Hard drive and critical error messages
Hello, I have suddenly rec'd numerous hard drive errors "hard drive doesn't respond to system commands" and critical error messages "damaged hard drive clusters detected. private data is at risk." "system has detected a problem with one or more installed IDE/SATA hard disks" along with other error messages. I have a toshiba satellite A505 over a year old and never had a problem until now. Was just surfing the web on a retail site and started getting all these pop-ups. desktop is missing most icons, favorite list gone. not computer savvy when it somes to figuring the error messages out. Any help appreciated. Should I take it in somewhere to get fixed? Please help.
Thank You.
not computer savvy when it somes to figuring the error messages out. ... Should I take it in somewhere to get fixed?
Yes, Katy. Be sure to back up all your important files. The machine you get back will most likely have all of your pictures, Xmas cards, favorites, contacts and so forth missing.
Locate a Toshiba Service Center
-Jerry
Similar Messages
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I have recently purchased Toshiba 1TB hard drive and I set it up and I was able to transfer all my files onto it such as my music, photos, documents. I had correctly ejected and used it again and all these files were safely stored and accessible afterwards. However after I rebooted my computer as it had been going slow and I had too much clogging it up once I reconnected the external hard drive I have error message saying 'The disk you inserted was not readable by this computer' Three options are Initialize, Ignore or Eject. How do I access all my files? I set it up to work on both mac and windows. I have tried both another mac and windows computer and same issue occurs?? I am worried that all my personal files are gone but am confused as the drive has had absolutely no damage to it as it was in a very short time frame and its never left the same spot. Any help would be greatly appreciated. Thanks
Thanks for your quick response. I had a look at your discussion... I tried it on a Windows machine and I thought that was compatible with ExFAT?
Therefore I need to attempt to use my external hard drive with a machine that boasts OS X 10.6.5 or above and then it should work?
Thanks -
Replaced hard drive and getting error
start up failed hard disk smart 0301
and quick scan 0303
i have everything backed up on my external.... this is the 2nd time i replaced the hdd... the 1st time it was under warenty
i have a hp pavillion dv5 -1251nr
i also have the op cd.... it was running vista.... help because i made the mistake of getting a sony netbook and its done for... my only chance to have a working pc is this hp.... and i am going insane without oneContact the vendor of the new hard drive and request an RMA. Sometimes hard disks are received and the fail right out of the box. The manufacturers and vendors are aware of that. That is always a great reason to keep a receipt.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
I have a 2010 macbook pro (unibody design). I bought it on craigslist to fix and it needed a HDD and RAM. I purchased DDR3 RAM for it and sometimes it beeps 3 times during POST and sometimes it boots up fine. I m running Snow Leopard (10.6.8) so I downloaded the mountain lion installer from the app store. When I click on the disk "Macintosh HD" to install it, i says the disk has "S.M.A.R.T. errors-the disk has a hardware problem that can't be repaired". The disk installed snow leopard off my CD and it worked fine in the PC that I took it from before I formatted it. Also sometimes when I pick up the laptop, It will shut down and not turn back on! Does anybody have any idea what is wrong with my computer? I am trying to fix it up to sell it but it is not letting me install mountain lion. Thank you!
It Shows A Tonne Of "SAM Multimedia" Errors
Do you have Symantec Antivirus for Macintosh (SAM) installed? If so, it's likely your troublemaker if, as the others have pointed out, you really have the proper install disks. Get rid of SAM--it does more harm than good.
You'll probably have to boot from a system fisk to get access to SAM and neuter it enough for removal. Google this:
symantec antivirus removal tool mac
You'll find a tonne of sites that have removal instructions. -
External hard drives and Error Code -36
Just wanted to know if anyone knows what this error code means. I tried copying a bunch of video files about 600-700 mb to my USB external hard drive, and this error message popped up and said the disk could not be read or written to. I contacted the manufacturer of the hard drive and they said it was not a manufacturing fault, but an issue regarding the operating system.
Does anyone know why this might be? And also, does anyone know of anyway to get around it?
Thanks.You can try DiskWarrior to repair the directory. If DW can't do it, you'll need to re-format the drive. I'd also suggest a zero out erase.
Steps for zeroing the drive Disk Utility:
1. Insert your Mac OS X CD-ROM disc or Restore DVD disc, then restart the computer while holding the C key until you see the spinning gear.
2. Once started up from CD or DVD, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from disc to access Disk Utility.
3. Choose the entire disk (top icon).
4. Choose erase tab.
5. Click on "Security Options"
6. Choose "write zeros".
7. Erase
This will take a bit of time because the computer is physically writing zeros to each block. -
I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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I am trying to use Time Machine to back-up to an external hard drive and I get the following message.Unable to complete backup. An error occurred while creating the backup folder. Does anyone know what I should do?
Hello Drake, I suspect one or more of the Drives needs repairing, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
Attempting to upgarde itunes and I get an error message looking for "an alternate path to a folder containing 'iTunes.msi' location. I've searched my hard drive and the file doesn't exist. What to do?
This worked...found on a prior discussion:
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page)...
http://majorgeeks.com/download.php?det=4459
From the link above (near the top of the page)....Under 'download locations' click on 'download@majorgeeks'
To install the utility, doubleclick the msicuu2.exe file you just downloaded and ran.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Restart your computer.
Re-download Itunes (latest version form Itunes website) and install. It worked! -
New Hard Disc Drive for HP Pavilion dv6 because of 303 and 305 error messages
Hello
My laptop was getting slower and slower so I did a default restore via the recovery partition and when it rebooted to start the reformat and reinstall to factory condition I got a message on the screen telling me to run the hard disc drive test. Did this and got the 303 and 305 error messages. The restore to default setting worked however after doing research in the error codes I realise I'm up for a new hard disc drive.
My laptop is a HP Pavilion dvd6-3203TU with WIndows 7 Home Premium installed. It currently has a 320GB TOSHIBA MK3265GSXX hard disc drive in it.
After reading through the forums I'm happy to find that my Recovery Discs will reinstall everything to a new hard drive and partition it into a C: drive and also the recovery partition. The main question I have is does my new hard drive have to be 320GB in size like the original or can I buy something like a 500GB+ drive for the laptop. If I have to replace the hard drive I may as will increase the size while at it, if possible that is.
Also does it have to be a Toshiba or can I buy a different brand?
Looking forward to some help in regards to this so thank you in advance also
This question was solved.
View Solution.Hi,
Your notebook is listed as coming with a 320Gb Hard Drive, but you can just as easily install a 500Gb or 750Gb HDD if you want more space - the drives on the following links are examples that would be fine for your notebook - you're in no way restricted to a particular manufacturer.
500Gb Hard Drive
750Gb Hard Drive.
The procedure to replace the Hard Drive starts on Page 65 of your Maintenance & Service Guide.
Regards,
DP-K
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Microsoft MVP - Windows Experience -
Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30
A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
The answer is easy: Reinstall CS4 from your disc. and apply all updates.
Gene -
I tried to reload a previously downloaded CS3 program on to my new hard drive and this is the message when I click on the english link for Mac products: HTTP ERROR: 404 /support/downloads/dlm/main.jsp RequestURI=/support/downloads/dlm/main.jsp
Make sure you have cookies enabled for your browser. Try using a different browser if the problem continues.
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New Internal Hard Drive and Clean Install: Errors, Frustration and Hopelessness
First Off:
Macbook 13" (late 2009) ... It was running Mountain Lion 10.8.5 with 2 gigs of memory and 160gig stock hard drive.
I started this process almost a week ago and despite numerous attempts every night I have had no luck. I appologize if the details here are fuzzy, my head is spinning after reading dozens of threads and attempting multiple solutions to each error I've received and i cant remember everything I've tried so far...
I got my new memory in the mail first, upgraded to 4 gigs and everything works fine with that..
Next came my new Seagate Momentus 750 gb 7200 rpm SATA 3gb/s 16Mb Internal Hard Drive.
Using this guide: http://osxdaily.com/2012/02/17/make-bootable-os-x-10-8-mountain-lion-usb-install -drive/ (and cross checking other guides) I ended up creating a bootable external drive using my 160gb External Firewire drive for my clean install to my new hard drive. So far so good.
I then shut down the computer, removed the old internal hard drive, installed the new, restarted the computer holding option key and booted up using the External Hard Drive, and the install software started fine. Note: I have attempted to re-erase the drive so many times without luck that I cant remember if I actually successfully erased the drive originally to begin with the installation, but either way I started the OSX reinstall and it got almost all the way finished before it gave me the error message:
"Install failed. Mac OS X Lion couldn’t be installed, because the disk (volume name) is damaged and can’t be repaired. Click restart to restart your computer and try installing again."
restarting of course did nothing, it repeatedly gave me error messages and made me quit installation...
Disk Utility isnt getting me anywhere, im either getting errors like:
"POSIX reports: the operation couldnt be completed. device no configured"
it wont allow me to erase the drive or partition the drive
"Disk Erase failed with the error: File System Formatter Failed"
and everytime the drive fails to erase or partition, it disappears from the list of drives on the left of the disk utility screen and i have to restart the computer for it to reappear for a second try. Typically the volume under the drive is greyed out and says that it is unmounted.
Ive zapped the PRAM.... and Ive done other things that I cant quite remember right now because my brain is boiling from reading too many **** threads on multiple devices....
halp.
halp me plase.So funny story...
While writing this discussion I had to come to the computer and try to erase the drive so I could see the error code for reference. The erase didnt work as usual but I wrote the error code down here.
I also could not remember the error code for partitioning the drive so I attempted that as well so I could write down the code, and this time it magically partitioned successfully! The only thing I did differently was that I didn't rename the partition because i figured it wouldn't matter anyway. Since the partition was successful, I attempted the Reinstall of ML and it magically worked!!
I dont know what the **** happened but ive been attempting this install every night for like 3 hours since Monday and this is the first time it went through... for no apparent reason?
Ghosts? Magic? Full Moon?
we may never know...
Thanks anyways guys! -
I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Reader 9.3 produces Runtime error for all .pdf files on hard drive and email
Does anyone have a resource that can show me how to eliminate a runtime error with Reader 9.3.1, Windows XP w/ SP3 and IE7. I have recently had all .pdf files located on my hard drive and in emails refuse to open because of this message:
"Runtime Error!
Program C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
So far, I have uninstalled and reinstalled Reader 9.3 from the website; added update 9.3.1 and tried to reopen files with no success.
My organization sends a ton of .pdf files and it is not good when you can't open them for review and action.Hi All,
Although I don't normally post in forums, I thought it prudent to lay this matther to rest. I have tested the following solution:
It appears that Adobe Reader likes to check access to each parent folder as well as the actual application data folder. Apparantly there are other programs that also do similar things. As a result if you have your appdata redirected to \\server1\profiles\%username%\appdata adobe reader would first try directly access \\server1\profiles. If the user does not have to Traverse folder permission, this fails. Typically you will need to change your permissions on you profile share from:
- Users - Read Attributes (Apply to: This folder, subfolders and files)
- Users - Read Extended Attributes (Apply to: This folder, subfolders and files)
- Users - Create Folders/Append Data (Apply to: This folder, subfolders and files)
- Users - Read Permissions (Apply to: This folder, subfolders and files)
To the share permissions suggested by Microsoft in KB 274443:
- Everyone - Create Folder/Append Data (Apply onto: This Folder Only)
- Everyone - List Folder/Read Data (Apply onto: This Folder Only)
- Everyone - Read Attributes (Apply onto: This Folder Only)
- Everyone - Traverse Folder/Execute File (Apply onto: This Folder Only)
Hopefully this helps everyone. -
Every time I try to back up my Macbook Pro with an external hard drive using Time Machine, I receive the error of "the disk does not have enough space". I have a 500GB external hard drive and only 120GB Macbook. It worked fine before the latest Maverick's update. Any help would be greatly appreciated.
My guess would be it has created an entirely new backup of your drive when you upgraded to Mavericks.
See Here: http://pondini.org/TM/1.html
And here: http://pondini.org/TM/9.html
Peruse the whole site. There is a lot of information there.
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