Hard drive died than miraculously returned....but is still failing??
Ok here is whats going on. A few months ago, my hard drive started acting up, it was slowing down and making bad noises. Eventually it failed on me completly. I took it to the apple store and they said it was gone and I needed to replace it. I bought an external firewire drive and have been using that since.
Recently I found an option in disc utilities to erase over a hard drive with 1's and 0's. I tried that on my internal just to see what it would do. Well what do you know, everything is up and running again. Everything is flowing fine and their are no noises or anything. However, In disk utility it still says its failing. I ran all the hardware tests and everything came out clean but it still says its failing. any ideas as to whats going on?
Powerbook G4 1.3 gig Mac OS X (10.4.2)
Hi Jason
From my experience hard drives can go through the same kind of cycle that you have experienced (ie. fail and recover). Ultimately, the drive will fail at some point but I cannot say whether your drive will fail in a matter of hours, days, weeks or months.
15" 1.25GHz/12" 1GHz PBs, PPC Mac minis, 12" iBooks G3/G4, Mac OS X (10.4.5) Cube, TAMs, iPods 2G/4G, iPs, AEBS, AX
Similar Messages
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MacBook pro 13" 2010 hard drive died in less than 2 months, what to do
Hey apple forums, ran into issues today and I want to know how to handle the situation. I bought a MacBook pro 13" (2010) model on may 1st 2010, it died 9 days latter, best buy replaced it free of charge (even though I had to fight them to do so) this next one ran fine from may 9th 2010 to June 22 2010, just shy of two months. What happened? The **** hard drive died (which by the way is a crappy seagate, I only buy western digital drives as they have NEVER failed me in the 10 years I have used them). The way i know this is because I am a pc repair technician and have run diagnostics and they all say drive is dead. When boot up (or attempt) the apple logo pops up and shows a progress bar (which I have never seen before) it stays on for 10 seconds and then disappears, then the normal circle loading animation begins, then my MacBook pro starts getting ridiculously hot and never loads up Mac os x 10.6.4. I am then forced to hold the power button for 10 seconds to kill the power. I can boot into windows 7 which tells me that it is strongly recommended to perform a disk check which hangs midway, or if I cancel it before it starts I can boot in to a working copy of windows 7. If I access or attach a external hard drive I get a blue screen that says "applehfs.dll" is the cause of the blue screen.
I did force boot the Mac os x install DVD and used the disk utility to first verify permissions and it came up with god knows how many errors, but won't let me repair permissions (it is grey out). So I proceed to do a disk volume check, it stops and says it is strongly recommended to backup as many files as possible and reformat the hard drive. I do have the equipment to recover data, however my concern is getting the hard drive replaced under warranty. Being a it support personnel I need my computer asap, it isn't my problem that the hard drive died so I am not going to just buy a new one, how does apple go about replacing NOT repairing the hard drive.
This is what I want, go to the apple store with my Macbook pro and my craftsman set of #000 screw drivers and take the hard drive out myself, hand the hard drive to the "genius" (which by the way are un qualified in my opinion to service my $1200 Macbook pro, as they scratched my first MacBook pro, and stripped the screws. Sorry Apple but you lost my trust). Have the genius hand me a replacement hard drive, I place that back into my MacBook pro and be on my merry way home to reinstall all of my programs and restore my data.
Is this a reasonable request and do you think apple will give me a hard time?
Thanks to all the help,
JakthebombNo, that isn't a reasonable request, and it's not going to happen that way. If you want Apple to warrant your new drive, Apple will insist on installing it. If you want to choose your new hard drive, you'll have to buy and install it at your own expense. Given your impatience, your prejudices, and your low opinion of Apple service, that's certainly what you should do. In addition to getting your preferred drive and installing it on your own schedule, you'll get a much longer warranty than Apple would give you on it, and you'll get to keep the old drive to recover data from it if necessary (Apple would keep it if they replaced it.) Installing a new drive yourself will have no effect on the Apple warranty covering the rest of the machine, and being an IT professional, you can probably buy a new hard drive for even less than we ordinary mortals pay for them nowadays.
So yes, Apple owes you a new drive, but if you can't accept the terms on which Apple will provide it, by all means just buy and install one yourself and get on with your life. -
My hard drive died last week, and I needed to install a new one. Previously, I was able to save a .doc with text and inserted photo to .pdf and then to .jpg. Now I can get the .pdf but can't determine what to do to convert to .jpg. Does anyone know ?
Rather than do that, which means starting over from scratch, losing all your edits, organisation and so on, why not simply use iPhoto Library Manager to revert the Library to the older version? Easier, less destructive.
The instructions on that are here
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My PC hard drive died and I have replaced it. Need to import the music on my classic iPod, but get a message that it's synced with another library (old hard drive). How do I import the music onto the new hard drive? Senuti (one respondent's suggestion) is just for macs. I have no old hard drive to copy to the new hard drive (another respondent's suggestion.)
See this older thread from another forum member Zevoneer on different ways to copy music from your iPod back to your PC.
https://discussions.apple.com/thread/2417169?start=0&tstart=0
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Hard drive died, but do i have a battery issue also?
Hello,
Well, my powerbook has been acting funny for the last few months and I think it finally died today. I've been doing weekly bootable backups on a smartdisk firelite 100GB external hard drive. Yesterday my computer was really slow, so today I updated the backup. Afterwards, I tried running disk repair in the disk utility on my internal hard drive, but it froze while doing that and I was forced to hit the kill switch. When I started it again I got the mini-folder with a blinking question mark. Luckily, I think the bootable backup works (although I've had issues with that drive mounting in the past) and for now it looks like I have all my files and applications. I tried running disk repair on the internal hard drive by got the error message: "invalid B-tree node size, volume check failed, underlying task reported failure on exit (-9972)".
My question though is about how HOT my powerbook had been running lately. I've been using a notebook cooler with a fan, but it's still very hot to the touch after a while above the keyboard and sometimes I've noticed it's hot on the lower right side (under my left wrist). The adapter on the AC plug/cord setup gets hot also. I'm wondering if the heat was because the hard drive was dying, OR if the hard drive died because of the heat? (Note: I checked my battery serial number a long time ago and it wasn't part of the mac recall.)
I want to get a new hard drive to install (at BestBuy or some other place I guess). I'll look around on the list for recommendations, but I'm open to suggestions. I don't know if it's worth wiping the hard drive I have now and restoring it from the backup, or just assume it's dead. I don't want to get a new hard drive and find out I have a battery overheating issue instead.
Thanks for your help!
LisaLisa:
Before you purchase and install a new HDD, just hold a minute.
Great that you have a bootable backup of your HDD. Good thinking. Are you able to boot the computer from the external firewire HDD? (From a cold start, turn on external HDD, hit computer power button and immediately after chime hold down Option key. Select external HDD in screen and click right pointing arrow.)
When you ran Disk Utility, did you notice the S.M.A.R.T Status? If it says Verified, there is still hope. If it says failing, we'll need to find you a new HDD.
+"invalid B-tree node size, volume check failed, underlying task reported failure on exit (-9972)".+
This indicates serious directory issues for which you will need a utility like Disk Warrior, Tech Tool Pro, or DriveGenius. Take a look at Disk Utility reports "Underlying task reported failure" when repairing a volume for details about the issue.
One of the above utilities has a good chance of repairing the directories. However, there is an even chance that the drive may be too damaged to be repaired. However, you won't know that until after you have run one of those utilities.
Your computer will support a 2.5" (P)ATA/IDE HDD up to 160 GB. Here are some HDDs that will work for you at OWC. If you are handy with a screw driver and have the time and patience you can probably install it yourself using these step by step directions from ifixit. If you need to install a new HDD, and think you would like to try it yourself, post back for additional tips.
Cheers.
cornelius -
We have a 4 year old iMac 24 inch. The hard drive died and we had a new hard drive installed. They only installed the Snow Leopard OS on it, and there were many software programs that came with the iMac originally.. now missing. Does anyone know whether Apple will resupply these? I do have an Apple installation disc but have upgraded from the original Leopard to Snow Leopard... so the OS is not quite the same. Ideas? Thanks!
No bootable bakup/clone or Time Machine backup? No initial install discs? If no to both of those, call 1-800-MY-APPLE and request replacement discs for that machine. They're available for a nominal S&H charge.
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Can I use a usb external hard drive larger than 2TB? I have tried to use a 3TB but it shows up as 800GB. Even tred to reformat in disk utility but only shows as 800 gb as well. It is a Seagate 3TB harddrive and enclosure. Nothing on the Seagate site about it other than it says Mac os through 10.6 is supported for larger than 2TB (might be old).
You might have better luck in the Snow Leopard community. I'll ask the hosts to relocate your post.
10.6 Snow Leopard -
How do I transfer data from and Ipad/iphone to an imac with a different address then initally setup with? Our hard drive died and was replaced free of charge by Apple, our data was lost on the hard drive but exists on our small devices.
Since Apple replaced the hard drive does that mean you have AppleCare? If so, call them. If not, you must have paid pretty good to get it replaced and so I would think you have some possible right to ask a followup question at the store that did it.
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How can I deauthorize a non-existant system. My hard drive died so I bought a new one, reinstalled the OS and iTunes but iTunes seems to think this is a new computer.
Try deauthorizing the computer even if you haven't authorized it. If you've already authorized it, deauthorize it twice and then authorize it again.
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I can't get app store on my old power book to download OS X, My macbook pro hard drive died and all I have is a windows hard drive, still has windows os on it, a 500 Gb USB drive and this power book. How can I get my macbook back up without spending money? Thanks
And what happens if the OPs Mac is of a newer version that came with a version of Snow Leopard above the 10.6.3 version that is on that Retail, meant for Upgrade, disc? Like if it came with 10.6.4/.5/.6/.7? That disc you linked to would not work.
He needs to contact Apple and get a replacement set of Original System Reinstall Discs. That is the only way he can be assured it will work and he would also get the iLife apps which he wouldn't buying that DVD disc you linked to.
dwb wrote:
The Snow Leopard DVD is $20 from Apple. You'll just have to wait a few days. BTW this is a full installer that works with any model computer that can run SL. Apple used to ship recovery/installation disks that were tied to specific computer models so that a 15" MBP installer disk coudn't be used on a 13" MBP computer. So you need either full installer or the recovery disks for your specific model.
And BTW, I have a 2009 13" MBP w/8GB RAM that is running Mavericks. With a 5400 RPM drive I used to experience a bit of beach balling (think hour glassing) but an SSD has given it new life. It feels now slower than the newest MBPs - it obviously benchmarks considerably slower but in everyday use it doesn't feel like a 4 1/2 year old computer at all. -
HELP PLEASE = MY HARD DRIVE DIED!
Hi peoples,
I am in need of help. I was using my ipod with my laptop and then the hard drive died and I got a new pc (i did not recover data off the laptop - too expensive!).
So, i installed the ipod software on the new pc. And have since purchased a lot of music through the i-tunes store. i cannot get this new music onto my ipod.
Also, previously purchased (and also some music from own cds which i have copied to itunes) is only on my ipod and most of it will not play.
I need to synchronize whats on my ipod to my computer, and also whats on my computer to my ipod...without loosing either set of music.
Can someone pleeeeease help me???*I need to synchronize whats on my ipod to my computer, and also whats on my computer to my ipod...without loosing either set of music*
You won't be able to sync your iPod until you have everything that's on it copied back into iTunes. the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
One final thing, if your iPod is set to update automatically you need to take care connecting to an different iTunes. You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 or later installed hold down the Shift + Ctrl keys together. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7.3 Keyboard Shortcuts for Windows
When your iPod appears in the iTunes source list change the update setting to manual, that way you can continue to use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed above your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Whichever retrieval method you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay. -
Hard Drive Died - After Rebuilding Wiki & Blog Not Working
My Snow Leopard Server hard drive died.
I did a clean install of Snow Leopard on a new drive.
I then created fresh accounts and settings similar to my old server manually.
I then copied over content from a backup.
I copied over the following folders:
/Library/Web Server/Documents
/Library/Collaboration
I made sure the settings looked correct (although I noticed that the collaboration GUI has changed from when I originally created the site back on 10.5, so maybe I missed something) and restarted the server.
Static pages of website works fine, mail works fine, etc.
But when I attempt to go to a blog or wiki page I get an animated gif showing the startup spinning gears with a message that says "Server starting up..."
Even the root web page "/groups" page just displays the Server starting up... message
Logs don't seem to be helpful.
I am thinking there is probably a folder or domain reference in one of the wiki plists that uses an index value instead of a folder path or something like that, so the server can't find the wiki content.
Ideas?Figured it out.
Luckily I had the foresight to make a backup copy of the clean install colloboration folders before I copied my collaboration folders from my older server over.
I noticed one key difference:
My files were owned by root (as that is how I copied them from backup)
And the clean install collaboration folders we all owned by _teamsserver
I changed the owner on my folders to _teamsserver, verified the appropriate r/w settings for the different sub-folders and propagated permissions down.
restarted the server, and all was well. -
Hard drive died -- how do I restore Library from Back up?
My hard drive died -- and a new one has been installed. I have a backup of my itunes as it was on the old hard drive -- but when I try to open it I get told:
"The file itunes.library.it cannot be read because it was created by a newer version of itunes".
Some of the music is also on our ipod -- and other pieces on 2 iphones. I'm a little overwhelmed with how to procced.
Any advice on how to proceed in getting all the music back in one main location? Thanks!*"The file itunes.library.it cannot be read because it was created by a newer version of itunes"*
Have you had a chance to look at either of these troubleshooting pages? They may be of some help:
iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
iTunes for Windows in Windows Vista doesn't open after upgrading
*Some of the music is also on our ipod*
iTunes will only let you copy your purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (including purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide -
Hard Drive Died After 18 Months
I noticed that there is an archive message that sound like exactly like what I'm going through, the only difference is that my Mac Mini is usually always running. I came home last night to find my Mac froze. I had to force reboot, and the OS would not load, I then inserted my Tech Tool Pro DVD and had it test hardware, and it said that my internal 80GB drive had errors. I rebooted again this time inserting my Tiger
DVD and tried to used Apple's Disk Utility without any luck, the app could see the drive but whenever I tried to repair/restore or format it would freeze up. My Mac Mini is about 18 months old (pre Intel) and now I'm looking at having to replace the hard drive.
Does anyone know if Apple is acknowledging that the 80GB hard drives in the pre-Intel Mac Mini's fail after less then 2 years? If so has anyone gotten Apple to replace them beyond the 1 year warranty? (Attn Apple Support Personel - If you read this perhasp you reply anonymously without putting words in Apple's month)
Not sure what it will cost to replace it, but if it is too much I guess it would be cheaper to buy a new computer... (hate to say it maybe a Dell $$$ and it would really suck because I've already pre-ordered Leopard) I hate the idea that I may have to pay a bunch of money to replace the drive, the one good thing is hopefully I have a good backup assuming that the crash didn't happen in the middle of the backup, but it probably did since it should have been backing up my system about the time it took a dive.In addition to the suggestions and comments already made, it's worth noting that despite the large number of minis sold with those 80Gb drives, there has not been all that much in the way of reports here of the drives failing. I would be surprised therefore if yours was anything more than an individual component failure rather than one that is indicative of a wider problem. Not that I mean to trivialize the failure of your system, just that it would not appear to be part of a trend which Apple might be expected to have to deal with. I would also not expect any Apple personnel to read this and reply - and certainly not in any way that doesn't reflect the company's policies and acknowledged practices.
Given that a replacement drive would be significantly less in cost than a replacement computer (whether Apple or Dell), I think your wisest choice is the repair - particularly since that will allow you to take advantage of Leopard once you have your pre-ordered copy. If you have on-going concerns about the reliability of the mini you would at least then have a working one which would be easy to sell to help offset the cost of a replacement system - the non-working unit at present has far less value. -
i have backed my iTunes with over 10,000 songs on a hard drive and than i reset my computer to factory settings because my email was hacked, when i downloaded the music back to my macbook pro only 2030 were able to be downloaded . how can i download all my music back?
michel p.I usually err on the sideof caution when someone says "downloaded" and take it to mean anything fro actually downloaded, to copies, to imported, to moved (frolder to folder), but even if they were "downloaded"... if the old email was hacked, and subseuqently closed out, that leaves the downloaded files "orphaned" if you will, belonging to the old ID. So, while they may be on the HD, they're inaccessible now.
One of the biggest reasons I NEVER keep anything in my library with DRM employed in it. I bought it. I own it. I'm not going to get locked out of it.
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