Hard drive clicking, flashing question mark at start up

My Macbook (leopard) is making a clicking noise for about ten seconds on startup. After being stuck on the grey screen for awhile, the flashing question mark folder pops up.
I've tried running disk utility from the install disks, however the HD doesn't show up on the directory. I'm only seeing the DVD drive. Also tried starting up using the option key but nothing happens. Safe mode was unresponsive, too.
Is my HD dead? And is there any way to get any of my files off of this computer? I haven't backed up in a while, so I am kinda concerned about my iTunes library.
Just a note... About two nights ago it froze up where force quitting wouldn't even do anything. I did a hard shutdown and then everything was fine until this happened yesterday.
Thanks in advance for any help.
Message was edited by: efd856

The symptoms you describe do indeed sound like a dead hard drive. If the drive does not show up in Disk Utility, you are not going to be able to get anything off of it using Target Disk mode.
Data recovery is possible - there are companies that specialize in it - but it may not be economical. Costs tend to be between $500 and $2500 depending on the size of the drive and nature of the failure. Some companies in the USA that offer this service:
[DriveSavers|www.drivesavers.com] 800-440-1904
[Ontrack Data Recovery|www.ontrack.com] 800-872-2599
[Lazarus|www.lazarus.com] 800-341-3282
Is your iTunes music on an iPod or iPhone? You may be able to recover it using software to transfer back to a computer. Search the iPod forums for names of the software. Music purchased from the iTunes store will transfer back to an authorized computer without any problem.
Best of luck.

Similar Messages

Installed new hard drive and flashing question mark appears

I bought a new hard drive for my macbook pro (mid 2009) because my original harddrive bit the dust... I purchased it off of amazon which states that its specifically for macbooks and the reviews appeared to back it up. I saw a lot of people with great reviews of the same model of macbook that I have so I figured it was the best solution.. I connected the new hard drive but I am getting the dreaded flashing folder/question mark. Is this normal before re-installing the OS x? Heres the problem, I am out of town on business and do not have the original OSx disc on hand. So my question is, is the flashing question mark normal upon installing a new harddrive? and if so, is there away to install the OSx onto the new harddrive without the disc?
my macbook was running mavericks before the harddrive went to poo, however I did try to re-install mavericks before i ultimately realized that I needed to new harddrive. I noticed that rebooting my mac with command+r would give me the option to reinstall mavericks without a disc or anything. the next question I have is, would this still be do-able on the new harddrive? I tried the command+R option on the new harddrive but nothing happens.
Can someone help me out here, I am getting a little desperate as I have gone over a week without my mac and theres so crucial things I need to get done! Luckily I have all my stuff backed up on an external hard drive, I just need to get the mac running again. Thanks for taking time to read!

1. Yes, it is normal. If there's no OS on the drive, there's nothing to take the computer past that point.
2. No, there's no way on that Mac model. You need to use an existing system(see #4).
3. Not on that Mac model; it doesn't have the Internet Recovery system, and there isn't a recovery partition on the new drive.
4. If the backup drive contains a bootable clone of any compatible OS, or a Time Machine backup created from Mac OS X 10.8 or newer, connect it and restart the computer with the Option key held down. If it doesn't contain either, you can't.
(105476)

New Hard Drive still have Question Mark Folder

So I first got the 'Question Mark Folder' and had to keep running Safe Boot Mode to use computer. Finally got around to replacing the Hard Drive, but this Question Mark Folder still comes up trying to turn the computer on and now trying to setup the new hard drive. Won't let me do anything. I've tried all of the button combos/recovery mode/etc. Tried inserting both a backup disk of Mavericks and Snow Leopard, nothing. Is there any other problems that could cause this? Maybe a dead SATA cable? or something else small hopefully?

My newest Mac just did the same "folder of death" dance. It's too late for you now, but you might consider a passport backup drive.You can get 2&3 T-bytes now fairly reasonably priced. A given with computers is they will crash, just a question of how bad and when, so you can be prepared for the next time.

Flashing Question mark on start up?

So when I try to start up my PPC G5, I hear the start up tone, and then it goes straight to a grey screen with a flashing question mark. I followed all the steps on Apple's website to resolve this, I held option and started up, and all that came up were two buttons, one looked like a circle with an arrow at the end of it and the other was a straight arrow, also I couldn't move the mouse past a certain point on the screen, so the mouse was responding, it just couldn't move past maybe an inch on the left side of the screen. I tried restarting with the mouse and keyboard unplugged too, no dice. Then finally I decided to just re-install the leopard operating system. I put the disc in, go through all the steps, and when it asks me where i want to install Mac OS X, there's nothing to select. Where an icon for the hard drive should be it is just blank. I tried clicking the blank space to refresh it and nothing happened. Also, I read online that usually waiting fixes it, I left it on overnight and still nothing has popped up. Also, I've already tried resetting the PRAM, and nothing happened. If anybody can help me fix this it would be greatly appreciated. Either how to install Leopard again or how to start it up without the flashing question mark. Thanks!

"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

Flashing question mark at start-up

Hello,
My MacBook suudenly got stuck while I was using the internet. I forced a shut down using the start-up button. When I restarted it, the flashing question mark showed up. I tried using Alt+start up, where I had to recover the internet connection first and then I got to the Disk Utilities. I then had the Mac OS X Base System verified which was OK, but the option to 'Repair Disk' was not available. What should I do? I can not access my data (and I do n ot have them backed up). Please help!
Thanks!

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Flashing question mark on start up -Pram reset worked now it's back and pram doesn't work

So the other half has crashed my mid 2012 macbook pro twice in two days (watching youtube). First time I managed to get passed the flashing question mark folder icon using pram reset now this doesn't work and it just goes to that icon. Hard drive is missing in. utility so can't whipe that either
any suggestions on what has failed, it's only 1.5 years old so I'm really disappointed

A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Flashing question mark at start up (details in post)

Problem: Flashing question mark at startup.
System: iBook G4 running OS X version 10.3.something.
Details: The machine froze on waking up when I opened it last night. I held down the power key to turn it off, then powered it up again and got a flashing question mark superimposed on a small blue folder icon.
Further details:
(1) I tried to start the iBook up in Firewire target mode to copy my data to another machine. Holding down the T key at startup brings up the Firewire screensaver, but the iBook drive does not appear on the host machine's desktop.
(2) I can start the iBook from CD: I cannot find the CDs that came with the machine at the moment, but I can boot from a OS X 10.3 install CD that I have laying around.
(3) The hard drive is not visible to Disk Utility: When I boot from the OS X 10.3 install CD and then start Disk Utility, my hard drive is not visible to Disk Utility.
(4) Zapping PRAM does not help: I held down option-apple-P-R and restarted, letting the iBook chime four times for good measure. I still get the flashing question mark and the hard drive is still not visible to Disk Utility.
(5) The hard drive is visible in single-user mode: I powered down again and held down apple-S while powering up. I am now in single-user mode. My hard drive is visible and all of the files I have inspected seem to be just fine. I have not done anything except cd into various directories, use ls to list the files in the directories, and use cat and more to display the contents of various text files.
Questions: Obviously what I would like is to be up and running as quickly as possible. But more importantly, I don't want to do anything that would muck up the data on my hard drive.
(1) Is there any way to manually back up the data to a removable device while in single-user mode?
(2) I have not done anything with fsck yet. Should I? What are the risks/benefits of using fsck?
(3) Just for curiosity's sake: Why is the hard disk visible in single-user mode but not to Disk Utility?
(4) What are your suggestions for what to do next? I am still in single-user mode and am happy to stay there while I wait for advice.
Thanks,
RJH
iBook G4 Mac OS X (10.3) OS version 10.3.(something) -- don't remember and can't start up to find out

Here are some troubleshooting guides:
http://docs.info.apple.com/article.html?artnum=58042
http://docs.info.apple.com/article.html?artnum=106464
http://docs.info.apple.com/article.html?artnum=50959
http://docs.info.apple.com/article.html?artnum=106214
The following link is about backup:
http://homepage.mac.com/lee_cullens/Bx3.html
(1) Is there any way to manually back up the data to a removable device while in single-user mode?
Yes. If you have an external backup drive you can copy your files while in single-user mode. There are several available tools you can use: cp, rcp, rsync, and diskutil. These utilities may require knowing the Unix device names and paths. You can use the df command to obtain that information. Use the commandline "man cmd" to obtain the Unix help on the particular "cmd", e.g., man rcp.
(2) I have not done anything with fsck yet. Should I? What are the risks/benefits of using fsck?
Fsck is simply a form of Disk Utility that can repair a startup volume when in single-user mode. One of the above references explains how to use fsck to repair the disk. Note that if fsck returns anything other than "** The volume (nameofvolume) appears to be OK", you should re-run fsck until the preceding message is received. If you re-run fsck more than 5 or 6 times without getting the OK message, then fsck is not able to fully repair the drive.
If you have other disk repair tools like Disk Warrior or TechTool Pro, you should try to repair the drive with them. Both tools can perform repairs that neither Disk Utility nor fsck can.
Of course all the above is contingent on the drive actually being functional. If the drive has failed you may not have any success.

Flashing Question Mark At Start Up/ Disk Utility Not Working

I am having the old flashing question mark in a file show up when I try to start my computer. I went through a lot of the forums and I have attempted the Disk Utility. When I put the 10.3 install disk in and restart it takes me to the opening screen. If go to disk utility and start it and I have three options: 734.6 MB Pioneer DVD, Session 1, and Mac OSX Install Disk all with a CD icon by them. Not sure which one to pick. Even when I select any though, it does not give me the option to push the repair disk button. It is never available. Anyone know what to do here?

Exactly this happened to me two weeks ago. Unfortunately in my case it was a result of hard disk failure - my heads had burnt out and I had total data loss (I was fortunately backed up recently).
I would suggest taking your mac to a reputable computer firm, preferably Apple who can diagnose hard disk failure immediately. If that is the case you will need a replacement HD, which might be a good opportunity to expand HD size on your system (prices are always coming down; I took the opportunity to go from 60 to 120GB, for £140).
If you are not backed up and ABSOLUTELY NEED YOUR DATA then do NOT give your machine to Apple there and then however; despite assurances, you may never see your HD again, and at any rate once it has been removed it should be handled extremely carefully to prevent platter damage and compromising future data retrieval. It may not be treated with proper respect whilst a replacement is being fitted. Therefore take it to a data retrieval specialist first, who may also replace the HD for you anyway, at similar or lower cost. The cost of data retrieval is very variable but is generally about £500 if an 'invasive procedure' (HD repair) is necessary.
I hope this isn't your situation, but as I say these were exactly the symptoms of my HD failure 2 weeks ago.
Fulvio

Flashing question mark during start up

Hello,
I have a mid-2007 mac mini and recently I upgraded the RAM to 2 GB from 1 GB (two flashes of 1GB each). When I open the mac mini, a flashing question mark appears.
I' ve read the support thread from apple, but nothing helps. The only progress that happend is that when I pressed the Option key, the mouse appeared on screen, but nothing else.

It didn't start right after the replacement. The first time I tried to open it, the question mark appeared.
I have tiger installed by default on the mac mini and I don't own the installation dvd because it was already made by a person who didn't want the mac mini and gave it to me.
I cannot use my dvd driver because is not working anyways (before the replacement). What I wanted to do after the installation was to go to 10.6 and then to 10.7 mac os. That's why the upgraded ram memory.
I guess, from what you said, that the most likely is to have done something to the hd. I followed the instructions by the book, although. How can I figure out if there's something wrong with my hd (it's the one that mac mini had by default) ?

Help with FLASHING QUESTION mark when starting the mac

Hi All,
My mac just froze,i had to do force shut down,when i restarted it i had the flashing question mark.Did all the instruction that are given in the site:restarting with the installation CD and then using the *disc utility*-BUT i could not find the hard drive that i need to do the "repair disc " on.So i did what the document said and i reset the PRAM-still my hard drive does not show up in the disc utility.I also tried to reset the SMC but again -same result.
please please try and help me,is my HD doomed? is there anything else i should try?

I have the exact same problem.
Today, when I turned my macbook on, it was so slow, that I decided to restart it. When I turned it on again, I got the folder with a questionmark in it on the display. Tried to put the installer CD in, but it couldn't find the HDD. Ran the Disk Utility, which said: "Invalid node structure" and "Invalid record count".
I think the HDD is "destroyed", because it makes strange sounds. But how? And why?
The Macbook isn't even a year old.
Any help?

Flashing question mark on start up? Help required!

Hi there people this is the first real problem i have had with my macbook so is also my first post on the forum.
The problem when i start-up my macbook all I am getting is the file symbol with a question mark inside that, which flashes on and off. I have turned the machine off a couple of times but the problem is still there. i belive it may be a harddrive problem as there is a slight clicking on start-up.
Does anybody know whats happening or should i visit the local apple store, as i don't really want to buy a new macbook right now, as nice as they are:)

The question mark... try booting from your install disk while holding down the C key... go here for more help: A flashing question mark appears when you start your Mac
Carolyn

What to do with a grey screen with flashing question mark on start up

What does a flashing question mark on a blank screen mean web starting up?

Follow the procedures in this support article:
http://support.apple.com/kb/ts2570
Ciao.

Help!! Flashing Question Mark on Start Up!!

Hi this is my first post, even though I have used macs for over 15 years and never had a problem, til now ....
Poorly Powerbook - Tried everything, Zap the old PRAM, PMU tried starting in Safe Mode, Target Mode, Drive option Mode nothing happened. Replaced Ram with original nothing. Start up in single user, start from install disk none of these work. So removed hard drive and it is perfectly fine, run disk utility, from works power mac pro, even started system up from it, everything in tack (Only 40 % used mostly apps) - repaired permissions - put it back in Powerbook - same result.
Will start in open firmware mode, which I know nothing about!!
Could this be the Death of a logic board?
Any advice welcome!

Hi Ryan,
Well, tried disconnecting the optical and this gave me just the blank grey screen for a while?!? Whilst open thought I would try a combination of disconnecting various drives etc. whilst having the hard drive in external firewire enclosure and external USB dual enclosure. Still nothing - back to the old Question Mark & Folder flashing. WIll still however start in Open Firmware and noticed the date is 1904, but presume this happens anyway when resetting PMU or zapping Pram etc.
Freind of mine has an old 550mhz Powerbook G4 titanium? (I think) the one with black keyboard that clicks open to access the ram. This managed to start up from my hard drive in the external USB & external firewire, with no problems - which still confirms the HD is fine, thought you'd like to know that it booted fine from USB also.
As always, much appreciate any advice.
Kind regards
Mark

Flashing question mark on start up after crash

Hi all
i was using my Mac mini 2012 with Yosemite installed. I was streaming using air play to my speakers and I went to open Safari and it was stuck on a beach all. I left it for a minute then the Mac crashed and restarted. Upon restarting, I was greeted by a flashing folder with a question mark. I then did a hard reset and managed to boot back into the Mac no problem.
I installed a crucial 512gb SSD a month ago and not had any problems before. Disk utility shows the drive is verified and I done a verify disk check and everything came back fine.
anyone know what could of potentislly caused this? My first concern was the starting signs of a ssd failure but it seems to be working ok again

It could be a symptom of a SSD problem, because the question mark shows up when your Mac does not find any bootable volume (it does not find your SSD drive).
As this might happen again, I recommend you to make a backup of your files onto an external drive with Time Machine -> Mac Basics: Time Machine backs up your Mac - Apple Support By doing this, you will have your data safe in case that problem shows up again. If it carries on happening, I would recommend you to replace the SSD.

New Hard Drive: Mac Face/Question Mark on boot

I installed a new hard drive in my fathers iBook G4 1.33 GHz and installed Leopard. I instantly had problems after the installation was complete and the computer restarted. I got the Mac Face/Question Mark for a second and then it booted to the installation CD.
I used disk utilities to verify and repair the disk and permissions which both finished successfully. I tried to reboot with the same result: Mac Face/Question Mark for a second and then it booted to the installation CD. I decided to erase and reinstall Leopard. Installation complete - Restart - Mac Face/Question Mark. I decided to turn if off for the night.
I powered up in the morning with short-lived success, as I got the Leopard Welcome video. I set up the system and did some software updates, which eventually required a restart. Boom. Mac Face/Question Mark. I decided to hold the option key on my next restart to see if I could select the hard drive installation over the install CD. I was able to do so, and it booted fine to the hard drive. I continued my software updating, installed some more software like iLife '08, Firefox, Open Office, Stuffit Expander, etc. After all my installation and updating, the system operates great, except when I have to start up. I still have the Mac Face/Question Mark.
I have a theory that the hard drive jumper is set incorrectly, but I don't want to waste 45 mins. cracking the thing open to find out. Can anyone confirm? I'm open to all other theories, of course.

No jumper means Cable Select (CS). This would mean that the cable from the motherboard to the drive has a blue connector at the motherboard and a black connector on the end where the drive plugs in. The gray connector in the middle is the Slave position. Master/Slave relationship is determined by where on the cable the device is plugged in.
The CS cables and the setting was not used very often until around 2004 or 2005. Until that time all of the connectors on the cable were the same color and the Master/Slave setting was determined by the jumper on the drive.
It's very possible that you are trying to use a drive that's been setup for the newer systems as Cable Select, when actually you should force the drive to be a Master by installing a jumper on the proper pins.
Are there two deviced on the cable besides the motherboard, and are all of the connectors the same color? Or is the connector that plugs into the motherboard black? Then you are probably not looking at a CS buss.

Hard drive clicking, flashing question mark at start up

Similar Messages

Maybe you are looking for