Hard drive crash, trying to get back to OSX 10.8

I had a recent hard drive crash and had to reinstall from my disk. I am up to OSX 10.6.8. I purchased OSX 10.8 when it came out. It shows in my app store purchases. Does anyone know how I can get to it to bring my machine up to speed?

Got it fixed!  I took a chance and got back on chat, this time with an agent who seemed to understand my problem.  He took me through a series of steps Shrink Volumes and Extend Volumes that then showed my total hard drive.  So, other than now having to go through the restore process again, I should be good!

Similar Messages

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    If you are a resident of the U.S., have iTunes 10.3 or later, you can re download purchases for free.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Hard drive crashed can't get iphone to upload music back onto new computer

    My hard drive crashed and lost everything.  New computer with ITunes...I can't get my IPhone to upload/sync to the computer

    For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
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  • If my hard drive crashed can i get microsoft back

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  • Hard drive crash trying to update iTunes with my iPod

    So my hard drive crashed all data on it erased, have most of it backed up except for more recent songs in iTunes, which are on my iPod. How do I transfer my iPod data to my newly installed iTunes?

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  • Hard Drive Crash - Trying to restore info

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    Hello all,
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  • Hard Drive Crashed Having Problems Getting My Music Back

    I completely lost my laptop hard drive. It was unsalvagable. Before I reinstalled Itunes on the new hard drive I plugged my Nano in and copied all of the music on it to a desktop folder as a backup. Then I reinstalled Itunes and plugged my Nano into the computer. I got a message that my Ipod was not recognized on this computer, or something to that effect, and did I want to associate it with my library, I clicked yes.
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    I'm not sure I completely understand what you've done.
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    3) If you're trying to add those old files copied from your iPod back into iTunes, that may not be a possibility... Part of Apple's DRM scheme.
    Hope any of this was helpful.
    maz

  • Hard drive "unallocated" - trying to get it back

    Please advise if  "hardware" is not the right category for this issue.
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    This question was solved.
    View Solution.

    Got it fixed!  I took a chance and got back on chat, this time with an agent who seemed to understand my problem.  He took me through a series of steps Shrink Volumes and Extend Volumes that then showed my total hard drive.  So, other than now having to go through the restore process again, I should be good!

  • Hard drive crash, need to get ipod songs back onto itunes

    i'm a bit computer illiterate and need step by step instructions for how to connect my ipod without losing everything. if you've done this before and you can help, it would be greatly appreciated.
    i downloaded senuti but i don't know what to do from here...

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
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    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    Senuti Mac Only
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    iPodDisk PPC Mac Only (experimental version available for Intel Macs)
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    iPodRip Mac & Windows
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    Music Rescue Mac & Windows
    iPodCopy Mac & Windows
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
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    There are various programs out there for recovering photos from an iPod, have a look at the ones below. If you search the internet you can find more. Just be aware that what you'll be recovering will be photos optimised for the iPod so they won't be the same quality as the original full resolution versions:
    iPodPhotoCopy Windows only
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    Tansee iPod Transfer Photo Windows only
    iPod Photo Liberator Mac & Windows
    iPodCopy Mac and Windows Versions
    Keith's iPod Photo Reader Mac only
    If you have full resolution copies of the photos on the iPod have a look here: Apple Knowledge Base article - Use Disk Mode to copy photos from iPod
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  • Hard drive crashed - trying to repair

    Stay with me; this is quite a long-winded story:
    While I was using Finder on my MacBook Pro 2010 with Mavericks OS, it decided to freeze ... Then it crashed. I restarted it and got a flashing file folder with a question mark. I tried to recover the OS via the internet, but it wouldn't load. I thought the hard drive must now be bad (great...), so I bought a new terabyte internal that's compatible. I put it in and began internet recovery mode for Lion OS. It got to the screen for disk utility, but wouldn't let me partition the drive or even show up in the options. Ok ... Put the old hard drive back in. This time it showed up after internet recovery, but wouldn't let me repair it or anything. I can't find a single forum anywhere (to my disbelief) that described the problem or possible solutions. PLEASE HELP. I REALLY NEED THIS FOR CLASS.

    For future reference you might want to get something like Scannerz (http://scsc-online.com/Scannerz.html) to periodically check drives. Sometimes, as I suspect in your case, problems can be developing on a drive and you won't know about it until the problem area is hit. SMART checking won't help because SMART only reports problems after they occur....hardly helpful if you're drive is going to end up crashing. Scannerz can pick them up before SMART even detects them. It's saved my skin twice.
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    I doubt you would need to do the following, which is an SMC reset (also easily done) but it's worth looking at just in case:
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  • IMac Hard Drive Crashed - Need to get music from iPod to new hard drive

    The 250GB hard drive on my iMac crashed - totally fried. It's been replaced and the operating system and software reinstalled. The problem - I have 22GB of music on my iPod (5G, 60GB) that I'd like to get back onto the computer. All music is legal - ripped from my library of 500+ CD's. The iPod is already set to manual updates and for use as a disc drive.
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    Check this link for lots of solutions for that:
    http://www.ilounge.com/index.php/ipod-software-mac-osx
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  • HT1335 my hard drive crashed can i get the music from my ipod (windows)

    does anyone know how to get the music off my old ipod to my new computer?

    Some of the information below has subsequently been summarized and duplicated by turingtest2 in the document: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
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    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

  • After hard-drive crash & reinstall got evrything back but photos

    My hard drive went and had to be replaced. I managed to receover some stuff b4 replacing it. I then installed iTunes into this new drive, managed to get everything back--that is to say I can see and play my music in itunes, the genres, title etc are all correct. yes everything seems a-OK but the album art. The album art folder which I created (my own folder wth my own art.) is still there but it no art shows in itune. How do i get the art back?
    Was there perhaps a specific fle I needed for it? If yes, which one and where does it go? (Since I may have it saved)
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    Thanx
    M

    You need to call Customer Service and request a phone deactivation and activation.

  • My iMac hard drive crashed how do get my apps on the new one?

    The hard drive for my 27 inch imac crashed how do I get the iphoto and other owned apps in my new hard drive?

    General File Recovery
    If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro.  Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.  Two free alternatives are Disk Drill and TestDisk.  Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provides trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
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  • My hard drive crashed without me having backed up my music

    I still have the music on my iPod, and the songs I had purchased transfered back onto my computer from the iPod. Unfortunately, all of the music I had downloaded from my CD collection will not transfer back onto iTunes. When I try to sync my iPod with new songs I had purchased since I bought a new hard drive, the two will not sync. Therefore I am unable to listen to new songs I have purchased on my iPod. Is there anything I can do to get the music back into iTunes from my iPod, and how can I get the two synced once more?

    *Unfortunately, all of the music I had downloaded from my CD collection will not transfer back onto iTunes.*
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    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    Senuti Mac Only
    PodView Mac Only
    PodWorks Mac Only
    iPodDisk PPC Mac Only (experimental version available for Intel Macs)
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    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    *When I try to sync my iPod with new songs I had purchased since I bought a new hard drive, the two will not sync*
    Once you have recovered everything from the iPod and you are happy with the content of iTunes, if the iPod still won't sync then try restoring it. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. Once the restore is complete follow the on screen instructions to name the iPod and automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to sync using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

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