Hard disk1 error-failure ID-Q0DXS8-6HM6S4-XD7X0K-60TC03

Hi there help me please I have the HP. ENVY m6 Notebook. On start up it shows, your pc ran into a problem then automatic repair starts and it goes on for ever. I tried system tune up and the tune up fails and the failure ID is Q0DXS8-6HM6S4-XD7X0K-60TC03 please help
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Hi,
Unfortunately the error indicates the HDD has died and you need to replace it. Is it still under warranty ? If yes, please contact HP for a replacement:
World wide support:
    http://welcome.hp.com/country/w1/en/contact_us.html
In the US:
    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Regards.
BH
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    Hello mickietee,
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    If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    I hope this helps!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Smart hard drive error

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    This question was solved.
    View Solution.

    Here is the Service Manual:
    Manual
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    If this is "the Answer" please click "Accept as Solution" to help others find it.

  • HP dv4-1225dx "Hard Disk Error" 3F1 on startup with eSATA HDD attached

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  • My Time Capsule is reporting hard drive errors.

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    Hi,
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     If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
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    DP-K
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  • Hard Disk error on start up

    Hi,
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    John.

    Hi John,
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • How to resove the "smart hard disk error" problem occured message displayed while starting up?

    Dear HP Technician
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    Hard Disk 1 (301)
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    regards
    neeraj
    +61 0432247152

    There are 2 ways of running a test on your hard drive . One way is through BIOS (F10) and other is through HP System diagnostics(F2). How exactly was test initiated from your end ?
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     Kindly check the instructions over here in order to run the test for your hard drive
    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

  • HP Pavilion 15 Notebook PC : smart hard disk error, erro (301)

    product name: HP Pavilion 15 Notebook PC      Number product: E6N13EA#ABZ   Op: windows 8.1
    hi!
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    Hi max40,
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  • SMART Hard Disk Error - Replace Hard Drive?

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  • Hard Disk Error - Hard Disk 6 (3F6)

    After upgrade of BIOS to 80.24 getting Hard Disk Error 3F6.  Attempted to change back to a previous version with no luck.  Understand from some this is a sign of a had disk near failure.  Diagnostic run with no error found.  What next?

    Hello @dsterling9,
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    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    I hope this helps!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • SMART Hard Disk Error after replacing HD

    Hi!
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    ==============================
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    Kai Henry
    This question was solved.
    View Solution.

    Plug the usb flashdrive into one of the notebooks's usb ports  Press the power button and then immediately tap the Esc key to invoke the startup menu. Choose F9 (boot opions) instead of F10 (BIOS setup) in the startup menu and then select the usb flashdrive. 
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