Hard disks CT no not matching for replacement.

I bought HP pavilion g6 2016tx laptop from HP authorized dealer and after 1 year I face hang issue regarding hard disk. I admitted laptop in service center in pune. They said the CT no. Of your laptop hard disk is not matching. So you need to buy new hard disk. So here there is faulty product they producing and telling customer to pay for new HD. From 1 month my laptop is in service centre waiting for reply from allegation report... now too much frustrated by hp.. now my trust is reducing on hp...

Hello,
Please go to the page - http://www8.hp.com/in/en/troubleshooting.html. Under Contact HP, you have options to raise a complaint as well as contact the Service Head for India. Include your unit details in full and any service/ repair ticket that you may have so that they can help you faster.
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