Hard Disk Problems

I've had my laptop for about a year and a half now, with no problems. Sometime along the way I lost the cover to my hard drive on the back, and a few months ago the laptop managed to fall off my coffee table - onto a soft coat - and the hard drive popped out and now the laptop doesn't work at all. It starts, and runs the regular booting stuff, but then it gets to a certain point and gets stuck. I've had some computer gurus in the family take a look at it and they just figure that my hard drive is broken somewhere. Is this something that I can resolve with a simple purchase of a new something, or do I need to take it somewhere to get it repaired, or do I just need to forget the whole thing and get a new one?
Here's all the details, in case someone needs it. The actual laptop is a Satellite L305-S5921. I have it on Windows XP, it broke before Windows 7 came out. The laptop boots without a problem until it gets to the black screen with white text, where it says "Intel UNDI, blah blah, Product covered by the following patents, blah blah" and then it says
"Realtek PCI Express Fast Ethernet Controller Series v1.15 (090224)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
No bootable device -- insert boot disk and press any key"
As far as I can tell, the hard drive falling out is the only thing that would have caused this, so I can't imagine that it would have been anything else. As far as I can tell, the hard drive is sitting in there as securely as it has been at every other point, and nothing I can wiggle around or anything helps at all. I don't know if I need a new hard drive, or just some recovery software for something. Any helpful advice would be appreciated. Thanks.

Sounds like either the hard drive itself is damaged or the connector between the motherboard and the hard drive is damaged. The only way to know or sure would be to replace the hard drive. It should be fairly simple to do this, but unless you get the hard drive cover replaced there is no guarantee how long it will last. You can pick up a hard drive online from Newegg, ZipZoomFly, or any number of other outlets. I recommend a Western Digital Scorpio Blue due to it's combination of reasonable price, good performance, and reliability.
Here are two good sources for Toshiba parts to order the drive cover from.
National Parts Depot
Spare Parts Warehouse
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Similar Messages

Snow Leopard and hard disk problems?

This may just be a coincidence but I and several colleagues have had problems with Macs over the past week.
a) My Macbook Pro lost the date/time and wi-fi settings. Next reboot wi-fi was still lost. Now seems OK again.
b) At times my 24" iMac is running slowly when nothing seems to be hogging resources (eg just copying a 3Gb file to an external hard disk). Time Machine also seems to be taking much longer to backup.
c) Hard disk failed on a Macbook Pro of a colleague
d) iMac 27" seems to be having severe hard disk problems for another colleague - Applecare will be visiting after trying numerous fixes over the phone.
On my machines I have run the Cocktail suite (permissions, scripts and caches) Disk Utility Repair and Techtools Deluxe (no reported problems) but the iMac problems seem to creep back.
It is like a disk caching process (or Spotlight?) is not cleaning up properly and is clagging up the system. Or maybe a hard disk is close to failure but the problem is not severe enough to show up in diagnostics? In any case I am diligent about backing up at the moment!

Or maybe a hard disk is close to failure but the problem is not severe enough to show up in diagnostics?
Common symptoms of a dying hard drive
Hard drive is making a clicking, whirring, grinding, ping pong ball noise or any other type of unusal noises.
Hard drive is not spinning.
Computer is not recognizing the hard drive.
Sluggish loading of applications.
System freezes and hangs.
An interesting site - Hard Drive Sounds by drive manufacturer.
How much hard drive space do you have left?
Disk Inventory X
OmniDiskSweeper
WhatSize
SpaceControl
Disconnect all peripherals from your computer. Boot from your install disc & run _*Repair Disk*_ from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select *Disk Utility.*
Select the disk or volume in the list of disks and volumes, and then click *First Aid.*
Click _*Repair Disk.*_
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751

MBA hard disk problems

I appear to be having hard disk problems and would appreciate any suggestions as to how to determine what the cause might be.
It began when the MBA late 2008 with 10.6.6 would not startup, just an endless cog wheel. Using the installation disk I found that the disk repair utility identified that the MBA hard disk was corrupted and the repair utility couldn't repair it.
I deleted the contents of the MBA disk verified the disk and reinstalled the system software and all my other programmes and files.
(This took about a day as I did not have a backup of the MBA but I did have the files and programmes on other disks etc. (Never again - I bought an external hard disk so that I could have a copy of the installation disc on it and also a backup of the MBA and all the system software updates.)
All has been well for a couple of weeks until today when the MBA would not start. For the first time in my life I saw a message covering most of the screen saying "Will not start up - turn the computer off by holding down the power button until it turns off and then restart the computer" or something similar.
Needless to say the computer refused to restart and again after looking at the MBA disk with the disk utility it required repair and again the repair utility said it could not complete the repair.
Wiped the MBA disk again and reinstalled and restored the programmes and files. (so much easier with the install image and backup on an external hard disk and Time Machine is tremendous).
So the MBA appears to be back to normal.
But will it stop again? It the hard disk flawed or fundamentally corrupted?
I have verified the hard disk with the apple disk utility and also with onyx. Both say it appears to be ok.
Any suggestions as to how to work out what if anything is going wrong would be much appreciated.

When I said verified I meant that I ran the verify and repair command in the apple disk utility and also ran both the smart status in onyx and additionally the verification command in onyx.
Just to clarify the second occasion that the MBA would not startup falls under the category of “You need to restart your computer” which indicates a indicates a “kernel panic”.

Windows has detected a hard disk problem

I just got a warning from windows that I have a hard disk problem then Toshiba Utility notifies me with the following:
Disk0
Your HDD has the SMART Predict Failure function which monitors the HDD operating status. Your HDD is experiencing a problem and SMART monitoring software predicts that the HDD will fail. Toshiba strongly recommends you create a back-up for your HDD data. Then contact an authorized service provider in order to check your drive and purchase a new replacement drive if necessary.
I have never had problems with a hard disk, all I know is that I should get a backup drive as soon as possible. After I back up my files and everything....what is the next step? Take it to a repair man to fix, get a new harddrive, contact about warranty, what exactly do you do with this kind of situation? Is it fixable?
System Details:
Toshiba Satellite L675D-S7052
Windows 7 Home Premium 64 Bit

If you're computer is under warranty, you should contact customer support at (800) 457-7777. The hard drive will need to be replaced.
- Peter

Window detected a hard disk Problem on my Satellite L505-S5988

Hi,
I have a Toshiba Satellite L505-S5988 with window 7 Home Premium 09 Service pack 1. It is 2+ years old and my hard drive is Toshiba MK3263GSX 287GB. Lately, I got a window warning message as “ Windows detected a hard disk Problem. Back up your files immediately to prevent information loss, and then contact the computer manufacturer to determine if you need to repair or place the disk….. The following hard disks are reporting failure: Disk Name: TOSHIBA MK3263GSX Volume: C:\ “.
Since then, I have imaged my laptop and run malware/spyware softwares, and it looks like my computer is clean. The laptop device manager said my hard drive is working properly. However the warning keeps pops up. I opened Administrative Event Viewer and found the below warning:
“Log Name: System, Source: Disk, Event ID: 52.
The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.”
EventData
\Device\Harddisk0\DR0
0E00030001000000000000003400048002000000000000000000000000112
D000000000000000000000000
Besides this warning, there are also other errors and warnings back to years ago, such as AFS failed to load, print service… Despite all these errors and warnings, my laptop seems to be running OK. I was not prevented from doing anything that I usually do.
Questions:
Is there a tool I can run to verify that my hard drive is truly bad?
Can any tool further identify where?
Can it be repaired? Reformat? Or I have to replace with a new one?
What options I have if I have to replace with a new one?
What is average cost of it?
Any help will be highly appreciated.

Satellite L505-S5988
Event ID: 52 - Source: Disk
..the warning keeps pops up.
That's good enough for me. I would replace the disk.
You can verify it with the free trial of HD Tune.
-Jerry

Recurring iMac G5 Hard Disk problem and worthless AppleCare

Hello all! I have a recurring iMac G5 2Ghz (20-inch) Hard Disk problem.
I bought my parents, aged 52 and 55, an iMac last summer. Hoping this would be their solution to a hassle free and easy computer environment, since I would leave for China for about 1 year. But last month the hard drisk crashed and could not be fixed.
At first the start up speed slowed down, then the start up process would continue infinitely, then the computer just booted into a screen with a question mark.
I have a AppleCare Protection Plan (APP) and so I called the Help Desk and they put me in touch with a Service Center (Sittard, the Netherlands). Now I thought, since I live within the proper range of at least 3 service centers (Heerlen, the Netherlands), I could get on-site support (as stated in APP), unfortunately for unknown reasons, my parents had to drag the 20 inch monster to the service center.
Normally the repair should take 2 days, but instead it took 10 working days. My dad naturally asked, if they could restore the data on the disk. This was only possible if we paid about 2000 euro. So, no deal!
After picking the iMac up again, the computer booted into the Mac OS installation. This again surprised me, since according to the APP they should at least put some effort into restoring the applications. Not even iLife was pre-installed, which was of course on the computer when we bought it. Next to that the Service Center's Mac OS installation disc was still in the drive; how careless!
They were quite sad about the lost data, but accepted it, as we all know that these things can happen to electronics. BUT today, the same problem recurred! First the start up process slowed down and now (again) it tries to start up infinitely.
The hard disk is brand new (1 month), no strange programs and no abnormal use. According to the diagnostic tools the file structure is damaged, but it seems to keep getting worse. The Apple Help Desk guy was even surprised this happened to a brand new disk and installation. He recommended reinstalling the system.
But, I'm not happy with this solution! A hard disk breaking down, is one thing. But the same problem recurring 1 month later made a couple of alarm bells go off. I'm hoping Apple will consider replacing this machine from **** with a brand new iMac. Since my parents are scared ********, that whatever document they type today might disappear again tomorrow. This is not a comfortable computing experience.
By the way: the computer has only basic software: Microsoft Office, Skype and iLife and my parents only use those programs, surf the net and send email.
Any of you had a similar bad experience with the iMac's hard disk, AppleCare or any of Apple's Service Centers? Or does anyone know how to reach Apple by email?
iMac 20 G5 2Ghz Mac OS X (10.4.6)

I had a similar problem with my 20" 2Ghz iMac.
After replacing the HD and the next 'going bad' the tech realized there was a different problem.
After discussing it, and the distance to an authorized repairer he offered on-site repair.
After a lengthy parts delay I was offered an upgrade to a iSight iMac.
The tech narrowed my problem down to a faulty logic board before offering a replacement. He could have been wrong but it seemed logical with all of the same symptoms.
Press your AppleCare to replace this computer. They are going to try and repair but insist if this fix doesn't work you want a new iMac.
I hope everything works out for you.
Edit: There is a great program that Apple techs recommend called DiskWarrior. It did not fix my problem but it allowed me to get my most important info off of the computer before it went to computer heaven. Might not work for all but it works well for me as I still use it today.

Windows 7 on MacBook Pro Retina late 2013. Showing popup window as "Windows detected a hard disk problem"

I have installed Windows 7 64 bit version in my MacBook Pro Retina(13") late 2013 model . It was working fine from last 8 months but recently popup window showing as "Windows detected a hard disk problem" once login. Please check the following image.
I have contacted Apple Support team. They have tested the hard disk while booting from Mac OS and all the reports showing as hard disk is fine. Then I thought might be it was some virus and removed the Bootcamp partition and re-installed Windows 7 Operating System. But once updated Windows 7 with latest updates. This message showing again.
Would you please help me out to fix this issue. Anybody faced similar issue?

No I think that all drive are really on failure
I've boot with an ubuntu livecd and smartmontools see also the failure.
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate     0x001a   200   200   000    Old_age   Always       -       0
5 Reallocated_Sector_Ct   0x0033   100   100   000    Pre-fail Always       -       0
9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1872
12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       762
169 Unknown_Attribute       0x0013   253   253   010    Pre-fail Always       -       4003597393408
173 Unknown_Attribute       0x0036   100   100   100    Old_age   Always   FAILING_NOW 12124890467160
174 Unknown_Attribute       0x0022   099   099   000    Old_age   Always       -       7469954
175 Program_Fail_Count_Chip 0x0022   099   099   000    Old_age   Always       -       4989854
192 Power-Off_Retract_Count 0x0012   099   099   000    Old_age   Always       -       31
194 Temperature_Celsius     0x0022   064   064   000    Old_age   Always       -       36 (Min/Max 11/75)
197 Current_Pending_Sector 0x0022   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x001a   200   199   000    Old_age   Always       -       0
240 Unknown_SSD_Attribute   0x0022   100   100   000    Old_age   Always       -       0
When I use the Mac disk tools from the startup menu, it see also the problem.
Now the big question is : Why I've this type of issue with 2 MBA and 1 Macbook pro 15".
Their configurations are the same : windows 7 with truecrypt.
Maybe Windows drastically reduces the lifetime of the Apple SSD drive.
The 3 Mac are used for less than 6 month !!!!

Windows Detected a hard disk problem Toshiba Satellite L505-S5988

It has been about 2 months since I had my new laptop and first I coudnt get the flash cards to work so I finally fixed that and now everytime I start windows an error message comes up and keeps coming up every 10 minutes saying:
Windows detected a hard disk problem
Back up your files immediately to prevent information loss, then contact computer manufacturer to determine if you need to repair or replace the disk.
-> Start the back u process
-> Ask me again later
Show details
Which disk is failing?
The following hard disk are reporting failure:
Disk Name: Toshiba MK3263GSX
Volume: C:\
Please tell me how I can fix this because I called Toshiba support and the guy couldnt even figure out the drivers name for flash card.
Toshiba Satellite L505-S5988
Thanks

your hard drive is failing. you need to do what it says. back up everything and then either call toshiba to have it replaced under warranty or buy a new one and change it yourself. this is where all of your info and files are saved so if it fails without you backing it up you lose everything.
-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

Im my lap has hard disk problem,how to resolve the problem,pls help me...

Hello,
           I have hp pavilion dv4 lap,in this lap has some hard disk problem,when i am turn on the lap that screen shows this message "The smart hard disk check has detected an imminent failure.To ensure not data loss,please backup the content immediately and run the hard disk test in system diagnostics".
           After that i was diagnostics the system but no changes in the lap,,again again lap shows hard disk error(301).
           Then i am chosen the enter option to start up the lap it take long time for openning the windows,after enter the windows that also shows about the hard disk error in within few minitues,
           What can i do?
           This lap bought at 12-oct-2012 from malasiya,now im in tamil nadu,how to solve the problem please help me.

Hello srhk. Thank you for posting on the HP Forums.
I understand the hard disk is experiencing issues. Error 301 indicates the hard disk possesses a hardware defect. I would contact HP Phone Support for assistance, or purchase an equivalent hard disk.
If you choose to contact HP, their options will be based on the warranty status of the computer. If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480...
You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Please let me know if you have any other questions or concerns.
Mario
I worked on behalf of HP.

Showing hard disk problem

i have a laptop with model compaq 6720s.From last 2 days it is showing a pop up message that windows has detected a hard disk problem.I have run it in safe mode.But there is no message coming.So how can i check whether my hard disk is ok or not or i ve to go to any service centre? Can any body help me regarding this?

i had purchased it last year through loan and this year i faced hard disk problem not even it is 1.6 yrs.Also before that i had faced many plm like cannot install XP ,cannot install real player, VLC player.If this system has so much compatible ploblem why ur company is making such type of things.i made a great mistake on purchasing ur product.I will never suggest any body to purchase HP product.Purchasing hp products means weastage of money and time also taking unnecessary headach.

M91P hard disk problem

Windows 7 detected a hard disk problem!!! where i can ask for replacement??

you might be able to do it yourself or want to have OWC Macsales do it, and you mght want to be asking in the macbook pro forums.
http://www.macsales.com/macbookpro
And they have how to guides or you can find others on the net
Direct you to the proper forum for MacBook :
MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
Mac OS X Forums
https://discussions.apple.com/community/mac_os?view=discussionshttp://www.apple.com/support/macbookpro

Satellite L55-A5299 Hard Disk Problem

My laptop has a pop-up saying Windows detected a hard disk problem, I have already backed up my stuff. I also did a complete restore of the laptop and that still didn't make it go away. What do I have to do?

Hi Ishaan,
I have already backed up my stuff. I also did a complete restore of the laptop and that still didn;t make it go away.
I just want to verify the word "complete restore" does it mean wiping the entire computer back to factory settings?
On my own option this is something to do about the internal hdd that is to became failing. So I would suggest if you still have warranty of your laptop contact toshiba # 1800.457.7777 business time 8am-2am the following day EST. Or if the laptop doesnt have warranty anymore, better buy a new hdd.
Hope this will work for you. ^_^
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
- cokies

My mp3 player has a hard disk problem, where can I send it to get fix

I have a Zen Sleek and it basically busted and out of warrenty. I can't format the dri've nor can I reload the firm ware. I just get a picture that says hard disk problem. No where on this site can I find a place to send it to, to get fixed. I emailed customer support and those people would not even help me because I was out of warrenty. They did not even give me an address to send the thing to get fixed. Whats up with that?

If you're out of warranty you'll have to call Customer Support to get service. The number to call should be in the support folder on your install CD, or you can use the Tutor phone number from the "Contact Us" section of this site.
Dale

ZEN EXTRA EAX FREEZES"HARD DISK PROBLEM" AND WON'T RESCUE:HOW I FIX

Well nobody tried to help me so I got on the web.first if you try to paperclip reset and nothing,try this:hold the paperclip(you need both hands) and hold play/pause at the same time and disengage paperclip and you get rescue mode this is how I fixed it once,their are four options:clean disk,reboot and two more.CLEAN DISK AND RE-BOOT ONLY!Because the second option will clean out your library!If that does'nt work and if it says:"hard dri've problem" after trying several times you have to smack it on the palm of your hand and after three smacks it went back to normal!(By the way it fell off the countertop with the protecti've case and that's when this night time nitemare began,milk and cookie insomnia cure!). It just skipped,the hard dri've looks like a little record player and I guess it(like a needle on a record it jumped?)But now it works perfect again. I have "THREE WARRENTY",(TWO YEARS LEFT) but I would lose my 2,800 library if replaced repaired! A chance I did'nt want to take.PLMK if this works,SANSOO..........

A few weeks ago I dropped my Extra and had the same problem, it was now out of warranty so I figured I had a paperweight, so when I ran into this thread I figured I had nothing to lose., and gave it firm whacks on my palm, (the first one didn't work) To my surprise it powered back on, and now seems to work. I transferred new songs to it and it is now charging up again. I admit this has all occurred in the past hour so I don't know how permanent this is, but it does give me hope. I would like to emphasize though that this was a last ditch effort. I had tried going into the recovery mode and got a hard disk problem error so none of the regular options would work.

Help needed Hard disk Problem

I am not very computer Savoy!. But every time I turn my laptop on it keeps freezing up on me and I get a massage that says I am having a Hard Disk Problem and that I should back up all my files before the computer crashes. And I would like to what I should do to fix this? I thought that I could reload my operating system but my computer did not come with that disk and I can't seem to find it here on this web site. Any idea's?

Without knowing specifically which model you have it's difficult to tell for sure, but most Toshiba's made in the past few years come with a Recovery Partition. You can invoke the Recovery Process by holding down the 0 (zero) key while turning the computer on and holding it down until the Recovery Process starts. You can also create a set of Recover Disks from the Recovery partiton by going to "Start - All Programs - Toshiba - Recovery - Recovery Disk Creator".
As for the error message about Hard Disk Problem, that could mean that the hard drive is starting to malfuncion and will soon stop functioning at all. You need to determince what brand of hard drive your's is, go to that companies support site, download their Diagnostic Program, install it, and run the most exhaustive test to determine if it is failing or not.
And please backup you important data as soon as humanly possible as there is a good chance you will lose it forever.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Creative Zen Player Hard Disk Problem!

There's a problem with my Zen player.
I was listening to music when suddenly it hanged and became very warm.
After recharging the battery, the zen player did not load properly and instead listed out 4 options for me to choose:
Clean Up
Format All
Reload Firmware
Reboot
Rebooting doesnt help at all.
Clean up refuses to work and nothing happens when I press yes.
Format All gives me an error. Says that it is a harddisk error.
Reloading Firmware is impossible because Creative MediaSource Organizer cannot detect my Zen player when I plug in onto the computer. It also says that there is a harddisk error.
Is there anything I can do? Can I get a refund? I hope this will not happen again because my Zen player is only around 2~3 months old and this shows that Creative Zen players have poor hardware. I hope I need not retract my praises of Creative's Zen player.Message Edited by lijuliju on -7-2005 0:59 PM

Your faulty player does not equate to Creative having poor hardware. Be realistic.
Hard disk problem error not surprisingly indicates there is a problem with the hard disk, so contact support to get a replacement (click the link Support > Downloads on this page).

Hard Disk Problems

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