Hard drive crashed awhile ago, got new one but now some of my purchased iTunes songs are showing they are downloaded but NOT in library and it won't let me download to library. any help?

Asking for help getting previous purchases on my ipod touch and iPad... my computer hard drive crashed and I replaced it. My music was a mess. I restored most back but some of my purchased music is saying it is downloaded but it is nowhere to be found. I don't understand why I can't get the music I already paid for back in my library. Any help? would be appreciated...

You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Are you doing this?
You have to sign in and download each iTunes account individually.

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My hard drive crashed, I installed a new one, and I lost all of my bookmarks--how do I retrieve them?

I have a Toshiba laptop and my hard drive crashed. I had to install a new hard drive and restore the Windows 8 OS--basically started from scratch as NONE of my data was recoverable. Wondering if I can retrieve all of my old bookmarks. Im a graduate student and had a ton of important things bookmarked. I dont remember creating any sort of profile when I originally downloaded Firefox. Please help!

You need to find your old profile in your old hard drive. Maybe you will need unhide the hidden files and folders:
*[http://kb.mozillazine.org/Show_hidden_files_and_folders]
Go to your hold profile. Probably the path is:
*<old drive>:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>
Read more:
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Profiles]
So inside of your old profile folder there is a folder called '''Bookmarksbackups''' enter in it, the get the most recent .json file copy to your new hard drive then open Firefox go to '''Bookmarks''' >> '''Show all bookmarks''' >> '''Import and backup''' >> '''Restore''' then chose the option to select a file then select that file that you copy to your new hard drive
*[https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_backup-and-restore Backup and restore]
*http://kb.mozillazine.org/Bookmarkbackups_folder
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

My old back i had a lot of movies on it and it was stolen. i got a new one and it won't let me download my 400 dollars in movies into my library..all the movies show up on my purchased items how do i do this???

my old back had a lot of movies on it and it was stolen. i got a new one and it won't let me download my 400 dollars in movies into my library..all the movies show up on my purchased itemsbut when i click on them it does nothing how do i get my movie back??

if you cant download them > email the iTunes Store emaill support adn explian the situation adn they will give you a regrant of all your purchases.
expresslane.apple.com > click on iTunes > then iTunes Store > and choose the right prompts
but you should try the pas purchase thing in iTunes first because the regrant is a one time thing. > IE iTunes Store > purchases > click what you want > redownload
> but you do need iTunes 10.5 or later for it to work correctly .
i woudl ask for the regrant it you dont have the options for movies yet

Three finger or two finger gesture to move back and forward between pages of file only work on safari, unlike with old os. this new lion won't let me do it. Any help?

three finger or two finger gesture to move back and forward between pages of file only work on safari, unlike with old os. this new lion won't let me do it. Any help?

I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan.

TS1717 Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?

Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?

Hello Bebyida,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
http://www.apple.com/itunes/download/
Best of luck,
Mario

HT204406 Hello, I have songs that show they are "Waiting" for download from the cloud but they are greyed out. Some songs in one album are done others in the same album will not download. It is not a time function because i have been working on this for

Hello, I have songs that show they are "Waiting" for download from the cloud but they are greyed out. Some songs in one album are done others in the same album will not download. It is not a time function because i have been working on this for weeks. I have allowed my compter to run for days and the songs are still not accessible. I have a Match subscription and Match is working. If I click on the "Genre" link the greyed out songs show that they are ready for download from the cloud but I cannot download them. I have downloaded over 1500 other songs, so I am trying to understand what is going on here. I would appreciate any help anyone can give me.
Thanks

I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.

I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.

I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!

I was setting up an iPad Mini and it updated my iMac's OS. It reverted to 2011 and I have lost emails, desktop data and Adobe won't let me in to software. Help!

The iPad was plugged into the iMac to transfer apps etc and asked to update the macs OS. The result is that the last 12 months of emails have gone ( emails not working) as have whatever files were on the desktop. The calendar has also reverted to 2011.
Worse still is adobe software I use for work won't let me open.
Any ideas?

I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!

I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!

Vague.
Please explain

I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!

I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!

Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.

I deleted my music library by mistake! I had already made a playlist on my computer at work but found out there is no CD burner on that computer so I am trying to make a new playlist on a different computer and it won't let me. Anyone off any advise?

I need help with syncing my Iphone to a computer that is not mine. I had synced music onto my work computer only to find out it didn't have a CD burner and now it won't let me download on a new computer. In the meantime, I lost all of my purchased music from my phone!! Can anyone help?

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

My hard drive crashed on my PC - how do I restore from iPhone back into iTunes?

My hard drive crashed on my PC - how do I get the 24 GB of music off my iPhone and back into iTunes?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Trying to set up new phone with iCloud. My backup shows up but not in bold so it won't let me select it. Any ideas??

Trying to set up my new iphone. Saved my info from iCloud and when I try to download on the 5c it is not in Bold so it won't let me select it but it does show my backup at 4:09. Any ideas??

Make sure your 5c is running the same or higher version of iOS as the one you backed up. If it isn't you cannot restore the backup until you update the phone. Then make sure you are restoring the backup this way: https://support.apple.com/kb/ph12521.
You phone won't need to be from the same provider or have the same telephone number to use the backup, but you will need to be signed into the iCloud account that you backed up your old phone to.

I am trying to move my old external hard drive (time machine ) to a new one

I have tried to move my old external drive time machine to a new external drive:
1. have formated the new time external hard drive
2. I have unlocked and ignored the drives ownership
3. I have turn of the new hard drive and them tried dragging the file (backups.backupdp) to my new external hard drive
when I do that a message come up that says "this volume has that wrong case sensitivity for a backup"
What does this mean and how do I fix it?
Thanks
Denise

Although the documentation says you can copy Time Machine backups in the Finder, it's very slow and sometimes doesn't work at all.
Launch Disk Utility, open the built-in help, and search for the term "Duplicate." Follow the instructions. All existing data on the destination volume will be erased. That shouldn't be a problem, because you don't want to mix backup and non-backup data on the same drive anyway. Turn Time Machine OFF in its preference pane while copying the volume.

My hard drive is failing, need a new one. What kind should I buy for a Mac osx 10.4.11 Tiger.

Also I have backed up all my data on a mercury elite external hard drive. But it would not allow me to clone my drive. Possible due to the error, failing hard drive. How would I get my data back on the new drive?

You can run you Mac from an external harddrive. I do not notice much difference when I run from an external drive.
You need to use a coloning program to get the external hd to boot.
Carbon Copy Cloner will copy your startup drive to an external firewire drive. You can boot from the external drive to verify that you have a good clone. When you upgrade your existing startup drive, you can at any time boot from your external drive and go back to your existing system.
http://www.bombich.com/software/ccc.html
SuperDuper is the wildly acclaimed program that makes recovery painless, because it makes creating a fully bootable backup painless. Its incredibly clear, friendly interface is understandable, easy to use, and SuperDuper's built-in scheduler makes it trivial to back up automatically. And it runs beautifully on both Intel and Power PC Macs!
Give SuperDuper a workout on your own system. Clone to your heart's content — for free. See what else is possible. When you're convinced that SuperDuper is a terrific solution — and a great value at $27.95 — you can register right from the application and start using its advanced features immediately!
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
What iMac do you have?
Report system info
Blue apple > about this Mac
click on more info
click on hardware
do not copy your serial number
Query by serial number "A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php

Hard drive crashed awhile ago, got new one but now some of my purchased iTunes songs are showing they are downloaded but NOT in library and it won't let me download to library. any help?

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