Hard drive crashed on macbook pro. now i want to recover all my photos on my iPhone (iPhone, favorites, stream, etc..) w/ out loosing. do i simply sync my iPhone. in addition, i lost all of my music was lost when hard drive crashed (time machine fail

Hard drive crashed on macbook pro. now i want to recover all my photos on my iPhone (iPhone photos, favorites, stream, etc..) w/ out loosing. do i simply sync my iPhone? paranoid i will wipe iPhone photos when synching to new hard drive image and new iTunes image.
In addition, i lost all of my music when hard drive crashed (time machine backup was corrupted also), is there anyway to recover iTunes music. Music was a combination of purchased, CD's burned, diverse music library, etc.....
thank you,
J

Contact Apple Support:
http://www.apple.com/support/contact/
Apple - How to Contact Us:
http://www.apple.com/contact/
Be sure to refer to the repair ticket number.
Sounds like a terrible mixup.
Good luck & happy computing!

Similar Messages

  • Just added an external drive to my MacBook Pro now I want to place all my photos there.

    How do I get LR 5 to recognize where they are?

    Move the photos using your operating system, then in Lightroom follow these instructions: http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

  • Replaced Hard Drive in MacBook Pro - now TC wants to back up whole drive

    I replaced the 120 Gig hard drive in my MacBook Pro with a 320 Gig drive and cloned the old drive back to the new one. Time Machine now wants to treat this as a different drive from the one I have backed up on my Time Capsule. How do I convince TM to backup the new drive incrementally to the old image on the TC rather than creating a whole new back up?

    The cloning software you used probably does not copy the journaling entries. Since TM relies on the event-driven journaling entries, it has no choice but to start a new full backup all over again.

  • I've lost the use of Appleworks in 10.9.2. Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other?

    I've lost the use of Appleworks by upgrading to 10.9.2.
    Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other? I'd like to be able to boot to the older OS when I need Appleworks and  few other applications that aren't available on OS 10.9.2.
    Any suggestions?
    Thank you for your help.

    Hello again, WZZZ,
    Here's an update. I was successful in creating two partitions on my internal drive, and in installing OS 10.6.6 on the second partition, as per your guidence. I now have it up to 10.6.8 with all the security updates and AppleWorks. A great thing.
    Some thoughts:
    • The partitioning had one hitch; it failed at first. But once I "repaired" the disc with Disc Utility the partitioning went thru.
    • The partitioning took a long time in 'resizing the partition.' A few hours I think it was. Lots of progress bar watching.
    • If I had it to do again, I'd size the two partitions differently. My original data was occupying about 230 Gb of the 320 Gb disc. I made the new partitions share the space, about 230 and 75Gb. That left very little available space for the main disc. I ought to have put some breathing room in there. As it is, it's an incentive to clean up all those files, especially all those iTunes files. I now have about 10% of available space there and mean to continue deleting.
    So, all in all a good project that got me where I wanted to go. Thank you for your help.
    Appreciatively,
    wallah

  • I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

    i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
    did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
    thanks for your help

    It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         1. Select Disk Utility from the main menu then press the Continue
             button.
         2. Select the destination volume from the left side list.
         3. Click on the Restore tab in the DU main window.
         4. Select the destination volume from the left side list and drag it
             to the Destination entry field.
         5. Select the source volume from the left side list and drag it to
             the Source entry field.
         6. Double-check you got it right, then click on the Restore button.
    Source means the external old drive. Destination means the new internal drive.

  • Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?

    Transferred backed-up data from external hard disk to new hard drive on my MacBook Pro which seemed to be successful. I now find that some (or maybe all) old emails have been resent. Can anyone tell me what has happened?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • HT1386 I had to replace the corrupted hard drive in my macbook pro recently, and after I did so I did a full factory software & application restore.  Now my iTunes says my iPhone 5 is no longer an authorized device.  What should I do?

    I had to replace the corrupted hard drive in my macbook pro recently, and after I did so I did a full factory software & application restore.  I had to rebuild my iTunes Library by dragging my music folders in my iTunes Media into the iTunes Application and rebuild my playlists manually.  After plugging my iPhone 5 into the computer USB, it immediately recognized my iPhone 5, showing: last backups, space left on my iPhone & all options available.  I then checked the box to manually manage music etc.  The problem I am now having is that when I actually try to drag music from my iTunes to my phone a prompt comes up saying that my iPhone is not an authorized device.  What should I do?  Any and all advice would be greatly appreciated!!

    jrmetzger,
    iOS runs on iPads and iPhones; OS X runs on Macs.
    Given your situation, I’d highly recommended that you purchase a SATA-to-USB adapter, so that you can test both your old disk and your new disk externally, since it might be that the problem is due to a faulty internal SATA cable rather than due to faulty disks.

  • Can somebody please advise urgently... I backed up my entire hard-drive of my macbook pro - just prior to installing osx mountain lion. I put everything into a folder on my desktop - then backed it up onto an external drive. Once this was done - i deleted

    Can somebody please advise urgently...
    I backed up my entire hard-drive of my macbook pro - just prior to installing osx mountain lion.
    I put everything into a folder on my desktop - then backed it up onto an external drive. Once this was done - i deleted the folder off my desktop - and  following this - things started to go all weird...pages hanging, the coloured 'wheel of death' appeared for ages. So i had to employ a 'hard-boot' restart - as i had not other options.
    I'm pretty sure i made copies of of files/apps/folders etc - however not so sure now as i cant even start up my laptop!!!
    Can somebosy please help me urgently??!!!

    Got the exact same problem, and I also did this operation many times before, from 500Gb to 750Gb, and then from 750Gb to 1 Gb. Not My HD got a little such complaining about bad sectors when in windows bootcamp, but still runs fine though.
    So I bought a new 1Gb drive exactly same drive as the one thats getting sick. I did the clone thing, with super duper, CCC, DU, but no matter it will not boot when i move the new drive inside the macbook…….**** thing exuse me, but wasted so much time.
    Now I get this strange feeling that something must have changed in the macbook itself. Just wondering if this could be a EFI "mac bios" prevention thing, they made just to sell more new computers, when you can't improve or fix your old one.
    If so, then its pretty scary. If not then I simply can't figure out why this suddenly becomes a problem for so many people, as I see so many posts about this!!
    BR Pete

  • I just replaced the hard drive on my macbook pro, reformatted new hard drive and copied over a backup from time machine now I have a kernel panic message (you must restart) - what do I do now?

    i just replaced the hard drive on my macbook pro, reformatted new hard drive, installed a back up from time machine and now have kernel panic ( you must restart your computer) what do I need to do?

    If you're able to boot, launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
    Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
    If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Safe mode is slower than normal, and some things won’t work at all.

  • Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair I need to boot off of another source, like my flash drive.

    Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair, I need to boot off of another source, like my flash drive. I am in Paris and my Snow Leopard DVD is in Texas.

    Mac OS X has a built-in disk diagnostic and repair program called fsck or file system consistency check. Here’s how to verify and repair your startup disk with fsck.  As soon as you hear the startup tone, press and hold Command-S on the keyboard. Keep holding down those keys until you see a black screen with white lettering. This is called “booting into Single User Mode.”  As the Mac boots in this mode, the screen reports each step of the process. The line should end in root#.  Right after the root# prompt, enter the following: /sbin/fsck -fy
    If repairing the disk in single user mode fails, it means one of two things. Either your hard drive itself is failing (a hardware failure), or the directory damage on your hard drive is beyond the capability of the built-in repair procedures in OS X.

  • Hi. I've changed my hard drive on my macbook pro and wanted to reinstall logic pro but although I took the serial number from the "about" box it rejects it when I try to reinstall. It was an upgrade to Logic 8 originally. What can I do? Urgent!

    Hello. I have installed a new hard drive on my Macbook Pro with OSX Tiger. I tried to reinstall Logic 8 Pro but it refuses the serial number when I try to install it. I took the serial number from the "About" box when Logic was still installed but no good. The software was originally an upgrade, and I don't think I have the disks for the previous version. What do I do? This is important because I only use the computer for music. Thank you.

    There's actually an even simpler solution that doesn't include buying a new version of Logic.  He can use his original version easily.  Of course, that depends if the OP knows how to effectively use his computer though...

  • HT204370 I have changed my internal hard drive on my macbook pro. I have put old hard drive into a capsule and have this plugged into my laptop. I can't find the movies on my old hard drive now? Any idea how I can move them to iTunes again? cloud taking H

    I have just changed my internal Hard drive on my MacBook pro. I had recently downloaded some movies on iTunes which I want to put into my iTunes library on my new internal hard drive. I have put my old internal hard drive into an external capsule but when I open the icon of the hard drive from the desktop I can't find my movies.
    At the moment I have the new movies downloading again from the cloud but it is literally taking hours for even one movie to load.
    When I changed the internal hard drive I restored my info from my old external hard drive which hadn't been backed up in a month and hence does not have my latest movies...
    I am concerned that I might go over my internet usage limit (flatmate is refusing to change to unlimited package!!!!) by downloading all the movies again from the cloud never mind how long it is taking...
    Is there any way to restore all my info and media from the old internal Hard drive in the capsule as well as from the external hard drive?

    It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         1. Select Disk Utility from the main menu then press the Continue
             button.
         2. Select the destination volume from the left side list.
         3. Click on the Restore tab in the DU main window.
         4. Select the destination volume from the left side list and drag it
             to the Destination entry field.
         5. Select the source volume from the left side list and drag it to
             the Source entry field.
         6. Double-check you got it right, then click on the Restore button.
    Source means the external old drive. Destination means the new internal drive.

  • Can i restrict apple mail client from downloading all emails...and allow it to pick a start date for gmail mail to sync? i am flooded with old emails, thousands on them ...eating hard drive space of my macbook pro and un necessary overhead

    can i restrict apple mail client from downloading all emails...and allow it to pick a start date for gmail mail to sync? i am flooded with old emails, thousands on them ...eating hard drive space of my macbook pro and un necessary overhead

    The genius bar technicians can check your MBP for possible hardware problems and specific software issues that you may have.  The diagnosis will be free.  Any extensive repairs will not be free.
    If you have minor software problems, you essentially will have to deal with them yourself.  Examine these two comprehensive documents for possible problem definition and solutions.  If you encounter problems that you are unable to cope with, start a new discussion and there will be persons willing to assist you in solving them.
    https://discussions.apple.com/docs/DOC-3521
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • If i have Time Machine backed up on an external hard drive, do i just plug the drive into another macbook pro and all my stuff is in the new computer?  also, does it matter if the new computer is running Lion when the backed up info came from Snow Leopard

    If i have Time Machine backed up on an external hard drive, do i just plug the drive into another macbook pro and all my stuff is in the new computer?  Also, does it matter if the new computer is running Lion when the backed up info came from Snow Leopard 10.6.8?

    No and Yes
    Don't use TM for this purpose, clone your drive to an external, plug the external into another MBP and reboot from it. Please note that booting a machine that came with Lion may not be possible from a drive with Snow Leopard.

  • Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos.

    Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos. I wanted to see if I could view them from the hard drive. Thanks

    Hello, eco1. 
    Thank you for visiting Apple Support Communities. 
    This sounds like you are wanting to move your iTunes media folder to an external drive and have iTunes this folder from this location.  If this is the case then I would recommend taking a look at the article below. 
    iTunes for Mac: Moving your iTunes Media folder
    http://support.apple.com/kb/ht1449
    Cheers,
    Jason H. 

Maybe you are looking for

  • HT4059 default fonts in ibooks

    Easy question.  I'm learning to convert some brochures in ePublishing for work.  Is there a list of default fonts?  I have a script that overrides, but Impact does not work. Any help and further reading for ePub is greatly appreciated. Thanks Daniel

  • Is iweb09 available on server osx 10.8.4?

    is iweb09 available on server osx 10.8.4?

  • Attaching LOV to a field using Personalizatin

    Hi, I am new to OAF.I have created an Employee OAF page in JDeveloper (path:xxemployee/oracle/apps/sqlap/employee/webui/EmployeePage) and deployed into Apps Instance R12. I want to attach an LOV to Employee field.I want to create a new LOV instead of

  • '&' in Integration broker message

    We are currently sending information from a third party system to PeopleSoft financials using Integration Broker and I have run into somewhat of an issue. The message from the outgoing system has a field called 'DESCRIPTION'. One of our messages rece

  • Error in WS client in java

    Hi I have developed one standalone java client to invoke a WS. But when I execute it gives me following error in the response. - <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xs="http://www.w3.org/2001/XMLSchema"