Hard Drive Crashed While Updating to iTunes 7

My PowerBook G4's hard drive crashed while I was updating to iTunes 7. Is there anything Apple will do to allow me to transfer my iPod's library to iTunes on my Windows laptop?

There is not a single thing Apple can do to allow the ipod to do this, it all depends on how you have the ipod formatted.
If your ipod is formatted for windows, you're in luck! You can install itunes 7 on the windows machine, authorize that computer for your itunes store account, then connect the ipod and put your *itunes purchases* into that itunes.
If your music was imported from CD's, well you will have to reimport them to the windows computer. If you got songs from other sources you will have to get those from whatever source they came from as Apple does not support any other sources of music other than buying from itunes or importing CD's that you own.
While on the subject of CD's, if you made a backup of your previous itunes library on CD's you might be able to import it onto the windows computer, not sure though.
If your ipod is formatted for Mac you are out of luck. No amount of begging and pleading will make a windows computer read mac formatting.

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Hard drive crashed, replaced. Downloaded iTunes again, but now I can't get to my apps, music, movies, etc from computer through iTunes. Any help?

Hard drive crashed, replaced. Downloaded iTunes again, but now I can't get to my apps, music, movies, etc from computer through iTunes. Any help?

If you have access to them anywhere, restore them from it. If not, click here and ask, or redownload the applications freely.
(58121)

Hard Drive crash, creating a new iTunes Library from my iPhone

Hi,
My hard drive crashed with my iPhone back up and all my pictures, music etc. I have no back up.
I need now to make sure my iPhone is backed up and get my photo's off the phone. So I have created a new iTunes and iPhoto file and copied the pictures across. But when going through the options for my iPhone in iTunes, I am fearful of wiping the information on my phone. It does not appear I can pull the information from my iPhone to my iTunes account, instead my phone will be wiped and the non existant music on my iTunes account wil replace my collection...
I understand the need to protect against priracy, but come on, the phone has the same serial number!!
How to I get around this and create a back up without deleting stuff?
Thanks

Hi,
I am about to do this (https://discussions.apple.com/thread/2584477?start=15&tstart=0), but having lost all my photo's on my old hard drive, I am afraid I will lose them on my iPhone!
Can someone tell me if the 'Library' photo's where kept as well as the 'Camera Roll' photo's?
I cannot figure out if the photo's from the 'Library' (on the phone) have been included in the back-up.
Thanks

My hard drive crashed while backing up!

How's this for luck: I finally bought an external drive and was in the process of making a bootable backup to a Maxtor One Touch Firewire 800 drive when my G5's internal drive crashed! I was able to insert the OSX startup disc which opens the installer, and then allows me to open Disk Utility. After several seconds of gathering disk information, I finally get two hard drive icons on the left side of the window. The top one gives me generic info about the drive (74.5GB and the model number). Under that is another hard drive icon followed by "Disk1s9", and that is greyed out. (I do not see the actual name that I gave the drive.) When I select it, Disk Utility tells me that the drive is not mounted, and the 'mount' button on the toolbar becomes active.
I placed a call to Apple Care. He had me unplug and then replug the drive. After that my drive was named Disk0s9 in Disk Utility, but was still not mounted. They told me I needed to go to a repair center. The tech at the Genius Bar of a local Apple Store used one of their drives to try to run Disk Warrior on my drive. At one point I saw my name for the drive on the screen, but Disk Warrior did not seem to start when prompted, and I was told that I was in possession of a dead drive and given the business card for a data recovery service.
Of course, I would like to save the contents of my drive. I'm just wondering if there is anything that I can try before shelling out for data recovery? I'm assuming that clicking the 'mount' button in Disk Utility is not the answer or the people at Apple would have suggested it? Any suggestions will be greatly appreciated!
Next time I'm going to back up individual files first and worry about bootable copies later.

You are going to need another SATA drive anyway at this point. And surprised you went this long probably on just one?
Install 10.4.6 on the new drive (assuming you don't want to install on the Maxtor) - later versions of Tiger have improved on Disk Utility than what 10.4.0 had. Apple sells 10.4.6 DVDs now also.
DW can take a long time. But it is possible it is salvageable. Even put SATA drive in a universal SATA/FW case and deal with it there.
DiskJockey and Data Rescue are two good options. Disk Utility can also has a Restore tab to allow copying one drive to another. A sector copy might be of use, too.
TechTool Pro (4.1.2) might even be of help (DW has not been updated and there IS a need for it, but it has been over a year they've been working on that update).
People have even put hard drives in the freezer (sealed and moisture proof) to get access to a drive.
Heat kills drives. And it could be your system and the drive got too warm.

Hard drive crashed, can't reinstall iTunes

Here's the situation. I had two hard drives in my computer (running Win XP, btw), the one on which I had iTunes installed, but not the one that had the operating system on it, crashed. All data was unrecoverable.
Once I removed that drive from the computer, my machine ran fine. But when I tried to run iTunes, of course, it wouldn't run. So I tried to download and install it on my one existing hard drive (plenty of room for it). But, when I tried to run the installer, I get an error windos that pops up telling me that "iTunesMiniPlayer.resources is not a valid short file name" and the installer then "encountered errors before iTunes could be configured". At which point no further information is forthcoming and the installer shuts down.
I tried to use add/remove programs to uninstall iTunes, but when I do so, I get the "iTunesMiniPlayer.resources is not a valid short file name" messag again, as well as a "Fatal error druing installation" message, and the uninstall stops.
I used regedit to eliminate every reference to iTunes I could find in my registry, and still get all the same results listed above.
At this point, I am utterly baffled. Any suggestions?
Thanks in advance.
-G

I tried to use add/remove programs to uninstall iTunes, but when I do so, I get the "iTunesMiniPlayer.resources is not a valid short file name" messag again, as well as a "Fatal error druing installation" message, and the uninstall stops.
okay. let's try downloading and installing the Windows Installer CleanUp utility and using that to clear any leftover iTunes installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
does that get you past the miniplayer message?

Hard drive crashed - how to restore iTunes

A bad sector hung up my hard drive. I have a new drive now, but need to restore iTunes and songs. I have almost all my songs backed up on an external drive. SO if I download iTunes and the add in the songs will I be good and can I synch between iTunes and teh iPod? I can't turn my iPod into a hard drive since I lost the drive in the computer with no warning.
Also, there were a coule songs that I had just bought from Apple, they were not backed up is there any way to get those back into iTunes? Thanks.

*there were a cou(p)le songs that I had just bought from Apple, they were not backed up is there any way to get those back into iTunes?*
The policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

My Hard Drive Crash...all iTunes Store Music Gone....No Backup

Hey,
My Hard Drive has gone bye....bye. I did NOT have a back up of the video and audio I purchased from iTunes store.
Is it possible to download again?
Thanks!

Here's the policy
http://docs.info.apple.com/article.html?artnum=301749
Try emailing them, explaining you made no backups, no guarantees that it will change anything, though
http://www.apple.com/support/itunes/musicstore/backup/

My hard drive crashed so I installed itunes on my laptop but my music library is gone. How do I get it back?

I still have all of the songs on the ipod itself but I'm afraid that if I connect the ipod to my laptop that I will lose all of my music on it. What can I do?

It will only be where you put it.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod. File>Transfer Purchases.

My hard drive crashed and i reinstalled itunes

when i reinstalled itunes to my computer i cannot access the music or videos that have already been synced to my ipod. is there a way to get the existing music back into itunes.

You cannot download things more than once, but you can move your purchased items from your iPod to the computer:
http://docs.info.apple.com/article.html?artnum=305465

My hard drive crashed and my itunes library is gone--what do i do?

my daughter and i both have itunes library's on the same computer just under different user names.my hard drive crashed and now our itunes library's are gone. should i just download the latest version of itunes and then hook up my ipod to it?not sure what to do.

*should i just download the latest version of itunes and then hook up my ipod to it?not sure what to do.*
If your iPod is set to sync automatically with iTunes you need to take care connecting it to an empty library.
1). Connect your iPod to your computer. If it is set to sync automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
Alternatively open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok. Then connect your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only give you the option to copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (music from CDs, other downloads etc) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
iTunes & iPod software
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

Hard drive crashed. how do I transfer from iphone 3gs to itunes on new computer?

My hard drive crashed. I installed iTunes on my new computer. How do I transfer my information on iphone 3gs onto the new iTunes?

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from your iphone. Without syncing : File>Transfer Purchases Authorize your computer for your itunes account first.
If you sync to a blank computer, then your contacts and calendars will be erased as well. Another reason to always maintain a backup.
Enter one unique contact and calendar entry on the new computer. When you first sync you should get the option to merge the data.

Hard drive crash HELP

Hard drive crashed - had to reinstall iTunes. Is it possible to download songs from a 20 GB iPod back to the hard drive as a new library or when I plug in will songs on iPod be lost? Rich Sorry no back up.
Dell Windows XP

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
YamiPod Software (Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

Recovering after a hard drive crash and restore

I have a question before I sync my iPod again;
I had a operating system hard drive crash a little while ago, and I reimaged my drive with a three month old backup, basically I rolled back my computer's state a couple months, and with it, the state of my iTunes library.
Now, my library is going to be missing songs that my iPod has, does this mean when I sync my iPod again iTunes is going to delete those songs it doesn't know about anymore? I don't recall seeing the option to "manually manage" the iPod anymore, but even in that case does this mean I can't automatically sync again?
I understand that I can't use iTunes to pull songs off my iPod but thats not what I want. Essentially I want to rebuild my iTunes library list from what the iPod has, even if it can't find the songs on the local disk anymore, I just don't want them deleted.
Maybe I'm approaching this problem the wrong way..

Hi there,
I'm struggling with the exact same issue, so I'm hoping you get a response soon from someone who knows what the g-o may be... I did sync my iPod after my hard drive crashed, but I had iTunes already configured to 'manually manage' my music, so it didn't clear my entire iPod. I'm just scared of accidentally deleting certain music off my iPod playlist that I didn't burn onto disc & so I'd lose it for good.
Let's hope someone's got an idea...

Hard drives crashed....now I can't sync

Long story short...hard drive crashed. Updated to Windows 7 since the hard drive needed reformatting anyway. Reinstalled iTunes but now I have no way to sync up for podcasts and/or music. How do I make my main computer able to sync with my iPod? The computer is already authorized and I can access the iPod and all that but I can't sync.
Mike

William,
Did you move all your photos to the external drive, or your library to the external drive, or both?
I have started wondering if photo sharing works if the source of the photo is an external drive. I.e., what will iTunes do if you try to sync and your library is not accessible, because you stored it on an external drive and it is not plugged in? Will it remove all of the Aperture photos from your iPad, since the source of the photos (Aperture library) is effectively empty, since it is missing? Maybe iTunes takes that into account and just ignored libraries that are not local.
Can you see Aperture library in other application using a media browser, like Desktop & Screen Saver or iPhoto (browse Apertuer library)?
nathan

How to disable audible account after hard drive crash

I have had 2 computer hard drive crashes that were authorized iTunes accounts. Since they crashed, I don't know how to de-authorize them. What happens after all 5 of my authorized account computers crash? I can no longer listen to music purchased through iTunes?
I hope there is a way to de-authorize a computer that crashed. Can anyone help!

I believe this might of worked after all. I did like you said and double clicked on the My Catalog file. PSA and it just put in the timeline and dates on the pictures but had a ? mark and no picture. I then chose to dowload files from the My pictures folder that the downloader was directed to for each download. It seems to restoring the photo's and putting them with the tags and all. I am so relieved because I had 37,500 pictures that would of been untagged and out of order. I learned my lesson to do a backup more frequently! Thanks for your help. If I would want to update to PSE 9 is it compatible with windows XP?

Hard Drive Crashed While Updating to iTunes 7

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