad sectors with value=8, threshold=36, gross value=3760.
I wonder if 3760 is the number of bad sectors on the disc or just a coded value in the hdd firmware.
The most worrying thing is that the count of reallocated bad sectors seems to be increasing slowly but steadily over time.
Everything works fine once the start up sequence is complete but it seems clear from the system indication that The hdd must be replaced sooner rather than later.
Imac 27" i7 late 2009 with 1To hdd, still under Apple Care plan
My questions are:
- At this stage can the hdd fails anytime or do I still have some time to change it ?
- Will this S.M.A.R.T failure and the hdd replacement be taken care of by Apple Care immediately or will they want to wait until it fails completely ?
- How easy will it be to restore my entire system on a new hard disk from the time capsule ? (iphoto collection, itunes library, installed third party apps, emails... All of this will work fine after a restore on a brand new hard disc ?)
- After restoring from time capsule will the ipad or ipod be able to synchronize with itunes as if nothing happened ?
Maybe someone in here had similar troubles with their hdd and can shed some light on this.My questions are:
- At this stage can the hdd fails anytime or do I still have some time to change it ?
- Will this S.M.A.R.T failure and the hdd replacement be taken care of by Apple Care immediately or will they want to wait until it fails completely ?
- How easy will it be to restore my entire system on a new hard disk from the time capsule ? (iphoto collection, itunes library, installed third party apps, emails... All of this will work fine after a restore on a brand new hard disc ?)
- After restoring from time capsule will the ipad or ipod be able to synchronize with itunes as if nothing happened ?
Maybe someone in here had similar troubles with their hdd and can shed some light on this.
Your HD is failing. Backup immediately!!!
Yes AppleCare will take care of it, contact them immediately.
It's very easy to restore your system, if you bring your Time Capsule in when the repair is done the Apple Store or AASP should be able to help you do the restore. Do not repeat do not do it wirelessly though!
After the restore has been completed everything should be back to normal including your syching the iPod & iPad. -
My iMac hard disc is getting full so I bought an external hard disk. I changed my iTunes folder over to the external hard disc without any trouble and removed the old iTunes music folder as per directions. After that iTunes played fine, the next day when I turned on my iMac the iTunes music folder had reverted back to my iMac's hard disk, and the external hard disk no longer shows. I opened Disk Utility and the external disk shows there but when I try verify disk or repair disk i get "FIRST AID FAILED, Disk Utility stopped repairing “disk1s1” because the following error was encountered: The underlying task reported failure on exit."
Can anyone help, i have moved other data to the external drive also and its no lonfer in my iMac hard disk meaning if I have to send the external disk away for looking at I'll likely lose everything on it.I think what you need to do is get a second external hard disk to attempt to recover data off that drive before you do anything else by using Subrosasoft Filesalvage to do the recovery.
External drives are best used as backup. If your itnernal hard drive is becoming too full, you need to know how to better manage your data, or get a larger internal hard drive. My FAQs* here should help you:
http://www.macmaps.com/backup.html
http://www.macmaps.com/diskfull.html
Good luck!
- * Links to my pages may give me compensation.
Message was edited by: a brody -
Hard Drive Failed, New one Installed, Problems of course
Hellooo Everyone This is sort of a last ditch effort to see if I can fix this myself or if I am going to have to shell out 500 dollars to get my laptop back in working order. So I have a HP dv6-6140 laptop. A few weeks ago the hard drive failed and I purchased and installed a new one, ran windows 7 and have it on my laptop. When I try to hook up an ethernet cable to download and install the drivers for the laptop the ethernet cable is not recognized it says no internet connection blah blah blah. Ok so I downloaded the drivers to a flash drive and installed some of them onto my laptop, no changes. So I was thinking of purchasing the recovery discs which im assuming include the drivers for the notebook for 35 dollars which is paltry in comparison to what I would pay if I took it to a computer repair shop, but how do I know that would work? I dont. I am looking for ideas or anything that I may be missing. I am not computer illiterate but I am not an expert. Any advice would be greatly appreciated Thanks!
KellyHi, Kelly:
On your model normally it is very important to install the chipset driver first and reboot before attempting to install the ethernet (wired network) driver.
The chipset drivers install some motherboard driver which I think enables the communication to the ethernet adapter.
The problem is, HP does not include the necessary chipset drivers for your model (which I assume is a HP Pavilion dv6-6140us Entertainment Notebook PC).
So...Download and install the AMD Chipset Drivers and reboot. You want the first driver listed on the webpage.
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
Then see if the ethernet adapter works again or reinstall the ethernet driver after you reboot the PC.
The parts list indicates your model comes with a Broadcom wireless/bluetooth card.
Here are the links to the drivers you need for that...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1&cc=us&dlc=en&lc=en
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-131427-1&cc=us&dlc=en&lc=en... -
Hard drive failed, how can I reinstall Windows 7?
The hard drive failed on my dad's laptop. Replacing it isn't a problem, but I'm not sure how to get Windows 7 back onto it. His laptop came with it installed already and he doesn't have any backup discs. Will HP send discs so that I can reinstall the OS? I'd rather not have to buy a new OS.
Hi,
You can order a replacement set of Recovery Discs using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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What is the REST endpoint URL to get list of site collections in Sharepoint ?
Hi, If I go to Sharepoint 2013 site, click on Admin -> Sharepoint, you will see a list of site collections (the link is https://somename-admin.sharepoint.com/_layouts/15/online/SiteCollections.aspx) What is the REST endpoint URL to retrieve this list