Hard drive failed and i lost everything! and after 2 years i bought the thing.

I have a DV9815 laptop. The hard drive failed after i was in the process of rebooting it. All i want is to talk to HP by Email. Now is that hard to do since i cant find an email?! I need a replacement Operating system since it said "No OS found". I want Wndows XP professional instead of Wndows Vista Home Priemium. I do legally own a copy of Windows Vista but i want to downgrade to XP if i can without paying hundreds.
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Hp is not going to give you XP, you will have to buy it if you want it.
You can order recovery media here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
This is a user to user forum, Contact HP directly,
USA
http://welcome.hp.com/country/us/en/contact_us.html
Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

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Hard Drive Failed, New Laptop--Lost songs

On my computer that had all of my itunes on it, the hard drive crashed and we can't get it back. Is there any way I can get the songs back if I still have all of the reciepts for the songs when the credit card you were using was cancelled while the hard drive first crashed?
Takashiba Laptop Windows XP

You can try emailing the music store and see if they will set up a download for you again here http://www.apple.com/support/itunes/musicstore/download/

My computer crashed and I lost EVERYTHING, and my Ipod won't connect with the new Itunes I got without deleting everything on my Ipod. HELP!

Please help me, this is really upsetting. I really would like my Itunes to work. The message that pops up is saying that it will only transpher purchased items and I downloaded a lot of CDs so if you can please help me it would be lovely.

Define crash?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
If you've wiped your computer/bought a new one...
You should be able to:
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
When you get it all fixed, make a backup!
tt2

Hard drive failed on original Macbook. No OSX discs came with it. Now what?

I had my hard drive fail on my original Macbook and I didn't get any OSX discs when it came from Apple all those years ago. So do I try and find Tiger, the original OS, or look to upgrade to Leopard? I can't find any answers on what really to do here and I need to get it up and running because it's the first week of school and I don't have a computer (thank goodness for my iphone).
I've looked on Amazon for OSX and found some Leopard. I have 2.0Ghz with 2GB RAM in my Macbook now and will be getting a new hard drive Friday. The Leopards on there run for about $275 new. I was hoping it wouldn't be that much, but I might now have any other options.

bentaulbee wrote:
I can do a clean install on a new hard drive with the Snow Leopard Upgrade version?
I did a bit of research and found out that you can not without a previous install of Leopard. I did, however, find that the Mac Box Set has a full install DVD AND contains iLife and iWork. It can be found [here|http://store.apple.com/us/product/MC209Z/A].

Hard drive failed - need to get music off my iPod

Greetings:
I have an iPod Video, 80 gigabyte.
A while back, I had a hard drive fail which was storing all my music to sync to the iPod. Now, I have the music on the iPod, but need to get it back into iTunes, without iTunes deleting the music upon sync.
Is there a way to do this?
Thanks,
Paul

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. Do you think Apple will reinstall?

My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. The Office package was installed/included when I purchased the Mac. Does anyone think Apple will provide me with the Office package? Thank you!

Thank you everyone. I apologize to confusing all but I am up to date and running OS X 10.8.2. It's possible I purchased the key for Office but I don't think so although it was 3-4 years ago. I guess I will stop in the Apple Store and just ask. I may just buy the new bundle anyway to get the most updated.
I have read there are issues with the MS Office bundle running on our latest OS, is that true?
Thank you all!!! You've been great!

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
Contact Adobe Support by chat for serial number issues:
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Ive lost iphotots and iweb after hard drive failed help

Hi my hard drive failed yesterday and I took it to the apple store who confirmed it had failed. They advised I should purchase a new one, provided me the specs and fit it myself. I've now clearly done that because I'm writing this
However I've reloaded everything back on but i've noticed my iphoto and iweb are missing!!! I really need these apps, I cant remember how I put them on the machine, be it disc or download but clearly ive paid for these app.
Please please help me I really need these apps as I have current workload dependant on having these apps

iPhoto is included with the iLife apps and can be downloaded from the Mac App store or if your Mac is slightly older and came with an earlier version of OS X then Mt Lion then those apps are on the second system install discs that came with your system (Which I suspect it is an older Mac as iWeb is no longer included in the iLife suit of programs).
So dig out your original system discs and use the one marked Applications to reinstall those apps. Then update them from software update.
If for some reason they won't install on Mt Lion then you will need to wipe the drive, Re-Install the original OS X version and the iLife apps then upgrade back to Mt Lion.
EDIT, NOTE: To the OP and DS store.
iWEB Still works on ML as long as it is updated to the newest version. If the Applications disc is new enough it will even install on Mt Lion.

Downloaded program. Hard drive failed and program lost. Any way to retrieve it?

I purchased my iMac in Dec. of '07 and purchased iWork shortly thereafter by download. Unfortunately my hard drive failed and I didn't have a backup so I lost not only my iWork but also my Snow Leopard update. Is there any way to retrieve these (especially iWork) without having to purchase them again? I haven't had any luck getting through to Apple support.

I you purchased iWork "shortly after" your Mac purchase, there was no app store; the only way you could have bought it was as a retail disk or, if there was a trial version on your Mac, you might have purchased a registration number. If the former is the case, you should have the disk; if it's the latter, I'd suggest calling Apple to see if something can be done.
And: your next purchase should be an external hard drive so you can make a backup.

Windows computer hard drive failed, data lost and not backed up. all music and pictures on ipod, much music from cd's entered into itunes years ago. How do I retrieve from ipod onto new computer hard drive?

windows computer hard drive failed; data lost. have new blank hard drive. Can I load ipod music and photos back onto new hard drive?

Hi Perilman,
Welcome to the Apple Support Communities! I understand that all of your iTunes media is on an external hard drive and you would like to move that media onto your new Windows computer hard drive. The following article has step by step instructions for this specifically. Part 5 in the External drive section is probably what is going to be most relevant to you.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Part 5: Copy music to your new computer
To copy all your music files (including the library file that holds all your playlists and other settings) to your new computer:
I hope this helps,
-Joe

HELP! The hard drive on my Macbook died and i lost everything.

A week ago my MacBook died apple were going to see if any data was still on the hard drive, they called today and said that i lost everything. Three years of work gone. I cant believe it.
Just before the Mac died i had put all my music on Apple TV, does anyone know if you can pull all the songs and data back from apple tv.
Does anyone know of a good but cheap company who might be able to recover the data.
Pls let this be a lesson to everyone BACK UP!
All music Gone!
All Pictures Gone!
All emails Gone!
Everything Gone!
A fresh hard drive, im totally gutted :-((

If this was a warranty repair then you are out of luck. Under the terms of the warranty if they replaced your defective drive with a new one then the old one becomes their property. If you want it back you will have to pay them or attempt to work out some other arrangement with the but they are not going to just let you borrow it without some security. I would not take that chance either and if it was your business you would not either. Apple has to have the drive to send back to the vendor for credit. How do they know that you will return it?
There are no "cheap recovery services" If you send it off be prepared to spend a lot of money. Drive Savers and the others can do it, but it isn't cheap. I have never checked but have heard that the prices run in to the many thousands of dollars even for small drives.
I guess it depends on how valuable the data is to you.

I losted my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

I lost my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

See Recover your iTunes library from your iPod or iOS device.
tt2

My hard drive crashed and I lost everything. No backup. Does Itunes backup to a server? Can I get my library back? If so how?

My hard cdrive crashed and I lost everything. No Music library back up. Does Itunes have my music on their Server? If so how can I get it back?

You can re-download everything you already bought, if you remember what it was, and you won't have to pay again. This assumes the music you purchased is still available for download.
Other than iCloud backup, which does not store your non-iTunes purchased music anyway, that is all there is.
From iCloud: Backup and restore overview:
The following items are not backed up to iCloud. You can sync these items with a computer using iTunes:
Music, movies and TV shows not purchased from the iTunes Store

My hard drive crashed and I lost everything. How do I get all my itunes purchases restored?

My hard drive carshed so Best Buy installed a new one. I had to reinstall all my apps including itunes. how do I get all the songs I've pirchased back?

If the hard drive mechanically doesn't work anymore and if it doesn't make financial sense to spend $2000-$3000 or so for specialized platter recovery services...there is no option...
,,,however if it's just the OS that's fried, a $20 powered IDE/SATA to USB adapter can be used on the drive, make it just like a external drive.
..EVEN if the file structure is fried and malware deleleted the files, software like DataRescue can be used to recover the files directly from the 1's and 0's on the disk.
The best recovery is backing up your data and preparing for the unexpected.
Apple won't re-issue your content.
Good Luck. Sorry to break the bad news.
EDIT: Hold on, just saw you have a iPod Touch.
There is third party software that can return the files off the iPod Touch, check over at iLounge what currently works.
I can't suggest such software here, it can be used to facilitate piracy.

Has my hard drive failed, and if so can I replace it myself?

Can someone help me, please? I believe my hard drive has failed (or is about to) and needs replacing. Problem is I took my laptop (Powerbook G4, 15" 1.5GHz 512MB 80G Sdrv APX, recently upgraded to OS10.5) to our local official Apple Store to be serviced when this problem first became apparent. They returned the laptop two weeks later saying it had now been fixed using Disk Warrior, and was working fine – no charge as I bought the laptop there originally.
Great! Took it home, booted up OK first time, worked as it should for a few hours, then shut down unexpectedly. I have tried to revive it several times now, and all I get when I power up is the chimes, then a grey screen for several minutes followed by the dreaded flashing folder with a question mark, which I understand to mean it can't find a bootable system folder.
The background: Problems began when computer shut itself down during sleep (energy saver set to sleep after a time as is normal). I have a LaCie Little Book 320G connected by firewire, using Time Machine to make regular backups. The problem seems to relate to the laptop going into sleep mode after the alloted time and in some way this seems to make the Little Book think it has been ejected incorrectly, and puts up a warning message. Sometimes it is unavoidable to have to leave the laptop, with the Little Book connected, powered up and downloading (eg. podcasts) overnight. When I get back to the laptop in the morning it appears to be in sleep mode (which I would expect) but has in fact shutdown and is frozen. It has to be restarted with the power button, and even this doesn't work first time every time.
This happened regularly over a couple of weeks and I recall hearing a whir from the hard drive, which I'd never noticed before. Eventually the whir developed a few clunks and stopped and started intermittently. At the same time I got the chimes, followed by a grey screen for several minutes followed by the dreaded flashing folder with a question mark.
So what I need to know is does this sound like I need a new hard drive (what else can it be?), and can I fit this easily myself? I saw an item on TV recently which showed how 'easy' it is to replace a hard drive as they are all a standard size for laptops – just open the case, pull the old one out and slide in a new one. Knowing Apple there is probably more to it than this, so what problems should I be aware of, and can I upgrade the hard drive to a bigger capacity at the same time? Mine's got an 80GB drive at the moment.
Sorry this is so long, but there seems to be so much background I needed to give you. Thanks if anybody is willing to help me.
Bruce

Thanks to 'um' and BGreg for the helpful replies. I think I'll go for a new hard drive now. Although I'm not entirely confident inside the guts of a laptop (having looked at the iFixit guide, which does show things fairly clearly) I am less confident with my local Apple Centre for returning the laptop as 'fixed' when it clearly wasn't. They want about £50 to do the work on top of the drive cost too.
I'll get myself the torx screwdriver – not familiar with the small allen 'hex' key. I have a set of allen keys, so I assume hex keys are similar in having the right angle bend but with the star shaped end? Wouldn't the torx screwdriver do the job just the same? Don't see why I would need to hunt down a small allen hex key, but I would hate to end up stripping a screw head by having the wrong tool.
Western Digital do a 250G parallel ATA drive I hear, but only give 3 years warranty. Suppose that's a decision I'll have to make for myself. I've done the "powerbook hard drive replacement" Google search and there's loads to read. A quick glance over one article spoke of the 'horror' of lost screws so I'll find some empty yogurt pots as you suggest BGreg.
Lots to read, then order the drive. After that I've got to fit the thing, and my work shifts don't leave me much free time right now, but I'll drop back online when it's done and let you know how it went – or maybe ask for help if it goes pear-shaped!
Thanks a lot guys!
Bruce

Hard drive failed and i lost everything​! and after 2 years i bought the thing.

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Hard drive failed and i lost everything! and after 2 years i bought the thing.