Hard Drive errors after update attempt

I have a Macbook with Mac OSX 10.5.7. 2.2 GHz Intel core duo 2GB 667MHz DDR2 SDRAM Western Digital 320GB Hard drive
I attempted updating to the newest version and the computer froze part way through. When I tried to restart I got the daisy wheel running on the grey screen, but would not go further. So i put in the Install Disc, and hit power button and shift key. I got as far as Installer, but when I got the window that asked where to install the OS, there were no choices in the window.
I then removed the disc and tried to boot up, which it did. All the data is there, but I did lose my desktop customization. All applications launch OK (I have tried about a third) except Safari. Safari will not launch.
Based on another post in the forum, i went to Disk Utility and tried to Repair the disk. It failed due to a "Invalid Node Structure". So I tried to Repair Disk Permissions (also based on a forum post). That ran OK, but now the Repair Disk button is grayed out. And when I try to Verify Disk, I get the following:
SMART Status is verified, Partition Map Scheme is GUID.
In the History Window:
Performing Live Verification
Checking Journaled HFS Plus volume
Checking Extents Overflow file
Checking Catalog file
(the next three lines are in red letters)
Invalid Node Structure
The volume MacHD needs to be repaired
Error: Filesystem verify or repair failed
I have also found that there is no longer an administrator for the computer. It is actually my daughter's, and both she and I have (used to have) administrator privileges. Now in Accounts we are both listed as Standard users. I tried to update software. When asked to give my password, it said I was not an administrator (Using the correct password). Neither would my daughter's password work. The laptop does not think we are administrators.
So now the computer is running, and all data is still on it. But I cannot launch Safari. And I cannot update software (as there is no administrator).
(I have seen some posts suggesting third party software which may fix my disk. But they cost $100 and I can buy a new hard drive for 60 to 80.)
Has anyone a clue as to what went wrong? More important- does anyone know how to fix it??
Many thanks in advance.
Mark

After I erase the hard drive (I assume one pass of writing zeros is good enough, 7 passes not needed?) do I turn off the laptop, then turn on and insert the Install Disk? Will there be a prompt telling me when to put in the disk? Or do I put in the disc right after erasing?
One pass is fine. If you've previously backed up your hard drive to an external hard drive using SuperDuper!, which is what I use and recommend, or another program, if it created a bootable drive, you want to boot off of it, bring up SuperDuper! and copy the drive back to the internal hard drive. SuperDuper also makes the drive bootable. When done, reboot, and you should be all set. If you're using Time Machine, you'll want to install the operating system, then restore the Time Machine backup. SuperDuper! is available from http://www.shirt-pocket.com/superduper/superduperdescription.html
Finally- should I update the OS? Is there a problem with the newest update that caused this crash, or was it just a spurious glitch/bad luck?
I've been running 10.5.8 for awhile with no issues, and would recommend moving to it.

Similar Messages

Hard drive issues after update 10.10.3

Question also posted here:Hard Drive Issues (Both new and old)
I'm trapped in a HDD nightmare with my MacBook Pro mid-2012.
I updated to Yosemite 10.10.3 (with the Photos app). A couple of days after the update, I was watching a movie on my TV screen via HDMI. In the middle of the movie I removed the HDMI cable from the MacBook Pro and everything freezes. I forced shut down (Note: My HDD was encrypted). After I forced shut down, I tried to turn on and the loading screen would never stop loading - like, 14 hours stuck with the progress bar. Since I have backups, I decided to access DU and format my HDD. I tried everything. For real. Every command line I could type on Terminal to format, repair, erase and/or partition. I read almost every issue-related questions on the forums and stack exchange groups for a week (even posted my issue here: http://apple.stackexchange.com/questions/181090/erasing-and-partitioning-hard-dr ive-from-internet-recovery?noredirect=1#comment215695_181090).
So, I decided that it was a HDD failure and bought a new one.
I bought the Seagate 1TB SSHD Hybrid - ST1000LM014. Installed the new fresh disk and guess what? All those same problems again. I´m not able to restore from Time Machine because it doesn't recognize the disk in the restore page. But the disk is recognized in the DU. When I try to erase or partition the new SSHD, the same old errors: File system formatter failed. Yes, I tired GUID Partition Table, all of the security options, etc.
Please. Any light that you can throw at this issue, I'll be very grateful for. BTW, the new SSHD is recognized and the SMART Status says: Verified.
Any ideas on *** is going on?
Thanks in advance!
MacBook Pro (13-inch Mid 2012), i7, 8GB RAM

After I erase the hard drive (I assume one pass of writing zeros is good enough, 7 passes not needed?) do I turn off the laptop, then turn on and insert the Install Disk? Will there be a prompt telling me when to put in the disk? Or do I put in the disc right after erasing?
One pass is fine. If you've previously backed up your hard drive to an external hard drive using SuperDuper!, which is what I use and recommend, or another program, if it created a bootable drive, you want to boot off of it, bring up SuperDuper! and copy the drive back to the internal hard drive. SuperDuper also makes the drive bootable. When done, reboot, and you should be all set. If you're using Time Machine, you'll want to install the operating system, then restore the Time Machine backup. SuperDuper! is available from http://www.shirt-pocket.com/superduper/superduperdescription.html
Finally- should I update the OS? Is there a problem with the newest update that caused this crash, or was it just a spurious glitch/bad luck?
I've been running 10.5.8 for awhile with no issues, and would recommend moving to it.

Hard Drive Error after Erasing - "No Such File or Directory"

I have a Western Digital My Passport 400GB external HD (bought in April 09). It's been working great but I had it on FAT formatting and let's just say transfers are slow. I borrowed another external drive to back everything up so I could reformat this drive to Mac OS.
Problem came after I backed up everything...I ran Disk Utility to erase the HD and format it in Mac OS Extended (journaled). It successfully erased the Hard Drive on All Zeros, taking 6 days, 5 hours, 50 minutes. Then when it tried to partition, I got the error No Such File or Directory. Here's the log:
"Preparing to zero disk : “Untitled”
Secure Erase completed successfully in 6 days, 5 hours, 50 minutes.
Preparing to erase : “Untitled”
Creating Partition Map
Disk Erase failed with the error:
No such file or directory
Erase complete."
So now the hard drive icon doesn't show up on my desktop, but is recognized in DU (without a volume however). Therefore there is no Mount Point and the drive remains unformatted. Any attempt in DU to partition or erase yields the same error message. Searched these discussions for days now without any luck. Please help!

Welcome to the Apple discussions.
I'm not following your problem description .... You said that you successfully erased the hard drive. The next step would be to partition it by giving it a name (you can give it a name under partition or under the erase function) - don't leave it as 'untitled', using Mac OS extended (journaled), a partition size, and ensure under options it says Apple partition map. There are no erasures involved when you partition the drive, which is where I'm confused over your problem description.

Hard Drive error after upgrade to Mavericks

Trying to upgrade my girlfriends MacBook to Mavericks from Lion.
After starting the installer an "Install Failed" message came up saying there was an error with the Hard Drive and it couldn't be repaired. It said to backup all data, whipe the hard drive and try agian.
Thankfully the hard drive was already backed up, but I can't whipe the hard drive. When i go into disk utility and click erase it gives me an error saying the disk can't be unmounted. All this happens while running the Mavericks installer. It also happens in the Lion recovery software.
I should mention there is a boot camp partition running Windows 7, however I am no longer able to access that either.
So to summarize, I can't run Lion or Windows 7, I can't install Mavericks or reinstall Lion, and I can't re-format the hard drive and start again.
Theory i had was using target disk mode and attempting to erase the drive that way, but I'm not sure how i would go about reinstalling Lion or Mavericks if i did that.
Any suggestions would be grealty appreciated! Thanks!

What exactly crashes? iPhoto upgrades to a library or the application?
What format is the external HD?
OT

Missing hard drive space after aborted attempt at sharing iMovie project with YouTube

So, recently I tried sharing an iMovie project with YouTube. I clicked on the project in my project library, then selected share with YouTube from the drop down menu. I chose to share it as a HD 720 project. At this point, I had 27 GB of free hard drive space. After the project was converted (or whatever it's called, a process which took about half an hour, and which left me with about 6.5 GB of hard drive space), but before the project was actually exported or shared with or uploaded or published to YouTube (the second step), I saw that it was going to take three hours to upload, so I decided I wanted to share it as a non-HD video, in order to save time and space on my HD. I cancelled the upload. I then deleted the project in my imovie projects folder (since it now had the HD logo beside the name), intending to just start over and share the project in 960x540. Thing is, after deleting every trace of it I could find in iMovie, in my Documents Folder, in my Movies folder, and in iTunes, I only reclaimed 4 GB of space on my hard drive (leaving me with 10 GB). So what happened to the missing 17 GBs, and how can I get them back? Also, the amount of space used in order to share that project just seems excessive to me, so I realize that something else might be going on here. Thoughts? Suggestions? Comments?
Thanks.

You're in the wrong forum.
https://discussions.apple.com/community/ilife/imovie

Macintosh Hard Drive Hidden after update

I installed the iTunes 7.4.1 update and the Compatibility Update for QuickTime 7.2. Then I restarted my computer and now my Macintosh Hard Drive is hidden- its not on my desktop and its not in the sidebar of a Finder window even though in the Finder preferences I have the checkboxes checked to show Hard disks in both places. When I try to access the drive by opening a Finder window and command-clicking the folder in the top center of the window, it shows the Macintosh HD grayed out. It also doesn't appear in the "User Name's" Computer level. My computer is running fine other than that. Any ideas?
Thanks a Million.

There's an active bug report on the problem of drives (not to mention the occasional folder) becoming invisible. I don't think the engineers yet have a handle on the problem. You are the first person I've heard of for whom the problem predicably recurs. Please send feedback:
http://www.apple.com/feedback/macosx.html/
Tell them exactly what you did before the problem appeared and what you have done since. Maybe your information will help solve the riddle. You may not hear back, but every little bit of extra data can help them figure it out.
Francine
Francine
Schwieder

Hard drive failed after update. Advise needed.

First the system hangs. Then it took a long time to boot up. Finally, after a few rounds, the question mark folder appeared on boot up.
I command r boot it. Sometimes it says disk has a hardware problem and smart status failing. Sometimes it is ok, but cannot erase last block on formatting. I tried to reinstall OS, but it couldn't find the disk for installing.
Is this really a hardware issue? I'm taking my mac to a reseller tomorrow. Should I be expecting to buy a new hard disk?
Appreciate any help or advise.
MacBook Pro 13" mid 2012.

If it's in warranty have it done at the Apple Store. If you are doing it yourself:
Install Mavericks, Lion, Mountain Lion on a New HDD/SDD
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Error after update attempt - question on reinstalling

I tried to update iTunes this weekend and I got an error doing so. Now ever time I try to start it I get an error (something about illegal access of the C runtime library, IIRC). I've tried to "repair" but that gives the same result. I'm thinking I'm going to have to remove and reinstall from scratch.
I just wanted to confirm that doing this will NOT affect my library, playlists, or any of that. Once I reinstall everything should be back the way it is now, right?

Hi Girevik,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
For the step in the above article regarding uninstalling, this article is linked:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This article has the following information you're looking for:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and aren't deleted by removing iTunes. While it's highly unlikely that you'll lose any contents of your iTunes Library when following these steps, it's always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, follow these steps.
Cheers,
- Ari

Disappearing Hard Drive Space After Yosemite Update

After installing OS X Yosemite my hard drive space has dwindled to basically nothing, rendering my computer useless. I had at least 50 gb (maybe more) of hard drive space before updating from mavericks to yosemite. Now, after using my computer for 30 mins or less I get an error message saying that my storage space is low. After a restart I will get about 600 mb of storage but then the cycle repeats. Since I have upgraded to Yosemite I have not saved or downloaded any large files but there is a significant amount of storage space (104 gb) used in the other category. It is not consistent with my usage. I initially had file vault encryption turned on but I thought maybe that was the cause of my disappearing hard drive space so I turned file encryption off and still no luck.
Please Help!
Problem description:
Hard drive space disappearing after installing OS X Yosemite.
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Hardware Information: ℹ️
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        BANK 0/DIMM0
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            Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
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You are too low on drive space for iDVD to run properly. It is recommended that you try to have about 15-20 GB free for the application to run. See if you can delete anything to free up more space. Or, move more of your files to your external drive. iDVD needs to be on your computer's drive, so don't move it, or any of the iLife applications to your external drive.
You can create iMovies on an external drive, move your entire iPhoto and iTunes libraries to external drives, but I find iDVD works better if I create its projects on my main drive. I save all of my iDVD projects as disk image files and then move those files to my external drive for saving my projects. This allows me to delete the original iDVD project and the original iMovie project used in it, which gives more free space on my drives.

I have a free agent desk 500GB external hard drive. Since updating my iMac OS to mountain lion recently, it will no longer backup, stating "an error occurred while creating the backup folder". Can anyone help me with this?

I have a free agent desk 500 GB external hard drive. Since updating my iMac OS to Mountain Lion it no longer backs up through Time Maching like it did in the past. Now, after completing its work it says, "Unable to complete backup. An error occurred while creating the backup folder." I cannot find any sites that help me fix this. Do I need to purchase a new external hard drive?

Hi Aaron,
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

Recurring Hard Drive Errors/Crashes After Replacing Repeatedly

I've got a 2007 2GHz Macbook. I've been having repeated hard drive errors for the past few months. First the original hard drive went 100% dead. I replaced it with a Hitachi 350 Gig. After repeated serious hard drive crashes and reformats, I replaced it again with a brand new Western Digital 350 Gig hard drive. However, I am having continued problems with this one now, Invalid Extent entries every couple days, and major errors if I don't run disk utility every other day.
This is leading me to believe that the issue isn't related to the hard drive since I've had similar problems three times in a row. Has anybody else encountered this? Could the problem be elsewhere?

+I'm assuming that's a bad ram module, am I correct?+
Perhaps, but I'm sorry to report there is much uncertainty about this. See the search of these boards I've added at the bottom, and refer to each listing and its resolution (if reported).
There is usually a "Details" section of the Apple Hardware Test report about the memory - did you see that section of the results?
If not seen, or if it was not reported, open the utility "System Profiler" and look at the "Diagnostics" section to see general results of that last AHT which you ran, and also you should see there the latest results of the "Power On Self-Test" that runs each time a Mac starts up. The normal "Result" for both lines reads: "Passed"
Also check the "Memory" section of System Profiler to see the size, type, speed and "Status" of each individual memory module - your MacBook should have two modules in it, and the "Status" report for each should be "OK"
If your Mac is not covered by AppleCare, it's probably best to use a process of elimination to find the source of the problem.
Are you using your MacBook without an external keyboard and mouse? Those might possibly be the cause of a problem, if connected.
As long as you have the original grey-label Install Disc in the optical drive, your MacBook will startup without a hard drive inside, as the Install Disc contains all the operating instructions that are necessary for the MacBook to operate the Install Disc and everything on it.
It is easy to remove the internal hard drive to eliminate a potential problem source. If corruption of the hard drive is a repeated issue, it would be best to eliminate this hard drive from the mix for testing purposes.
Just as important, as long as you have the original grey-label Install Disc that contains the AHT, the MacBook will startup to the Apple Hardware Test by pressing and holding the d key, again without a hard drive installed.
It is very easy to remove RAM modules from a MacBook for visual inspection to see what markings are on the labels as to size, type and speed. Verify that System Profiler is reporting the same info as is marked on the labels.
Assuming everything is as it should be, replace one module, close up the Mac, and after starting up to the Install Disc, check what the utility "System Profiler" is showing in the "Memory" section of its limited System Profiler. If the Mac starts up cleanly and System Profiler reads "OK" move that module to the other memory slot and same procedure.
If the Mac again starts up cleanly to the Install Disc and System Profiler again reads "OK" next startup from and run the Apple Hardware Test with only that one module to see if it gets a clean bill of health.
If it's ok, then remove that module and set it aside as being a tentatively "known good" module.
Repeat all on the second module by it's self. At this point, you should probably have learned which module is bad - however, if not, go through it all again with both modules installed.
Hopefully by the end, you will have determined a resolution that doesn't cost an arm and a leg to correct, such as replacing the logic board. Good luck with it:)
Message was edited by: myhighway
http://discussions.apple.com/search.jspa?threadID=&q=4MEM%2F4%2F40000000&objID=& dateRange=all&userID=&numResults=30&rankBy=10001

Data recover from a hard drive error 301

Can anyone advise me of how to recover data from a hard drive error 301. I have a pavilion dv7-4177 and i received the hard drive error code 301 two weeks after the warranty expired. I back up my data so I though but when tried to reload that data on a new hard drive it would not take. The damage hard drive will not load the OS now even in safe mode. Is there any way to retrieve this data from that hard drive.

Hi,
One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below. The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive. When you've created the CD, follow the instructions and see if you can back up your files.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...
Regards,
DP-K
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Microsoft MVP - Windows Experience

My Time Capsule is reporting hard drive errors.

Hi all,
My Time Capsule has been reporting hard drive errors. Unfortunately the problem started right outside of its warranty period. I formatted the drive twice, first time was a quick format, second was a single pass 0 write.
My question is: Now what can I do to make this unit reliable again.
I've seen a lot of these reports. This is exactly why I was hesitant to buy the Time Capsule. The sad thing is Apple advertised this as a server grade back-up device. After just over a year of service, I can no longer count on my Apple branded back-ups.
I'd like to see Apple step up to the plate and rectify this issue for those of us who are experiencing the failure. They've extended warranty periods before when it was clear the product had so many field failures. It's the least they can do.

Ring and ask them.. or go into the local store.
Their local store managers have some flexibility.
Especially if an item is just out of warranty.
You cannot buy applecare for a TC. But applecare on any computer will also cover the TC.. and if you want a cheap way into applecare to cover your TC, buy an Apple TV and buy applecare on that.. then Apple will replace your TC, and you can sell off the unopened ATV.
Total cost is pretty much just the applecare on atv which is cheap.
If you want to replace the disk yourself you can do it easily.
http://www.ifixit.com/Device/Apple_Time_Capsule

T60p Hard Drive Errors in Diagnostics Test

I recently started having problems with my internal hard drive. It is just over 1 year old, a Western Digital Scorpio Blue 320GB 5400rpm, 8MB cache.. While trying to extract a few zips, I started getting an I/O Device Error message. I ran a CHKDSK and fixed all the bad sectors. However, even after running the checkdisk, I am still getting errors in the ThinkVantage Diagnostic Tool.
I have a T60p, model 8743-CTO. Running Windows 7 with 2x1GB RAM.
Here are the hard drive errors I found with the diagnostics tool.
FAILED: Targeted Read Test - Error Code WHD20-P5V
Error while reading sector 6033483899
FAILED: Surface Scan Test - 2: Error Code WHD08-HMV
There were over 10 sectors with errors
Is my hard drive really failing? Like I said, its a WD Scorpio Blue that I bought just over a year ago, I think they should last longer than a year.
Any thoughts?

Hello,
Sometimes hard disk drives fail prematurely.
Just to verify the issue is with the hard disk drive, you might want to remove it from the ThinkPad and connect it to another computer. The data and power connectors are standard, so this should not be a problem, as long as there is another computer with available connectors. From there, you can check the drive further, as well as back up any valuable data which might be on the hard disk drive.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Moving iTunes files to external hard drive -- error message

Trying to copy iTunes files from iBook G4 to a nearly empty 320 GB FreeAgent Pro external hard drive. When I attempt to consolidate the files, I receive an error message saying "there is not enough room on external hard drive to copy files". I have a very small internal hard drive on the laptop and not very much music so the message doesn't make sense to me.
The external hard drive appears in Finder, and says the format is "Mac OS Extended (Journaled)".
Any tips on where to go from here? I'm about out of room on the laptop and desperately need to move files to an external hard drive to free up space.
Thanks,
Brendan

If you follow the steps in this article, it should work.
Just delete everything from your exHD and start over.
http://support.apple.com/kb/HT1364
Also - naming your exHD a letter far down in the alphabet is a good idea.
E: F: and G: are frequently used by other USB devices, and if your exHD letter changes, you'll get all the ! marks again.
So name it K: or Q: or W:, something another USB is unlikely to use.

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