Hard Drive Crashed - It thinks i am on someone elses computer

My hard drive crashed and i had to redo my hardrive and reload the itunes software. Once i did this i tried to sync my ipod up. It only allows me to load music from my ipod to itunes that i have purchased - which is fine. However i purchased a song and it will load to my itunes but not sync to my ipod. It's like it thinks i am on someone elses computer. How can i make the ipod and itunes recognise that this is my only computer. I can not disengage the old machine as it is fried and gone? I need to make this itunes know that this is my one and only itunes????

You will need to authorize the computer again.
See: Authorization and Deauthorization.
iTunes and the iPod are treating your newly reformatted hard drive as a new computer.

Similar Messages

Hard Drive Crash - How to Copy from iPOD to new computer

My hard drive crashed and is dead, with over 3000 files of songs in my iPOD library. Can I use my iPOD, which still has the library, to copy those files to a new hard drive recently installed? How? If I just synch with the new version, will I lose anything from the iPOD? (Novice here).
Thanks

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

My hard drive crashed and need music off of iphone to computer

Hi, ok so my hard drive crashed and i lost all my music. I toke the computer in and the tech guys supposedly saved all my info on my external hard drive but for some reason i can not get my music back to itunes so i can restore everything. So my question is if there is anyway to get my info off of my iphone back to my computer

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone. Without syncing : File>Transfer Purchases
Make sure you have authorized the computer to your account first.
If you sync contacts and calendars to a blank computer, then they will be erased as well. Another reason why always maintaining a backup is critical.
You can enter one unique contact and calendar entry on your computer and when you first sync you should get the option to merge.
As soon as you do this, make a backup copy of your computer and maintain it.

Computer Hard Drive Crashed - Need to Transfer from IPod to New Computer

The hard drive died on my old PC as I was transferring files to the new PC. Most data made it but my daughter's ITunes was not one of the things that made it. Fortunately the tunes all still exist on her IPod. How do I transfer them on to the new computer and ensure the music all makes it? She has a combination of music purchased from ITunes and music from CDs. Her IPod is an older mono screen model but I believe we had ITunes 6.x or later on the old machine if that makes a difference.

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Hard drive crashed, need transfer music from ipod to new computer

Installed iTunes on laptop, hooked up my iPod & tried to drag and drop music into library, but it will not allow files to come over.

You can't drag and drop content from an iPod to iTunes however there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
If you have any iTunes Music Store purchases the transfer of purchased content only from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Hard drive crashes and did not get to deauthorize the computer now I can't

My computer recently crashed and now I cannot play my songs on it any more, because it says that no more computers can be authorized, but I could not deauthorize it before it crashed.

Hi, mgraham.
It sounds like you've used up all the five authorizations you're allowed with an iTS account. In that case, have a look at the How do I deauthorize all of my computers? section of this Apple Support page .
Note that you can only use this option once a year.

Hard drive crashed. how do I transfer from iphone 3gs to itunes on new computer?

My hard drive crashed. I installed iTunes on my new computer. How do I transfer my information on iphone 3gs onto the new iTunes?

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from your iphone. Without syncing : File>Transfer Purchases Authorize your computer for your itunes account first.
If you sync to a blank computer, then your contacts and calendars will be erased as well. Another reason to always maintain a backup.
Enter one unique contact and calendar entry on the new computer. When you first sync you should get the option to merge the data.

My hard drive crashed can i move my music from my phone onto my computer?

My hard drive crashed. If I load Itunes onto my computer or if I just hook my iPhone up to the computer with the music transfer or sych?

Content purchased from iTunes can be redownloaded.
Downloading past purchases from iTunes
iTunes purchased content on the device can be transferred to the computer, simply connect the device. Do not Sync! Select File > Transfer Purchases.
The best solution is to use the backup of the computer to put everything back.

Hard Drive Crash- Resyncing iPhone

My hard drive crashed and has since been replaced and the computer is working fine. However, all of my contacts and some very sentimental pictures are only on my iphone. It is absolutely necessary for me to keep these. I would like to avoid having to write each contact down and manually email all the photos. Will I lose these if I sync to this "new" computer? What should I do?

Yes you will lose the photos, unless you e-mail them.
If you enter at least one unique contact in your new computer and sync you should get the option to merge the data.
You don't have your info backed up?

Recently, my computer hard drive crashed. If I sync my iphone with the new commputer will I lose all the pictures on the iphone. I lost the music that was not saved on my itouch.

Recently my hard drive crashed. I had to get a new computer. I lost songs on my itouch. Will I lose the pictures on my iphone?

Ihas always been very basic to always maintain a backup copy of your comptuer for just such an occasion.
Use your backup copy to put everything back.

Hard drive crashed. How do I get OSX on my new drive?

I think my hard drive crashed, oh my. First, let me say that all my data is backed-up on a cloud drive or on my network drive. So, I am good there. The computer is now completely inoperable, can't start up, not even in safe mode. Just goes to Apple grey screen and then shuts down, that Issa far as I can get. Does not even play the start-up chime anymore.
Question I have is this: I did not make a bootable start-up drive (dumb), so when I get a new drive to replace this, how will I get the OS on it to start- up and get the new drive ready?

If you don't get a startup chime then you may have a worse problem. Just be prepared.
What year is your MBP? From 2011 onward you would use Internet Recovery. Earlier you would need to install the original software that came with the computer on software restore DVDs.
Internet Recovery
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
            if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.
DVD Installation:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Hard Drive Crash - getting a Photo Book onto new computer

I just had a catastrophic hard drive crash on my G5 iMac (still using 10.4, so no Time Machine). Thankfully I actually got all my photos back - backed up 2 months ago, most of the rest are still on our memory card, and the few that aren't I could save using a disk recovery program.
However, I still have an iPhoto hard copy book on the dead drive, but hadn't ordered it yet, and would like to recover it. Even with the disk recovery program, the iPhoto library is in bad shape (I couldn't copy it to another drive - just got an error message). However, most of it appears intact. Here's what I'm hoping to do:
1) Restore (on a new drive) from my backup from 2 months ago
2) Copy back in the photos I either saved from the dead hard drive, or from my camera's card.
3) Somehow get back the iPhoto book I'd been working on. Here's my question - where in my old iPhoto library would I find the file or files that make up this book? If I find them, can I simply copy those files into my backed-up iPhoto library? Or is there some other way I can get my iPhoto book back?
Thanks in advance for any suggestions!

Welcome to the Apple Discussions. All books, calendars, cards, etc. are contained in the library's database file, Library6.iPhoto. If you can recover that file from your damaged drive put it in your recovered library and see if it will bring back the book. However, if the structure of the library package is not exactly like it was when it crashed it will not work.
Without a complete backup of the iPhoto LIbrary package it's neigh on to impossible to recover a book or calendar from bits and pieces of a recovered library. There are other ways a library can be damaged, primarily the database file, and a very easy way to recover from it is to have a *very current* backup copy of the database file. One way to achieve is it described in the tip at the end of my signature. It describes a way to have a backup copy that can be only minutes old if you run it properly.
Also, to protect your image files themselves get an external HD and use it to backup the full library and other important files.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

My hard drive crashed on my macbook pro and I had a new one installed and they were unable to get my pictures off of it. Is there anyone who could help? I'm going to lose all my memories of my kids! I got my old hard drive

My hard drive crashed on my macbook pro so i had a new one installed and they couldn't get my pictures off. I dont want to lose all my memories! They gave me back my old hard drive. Is there anyone that could help me?

I think how you understand the value of having backups. All you can do is:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
You will need an external enclosure for the old drive so you can connect it to the computer in order to try the recovery software before you buy it. But if they don't work then you will need to send the drive to a recovery service such as Drive Savers.

How can I tell if my hard drive crashed

I've had my MacBook for slightly more than one year and for no reason that I can think of it will only boot up to a screen that looks like an apple with a problem. I took it to an Apple store and they told me that he hard driv crashed and it would cost $700 for a new one. I paid $1000 for it brand-new. Any suggestions to determine if it is the hard drive and how I might be able to salvage what's on it/get it going again? Please help!

Try this first:
Extended Hard Drive Preparation
1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
This will erase any data stored on the drive, so I hope you have backups.
If the drive still cannot be made functional or the SMART status indicates the drive is failing, then you will need to replace it. It won't cost $700 and you can do it yourself: MacBook (13 inch) Hard Drive Replacement Instructions (Do it yourself Manual).
Replacement drives can run from $50 to $350 depending upon size, make, model, and speed. You can find replacement drives at OWC. Your computer can use any 2.5" notebook SATA drive up to 320 GBs. Only Samsung makes a 500 GB drive that will fit in a Macbook.

IPod hard drive crashing problems

Sorry this is going to be long, as I want to give some background, because I would love to hear opinions about this:
I had a 6th generation 160g iPod for just over 3 years. I was on vacation using it over a long weekend a week ago. I was listening to music and decided I was going to watch a Simpsons episode that I bought from the iTunes store and was in my "tv shows" section of my iPod.
As I went to switch to the episode, the iPod froze black. I had been having issues with it randomly resetting itself or pausing during songs, so I thought it might be on its way out. - Sure enough when I did the reset it never booted back up. I tried several times. So when I got back home 2 days later and plugged it into my computer, I was not surprised that it still would not reboot.
I was bummed. 3 years is not a long time when you spend that much money. I am broke right now and since I am a music fanatic, with a huge music library I was wondering how I was going to carry on. I cannot afford to buy a new iPod.
My dear father came to my rescue and showed up at my house with a brand new 7th generation 160g iPod on Saturday evening, just as a nice jesture. - I let it sync up, went to bed. Sunday afternoon, I was taking my daughter to the park and I brought my iPod into the car. I noticed that much of the artwork was not popping up as I looked through both coverflow and sampled some songs in playlists. And when I went to try a video again... BAM, the iPod locked up and wouldn't reset, just like the old one.
I thought... maybe this is a fluke, but how strange that a brand new iPod would crash again on legally purchased iTunes video. So after trying to get it to reset, I plugged it in and again, it would not reset and my computer would not recognize it. The hard-drive just wouldn't boot up.
Then I thought... even though it wasn't plugged into my computer either time and I had used the old one for a while without syncing, maybe it was something on my computer... so I plugged it into my wife's laptop and it said "found new hardware" and then there was a new message saying something along the lines of "there is a problem with your new hardware and it cannot be installed".
My dad had gotten the 2 year warranty, but since it wasn't even 24 hours, I went to Best Buy and brought them back the iPod. They checked it out and said "wow, it's rare that out of the box it would crash, but it's crashed" and they gave me a new one. - I asked them about the possibility of something corrupting it, but they said it was unlikely and they since it's a hard-drive, hard-drives crash.
So on Sunday evening, I did the same routine, I synced my iPod. This time, I tried a little bit of music and a little bit of video without syncing my library and it worked... Then that night I let the whole thing sync.
This morning (Monday) I took it to work and played some music while I dropped my daughter off, and all of a sudden all the artwork is gone again... I figured I deal with that later, because although it bothered me, at least it was playing song after song with no issue.
I'm at work now and I was letting a playlist play on shuffle. It was working just find and was so happy to have an iPod back.
Then I hit the menu button and it takes me back to "coverflow" (the last place I was browsing) and all of a sudden the sound starts buzzing and the whole thing locks up. It's stuck, so I go to reset it...
And low & behold, it won't reset, like the hard-drive crashed AGAIN. This is the 3rd iPod in a row. I plugged it into my work computer, just to see if it would recognize it. (I downloaded the latest iTunes on there) It won't. Again it just won't reboot.
Now the first one, I was having hard-drive troubles, and hadn't been synced in a while, so unfortunately I think the product just doesn't last very long.
But now with 2 new ones, it's making me think that there could be a problem with something in my computer. But I can't imagine what. Everything is either ripped directly into iTunes from a CD, bought from the iTunes store or were WAV files I put into iTunes and converted to aac files. I am a musicians and don't believe in illegally downloading music and don't use torrents. I can't imagine what could corrupt anything I'm syncing.
I have about 110g of music that I am trying to sync. And then some tv shows, which I don't always sync all of them. Most of them were purchased from iTunes, but I have a few that I took from DVD and converted and put into my iTunes.
I have called the apple help line, but they want me to call them back when I'm at my computer at home and we can trouble shoot, even though I know they won't be able to help me, because my iPod won't be able to be read.
I would love to get some opinions and help.
Thank you,
Paul.

Okay, by looking at my previous posting in this forum, it has apparently only been 2 1/2 years since I got my last iPod.

Hard Drive Crashed - It thinks i am on someone elses computer

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