Hard Disk Warranty Help

Question

Hi,
I have a two year old 12" powerbook 1.33 Ghz whose hard drive recently suffered a stroke or something. After a couple months of acting up, I received a warning from SMARTreporter (handy little program) that the disk was on the verge of failing. I backed everything up, and continued to use the machine for a couple weeks when it finally gave out.
My laptop is out of warranty but I read on these forums that sometimes the hard disk has a separate warranty. The model in my computer is a Toshiba MK6025GAS, rev. KA201B. When I e-mailed the Toshiba support they told me that it is still covered until 2007 and that I need to create some kind of RMA form on their website, or through fax.
My problem is that when I use the site, it won't accept the part number MK6025GAS. It says I need to enter a part or model no. beginning with HDD and around 12 digits long, but "HDDMK6025GAS" hasn't worked either.
Before I resort to the fax method (I don't have a fax so that could be interesting.), I was hoping someone here might have experience with Toshiba. If anyone knows what the part no is, or how to correctly retrieve an RMA online, I would apprecite the help.
Thanks!
Pei
12" Powerbook 1.33Ghz   Mac OS X (10.3.3)  

Answer 1

If your HD comes with the original unit which has Apple logo on it, toshiba or any manufacturer will not cover your manufacturer warranty instead they will tell you to deal with Apple and because you apple unit warranty is expired then your HD warranty is most likely is also expired. That's why if you have applecare then the warranty of your hd is still valid because you will deal with apple and Apple will deal with the manufacturer.
I've tried to get the manufacturer of HD (toshiba or fujitsu) without any success and both of them tell me to deal with Apple.
Most of OEM part you will have to deal with the place you purchase the part, there is always exception to the rule.
Flippo