Hard disk drive fail

Hello everyone,
I recently sold my Creative Zen Touch to someone on Ebay. It was in perfect working order when I dropped it off to him locally. Two days after selling it to him, I got a call saying the player was broken. The player froze on him, and all the options in recovery mode resulted in a "hard disk problem" error message. He also said he could hear a faint clicking sound coming from the player. The problem arose from when he deleted my 5gb of songs on it, then downloaded about 5gb of his songs.
Q: Is it possible to have a corrupt hard disk dri've that will work unless you use to almost full capacity?
Q2: The clicking sound means there must be some mechanical fault with the player. Is it possible for this to happen without dropping it's
I ask these questions because im trying to determine whether the player has always been faulty, or if he broke it himself and now is trying to get his money back...
any advice will be appreciated!

. It's possible, but you wouldn't get this type of hard disk problem I don't think. You would just have trouble when copying data over.
2. Yes, but dropping it can also cause the problem. There's no way to be sure.
Unfortunately it's bad luck all round as it sounds like the player has developed a fault during the sale.

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