Hard Disk error on start up

Hi,
I have a hard disk error on start up of my HP Pavilion Dv7-5003tx. When I run Hard disk test it fails, error code 0G8421-50N63H-0G8421-60DC03.
How do I resolve this?
Regards
John.

Hi John,
The error will either be a Smart or Disk Self Test failure - both would indicate that your Hard Drive is failing and will need to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
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Similar Messages

How to resove the "smart hard disk error" problem occured message displayed while starting up?

Dear HP Technician
My HP laptop showing me a "Smart Hard disk Error" while starting up the computer when I press power button on.
The message displayed on black screen is as below:
Smart hard disk error
The smart disk check has detected an imminent failure. To ensure not data loss, please backup the content immidiately and run the Hard Disk Test in system Diagnostics.
Hard Disk 1 (301)
F2 system Diagnostics
Enter-continue startup
Fore information, please visit:
www.hp.com/go/techcenter/startup
I already did the Hard disk self test and it showed all the test were passed.
Please help me to resolve this problem
thank you
regards
neeraj
+61 0432247152

There are 2 ways of running a test on your hard drive . One way is through BIOS (F10) and other is through HP System diagnostics(F2). How exactly was test initiated from your end ?
The SMART imminent failure for Hard drive is an indication that your Hard drive is on verge of failure or might fail anytime depending on usage. I would recommend you to backup your files immediately because your hard drive might die at any moment and I'm pretty sure its needs to be replaced.
Kindly check the instructions over here in order to run the test for your hard drive
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I am an HP employee!!

I suddenly started getting hard disk error from a fictitious recovery software how do i get rid

I suddenly started getting hard disk error on my compaq laptop and some software called file recovery start running scans showing all sorts of errors and hiding all my files. I've lost all my icons can't see any files in explorer and upon looking into this found that this may be a fictitious software that has gotten installed on my laptop while browsing through some web sites. all was fine and the problem started while I was in the middle of brwoing some websites.
I am trying to unhidew files but I can't get to my control panel as it does not seem to be there.
Can someone please help. When I looked this i found a website telling descrbing everything that is happeniing on my screen and telling me that this is a fictitious software and gave me various options to resolve but I'm not sure if I should trust this site or not.
Please help. Its my old mum's laptop and she really needs my help on this.
Many thanks
Rekha

Try to download MalwareBytes and do a scan/cleaning with it:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=d...
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When my computer starts up it says hard disk error g6-1b87cl

when my husband was updating my computer he turned it off n now when i turn my computer back on it says hard disk error..... i need help..... ne ways computer is a pavilion g6-1b87cl notebook pc its windows7 intel pentium inside

Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
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HP Pavilion g4 2131tx, Hard Disk Error after Blue Screen of Death

Hello! I do not know what section shoud i post this problem, I apologize for it.
So my laptop is freezing for a days after BSOD. When I leave my laptop overnight for downloading torrents, I always receive the message "Windows has recovered from unexpected shutdown." when i woke up.
I already disabled all non-microsoft services, start up items and yet the desktop is still freezing right after the welcome screen but the welcome screen does not load too long.
The desktop freeze for more than a minute then it will go back to normal again until my laptop went to BSOD
and received this error from UEFI "Hard Disk Error." after restarting.
I ran the Hardware Diagnostic Test and I got the result:
Failure ID: RW042K-6MT6RP-MFPX1F-61BK03
Product ID: 65H69PA#UUF
I tried cleaning up registry and defragmenting disk and still no luck.
* My laptop is HP Pavilion g4 2131tx and still under warranty until June 2014.
* I am using Windows 7 Ultimate 64bit Service Pack 1
* My RAM is 4gb with a processor of Intel Core i7
* My AV is microsoft security essentials
* I am using Advanced SystemCare for cleaning up registry and defragmenting.
I was wondering if I could change my hard disk while it's still under warranty.
Thanks for your help!
#Edit: bad english >.<
This question was solved.
View Solution.

Here is the Service Manual:
Manual
See Page 39. It can take any 2.5 inch wide 9mm thick laptop SATA hard drive. They are industry standard, interchangeable.
Here is one I would recommend:
http://www.newegg.com/Product/Product.aspx?Item=9SIA2W00YW3532
This is a nice compromise with size, speed and expense. You could install an SSD for maximum speed. Post back if you need help with software or anything else.
If this is "the Answer" please click "Accept as Solution" to help others find it.

HP dv4-1225dx "Hard Disk Error" 3F1 on startup with eSATA HDD attached

The whole internet is void of information on this specific error code, so here it is, lo and behold, the ONLY English-language Google result for this error message:
Hard Disk Error
Please run the Hard Disk Test in System Diagnostics.
Error code:
Hard Disk 1 (3F1)
F2 System Diagnostics
For more information, please visit: (illegible due to colored text)
Specifically, the "Hard Disk 1 (3F1)" part, that's nowhere to be found online. Tons of pages about 3F0, apparently the primary hard disk. No, this is an error regarding the secondary hard disk, attached via eSATA.
Problem is, there's NOTHING wrong with the attached drive, other than this error on startup. No SMART failures. Comes up and works fine in Windows. Scanned 100% OK. It'd be nice if there were a way to bypass this error automatically, but I always have to hit F2, then Esc to abort its forced diagnostic routine.
It's a WD My Book Studio, 750gb, attached via eSATA. Doesn't happen if I leave it unplugged during startup... but SATA is a connection that likes to be present on startup. The system, as in the title, is a dv4-1225dx laptop, running Windows Home Server (Server 2003), but previously running Windows 7 Home Premium. Vista is evil.
It's also my home server, as of about yesterday (when I set it up and started getting this message). The system seems to crash pretty routinely over the past few days and every time it reboots, it hangs at that stupid "Hard Disk Error" message. Not a pretty sight when I'm away from home and want to access something, like my email. Is there a way around this message hanging the system?
edit: Not to mention the world's most buggy fan-control algorithm, worst heatpipe design on the planet, no AHCI mode control, and terrible system management (battery went dead on you at 40%? tough... remove battery to continue using your computer). LOOOOTS of bugs in this terrible BIOS.

Thanks for the link, it helps clarify that there's a difference between "3F1" and "301" - hard disk error and SMART error. In other words, it's reporting a generic "Error", not even that the drive may be/is failing.
In this case, the drive isn't failing, at all. It's a BIOS bug.
I put the drive on an ExpressCard eSATA controller, and it works fine. Unfortunately, since I'm the only one using this sort of configuration and getting this error, I imagine there won't be any work done to fix the bug

Hard disk error on Toshiba Satellite A505 56980

Hello,
Windows keeps bringing up a notification that the hard disk on my Toshiba laptop(A505 56980) has errors. It recommends for me to get hardware technical support to determine if the disk can be repaired or needs to be replaced.
My disk name is TOSHIBA MK5055GSX and I have only one volume C:\ drive.
I am running my antivirus scan just to make sure I don't have any active viruses or trojans damaging my hard drive. My computer freezes for a few seconds on and off. Not sure if this is related to the hard disk error.
I have backed up all my info and also created system recovery disk. I also have the recovery disks from when I got the laptop.
My question is how do I go about diagnosing the hard disk error and geting it fixed? What is the warranty for hard disks? I bought this laptop beginning of last year.
I appreciate any help I can get to resolve this problem.
Thanks
- Priya K

Priya
Perhaps your model name/number is Satellite A505-S6980?
Satellite A505-S6980 Specifications
Satellite A505-S6980 Downloads
Restart your system, when you see the Toshiba logo start pressing the F8 key repeatedly until you enter the Advanced Boot Options Menu, choose 'Repair Your Computer'.
This should take you to the Windows Recovery Environment (WinRe)
Select 'Command Prompt', and type in this command, hit the 'Enter' key, and restart your computer:
chkdsk c: /r
This will check your hard drive, try to recover any corrupted files/data it can, and repair any problems it can. It takes a while to run anyway. But, if there are problems with your hard drive, it could take many hours. Just keep checking back, it will give a report as it goes, and when it's finished.
Let us know the results. Good luck.
Mike

HP G62 Notebook has Smart Hard disk error

My HP G62 Notebook PC just stopped in the middle of my doing homework the other day and came up with an error code on the screen. I have went in through the BIOS and ran a hard disk test. It passes the first 2 tests and then fails on the third one.
I have tried to back it up over a month, just in case it was a virus but that doesn't seem to make a difference. Now upon start up it says the following:
"SMART Hard Disk Error
The SMART Hard disk check has detected an imminent failure. To ensure not data loss, please backup the content immediatly and run the Hard Disk Test in System Diagnostics.
Hard Disk 1 (301)"
Does this mean my computer is done? Do I need a new hard drive? I'm definetly not the most tech savvy person. I did see another board where they suggested removing the hard drive and then reinstalling it. This doesn't seem to make a difference. HELP!!

Hi,
The Smart error would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your G62 series notebook - see Here for a further explanation.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Recurring Hard Disk Error - New Hard Disk

I've been in contact with HP about a recurring problem with my Pavillion g6 - it periodically has blue screen errors and then won't turn on, displaying a "hard disk error". It then refuses to boot up for anywhere between a few minutes to a few days. I sent it in for a repair, it came back with a new display bezel (???). More hard disk errors. I called in and they shipped out a new hard drive for me.
Today I installed the new hard drive. When I tried to boot it up for the first time, I was greeted with yet another hard disk error. I ran a test, it claimed that the hard disk was fine (it used to say that before sometimes too, which is probably why they didn't replace it initially). Powered down, and turned it on again - it started up fine.
Now it is working, but I don't feel any better about it since it had that initial error. Is it normal for a new hard disk to fail right after being hooked up? It was obviously installed fine, as I am typing this post on a fully functioning laptop now. I am tired of living out of a portable drive (it is a lot like living out of a suitcase), so I would appreciate some assurance that the laptop isn't just going to crash again, but it seems to me that the new hard disk isn't going to be my solution.
I have an extended warranty - but I don't have the luxury of time when it comes to mailing it in, as I am a full-time student and use online courseware every day.
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It is obviously not normal to get an error on a new hard drive. Equally obviously, it is not the drive itself. I wish I could calm your fears but I suspect you have some sort of an intermittent connectivity problem with the SATA port on the motherboard. All you can do is keep using it and see if the problem comes back. I might go in and triple check all the screws and connections, but that is just OCD, really.

Product: HP Pavillion dv5 Operating System: Windows 7 64-bit Problem: Smart Hard Disk Error

Product: HP Pavillion dv5
Operating System: Windows 7 64-bit
Problem: Smart Hard Disk Error
Disk Name: WDC WD3200BEKT-60V5T1
How do I fix this error?

Hi,
If you're starting to get Smart warnings, it's probably best to think about replacing the Hard Drive - at the very least, make sure you have a current back-up of all your personal files etc in case the drive fails suddenly.
If you'd like a guide on replacing the Hard Drive, please post back with the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

SMART Hard Disk Error - Replace Hard Drive?

A couple of days ago I recieved an error when I started my computer (HP Pavilion dv6-6071eo), saying "SMART Hard Disk Error" followed by a message telling me that the SMART hard disk check has detected and imminent failure. It told me to backup my files and then press F2 and run a hard disk test. On the last row it displayed "Hard Disk 1 (301)". I tried to run the hard disk test, which failed instantly. I also ran the BIOS hard disk test. It passed the short test without problems and then stopped rather shortly after the long test started with the error "Hard Disk 1 Full 305". My computer has also been running slowly over the last week. From what I've read so far it seems I have to replace my Hard Drive. Is this correct? If yes, would this be a suitable (functional) replacement: http://www.dustinhome.se/product/5010151237/western-digital-black-2-5-320gb-7200rpm-sata-300-16mb/#intcmp=searchProvider_dacsa. Also, would it be worth it (and possible) upgrading to an SSD for noise and heat reduction, which is a problem with this laptop (and several other simular laptops from HP) compared to other laptops. Also, it might be good to mention my warranty has expired.

Have you checked to see if there is any free space left on the hard drive? A full hard drive will make the system run very slowly and it can also keep the system from working properly if it is full enough. The fact that you pass the short test means there is nothing major mechanically wrong with the drive. Just right click on the icon for the main drive likely C:\ in "Computer: and select "properties". If the drive is not actually full then I suggest replacing it. Yes, if you can afford an SSD there is no question that is the way to go. There is nothing not good about an ssd other than an occasional struggle to install it. I have been using ssds for a while and I have never had the installation problems we often see reported here but don't be dissuaded, we are here to help .

Hard Disk Error 305

Hello everyone and thank you for reading this.
So I own an HP Pavillion DV6( I believe its a dv6 6145dx) and it is NOT starting up. Windows 7 Home Edition(I believe) 64 bit.
What I mean is that it doesnt get pass the Windows loading screen after I hit "start up windows normally".
So I tried to figure out what the error was and I went into the bios and did a Hard Disk test. When I first did this it ended on the short test and said Hard Disk is Full Error 305.
I left it like that for a while(maybe 3 weeks) before I finally got around to fixing it.
To fix it I got Linux onto a disc (Ubuntu to be exact) and started my computer up through the OS on the disc. I then cleared and deleted some files (music,old games) that I didnt need anymore in hopes that it would fix the error.
So I tried to boot it up again and it got the same problem as before, it couldnt get past the Windows loading screen.
I then went back into the bios and did the Hard Disk scan again. This time it got past the short test but did NOT pass the long test. The error message I got was Hard Disk Error 305.
Ive done a bit of searching(how I found this site actually) and I cant find a fix. Is my hard drive toast? Is there any easy fix? Should I reinstall Windows?
Thanks for reading and I would really appreciate any help.
Have a nice day.

Hi,
I've replied on your earlier thread Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hard Disk Error - Hard Disk 6 (3F6)

After upgrade of BIOS to 80.24 getting Hard Disk Error 3F6. Attempted to change back to a previous version with no luck. Understand from some this is a sign of a had disk near failure. Diagnostic run with no error found. What next?

Hello @dsterling9,
I understand that your desktop computer is getting a Hard Disk Error 3F6, and that it is not able to restore back to a previous version. I would be happy to assist you in this matter!
If the error message still continues after following this document on Hard Disk Error Appears Before Computer Starts, and the hardware test does not indicate a problem, I recommend contacting our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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SMART Hard Disk Error after replacing HD

Hi!
I SOOO hope that someboidy is able to help me.
I am NOT a novice but I am stumped.
I replaced the HD with the same model HD that the COMPAQ CQ58 came with because the old HD was shot - how that happend eludes me.
Anyhoo, after screwing a new HD in I wanted to put OS on it but I get the following error right after pushing gthe power button on:
SMART Hard Disk Error
The SMART hard disk check has detected an imminent failure. To ensure not data los, please backup the content immediately and run Hard Disk Test in System Diagnostics.
Hard Disk 1 (301)
F2 System Diagnostics
ENTER - Coninue Startup
For more information, please visit: www.hp.com/go/techcenter/startup
I'll get back to the LINK later.
First I pushed ENTER. What appeared is:
Boot Device Not Found
Please install an operating system on your hard disk
Hard Disk (3FO)
F2 System Diagnostics
For more information, please visit: www.hp.com/go/techcenter/startup
I pressed F2 and this is what happens:
I get the diagnostics Menu.
Version 1.6.0.0 - BIOS
For more information, please visit: www.hp.com/go/techcenter/PCDiags
Memory Test
Hard Drive Check
Language
Exit
I pressed Hard Drive Test did the "Quick Check" and this is the message I get:
SMART Check : NOT AVAILABLE
Short DST : NOT AVAILABLE
==============================
For more information, please visit: www.hp.com/go/techcenter/PCDiags
I tried the LINK, it doesn't exist.
I also went to the Boot Options in BIOS in order to start from a USB stick and put the USB HD in first place.
When I reboot it does not recognise any USB stick. I tried Windows 8 and UBUNTU which ususally works on all machines I recoverd so far.
No whatsoever luck.
As I mentioned before:
I am stumped.
I have no recovery CDs and can't make one since I don't run Win8 on any of my PCs.
So, any suggestions????
Please HELP
Thank you in advance
Kai Henry
This question was solved.
View Solution.

Plug the usb flashdrive into one of the notebooks's usb ports Press the power button and then immediately tap the Esc key to invoke the startup menu. Choose F9 (boot opions) instead of F10 (BIOS setup) in the startup menu and then select the usb flashdrive.
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HP DV6 Laptop - Smart Hard disk error

1. Product Name: HP Pavilion DV6-3150 us
2. Operating System - Windows 7
3. Error message: Smart Hard disk error
4. Any changes made to your system before the issue occurred:
Hi
My laptop was toooooo slow and looks like some process was running
in the background especially lots of scvhost.exe. Tried some
malware removal and couldn't resolve it.
Now I'm not able to login to my system at all.
I have tried all possible options
a. Tried to run scandisk
b. Tried to start OS in safemode prompt(It stops at classpnp.sys)
c. Tried to start OS in safemode with netword
d. Command prompt
e. Tried to execute chkdsk, scandsk etc etc.
None of the options able to solve the problem. It keeps on giving me a message"Smart hard disk error" and sometimes it runs the scandisk and it keeps on gives me a message for each segment "File record segment 12345 is unreadable"
Don't know what to do. After reading many posts in the net, suggestions were to replace the hard drive I am worried about it.
It is just 1 year and 2 months I bought the laptop and now I dont have warranty as well. Dont know what to do.
Is there any way I can resolve my hard drive?
Can you help me out to resolve it?
Regards
Bals

I have seen several people report Recovery hanging and not completing when the hdd is smaller than the original. Years ago when hdds were 20-40gb I could understand the problem with running Recovery from disks on a 20gb if the machine came with a 40gb_but I would have thought /hoped that HP would have eliminated that issue with todays huge hdds.From several posts here in the forum, the problem has not gone away.
If you install Linux now booting from Recovery Disks will wipe out Linux,so if you hope to dual-boot it will have to be reinstalled after recovering windows 7.
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Hard Disk error on start up

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