[Hard Disk Test Failed] - HP ENVY 14-1260se Beats Edition Notebook PC

Hey, I've been getting "SMRT Hard Disk Error" messages recently and ran hard disk test. The results are: "Hard Disk 1 Full" (0305)"Hard Disk 1 SMART" (0301) I was wondering what hard drive should I purchase to fix these problems? Thanks!

Hi,
You can order a replacement set of Recovery Discs starting on the link below.
Order HP Recovery Discs.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Pavilion G6-1203ey: Hard Disk Test FAILED, but can still boot into Windows

Hello
I have HP Pavilion G6-1203ey laptop. After installing Windows (7 ultimate, 64 bit) and some drivers on it and after several restarts, it hanged at Windows logo and I had to turn it off with power button. Then after turning it on, it gave me the option to repair problems which are preventing it from starting up, from there I let it to restore the computer to an earlier restore point and after a restart the Windows was working again. After that I decided to do a hard disk check just in case.
The Hard Disk Self Test ended up with a message: Hard Disk 1 Full (305). Then I installed HP Unified Extensible Firmware Interface (UEFI) Support Environment and did hard disk from there. I chose the comprehensive test from the options, but it finished fairly quickly (in ~1 minute) with the following output:
Testing Drive: 1
Hard Disk SMART Check : PASSED
Hard Disk Short DST : FAILED
FAILURE ID : PTTU22-5T774L-MFPV4K-60S003
PRODUCT ID : A5Q15EA#B1R
Hard Disk 1
Hard Disk Test : FAILED
A bit more background:
The previous owner told me that the original HDD was faulty which is why he replaced it with this one last year. He said that other than that there has been no problems with the laptop. The Windows is working right now and this HDD is quite new so I would not have expected any problems with it, but the results from the previously mentioned tests seem troubling. Is there a reason to worry?
Thanks
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Hi Alnuir,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I read your post and looked into the failure ID that you posted regarding the failed Short DST test. That error is indicating a hard disk failure meaning that if it hasn't failed it might soon. If everything is working I would considering backing up your data on a regular basis just to be safe. You could have a local technician take a look at the hard drive to see how close it is to full failure.
Thank you,
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Hard disk test failed on HP Pavillion dv6-1100eo notebook

I have a HP Pavilion dv6-1100eo Entertainment Notebook PC (P/N: NR597EA) with Vista 32-bit. Unfortunately no warranty left in and general I have been very happy with this notebook.
However suddenly Wondows would not start up - and it did not even find Startup Recovery partition on the harddisk. As I wasn't sure if this Startup Recovery was on hard disk or not - I ordered System Recovery DVDs for this Scandinavian language version.
These disks did not work - so I figured I have probably not done my homework before ordering those disks.
Then I ran system Diagnostics (even if I have a old BIOS version F.03). On the diagnositics - both Quick and Full Hard disk test failed during the first 1% of the scan.
Is there anything that can be done - or is the only option new hard disk? In case - what hard disk is recommended that is not too expensive - as I don't want to invest too much into a soon 3 year old notebook.
I recently bougth an external harddisk (1 TB) based on USB connection. Can that be used bypassing internal HD. In this way I would increase HD capacity and not invest anymore into this notebook - since I already have the recovery DVDs
It is probably only a time question before I will buy a new HP notebook - that is why I don't want any long permanent fix of this problem.
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Hi,
Sorry to say, but you won't be able to install or boot Vista from the external HDD, so if you need to get the notebook working, you're going to have to replace the internal drive.
The drive on the link below is an example of one that would be fine for your notebook.
500Gb Hard Drive
The procedure to replace the Hard Drive starts on Page 57 of your Maintenance & Service Guide.
Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive.
Regards,
DP-K
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Weird ringing noise when laptop is plugged into AC - HP ENVY 14-2050se Beats Edition Notebook PC

Hi, last month I bought this HP ENVY 14-2050se Beats Edition Notebook from a nearby electronics store and I loved it from first sight. Except a few problems emerged when I first turned it on at home. First, yes I did a full hp recovery factory restore when I got home. It is running Windows 7 Home Premium and I already tried muting the microphone and speakers and it has not solved the problem whatsoever but it only shows up when I have my Envy plugged into AC power, on battery it makes no noises.
The problem is that whenever it is plugged in it makes a weird ringing noise which is very clear and hearable to me and my friends and gives me headaches constantly. The noise is almost identicle to that ringing noise you get in your ears after hearing very loud noises. I tried using my mom's HP ac adapter on my Envy and it still produces the noise so its not the adapter itself im assuming. Also, sometimes when playing music or watching videos on youtube it will hang for a split second or so once every while and make a weird buzzing noise, im assuming that could be normal behavior though and im not as worried about that so much as my other problem.
Any help is greatly appreciated, I just want to enjoy this great laptop!
Sincerely, Lance Shults

Hi, you aren't the only one.
I have a HP Envy, and I have this rining noise as well.
it is odd.
If I had to take a guess (I've been in IT for almost 17 years), I think it might be the power supply for some reason, in the laptop. Not the external supply.
Nearest I can say is it is a fast paced ring/ding.
Is yours similar?

Hard Disk Test Failed

I have a laptop G42 (Product # XB056UA#ABA) with Windows 7 64-bit. When I ran the start up test and hard drive test I received an error (Failure ID 9XVL02-55965Q-XD003G-60WS03). It says that the SMART Check passed but the Short DST failed. When I try to load windows I get past the starting windows screen but then it stops after that at the blue screen with the cursor showing but nothing else. I noticed on other forums that say to purchase the system recovery discs which I just received, however when I try them I get the same screen. I'm pretty sure the hard drive is dead, but my laptop is out of warranty. Is there something else I need to try to make the system recovery discs work? I changed the boot order so that the cd-rom is first but that didn't seem to help. If I do need to replace the hard drive is there any advice or information you can give me? Thank you!

Hi,
Failing the short Disk Self Test would indicate that the HDD has indeed failed and will need to be replaced.
The drive on the link below is an example of one that would be fine for your notebook.
500Gb Hard Drive
The procedure to replace the Hard Drive starts on Page 53 of your Maintenance & Service Guide.
Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive - see Here for details.
Regards,
DP-K
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Hard disk test failed-Hard disk 1 quick (303) for my HP mini 110-3700ca PC.

Operation system Windows 7 32-bit.
After a tragic accidental "bump" on the table (I didn't even think it's that serious..), the computer start to slow down significantly, and when I tried to restart it, it shows:
Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
It recommend me to Launch Startup Repair, but since HP mini doesn't have a CD-Rom... It shows error status: 0xc0000225.
It's kind of obvious that the bumping might damaged the hard disk, so I tried to run hard disk check, and "hard disk 1 quick (303)" was all I got.
I've put a lot of files on my netbook, and I'm quite desperate to see it working again. Please help!!
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Hi,
Well, that's very sad, could be due to physical damage too. Anyway, please do a HDD self test:
1. Restart the computer.
2. Keep tapping the F10 key when the HP logo appears. This will take you to Bios Setup Utility.
3. Select the Diagnostic tab.
4. Select the "hard drive self test" option and press enter to perform the test.
Note: This test takes at least 40 minutes (with luck)
Pass - The hard drive is not damaged, you can recover data.
Fail - the hard drive is damaged and may need to be replaced, no choice.
Regards.
BH
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I have hp 2000-299 wm notebook that failed the hard disk test. what can be done?

Message said: " SMART hard disk error. The SMART hard disk check has detected an immintent failure. To ensure not data loss, please back up the content immediately and run the Hard Disk Test in system diagnostics. Hard Disk 1 (301) F2 System Diagnostics ENTER-continue setup."
I ran the Hard Disk Test and the following message appeared:
"Testing Drive 1
SMART check: passed
Short DST: passed
Long DST: FAILED
Failure ID: UAGF7T-5SP669- MFKR4K-618MO3
Product ID: QE282UA# ABA
Hard disk 1
Hard Disk Test : FAILED
for more info... go to this website

Your notebook hard drive has failed, you need to get it replaced to fix your notebook.
If covered under Warranty, you may contact the HP Tech Support and have them ship you a replacement drive, or else you may purchase a new one.
If you would like to purchase a new Hard Drive, any of the below will work.
500-GB, 5400-rpm Part Number: 634932-001
320-GB, 5400-rpm Part Number: 622643-001(the one shipped with the notebook)
250-GB, 5400-rpm Part Number: 622641-001
You can contact the HP Support Team(Phone, chat, email) from the below link:
http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&dlc=en&lc=en&product=5166284

HP Pavillion g6 hard disk test failure

Hi!
My HP laptop stopped working, I cannot get into windows but can reach the diagnostics tests at the startup sequence.
The following was reporeted on a Quick Hard disk test:
Smart Check: PASSED
Short DSN: FAILED
FAILURE ID: 9U0AJM-63570E-MFPX0J-60WH03
PROD ID: B1J44EA#UUW
Hard disk 1
Hard disk test: FAILED
I'm guessing I need to replace the hard drive ?
Regards,
BigRedMachine
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View Solution.

Hi,
Unfortunately it does look like you'll need to replace the HDD - the error code for the short Disk Self Test ( DST ) would indicate that the Hard Drive is failing and needs to be replaced.
The HDD is a warranty item, so if your notebook is still under warranty, contact HP ( with the 24 character error code ) and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Hard disk test unable to complete on elitebook 2740p

when i run start up test, memory test passes but HDD test fails. the computer boot up to windows but takes longer. what may be the problem?

Whenever the Hard Disk Test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue
This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..
HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby
Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive
Please try the below shown troubleshooting steps once:
Step 01. Remove the battery and unplug the AC/Power Adapter
Step 02. Press and hold the Power button for more than 30 Seconds
Step 03. Plug in the AC/Power Adapter (leave the Battery out for now)
Step 04. Press the Power button and check if the Unit works normal
If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook
If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support
http://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop
Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :
http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf
You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive
Hope this helps, for any further queries reply to the post and feel free to join us again
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Hard Disk Test

Testing Drive: 1, Smart Check: Passed, Short DST: Failed.
Failure ID: QAGCXG-59N74T-XD6U2K-60WR03
Product ID: XG892UA#ABA
HARD Disk 1
Hard disk test: Failed
I have the HP Touchsmart tmz
It appears I will need a new hard drive but since I can start up the computer to ensure backup have I lost everything or can I get it recovered by a technical person or company.

Hi
You may still give it a try from F11 option if unit loads you can back up your data. In case this does not work you might have to get in touch with any Hard drive data recovery center for help.
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

Dm4 wont boot- hard disk error but passes hard disk test

My dm4 laptop froze yesterday and I was forced to restart it- it is 3 years old but I have had no issues with it. When trying to reboot it will not start and if I run windows repair it comes up with the failed 2 hdd error. I thought it was a hard drive failure as I originally got a 305 error code when running the hard drive test. Upon opening system diagnostics I ran the hard disk test and it passed no problem. However if I run any of the other tests- start up, run in, or system tune up, I get the error Hard Disk 1. I tried the hard disk test again and it passes. Ive run Avg virus scan and found no threats. I have no idea what is going on- I did a BIOS rollback and the computer still wont boot up. What is happening and can I recover my data?

With the intermittent errors,it sounds like the hard drive is failing and will need to be replaced. A retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.
As for whether it is possible to recover your files it depends on how much life is left in the hard drive.Many times you can remove it, attach it to a USB Adapter or install in a USB Enclosure to plug into working machine via usb port and copy files over to the hard drive of host machine.
If you need more help selecting/replacing the hdd post back with full Model & Product Number as listed on the Service Tag attached to bottom of laptop.
How Do I Find My Model Number or Product Number
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Full hard disk test Error

Hello.
my notebook has recently some startup problems, either during bios startup (led blinks twice) or while loading Windows. The problem seems to happen especially the first time I switch it on during the day, when I have to try 6-10 times before it starts correctly.
I have reinstalled the operating system and nothing changed. I have performed System diagnostic and I had an error on the Full Hard Disk Test:
9AM66W-53S7G3-XD0021-61EC03
all other tests have passed.
Thanks
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means the drive is failing and should be replaced....
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Bios hard disk test faild.

My HP Pavillion G6 windows 7 (64bits) laptop while running abruptely stop. It happened fewe minutes after start. So I execute BIOS hard disk test, After test complete 49% message saying hard disk full. Please help me to find the solution because I being used this laptop only one year and two months.

Hi,
The 'Full' error message is a failure of the comprehensive ( full ) Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of g6 series notebook - see Here for a further explanation.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Hard disk test? and when to tighten?

hard disk test? and when to tighten?

I'm not quite sure what you mean either, but if you are worried about the state of the hard drive then this is probably the information you need...
Check your iPod with Diagnostics Mode
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for Manual Test, then select IO > HardDrive > HDSMARTData to reveal your stats. For comparison here are mine taken when my 6th Generation Classic was about 2 years old:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press SELECT & MENU for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
Reallocated Sectors Count
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
Pending sector count
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
tt2

Hard disk test faild 1

hard disk test failed

When requesting assistance, please provide the complete product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or in the battery compartment.
If you received a "hard disk test failure" message, the hard drive in your computer has failed or is about to fail and needs to be replaced.
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[Hard Disk Test Failed] - HP ENVY 14-1260se Beats Edition Notebook PC

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