Hard Drive died, Need advice on how to bring windoze back from dead

I tried to install Lion. The installer stopped and said that the hard drive, well, was dead. Genius Bar backed up the installer. The drive will boot into Windows, but not into Mac.
A new hard drive has been installed (Momentus XT-whoa, fast) , and the Mac side is being updated. BUT, I have some serious work on that Windows partition, and I need to get it back and running.
I am looking for advice on cloning, running, etc. I have Parallels 6, which I used to run the bootcamp partition, before the crash.
I need to get as much of a carbon copy as possible.
Thanks in advance.
Secondary issue--Still need to upgrade to Lion (nervously). Any tips about Bootcamp and Lion also appreciated.

I have to assume due to no mentioning that you have some sort of notebook, right?
Why do you need Lion btw?
Try Lion community, www.apple.com/support/lion
Try Paragon for Hard Disk Manager Suite 2011
Lion and Boot Camp 4.0
Lion Installer reports This disk cannot be used to start up your computer
OS X Lion Install to Different Drive

Similar Messages

Hard drive died on my iMac how to retrieve from Time Machine

HI,
My Hard drive died on our iMac (we were on Snow Leopard). We replaced it with a larger Hard drive and the Tech put Lion on it. Sorry if this is a dumb question, but how do I retrieve my entire back up from the Time Capsule.... I search and read something about a Recovery HD? Do I have to have this? Also as noted above, I have the Snow Leopard from when we got teh iMac, but are on Lion now.....
HELP

LOL - I think I have a different/new related problem....
The instrucitons don't say anything about timemachine, but I read somewhere that you need to stop a back up when you get a new computer and want to transfer files.... and that the migration rebuilds the data from the latest successful back up...(thats a little back ground).
Where I am now:
last night the migrations said it would take 29 hrs. No problem....this morning there was not much change in that (considering 8+hours had passed) but did not think much of that either...
I was browsing on the internet and suddenly I get a notifiaiton that the back up failed! oh god I think - surely its not supposed to back up while its migrating....?!?
then a few minutes later the migration window says it has 49 hrs to go...
then a little later it says its finished...so I check the folders - nothing is there....so I start to get a little concerned....and decide to start over.
so I start the migration process and when I get to the window where it asks where to put the stuff from the migration, I assume I am doing the same thing so click the same thing I did last time and it tells me you already have stuff there...wha? but I just checked...there is nothing there - so I know I am doing something wrong and back track - AHA - it has put everything into a user account called XXX. so I decide to log out and see what's happening....sure enough another user account has appeared....and it has the same icon as our old stuff ! yay...!
but heres the rub: we previously only had 1 user account for the whole household, with one password which we did not even have to use....when the hard drive crashed, the repair guy created a user account under MY name, and used our old password. Did not think much of it but when I logged out as ME and tried to log is as US (the old User Account), it would not accept the old password!...So now what....?

Hard Drive Died need to reinstall Audition and Sounbooth on new SSD. Both products are registered on adobe site with s/n's

The hard drive on my Dell died and the backup discs and external drives were useless in getting me back to normal. How do I reinstall these products or am I forced to purchase more?

Just reinstall them, then use your serial number to activate them.
If you already activated more than once, you may need to Contact Customer Care.

Hard drive failing, need new Mac, how can I keep iTunes 10.7

I've got a mini mac, ca. 2009. The hard drive has begun to fail, and the external monitor is also beginning to go (once all-black screens is now mostly pale grey.
I have 75,000 songs on an external drive. I tried iTunes 11 when it came out, and had to roll back to 10.7 because iTunes 11 is simply not capable of managing a large library. Lack of multiple screens alone is enough to drive me away.
When I asked at the Apple store if there is any way to keep iTunes 10, they laughed in my face, then got the Apple-knows-better-than-you tone and said there is no way to use an "inferior" version of itunes anymore.
Is there any hope?

Any new Mac will come with the newest iTunes installed. Now something I don't really know much about but could be an issue is according to what I have read iTunes is now more intergrated into the system of the Mac. It used to be a pretty much stand-alone application which you didn't even have to install. How integrated I don't know. It may still be possible to delete iTunes using one of the many reverting back to an older version method posted here. Using older operating system components is not something you can do though, since they may well cause instability in a computer that was designed with a newer system in mind. However, I don't know if iTunes is really that much part of the system.
Realize also that you will be forced to upgrade should you ever buy an i-device since those require the version of iTunes current when you make the purchase.
Here's a downgrade post I had in my archives:
Back up your computer first, in case the unexpected happens
Here's a step-by-step method and you may find it easier to follow than alternative methods I have posted below.
Downgrade iTunes 11 to iTunes 10.7 - http://www.emacconsulting.com/apple/itunes/downgrade-itunes-11-to-itunes-10-7/
If the above does not work, or you want to do it without Pacifist, or you want to know what is actually going on when downgrading, or you encounter error messages, here's more details:
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. (Easier) Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. (More work) Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

Hard Drive Disaster - Need opinions on how to get up ASAP

Hi,
I have a crisis on my hands. I brought a Virtual machine up about a month ago with Windows Server 2012 R2 and then proceeded to install Exchange 2013 on it. Approximately a week ago I migrated all the mailboxes from Exchange 2007
to the new machine. After the migration I set Exchange 2013 up with Exchange Online Protection and Azure Rights management and started syncing our Active Directory.
Now for the bad part: the raid 1 configuration on the server was not syncing the drives and I hadn’t started making backups of the server. The hard drive containing the virtual machine configuration and the virtual hard drive crashed
without warning 2 days ago. Please don’t beat me up about the backups, I already know how stupid it was to not backup a business critical machine. The hard drive is currently with a data recovery company and they estimate there is a 90% chance of 100% recovery
of the data. However, I want to be prepare for the worst and would like opinions on what my options are.
Possible outcomes:
Everything is recovered and the Virtual Machine fires right up. (I am not very optimistic about this)
I am able to recover the exchange databases from the failed hard drive.
Nothing is recovered.
Preferably option one is what occurs. However, please give me your thoughts on what the best way to get up and running ASAP if I can’t start the machine. I am not an expert but I had the following ideas:
If I am able to recover the database can I bring a new server up and move the database to it?
Bring a new server up, create a new database and import the user’s .PST files.
Since active directory was synced with Microsoft, maybe I can purchase Exchange Hosted and then import the user’s .pst files?
Any guidance on the above thoughts would be greatly appreciated.
There a multiple domain controllers in the environment and the old Exchange 2007 server is still up. I believe I still have backups of the Exchange 2007 server with all the mailboxes on it.

Alright, I am going to post a walk through in case it can help someone else in the future.
I brought a new Windows 2012 R2 server up and then proceeded to install Exchange 2013 with the recovery switch as BoS pointed out in his posted.
http://technet.microsoft.com/en-us/library/dd876880(v=exchg.150).aspx
The installation failed with:
Disaster recovery setup needs access to the log drive C:\Program files\Microsoft Exchange\v15\mailbox\mailbox database
xxxxxxxx to continue."
and
"Disaster recovery setup needs access to the mailbox database drive C:\Program files\Microsoft Exchange\v15\mailbox\mailbox
database xxxxxxxx\mailbox database xxxxxxxx.edb to continue."
To get around the errors, I created the path on the hard drive C:\Program files\Microsoft Exchange\v15\mailbox\mailbox
database xxxxxxxx and then created a text file with an .edb extension and put it in the folder. On the second attempt to the install it failed with:
Configuring Microsoft Exchange Server
Preparing Setup
COMPLETED
Stopping Services                                        COMPLETED
Copying Exchange Files                              COMPLETED
Language Files                                            COMPLETED
Restoring Services                                      COMPLETED
Languages
COMPLETED
Hub Transport Server Role
FAILED
The following error was generated when "$error.Clear();
Install-ExchangeCertificate -DomainController $RoleDomainController -Services SMTP " was run: "The internal
transport certificate for the local server was damaged or missing in Active Directory. The problem has been fixed. However, if you have existing Edge Subscriptions, you must subscribe all Edge Transport servers again by using the New-EdgeSubscription cmdlet
in the Shell.".
The solution in this post pointed me in the right direction:
http://social.technet.microsoft.com/Forums/exchange/en-US/d3c443da-6977-43ac-9d20-dc2b0a619e89/exchange-2010-failed-recovery-help?forum=exchangesvravailabilityandisasterrecoverylegacy
However, instead of
"MsExchSyncCredential"
it is “MsExchEdgeSyncCredential”.
On the third attempt to install the installation failed with:
A Setup failure previously occurred while installing the HubTransport role.
Either run Setup again for just this role, or remove the role using Control Panel.
By following the steps to delete the water mark as shown in example 5 on
This site I was able to complete the installation of Exchange.
After Exchange was installed I created a new mailbox database and mounted it. Even though I did not have the old database
I was able to associate all the email address from it with the new database by running the following in powershell:
Get-Mailbox –Database “OldDatabaseName” | Set-Mailbox –Database “NewDatabaseName”
At this point users were able to start logging into the new Exchange server.
Using the pst files I made from Outlook I was able to import the data back into the new server by following the steps shown
here:
http://technet.microsoft.com/en-us/library/ee332351(v=exchg.150).aspx
As Troy pointed out, the Outlook cache needs to be exported to .pst files before Outlook connects to the new server.
On a side note, previous to bringing the new server up, I made .pst files from the user’s offline folders in case everything was deleted when the user connected Outlook to the new server; it was not necessary. When
Outlook (2010 and 2013) connected to the new server a warning window popped up informing the user that their mailbox had been temporarily moved to a new server and gave them the option to use the temporary mailbox or their old data. At any time you should
be able to select the old data option and then export it to pst.
I am currently waiting to receive the logs and the Mailbox database back from the data retrieval company.
As soon as I have copies I am going to import any data that might be missing into the new database.

Is my hard drive dying and if so, how long does it have?

Symptoms (earlier today and for the past week or so):
-- too-frequent cycling noises
-- a weird pinging or clicking sound; it seems random but yet tied to opening applications or files
-- no chime on startup (that just started today)
-- increasing slowness, sometimes to the point of apps bouncing in the dock forever until I got tired of waiting and did a forcequit, or they just stopped on their own as if they were sick of trying, too. Everything, in every program, seems to take longer. Lots of spinning beachballs.
-- almost certainly unrelated, but perhaps worth mentioning: sticky spacebar and trackpad button (no spills, probably just dust and cat hair)
What I have done so far to fix it:
-- Repaired permissions
-- Ran the Apple Hardware Test (no problems detected)
-- Ran Norton DiskDoctor, which took quite some time and quit twice, first with a general disk error/try again message and then with an error 23005 message. It ultimately fixed everything it found.
-- Cleared out my hard drive as much as possible; I now have 6 GB available; it had been below 4 GB.
After taking the above steps, it SEEMS better. Apps are opening a little faster. It's cycling less frequently and the weird pinging noise is gone for the moment. However, it still isn't right.
I've backed my files up, but I work for myself and have critical stuff to do next week. I want a new hard drive eventually but now is a BAD time to have to stop and deal with that. Whaddaya all think? Can I keep crossing my fingers?
Many, many thanks...
Powerbook G4 Titanium Mac OS X (10.3.9) 768 MB SDRAM

Hi Cheryl,
It's not surprising that something seems fishy if you've inflicted Norton Utilities on your OS 10.3.x. You should uninstall it asap. Otherwise it will eventually destroy your OS. Here is one of several articles confirming that Norton no longer supports OSX. Try searching these forums for Norton if you need more convincing.
First thing I'd try is to Repair the directory on your hard disk. Boot to your Panther disk #1: insert disk, restart and hold down "C" key at the chime. When the Installer window appears, ignore it, go to the menu at upper left and select Disk Utility. In the DU window, select your HD volume at left, click the First Aid tab, and click Repair Disk. When it finishes, if it says "disk appears to be OK" then run it again to make sure, especially if it repaired anything. Run it until you get two "appears OK" reports in a row. If it can't repair everything, you'll need a stronger utility such as DiskWarrior, or TechTool Pro.
If your HD continues to sound strange (or, for that matter, if it doesn't), at least make sure you're backed up. HDs can fail without warning over just a few minutes. HTH

Hard Drive Crashed/Need advice

Today, after installing OS X 10.4.6, the hard drive on my G5 desktop crashed and was not retrievable using Disk Utility. I spent a lot of time on the phone with Apple, and they recommended erasing and reinstalling -which I did.
Now I want to restore my User files. These back up everyday with Retrospect.
I would like advice on the best way to transfer these files back to my G5. Should I use a restore from the Retrospect server? Or should I transfer the files to another Mac's HD and put the G5 into target disk mode and move the files to it that way? Or is there a better way than these two?
Any advice would be greatly appreciated as I am sitting high and dry now, unwilling to do much with the G5 until I can work from within my own User ID.
Thanks,
Rich
G5 Dual 2.0 Mac OS X (10.4.5)
G5 Dual 2.0 Mac OS X (10.4.6)

I reformatted the crashed HD and created my user ID. Then I copied the contents of my user folder to my desktop from my retrospect backup. Then I dragged those files into the newly created user file, replacing the Apple defaults.

Hard drive died... How do I reinstall Mountain Lion onto an external drive?

I have Time Machine and two extra external drives but now I cannot boot from the Hard Drive to reinstall Mountain Lion. I have a recovery partition from TechTool but it does not include Time Machine or the App Store. My computer boots into the TechTool disk but my hard drive is not shown. Disk Utility does not see my hard drive either.
Any suggestions?
TIA

Sorry, I'm confused.
The recovery partition from Tech Tool, this is on the internal HD or on a CD/DVD?
Is this the same thing as the TechTool disk that your computer can boot into?
Where is the Disk Utility that cannot see your hard drive? Is it on the Apple recovery partition on your internal drive? Are you saying that Disk Utility on your Apple recovery partition cannot see your boot partition?
It sounds like your internal boot partition won't work, but the internal drive itself is OK (i.e., Disk Utility, on your Apple recovery partition, doesn't see the normal boot partition), or at least OK to the extent that the Apple Recovery partition can run.
If you install Mountain Lion on your external drive and use it as the boot drive for your computer, it will be very slow, and you won't be happy. I'd forget that idea.
Assuming I am thinking correctly about your situation, I would try to repair your HD. Your options would be:
a safe boot Mac OS X: What is Safe Boot, Safe Mode? and then disk utility
boot into single user mode and see if you can repair your hard drive Repair Your Hard Disk in Single User Mode | Everything Macintosh
internet recovery OS X: About OS X Recovery
recovery disk assisant, if you have made one already OS X Recovery Disk Assistant v1.0
If none of that works, then I'd try and wipe the entire drive and start over. I'd try to do that from internet recovery. Hopefully one of your external drives has backups on it.
If that doesn't work, then I'd replace the drive.

Hard Drive gone, pictures on Iphone, how to get pictures back on to my Macbook

Is there a way to get pictures that are part of the library on my iphone on to my macbook. I find it completely unbelievable that Apple has purposely made it impossible to be able to get 4 YEARS OF PICTURES off my Iphone and back onto my computer. We have a family trip to Holland on this, numerous camping trips, a trip to Paris, Mexico, my kids birthday parties, family events, Christmas. Im totaly devastated.
IF anyone knows how IM DESPERATE.
Thank you
Janel V

Welcome to Apple Support Communities.
Who informed you that "Apple has purposely made it impossible to get 4 YEARS OF PICTURES off (your) iPhone and back onto (your) computer?"
If all the original photos are still stored on your iPhone, and your iPhone is still functioning properly, once your hard drive is replaced and OS X and iTunes is reinstalled, you should be able to re-acquire them on your computer by reconnecting your iPhone to your computer, the way you got them to the computer originally.
There are very expensive data-recovery services that can often retrieve files from damaged or broken hard drives. The cost is "very expensive." Reputable data-recovery services will give you a free evaluation and estimate: http://www.krollontrack.com/ps211-data-recovery/?gclid=CNKF3d-gra8CFYXNKgod7nR9m w
Begin now and take appropriate precautions with multiple types of duplicates/backups for all your important irreplacable files and documents, digital or otherwise.(external drive, iCloud or similar online storage, CDs/DVDs, and paper copies in a bank vault).

HT1351 I have just reformatted my hard drive and re-installed iTunes; how do I connect back to my library on an external hard drive?

I have just refromatted my hard drive and reinstalled itunes; how do tie it back to my library on an external hard drive?

If the whole library was on the external drive then press and hold down shift as you start iTunes, then use the Choose option to reconnect to it.
If it was only the media folder, but you backed up the library folder then restore that to <User's Music> in your rebuilt machine and you're good to go.
If you forgot to backup the library folder, but you don't care about ratings, play counts, playlists etc. then shift-start-iTunes, Create a new empty library at the root of the external drive, e.g. at X:\iTunes, move the media folder inside that as X:\iTunes\iTunes Media, then use File > Add Folder to Library to import the media.
Otherwise see Recover your iTunes library from your iPod or iOS device.
tt2

I am replacing my Hard Drive and need to know how to xfer my files

Hi all, and thanks for taking the time to read this. I will be upgrading my HD on my Powerbook 15 AL and wanted to know what the best way of transferring, not only the files themselves, but also all the preferences (iphoto, safari etc..) bookmarks, etc.
I have a LaCie USB HD connected to my computer and wanted to know...if I just copy every folder to my external HD then copy it all back to the new HD (when I get it) will the applications still all run correctly? Is there anything else I need to do?
Thanks so much

Hey JDee - I waited a few weeks for DW 3.0.3 to be released before I was able to run it on my brand new 10.4 installation last April. What I found was astonishing 29% of my files were out of order! Some other Level 4s posted about this in The Lounge at the time, and I believe that 19% out of order was the minimum. At first I chalked it up to the amount of data I transfered from my 10.3.9 clone using Migration Assistant, but as it turned out, with every clone, I find the same thing. Same when I upgraded my HD last September (I think it was), and cloned to it from my original drive.
So, yes, I do recommend using DW before and after every clone (before on the source, and after on the target). I don't actually know if it's necessary to do regularly with incremental backups, but doing it once in a while can't hurt.
(BTW, How on earth did Richard Tuttle get famous? Yeesh.)

Partitions on external hard drive. Need advice, PLEASE!

Can someone explain to me about partitions on EHD's. I have just installed Leopard, and at present I have 3 partitions on my LaCie 250Gb Firewire external drive. I need to create enough space to allow TimeMachine to do a backup (about 120Gb).
I know that I have to use Disk Utility to do this, but can someone tell me if there is a minimum number of partitions to have on a volume like this? What would be your recommendation?
Also, could someone tell me if it is possible to run Tiger on an external drive? Or would that have to be run from the Mac HD? I have some software and games etc that will only run on Tiger. A step by step guide would be much appreciated.

Hi! You can have many partitions on an external drive. One for Leopard, Tiger, Panther, OS9 (if capable) data, pictures, music....you get the picture. I'm not sure what you are using the partitions for now but remember usually reformatting into another partition scheme erases everything. As an example you can have a partition for Time Machine, another for the Tiger OS, and one for a Leopard bootable clone for use in an emergency. I'd recommend that if you plan on changing your current scheme that you do so with disk utility in Leopard. Create your partitions in the disk utility and then clone to the partitions. When you choose two or three partitions then you can grab and drag the bars to change each one's size. Again remember that if you already have a Tiger partition that reformatting will erase the data.
In Leopard open the disk utility and on the left side you'll see a disk drive such as 279.5 GB Maxtor and then listed under that and indented to the right will be the volumes or partitions with the names you have assigned to them. To partition click on the drive itself (not the volumes under it) and then on the right side of the pane will be listed first aid,erase, partition, raid, and restore. Then click on partition and the pane will show the current partition scheme such as only 1 volume (partition) or as many as you currently have. In Leopard you can resize the partitions but that gets a little complicated. If you click on current the tab pops up listing up to 16 partitions that can be created. When you select the number you want and then click apply the new scheme will be formatted erasing the current data on the entire drive. You can assign the names you want to the volumes such as Time Machine, Emergency Drive or whatever you want. Just remember you're erasing the drive so be sure that's what you want to do. Resizing partitions depends on how full they are, what size you want to change them to and takes some practice to master. I typically have soemthing like the following:
300 gig Main Drive with Leopard
300 gig drive with bootable clone of Leopard as a backup
400 gig drive with 2 partitions (1 for time machine and 1 for an emergency
Leopard clone with no added apps and only
utilities such as TechToolPro.
120 gig drive with three partitions
1. a previous system (Panther in my case)
2. a 9.2.2 System
3. a data partition for a quick data backup of something important
Your scheme can vary but give it some thought before you embark on something you're not going to want to change tomorrow. Tom

Hard drive died--need help booting

Hi all,
I recently replaced my internal HD with a 320 and life was grand until last night, when I noticed the dreaded clicks, etc coming from my HD. I figured I better back up, but no luck, the thing refuses to cooperate. When I restart, I eventually get to the log in screen, but even clicking my user name does nothing more.
I do have a firewire external back up drive, I used SuperDuper to make the copy. I'm trying to restart from my external drive, but when I do, I hold down the option key, and get a FW disk image with my back up drive's name, but I can't select it. The internal drive keeps making the clicking noises.
I don't remember my last back up date, but I don't think it was all that long ago. I'm hoping to salvage a few digital photos I had on the internal drive that I hadn't backed up yet. Everything else should either be on my back up drive already, or MobileMe, or my iPod.
So, I plan to call OWC to see if they will replace the drive, but I still would like to start up from my external drive.
Any suggestions?
Thanks,
Boris

Thanks for your reply.
I selected the drive (the only one to show), and nothing happened.
I then figured I'd try to restart, and on restart it started up in the ext drive--talk about s l o w!
Later,
Boris

PC hard drive died and I have replaced it. Need to import the music on my iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto new hard drive? Senuti's just for macs.No old hard drive to copy.

My PC hard drive died and I have replaced it. Need to import the music on my classic iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto the new hard drive? Senuti (one respondent's suggestion) is just for macs. I have no old hard drive to copy to the new hard drive (another respondent's suggestion.)

See this older thread from another forum member Zevoneer on different ways to copy music from your iPod back to your PC.
https://discussions.apple.com/thread/2417169?start=0&tstart=0
B-rock

HT1420 My hard drive died. My IT guy reloaded stuff. However I needed to authorize this drive to get itunes to work. How do I deauthorize a dead drive?????

My hard drive died. My IT guy reloaded stuff. However I needed to authorize this drive to get it to work. How do I deauthorize a dead drive????? It says I now have 5 authorized devices - but this computer is now counted twice - first old dead hard drive and now this new hard drive. Thanks!

Deauthorize your computer twice, and then authorize it. If that doesn't work, use the Deauthorize All function.
(67912)

Hard Drive died, Need advice on how to bring windoze back from dead

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