Hard drive error - Corrupt files - Archive and Install?

Hi
I have been using Onyx for a while and last week it asked me to reinstall the Snow Leopard disc. I verified this in Disk Utility first and that also advised I had corrupt files. I installed the disc and all seemed fine when i checked again in Disk Utility. But now a week later I have the same problem and not sure whether it is a problem with 0SX or my hard drive. My mac pro is still under Applecare and they advised tonight that I should do another archive and install and if does not fix then to take the machine into my local Apple store.
Red part of Error message is - Invalid volume file count - it should be 362310 instead of 362313 and Invalid volume directory count - it should be 99776 instead of 99773.
The volume Macintosh HD was found corrupt and needs to be repaired. - Error: This disk needs to be repaired etc.
Has anyone else experienced the same problem. I use Aperture 3 & Final Cut Express and until recently had problems getting the two to work together until Applecare helped.
Many thanks
Matt

Other people have certainly experienced a corrupt HFS volume header, which is what you have, or did have. It should be a very rare occurrence. If it happens frequently, then your drive is probably failing and should be replaced.

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I've lost the use of Appleworks in 10.9.2. Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other?

I've lost the use of Appleworks by upgrading to 10.9.2.
Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other? I'd like to be able to boot to the older OS when I need Appleworks and few other applications that aren't available on OS 10.9.2.
Any suggestions?
Thank you for your help.

Hello again, WZZZ,
Here's an update. I was successful in creating two partitions on my internal drive, and in installing OS 10.6.6 on the second partition, as per your guidence. I now have it up to 10.6.8 with all the security updates and AppleWorks. A great thing.
Some thoughts:
• The partitioning had one hitch; it failed at first. But once I "repaired" the disc with Disc Utility the partitioning went thru.
• The partitioning took a long time in 'resizing the partition.' A few hours I think it was. Lots of progress bar watching.
• If I had it to do again, I'd size the two partitions differently. My original data was occupying about 230 Gb of the 320 Gb disc. I made the new partitions share the space, about 230 and 75Gb. That left very little available space for the main disc. I ought to have put some breathing room in there. As it is, it's an incentive to clean up all those files, especially all those iTunes files. I now have about 10% of available space there and mean to continue deleting.
So, all in all a good project that got me where I wanted to go. Thank you for your help.
Appreciatively,
wallah

ALWAYS ERRORS WHEN DO ARCHIVE AND INSTALL

This morning after i can't login no more because the software update error , someone tell me to re-install by cd software
I use archive and install
But always error in finish-up
There were errors when installing the software
Please try again
I don't know why and don't know what to do
Can someone help me ?

Boot from the install disc (insert it and hold down C while starting up)
When you get past the language screen, open Disk Utility from the Utilities menu. Click Repair Disk. See if you can do the install after that.
If not, do an Erase and Install and restore your data from your backups.

External Drive is Locked After Archive and Install

Hello,
I took my iMac to the Apple Store this morning to have the Hard Drive worked on. (Permissions on the Library were messed up somehow) The woman at the Genius Bar did an A&I (keeping the home folder the same) which did the trick. I now come home to find my external drive for Time Machine locked!
It is a Western Digital My Book Studio, and is partitioned into two: one for data storage, one for Time Machine (500 GB each). Both partitioned sections are locked (little lock sign on the lower-left). Here is what the Permissions say under Get Info for the drive:
*My Admin. Account (Me) - Custom*
*My Other Account (also admin.) - Custom*
*My Admin. Account (Me) - Read & Write*
*Staff - Read & Write*
*Everyone - Read only*
*Ignore ownership on this volume is checked.*
I did not set the permissions to this, nor did I ever fool with the permissions on the external. I now can't access the data on the disk, nor use Time Machine.
Thanks in advance,
C h r i s t o p h

I suspect if it was run on the Time Machine partition something funny happened with all the gazallion hard links utilized by Time Machine, because of the use of the recursive function (the "-R") with the change flags commands. To simply unlock the volume you would just use:
sudo chflags nouchg /Volumes/"Partition Name"
The recursive command would have started going thru the entire file hierarchy looking for things to unlock, and, with a Time Machine drive, you can get rather startling results with Terminal commands, because of the way Apple set-up the file system.
Francine
Francine
Schwieder

How can i partition my hard drive with lion on it and install snow leopard from time machine

How do I partition my hard drive which has lion on it and reinstall os6 from my time machine?

You going to need a second harddrive. It is riskie to resize your haddrive with live data on it. You need a backup of the data. That said, you might as well copy your data to the second harddrive. Repartition. Then copy the data back. I bought a 128gig flash drive from walmart for $32.
There were repartition commands introduced in 10.4.6 to repartition the harddrive.
For what it is worth, you can non-destructively partition a harddrive from single user mode in 10.4.6 or greater. Of course, you should have a backup of the harddrive.
http://www.ffnn.nl/pages/articles/apple-mac-os-x/nondestructive-partitioning.php

Archive and install error lost files

My Powerbook G4 wouldn't boot up, when restarted it got stuck on the apple screen. I didn't have my install disks, however had an old install disk that came with an ibook G4. I inserted the disk, and the requirements read an apple computer with a G3 G4 or G5 processor. I ran the archive and install. A message came up at the end of the installation saying there was an error, however the computer started up on reboot. The problem is that the computer looks to be wiped out, the only thing on the desktop is the hard drive icon. When I went to get info on the hard drive the drive is almost full, so the information is still there. My applications are still in the application folder, however none of them will boot. My documents and music are all in the previous system folder. When a document was opened from the previous system folder it launched, and now word will launch from the dock. I tried to mount an external hard drive to back up all the files in order to run a erase and install, however the hard drive wouldn't mount. Any ideas?

Back up your personal files from the Previous System Folder. You will need to erase the drive and reinstall OS X. However, you cannot use an installer disc for a different Mac model as these original installer discs are machine dependent. You need either a retail OS X installer for a version that will boot the computer or the original discs that came with the computer.
I suggest doing the following before installing OS X:
Extended Hard Drive Preparation
1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.

2TB Ext. Hard Drive is corrupted?, error code -50 and then error code -35 when i try to empty out my trash

okay so a few days ago i received and email for one of my colleagues to do some final editing to a music video. the folder contained 2 videos a rough chops and the main which was about 2-3GB which i dragged on to my external hard drive . and at the time i was trying to install a trial version of parallel lines and me being a newbie to the software i didn't know i need windows installments for it to run lol but yeah... so i was just getting frustrated with the software i kept installing it uninstalling it and then i was thinking my the problem might be because my MacHD space is low (less then 40GBs on my MacHD), so.. i installed it on my hard drive where all my important files are (I'm a graphic designer and do light video editing) video projects and many photoshop projects form 2007 and logs and just a bunch of important files in my hard drive. so because i was so frustrated with the software i wasn't thinking and i installed it on my external 2TB hard drive. and when i realized parallel wasn't working i gave up, uninstalled the program form the hard drive and for some reason when i did that and i tried opening the video my friend had email to me and for some reason it did load up but a few seconds maybe about 10sec in the video is froze and closed my media app (VLC) and when i tried opening other video files it would freeze every few minutes but those specific files i had drag in last were not playing after at least 5 secs and eventually didn't open at all so i restart my computer login and now i get scared i see that my MacBook Pro isn't reading my external hard drive so i search threw forums... i unplug from the wall plug my external hard drive back in my computer and it loaded up but when i opened my external hard drive all my files had that plank white paper icon on my folders (because i have everything organized but subject when you open then drive folder. so... i go in to my projects and nothing, i open my edited photos and nothing... my hart feels like its about to drop and i keep opening files and there is nothing in them, but in "get info" of my drive it shows that there is filled so i go to "disk utility"... i "verify disk" passes ..."repair disk" doesn't past.... i look it up in forums... so i reboot my computer and go to the safe recovery menu. go threw the same ting "disk utility"... verify, pass... repair, pass... so now i feel relieved. i login files in the ext. hard drive load up i tried again to open the files and same thing happens... so now I'm thinking its the files i drag the files to the trash and try to empty and its gone i reboot the computer and my drive didn't load up so i tried unplugin it and back in... drive comes up i notice theres trash.. i tried emptying it and i get the error code -50. and no files are popping up on my external drive and i try to repair/unmount disk and the verify disk doesn't pass and when i click repair disk it doesn't past and another error code pops up -35.... so i felt my drive alone for a few days and yesterday i go the files deleted from the trash and now I'm not getting any codes but when i try to unmount.verify/repair the disk. keeps letting my tits need to be repaired so i click the repair button another error unable to unmount volume to repair...
what do i do? my files still don't show up. and I'm very sorry for the long paragraph but i have to be detailed for you to understand my situation

Read this.

On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
Power on the computer and insert the DVD immediately.
Hold down the 'C' key to boot from the Snow Leopard DVD.
http://support.apple.com/kb/ht1533
After selecting the appropriate language, if necessary, select Utilities, and Disk Utility.
You'll likely need to partition and format the new drive before it's recognized.
http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
(Yes, these instructions ARE 7 years old, but the procedure is the same for installing from DVD media.)

I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes

I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.

Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy

How do I use archive and install to restore my CD drive?

I have a 2.66 GHz MacPro with current leopard software. My extended warranty just ran out. Before it ran out I began having problems with my CD drive in that some CD's or DVD's will be recognized while others' will not open. After talking extensively to Apple, they told me to do an archive and install with the original installation discs. I've been putting this off (even allowing the warranty to expire) because I'm paranoid that I'm going to lose precious data even though I have a current Time Machine backup.
So my question is do I just do the archive and install and hope for the best? Will I then have to upgrade back to the current version? I remember doing an archive and install a couple of times before to upgrade OS's and a few things didn't work until they were tweaked - lost code numbers, some Adobe products, etc.
Or is there a CD/DVD drive 'package' on the OSX install CD? Could I just reload this? If so can anyone tell me where to look? I would love to do this because everything else is working perfectly and I don't want to mess things up.
Note: I'm sure it's a software thing and not hardware related after consulting with Apple.
Thanks for the help,
Lou

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

HT1710 If I click archive and install and it says moves existing system files to a folder named previous system , will this save my photos tol

I have to restore my Mac mini and i want to click on archive and install and it says it will move existing files to a folder but I need to know wether my photos will be moved too because I have 5 years worth of photos on there. If my photos will not be moved could I take it too a store and they could put them onto a USB stick for me.

"Archive and install" is an option in early versions of OS X installers. It moves some parts of the previous system to a folder called "Previous System" and installs the new OS.
There is also an option to presever user data and settings. See this document. http://support.apple.com/kb/ht1710
If you have 5 years' worth of photos and you do not want to lose them, then you NEED to have a backup. Hard drives can fail. Suddenly. Particularly on aging hardware. Computers can get stolen, set on fire or have drinks spilt over them.
If you do not have a backup, you should EXPECT to lose your files.
You should not need a store to make a copy of your files. Get an external drive, or use DVDs and move the files in the Finder. If you're using Leopard already, then you have Time Machine.

Files missing from library after archive and install

Hi forum folk
any help you could give would be much appreciated.
I can't seem to verify my permissions on HD. I have run disk utility both from finder and from my OSX startup disk and consistently get the error message "Disk Utility has lost its connection with the Disk Management Tool and cannot continue." I then reinstalled the operating system all together making sure to archive and install as well as archive previous network and preference settings. This means I am running 10.3.4 at the moment (and I can't verify any of the software updates at the moment). After reinstalling I still cannot verify my permissions, so now I am trying to back up all my files so that I can reinstall the OSX again, erase everything, and start from scratch. But I'm running into some very strange problems while doing this. select files are missing from ~/library. there is no Safari file, for example. I tried looking in HD/previous systems/library where my library files were saved before I reinstalled the operating system but there is no such folder in there either. this means all of my bookmarks are gone. additionally, under library/preferences (in both the old and new library folders) there is no file named com.apple.itunes.plst. so all of my itunes playlists are gone as well. these are the only missing files I have found thus far and i can't explain why they selectively would not have been saved after the archive and install. Everything else seems to be intact. Any ideas?
thanks
jb
powerbookG4 Mac OS X (10.3.9) running 10.3.4 at the moment - can't verify permissions on 10.3.9

jbeep:
my HD has a capacity of 8.85 GB available. When I reinstalled panther I had little more than 3 GB available (I deleted a bunch of unneeded things since then)
Thanks for this update. What is the total formatted capacity of your HDD? I ask because I suspected that you might be cutting it pretty close. The rule of thumb is that you should have 10-15% of your total capacity available as free space. My personal rule is 15%-20%. This allows for more efficient perfomrance of OS X.
I am in the process of backing up everything on my seagate combo USB 2.0/firewire 200 GB external (I am using the firewire cord)
Having an up-to-date backup is one of the primary rules, often observed more in the breach than not. Since you have an HDD that supports Firewire, I suggest that you make a bootable clone of your entire HDD using SuperDuper. You can then use this backup as an emergency boot drive. However, it must be Firewire, as PPC Macs don't boot from USB devices.
I also have heard that it is advisable to reinstall the OS "every now and again" and I hadn't done this for at least two years. was I ill-advised?
Most experienced Mac users never re-install, except under dire circumstances. Since installing my new HDD in this computer I have never re-installed. Re-installation is the utlimate intrusive measure, and it exposes one to all kinds of issues, from lost data, to flawed installaton, to installations that fail midstream. Re-installation is not an effective maintenace procedure. Here are some helpful links in terms of maintenance:
Mac OS X 10.3/10.4: System maintenance
Macintosh OS X Routine Maintenance
Maintaining OS X.
I'm going to restart now and try and verify my permissions again using the procedure on the above link. I'll let you know what happens.
Instead of verifying permissions, just go ahead and Repair Disk Permissions. Verifying permissions does nothing, and wastes your time, as it is difficult to tell whether you need to repair, and you have to repair anyway.
Do post back with an update of your progress and any further questions or comments.
Good luck.
cornelius
Message was edited by: cornelius

Failed Archive and Install - Have I lost all my user files?

In another thread I have reported printing problems while running OS 10.4.11 on a Cube http://discussions.apple.com/thread.jspa?threadID=1401894&tstart=0. Tonight I decided to do an Archive and Install to try to fix the problems. I got a message saying that the installation had failed and that I should try to reinstall. When I did so I was given the option to Archive and Install but the check box for Save Users and Network Settings could not be checked. Rather than trying to reinstall I quit the installer and specified an OS 9 system folder for booting. After booting into OS 9 I examined the Users folder and found no folders corresponding to my two user accounts, only a shared folder. The OS X Applications folder appears to contain all my applications.
It seems that the failed installation erased my user accounts. Is that correct? If so, how can I recover them?
Of course I did a backup of my user files before installing, right? NO!!!! My last backup was eight days ago.
John Link

Yes, an Archive and Install will not erase the disk or your files. If you use the option to preserve user accounts and preferences those will be transferred into the newly created system. However, your existing system is a failed installation so if you do another Archive and Install it cannot transfer your user account because it is not in the existing system. Plus you will need sufficient free space on the hard drive for yet another system - about 6-8 GBs.
Once you backup your personal data and your Home folder, I would suggest you just erase the hard drive, reinstall OS X from scratch, then copy your Home folder backup to the newly installed system. These articles, How to get files from a previous home directory after Archive and Install and Mac OS X- How to recover a home folder (directory), explain the process. Although written for an Archive and Install scenario it is essentially the same procedure you would have to follow.
How to Clone Using Restore Option of Disk Utility
1. Open Disk Utility from the Utilities folder.
2. Select the backup or destination volume from the left side list.
3. Click on the Erase tab in the DU main window. Set the format type to Mac OS Extended (journaled, if available) and click on the Erase button. This step can be skipped if the destination has already been freshly erased.
4. Click on the Restore tab in the DU main window.
5. Select the backup or destination volume from the left side list and drag it to the Destination entry field.
6. Select the startup or source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.

Moving iTunes files to external hard drive -- error message

Trying to copy iTunes files from iBook G4 to a nearly empty 320 GB FreeAgent Pro external hard drive. When I attempt to consolidate the files, I receive an error message saying "there is not enough room on external hard drive to copy files". I have a very small internal hard drive on the laptop and not very much music so the message doesn't make sense to me.
The external hard drive appears in Finder, and says the format is "Mac OS Extended (Journaled)".
Any tips on where to go from here? I'm about out of room on the laptop and desperately need to move files to an external hard drive to free up space.
Thanks,
Brendan

If you follow the steps in this article, it should work.
Just delete everything from your exHD and start over.
http://support.apple.com/kb/HT1364
Also - naming your exHD a letter far down in the alphabet is a good idea.
E: F: and G: are frequently used by other USB devices, and if your exHD letter changes, you'll get all the ! marks again.
So name it K: or Q: or W:, something another USB is unlikely to use.

Unable to install 10.7.3, checksum error/corrupt file

I am having problems installing 10.7.3, I tried both the combo and software download methods and both result in similar error messages about checksum errors / corrupt file. I have cleared out any previous updates from my update folder, restarted router, restarted imac, tried download several times between last night and today but no getting past the error messages. The software update method tells me the file is corrupt during the restart installation, the combo download displays the error about checksum when I attempt to open it. Also tried from disk utility and get the same message.
Any advice on how to proceed? I currently have 10.7.2 installed, have no problems downloading other files (downloaded some video from itunes & applications recently although not as large as the 1.3G file that 10.7.3 is). My ISP has a download cap so every attempt reduces my retry.

Spoke too late, at the end of the install the summary window reads:
The installation failed
The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Back to square one again. Still on 10.7.2.
First time in my apple owning period I have encountered problems such as this, its all worked up until now!

Hard drive error - Corrupt files - Archive and Install?

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