Hard disk error on Toshiba Satellite A505 56980

Hello,
Windows keeps bringing up a notification that the hard disk on my Toshiba laptop(A505 56980) has errors. It recommends for me to get hardware technical support to determine if the disk can be repaired or needs to be replaced.
My disk name is TOSHIBA MK5055GSX and I have only one volume C:\ drive.
I am running my antivirus scan just to make sure I don't have any active viruses or trojans damaging my hard drive. My computer freezes for a few seconds on and off. Not sure if this is related to the hard disk error.
I have backed up all my info and also created system recovery disk. I also have the recovery disks from when I got the laptop.
My question is how do I go about diagnosing the hard disk error and geting it fixed? What is the warranty for hard disks? I bought this laptop beginning of last year.
I appreciate any help I can get to resolve this problem.
Thanks
- Priya K

Priya
Perhaps your model name/number is Satellite A505-S6980?
Satellite A505-S6980 Specifications
Satellite A505-S6980 Downloads
Restart your system, when you see the Toshiba logo start pressing the F8 key repeatedly until you enter the Advanced Boot Options Menu, choose 'Repair Your Computer'.
This should take you to the Windows Recovery Environment (WinRe)
Select 'Command Prompt', and type in this command, hit the 'Enter' key, and restart your computer:
chkdsk c: /r
This will check your hard drive, try to recover any corrupted files/data it can, and repair any problems it can. It takes a while to run anyway. But, if there are problems with your hard drive, it could take many hours. Just keep checking back, it will give a report as it goes, and when it's finished.
Let us know the results. Good luck.
Mike

Similar Messages

Hard Disk issue with Toshiba Satellite P755-S5390

Well, I'm at my wit's end on this one so after several months of searching for an answer I'm presenting this one to my fellow Toshiba users.
I have a Toshiba Satellite P755 that I purchased around March of 2012 so it is well out of warranty unfortunately. I'm having an odd issue that could just be a faulty hard drive but I wanted to see if anyone had any similar experiences with their Toshibas that might lead this to be a recurring issue with other Toshibas.
The first symptoms my laptop experienced were the computer locking up and the hard drive light staying lit constantly. This first happened right after I was using WIn 7 disk management to shrink the main partition so I could create a second partition. The exact step this happened at was when I had already shrunk the main partition and had just finished creating the second partition. It hadn't even refreshed the disk management screen when it just locked up completely.
I left it locked up for almost a half hour and then did a forced shutdown and when it came back up it was really slow and the hard drive light was staying lit constantly. Eventually it wouldn't even start up and the drive light still stayed on constantly (not even blinking, just solid on).
My first thought was obviously hard disk failure so I grabbed a spare that should have worked perfectly as it was just harvested from a perfectly fine little netbook. I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks. Then it did the exact same thing except this time it eventually just wouldn't recognize any boot media. I cursed my bad luck in having two failed hard drives and used an older one that I had spare that, as I recall, worked fine when I harvested it from the old laptop it came out of. It worked again...for a couple of days. Then it did the same thing as the first (hard drive light staying lit, not responding hardly at all). I even hooked all these little laptop hard drives up to my file servers SATA ports and they loaded fine and I was able to back stuff up.
My dilemma here is that I know it could just be that I was using old hard drives and maybe by some chance they all failed because they were old but I'd hate to buy a new hard drive if that's not the problem.
Has anyone had any similar experiences with their Toshibas? I even tried testing the RAM and even removing one module at a time. I also tried pulling the battery and running it straight from the charger thinking maybe it was shorting something out.
As an additional note. One interesting thing that happened after the third drive went bad was that I plugged in the original hard drive thinking I could further troubleshoot and it worked perfectly fine for about a month. It then proceeded to do the same thing again. That's about where I am now. The only other thing I did was yesterday when I pulled the battery and tried it. It did respond very well for at least long enough to almost finish the reinstall to factory partitions but it failed at the last minute and rebooted. It then loaded the Windows startup screen and locked up with the hard drive light staying lit solid.
Sorry for the novel but I wanted to make sure all my troubleshooting steps were documented so no one suggested those. My last step is to pop in another used drive and install Ubuntu and see what happens then.
Solved!
Go to Solution.

Satellite P755-S5390 Specifications
Satellite P755-S5390 Support Page
justinmbarnes wrote:....I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks.
How did you reinstall Win 7 on the replacement drive? Did you use the the Toshiba Recovery Disks you should have created as per the directions on page 74 of your User's Guide, following the recovery directions on page 76, and return your unit to its factory default out-of-the-box setup? What happens if you return your unit to its factory default set up? This is considered the gold standard test on whether you have a hardware problem/failure, as opposed to a driver-software-conflict problem.
You seem quite familiar with Windows Disk Management software, yet you don't mention running the built in disk 'Error-checking' utility.
If you believe you may be suffering from some kind of hard drive problems, this would seem a logical step. You can access this utility by clicking on 'Start' -> click on 'Computer' -> right click on 'C:' drive -> click on 'Properties' -> click on the 'Tools' tab -> under 'Error-checking' click the 'Check now...' button -> put check marks on both the 'Automatically fix....' and 'Scan for...' options -> click the 'Start' button. The utility will inform you it can't be run now and ask if you want to schedule for the next restart, agree and restart your computer. Depending on the size of your hard drive and the problems the utility may encounter this could take from 20 minutes to several hours.
Let us know what happens. Good luck.
Mike

Toshiba Satellite A505-S6973 Windows Vista OS won's startup

I have a Toshiba Satellite A505-S6973 with Windows Vista OS.
Recently, the OS would not start up, it will stay at the "miscrososft corporation" logo page forever.
I tried F8 to start as Safe Mode, the safe mode started but will load some files, and stay on that page forever.
I tried launch the System Repair, the report is as following:
Problem Signature:
Event name: Startup Repair V2
Problem Signature 01: Auto failure
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 851981
Problem Signature 05: Corrupt Registry
Problem Signature 06: Corrupt Registry
Problem Signature 07: 1016
Problem Signature 08: 3
Problem Signature 09: Rollback Registry
Problem Signature 10: 0
Problem Signature 11: 6.0.6001.2.1.0.256.1
Problem Signature 12: 1033
I tried to use System Restore, but it tells that it did not find a restore time that is good.
The main concern right now for me is to get my personal data and files from the computer. I still have other computer to use, so I am not so worried about start up the computer. I want to find out a way to first back up my personal data and files from the computer to an external devices, then try to fix the computer. Thank you.

Satellite A505-S6973
The main concern right now for me is to get my personal data and files from the computer.
Yes, that's exactly what you should do first. Later we'll try to resurrect Windows. This is my favorite way nowadays.
1. Prepare a thumb drive formatted in FAT32. It doesn't need to be large. This stuff only occupies 130 MB on mine.
2. Download UNetbootin to create the thumb drive.
3. Download a Puppy Linux .iso file for the operating system.
4. Run Unetbootin-windows-xxx.exe and point it to the Lupu-xxx.iso file to create a bootable drive.
5. When you power on your computer, hold down the F12 key. That should give you the opportunity to choose the boot drive.
6. For some tips, scroll down to the following sections at this web page.
Mounting drives and partitions in Puppy Linux
Copying your files to external hard disk or USB flash drive
-Jerry

Toshiba Satellite A505 crash/ file recovery

I have a Toshiba Satellite A505 that suddenly crashed. Worked fine when I shut it down the other night. Wouldn't boot up the next morning. I've tried using the recovery CD. with no luck. Tried the AVG recovery Cd with no luck. It won't run in safe mode. Will load drivers up to avgidseh.sys and then stops. I've removed the hard drive, It does seem to be spinning ok. Hooked it up to another computer where it gets recognised but it won't open or anything. In fact when I try it stalls out the other computer. I've tried UndeletePlus but that also just locks up. Any ideas anyone? I'm a photographer and was bad and didn't get some of my latest photos backed up. I'm not too worried about getting the computer back up and running but I'd really like to be able to get at my files off the hard drive if possible. Thanks.

Do you need any further help, Dave?
Two thoughts..
system volume on disk is corrupt.
You may be able to resurrect the drive by running this at the command prompt in WinRE.
chkdsk c: /r
I am being told that I don't have permission to do that.
You've apparently solved this somehow.
The usual remedy is to take ownership of the files/folders. See KB823306.
-Jerry

Multiple Problems with Toshiba Satellite A505-S6980 laptop??

Hi,
We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago. However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba.
Problems:
Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time. Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes.
In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too. It's a pain, as we do a lot of email and calendar through Outlook.
In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files. We are the only user account on this computer. We don't do seperate ones for each family member; we just turn on the PC.
It seems to me like the internet crawls on this computer. Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer. It just stops and starts all throughout the video about every 3 seconds. HUGE nuisance. We watch a lot of videos.
Minor issue: In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com. If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results. On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine. I want my Yahoo search engine, and I want it to find the page if it can.
I cannot seem to get the Aero Flick (I think) to work. That was one of the main things I was looking forward to, but I can't figure out how to do it.
It seems to me like the Windows Explorer freezes a lot.
There have been multiple times when I'm typing that the keys don't work. Like I would have to press the A key about 10 times to get it to show up on the screen once. It's hit and miss and doesn't do it all of the time.
This isn't a problem - just a question. Is it best to leave the computer plugged in all of the time if it's stationary? Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
**CLARIFICATION: It's not Outlook Express, it's Microsoft Office Outlook 2007. The one that you have to pay for. Surely it works with 7, considering it's Microsoft?!?!
If you can help me answer any of these problems/questions, I would really appreciate it.
Have a safe and Merry Christmas!

Yes, everything was fine with Firefox. However, I have uninstalled it, and am just using Internet Explorer for now.
Thanks for battery info...
I'm well within the return window, but overall really like the laptop. I've put a lot of time into it, and just want it to work right if possible.
Thanks for the info.
ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
I have the same model and it works just fine.

Toshiba Satellite A505-S6033 Indicator Lights Not Working

I have a Toshiba Satellite A505-S6033 that all of a sudden does not have its ac power and batter power indicator lights working. The power and hard drive activity lights do however work. The laptop works fine on both AC and battery power as well as the battery recharges no problem. I tried the cord and pack from my other Toshiba laptop and still no lights. I also changed out the charge cable with a new one after this assuming a short in the cable. Still no lights, however everything works. Please help as I am at a loss why only these 2 indicator lights out of the whole strip do not illuminate as well as the laptop still works fine. Thanks in advance for any help you can provide me.

leds burn out too. you could replace or just use as-is. they really aren't necessary anyway.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

HP G62-a20SA - hard disk error

Hi. I have HP G62-a20SA and every **bleep** time this piece of crap starts it shows hard disk error...
I removed toshiba had drive that was inside and replaced it with SSD (Kingston HyperX 3k 240GB) still have error! I tried replacing it with HDD (WD2500BEVT) and still have error! Those both drives are new and work fine. I don't see option in bios to disable this annoying diagnostic at startup... so what now? how can i get rid of annouying message at startup? I thought about updating bios but i already have newest version...
p.s. when i try to run hdd test it says hdd test failed 0303 on all drives
p.s.s. tried removing internal battery still nothing

tried flashing bios to these versions without any changes! still shows error:
F.23 A Current 09-2010 3.13M
F.08 A 07-2010 3.67M
F.04 A 05-2010 3.67M

HP Pavilion g4 2131tx, Hard Disk Error after Blue Screen of Death

Hello! I do not know what section shoud i post this problem, I apologize for it.
So my laptop is freezing for a days after BSOD. When I leave my laptop overnight for downloading torrents, I always receive the message "Windows has recovered from unexpected shutdown." when i woke up.
I already disabled all non-microsoft services, start up items and yet the desktop is still freezing right after the welcome screen but the welcome screen does not load too long.
The desktop freeze for more than a minute then it will go back to normal again until my laptop went to BSOD
and received this error from UEFI "Hard Disk Error." after restarting.
I ran the Hardware Diagnostic Test and I got the result:
Failure ID: RW042K-6MT6RP-MFPX1F-61BK03
Product ID: 65H69PA#UUF
I tried cleaning up registry and defragmenting disk and still no luck.
* My laptop is HP Pavilion g4 2131tx and still under warranty until June 2014.
* I am using Windows 7 Ultimate 64bit Service Pack 1
* My RAM is 4gb with a processor of Intel Core i7
* My AV is microsoft security essentials
* I am using Advanced SystemCare for cleaning up registry and defragmenting.
I was wondering if I could change my hard disk while it's still under warranty.
Thanks for your help!
#Edit: bad english >.<
This question was solved.
View Solution.

Here is the Service Manual:
Manual
See Page 39. It can take any 2.5 inch wide 9mm thick laptop SATA hard drive. They are industry standard, interchangeable.
Here is one I would recommend:
http://www.newegg.com/Product/Product.aspx?Item=9SIA2W00YW3532
This is a nice compromise with size, speed and expense. You could install an SSD for maximum speed. Post back if you need help with software or anything else.
If this is "the Answer" please click "Accept as Solution" to help others find it.

HP dv4-1225dx "Hard Disk Error" 3F1 on startup with eSATA HDD attached

The whole internet is void of information on this specific error code, so here it is, lo and behold, the ONLY English-language Google result for this error message:
Hard Disk Error
Please run the Hard Disk Test in System Diagnostics.
Error code:
Hard Disk 1 (3F1)
F2 System Diagnostics
For more information, please visit: (illegible due to colored text)
Specifically, the "Hard Disk 1 (3F1)" part, that's nowhere to be found online. Tons of pages about 3F0, apparently the primary hard disk. No, this is an error regarding the secondary hard disk, attached via eSATA.
Problem is, there's NOTHING wrong with the attached drive, other than this error on startup. No SMART failures. Comes up and works fine in Windows. Scanned 100% OK. It'd be nice if there were a way to bypass this error automatically, but I always have to hit F2, then Esc to abort its forced diagnostic routine.
It's a WD My Book Studio, 750gb, attached via eSATA. Doesn't happen if I leave it unplugged during startup... but SATA is a connection that likes to be present on startup. The system, as in the title, is a dv4-1225dx laptop, running Windows Home Server (Server 2003), but previously running Windows 7 Home Premium. Vista is evil.
It's also my home server, as of about yesterday (when I set it up and started getting this message). The system seems to crash pretty routinely over the past few days and every time it reboots, it hangs at that stupid "Hard Disk Error" message. Not a pretty sight when I'm away from home and want to access something, like my email. Is there a way around this message hanging the system?
edit: Not to mention the world's most buggy fan-control algorithm, worst heatpipe design on the planet, no AHCI mode control, and terrible system management (battery went dead on you at 40%? tough... remove battery to continue using your computer). LOOOOTS of bugs in this terrible BIOS.

Thanks for the link, it helps clarify that there's a difference between "3F1" and "301" - hard disk error and SMART error. In other words, it's reporting a generic "Error", not even that the drive may be/is failing.
In this case, the drive isn't failing, at all. It's a BIOS bug.
I put the drive on an ExpressCard eSATA controller, and it works fine. Unfortunately, since I'm the only one using this sort of configuration and getting this error, I imagine there won't be any work done to fix the bug

Can't boot into bios due to SMART Hard Disk Error

My hard drive failed and now im getting constant pop ups to replace it
I'm thinking about transfering windows to an external drive until I can replace the internal one but I need access to the bios to set the boot priorty options anytime I use f10 to boot into the bios it's like it's skipped over and gives me the smart hard disk error screen where my only options are to boot into windows or run diagnostics.
I tried running diagnostics but each test resulted in an instant failure.

Yes take out hard drive and connect it to another PC. Get help from your service manual for procedure for taking it out:
http://h10032.www1.hp.com/ctg/Manual/c02659236
Adapter, something like this: http://www.amazon.com/Anker®-Converter-Adapter-Cable-included/dp/B005B3VO24
For configuring boot order, try this:
http://support.hp.com/in-en/document/c00364979
Tap f9 key soon after powering on notebook, if the above don't work.
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

HP G62 Notebook has Smart Hard disk error

My HP G62 Notebook PC just stopped in the middle of my doing homework the other day and came up with an error code on the screen. I have went in through the BIOS and ran a hard disk test. It passes the first 2 tests and then fails on the third one.
I have tried to back it up over a month, just in case it was a virus but that doesn't seem to make a difference. Now upon start up it says the following:
"SMART Hard Disk Error
The SMART Hard disk check has detected an imminent failure. To ensure not data loss, please backup the content immediatly and run the Hard Disk Test in System Diagnostics.
Hard Disk 1 (301)"
Does this mean my computer is done? Do I need a new hard drive? I'm definetly not the most tech savvy person. I did see another board where they suggested removing the hard drive and then reinstalling it. This doesn't seem to make a difference. HELP!!

Hi,
The Smart error would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your G62 series notebook - see Here for a further explanation.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

When my computer starts up it says hard disk error g6-1b87cl

when my husband was updating my computer he turned it off n now when i turn my computer back on it says hard disk error..... i need help..... ne ways computer is a pavilion g6-1b87cl notebook pc its windows7 intel pentium inside

Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

When restarting my HP laptop, it's showing Hard Disk error.

when restarting my HP laptop, it's showing Hard Disk error. I have already done two time formatting. But it's still there. please suggest me what to do?

Edited to avoid duplicate post
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hard Disk error on start up

Hi,
I have a hard disk error on start up of my HP Pavilion Dv7-5003tx. When I run Hard disk test it fails, error code 0G8421-50N63H-0G8421-60DC03.
How do I resolve this?
Regards
John.

Hi John,
The error will either be a Smart or Disk Self Test failure - both would indicate that your Hard Drive is failing and will need to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I'm running Windows 7 on a Toshiba Satellite A505-S6035 while running Firefox 4 Beta my video card crashes on a regular basis. Solved it by uninstalling Firefox 4 Beta and running Firefox 3.6. Update for a Firefox 4 Beta?

After installing Firefox 4 Beta my graphics card keept crashing on my laptop. After looking at the reliability report on the laptop i noticed that a key event that happend shortly before the video crashing began was that i installed Firefox 4 Beta. From this i uninstalled Firefox 4 Beta and went back to Firefox 3.6. My laptop has not had a video crash since then.
Laptop: Toshiba Satellite A505-S6035
OS: Windows 7 Home Premium 64-bit
Video Graphics: NVIDIA® GeForce® GT 330M with 1GB GDDR3

nTia89 wrote:try to downgrade the kernel with a working version
Thanks for your reply! Actually, yesterday I upgraded to the new kernel (version 3.4.3-1) and my laptop has not freezed since then. So, maybe I will wait for a couple of days and hopefully mark this as solved.

Hard disk error on Toshiba Satellite A505 56980

Similar Messages

Maybe you are looking for