Hard disk Short DST test failed HP Pavilion dv4

Hard disk Short DST test failed, failed ID: M0D81S-65K7JK-9XNK1G-60QG03
what is the matter ?what should I do ?
thank you
Tarif

@Tarif ,
Hello and thank you for posting on the HP support forums. In this situation you will need to replace the Hard Drive.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting and have a great day.
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I work on behalf of HP

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Pavillion g6-2218nr Hard Disk Short DST test Failed

I have an HP Pavillion g6-2218nr notebook that will not start up. When running the start-up diagnostic test and the Hard Drive diagnostic test, both tests showed the Hard Disk Short DST FAILED.
The failure code is:
GUQDU4-6B872D-MFPX1F-60Q103
Product ID:
C2N56UA#ABA
The notebook is unfortunately out of warranty. Does the hard drive need to be replaced? Can you recommend a replacement? Are there instructions available?
Thanks!
This question was solved.
View Solution.

Hi,

Hard Disk Short DST Test Failed

Hi,
I haven't used my laptop in about a month, and when I booted up, I got a black screen. I went into system diagnostics, ran a htest drive test and it failed on short DST. My failure code is: 0GAP7W-5LJ67H-MFGH5G-60WF03
I'm out of warranty by 2 months. Any advice on how to possibly fix this will be much appreciated. I'm pretty experienced in technology. I have access to a windows 8 boot cd, and Ubuntu Linux.

Hi:
The short DST fail normally means you need to replace the hard drive.
Paul

Hard drive Short DST test failed

My laptop HP Envy 15 fails to load Windows. I ran diagnostics and got a error. The HP UEFI diagnostics for hard disk failed the Short DST test with failure code UC2DUW-7HH7HH-MFPV6K-60QH03. Does this mean I have to replace my hard drive? My laptop's product ID is G0T55AV and I have Win 8-64 installed on it.

Hi there:
Yes that means you've a failing/failed HDD. You've to replace with a new one.
If you're under warranty, HP would send you replacement HDD.
If you've not yet created Recovery USB/discs after you setup the laptop, you may order them from HP.
Order recovery USB:
http://support.hp.com/us-en/document/bph07143
Contact HP:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Check warranty:
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=in&lc=en
Your Hp Envy 15t-k000 CTO Notebook PC came with 1TB HDD if I'm not mistaken.
If you're not under warranty, you can buy a new branded 2.5inch SATA internal laptop HDD . Get HDD of at least 1TB for recovery USB to work.
This would help you in replacement, it's a bit of work to for that:
http://support.hp.com/us-en/document/c04330942
Regards
Visruth
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Hard Disk Short DST: FAILED Failure ID: MC05BK-6KP7H9-MFPWW1-60VN03

Hard Disk can't be read anymore.
Failure ID: MC05BK-6KP7H9-MFPWW1-60VN03
What does this ID exactly mean?
I know so far that the hard disk has to be replaced. But as usual there is unsaved data to be rescued ...
One year warranty by HP has expired but there still ist two years German "Gewährleistung"
Some more informations:
Error "3F1"
HP PC Hardware Diagnostics UEFI 4.3.3.0
HP Hard Disk Test
Testing Drive: 1
Hard Disk SMART Check: PASSED
Hard Disk Short DST: FAILED
Hard Disk Test: FAILED
Failure ID: MC05BK-6KP7H9-MFPWW1-60VN03
Product ID: D6Y76EA#ABD (HP Pavilion g7-2306sg Notebook)
BIOS F.23 (12/27/2012)
HDD:
Modell: ST500LM012 HN-M500MBB
Firmware: 2AR10002
MS Windows 8.1 (64-bit)

Whenever the Hard Disk Short DST test fails with a 24 Digit Error Code "MC05BK-6KP7H9-MFPWW1-60VN03" that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue
This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..
HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby
Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive
Please try the below shown troubleshooting steps once:
Step 01. Remove the battery and unplug the AC/Power Adapter
Step 02. Press and hold the Power button for more than 30 Seconds
Step 03. Plug in the AC/Power Adapter (leave the Battery out for now)
Step 04. Press the Power button and check if the Unit works normal
If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook
If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support
http://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop
Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :
http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf
You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Hard disk Short DST: Failed, HP Pavilion g6-2213so

We own a notebook HP Pavillion g6-2213so, windows 8 and is about 5-6 months old still on waranty.
Yesterday the screen just went blank, but i thought it wasprobably hibernating or something.
Now when i try to boot it, the message it gives is wait automatic system recovery.
But since it did this for to long i tried a system check using the start up test and this is what it showed me;
Processor check : passed
Memeory test: passed
Hard disk smart checkassed
Hard disk short DST check:failed
Failure ID: GSJ88F-6GW6N0-MFPX1F-60XH03
Product ID:C4M01EA#UUW
Just to note, i mid may this laptop developed a hard disk problem and we have just recently recieved a new hard disk from The HP support team on our waranty, so this hard disk is barely a month old and this is happening, ineed your help HP.
Thanks

Try everything on this list first.
If no success, then Contact HP.
The hard disk is an item that can be replaced by the owner. The hard disk is covered under warranty and will be sent at no cost to you.
Locate your recovery disk set or usb recovery media so you will have it ready to use when the new hard disk arrives. You will need it to perform a factory image recovery that will return your notebook to the state it was in when delivered.
If you did not create recovery media you will have to purchase a set from HP or an HP partner.
regards,
erico
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Hard disk short dst failed

hello! my system is hp pavillion-g6-2312ax and my system got hanged in between of my computing . as usual when it hangs i will wait for that to recover, but this time it took a long time so, i shut it down by pressing the shutdown forcely.
when restarted it again it hanged after the hp logo goes..... and again restarted. but tis time it showed automatic repair .
pls help me i tried going to hp hardware diagnostic but shows hard disk test failure
i detail the problem here...........AND MY SYSTEM IS STILL UNDER WARRANTY
hp pavillion g6-2312ax
operating system- windows 8
HARD DISK SHORT DST TEST FAILURE
SMART status has passed
failure id IS (SHORT DST FAILURE)
OLVBJO-6JW71R-MFPWWJ-60VE03
FAILURE ID FOR SYSTEM TEST IS
OLVBJ0-6JW71Q-MFPWWJ-61VE03
PLEASE MAKE SURE WHAT IS THE PROLBLEM
This question was solved.
View Solution.

Hi,
The 24 character error code for the short Disk Self Test ( DST ) would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the 'freezing' issue you mention.
As your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

HP Pavilion g6-2230ew Start-Up Test and Hard Disk Short DST: Failed

Hello community,
As you can see, my notebook model is HP Pavilion g6-2230ew.
I bought it one year ago, and it keeps freezing and hangs for about few months.
I've searched what i could do and I did a Start-Up Test to check if its the hard disk problem.
The result was that everything passed, but hard disk short DST failed.
I saw replies for similiar problem with other HP notebooks and solution was a new hard disk.
My warranty is still actual, but I want to ask if there is any other solution than exchanging my hard disk, and if that's what I should do - how long I would have to wait for such service.
Looking for reply.

Well the hard drive has to be replaced and it sounds like it is overdue. The ordinary means to do that under warranty is to send the laptop to a Service Center. We have heard that, sometimes, when the moon is full and the Call Center rep is in a good mood, they will send you a hard drive, charge your credit card 2 or 3 times what it is worth at retail and refund when you return the defective drive. But that is purely a matter of grace and they do not have to do that. Turn around time varies all over the map from 3 working days to a couple weeks or more and there is no way to predict. A hard drive replacement should fall at the low end of that range since they should always have hard drives for replacement and it is a very easy fix.
On hard drive replacement under warranty, given that a new hard drive is well less than $100, I might be tempted not to lose 4 or 5 days' use of my laptop and come out of pocket myself but that's me and your cost/benefit analysis could be different and likely is.
They will return it to you restored to factory specs and will make no effort to preserve any of your data. When I do send them in for repair I always try to image the drive, if it is not too dead.

Pavilion dv6z-7000 hard disk short DST failed

I bought this HP Pavilion dv6z-7000 notebook (windows 7 64-bit) in the middle of September as a gift for my cousin who's in China. After I received my computer I found it was always not responding (e.g. When I clicked "my computer", it freezed and showed "not responding" for ~10min). As I was going back to China and there's no time to mail it back to HP for reparing, I reinstalled the system (windows 7 64bit) by myself and it looks fine for a couple of days. But when I came to China and was going to give it to my cousin, it showed the same problem again. Yesterday it got even worse -- it was unable to shut down or start windows.
When I did HP F1 start up tests this morning, each test (Start-up, Run-in, Tuneup, Hard Disk) failed at Hard Disk Short DST:
Failure ID: M4GG6W-67V68K-QFPK1F-60QG03,
Product ID: A3G60AV
I'm wondering whether HP has some service center in China that can repair it for free? Or do I need to bring it back to the US?

Hi
Incase you have a Global warranty you can get it fixed in China or else you can call HP Technical support and inform the same but the Part will be delivered only to US. The best for you will be to call HP Technical support and check the warranty and then decide.
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

Hard drive short dst check failed

First of ask On starting the system, it was taking much longer time than usual.. Then after logging in it showed only a blank black screen with white mouse pointer.. had to force shut down (shut down also took longer time).. on starting went to safe mode and ran extensive system check.. HARD DRIVE SMART CHECK PASSED but HARD DRIVE SHORT DST CHECK FAILED...I have the recovery discs and the notebook is under warranty.. Please suggest the best possible solution..

Well if it is under warranty I would call HP in your country and tell them the failure code. I cannot promise anything as I do not work for HP but as I understand it they will send you a replacement hard drive. They may charge your credit card and then refund when you send the old one back to them. Just run the recovery disks on the new one. If you can still boot to Windows do a Windows Backup to thumb or other external drive so you can save your documents, music, etc before you replace the drive and then just restore the files to the new drive.

Hard disk short dst failure:

My desktop is run very slow and freeze most of the time run a test and the result is
Hard Disk Short Failure Id: M3715T-00075J-X87T0K-60U403. Can someone help me what is this.

Hi,
Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.
In the US:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://welcome.hp.com/country/w1/en/contact_us.html
Regards.
BH
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Run-In Test: Hard Disk Short DST: FAILED

Thanks very much!I have bought and implemented the new hard disk (https://www.alternate.de/HGST/HTS545050A7E380-500-GB-Festplatte/html/product/797154?campaign=Festplatte%2FHGST%2F797154). But now if I start the laptop the following screen appears: And is it right that it is only able to drag the "recovery.exe" with an USB 2.0 to the new hard disk?

Hi Everyone,
The laptop is a HP ENVY 4-1258sr Ultrabook and failed the Run-In Test.
If I start the laptop there´s this defect report:
I think the hard drive has failed or? Unfortunately the warranty has already expired. Can the data on the hard drive be rescued? I would be very grateful for help!!!
The Data of the Laptop:
Serial: [Personal Information Removed]
Product: D6W80EA#ACB
Model: 4-1257sr
Thanks!
Markus

Hard disk optimized dst: not available. What does it meen?

Hard Disk Test: (Extensive Check, via HP Advanced System Diagnostics)
Hard Disk SMART Check: Passed
Hard Disk Short DST: Passed
Hard Disk optimized DST: Not Available
Hard Disk Long DST: Passed

Hello Anujith,
Welcome to the HP Forums! I hope you enjoy your experience!
I understand hard disk test is not available. This normally indicates that the hardware is starting to fail. I would contact HP phone support for assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns.
Mario
I worked on behalf of HP.

Hard drive short DST failure

hard drive short DST failure code PGFTHS-00079L-60R303 DO i NEED TO REPLACE HARD DRIVE?
This question was solved.
View Solution.

Hi,
Yes, the 24 character error code for the Disk Self Test ( DST) would indicate that the Hard Drive is failing and needs to be replaced.
If you are is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hard Drive Short DST Failute

Windows 8 no longer loads. I honestly dontcremember if it's 64 bit Windows 8. I have tried the recovery CD that came from HP and changed the boot order. No luck. I am able to run system diagnostics. The tests show everything is running except:
Hard Drive Long DST Check: Failed
Failure ID: PLJESW-7187JJ-MFPV61-619E03
Product ID: F9H22UA#ABA
My laptop is out of warranty so I will replace the hard drive myself. Which hard drive is compatible and do you have a link to any instructions?
Thanks

scrammgrl wrote:
Basically, are there two versions of the HP Pavilion 15 notebook?
Hi,
No. There are many versions of HP 15" laptops and few generations of HP Pavilion 15" laptops. You can find HP 15, HP Pavilion 15, HP Envy 15 ... each type/class has few generations.
Regards.
BH
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Hard disk Short DST test failed HP Pavilion dv4

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