Hard drive failed, need to rebuild

The hard drive on a friend's laptop failed. I purchased a new drive and now I need to reinstall Windows 7. However there are no recovery disks and the Product Key from the back of the laptop is worn off.Where can I download Windows and the drivers, plus get the Product Key?I will then upgrade to Windows 10.Thanks,Ron

You need Recovery Media to install without the license key. If your friend did not create his Recovery Media or it was lost/damaged you can order them from your Support page. Scoll down the list of drivers/software to see the ordering option. http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-2100-Entertainment-Notebook-PC-series/4041735/model/4121245#Z7_3054ICK0KGTE30AQO5O3KA30R1

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Hard Drive Failed Need Help!

Hey guys, heres my story. My hard drive failed last week (wouldnt go past white screen), took it to genius bar, they ran Disk Warrior and it seemed to fix it. As a precautionary measure I bought a 1tb external drive and backep up my system via time machine. Today my imac froze and I am having the same problem, wont boot past white screen. I am 2 months out of my warranty and need to know what is the easiest fastest and cheapest fix since I am a college student. Also are any of these options possible?
1) Install OS X as a clean system and use my external HD to load my system.
2) Buy another external HD and boot up from that?
3) Buy another internal HD and have someone install it (not sure how much this would cost though)
If anyone can help me out I would really appreciate it.

All 3 of those are possible however #1 and 2 are not favorable. I would suggest to first run a few tests to make sure that your hard drive is actually bad.
1) The first test like Larry suggested is to boot up to your Mac OS install disk, but do not go through the installation process. Instead go to the Utilities Menu at the top and open Disk Utility. If your drive does not show up in the left hand column then the drive is likely bad.
2) Insert the original iMac install disk like in step 1 but this time when you startup hold down the "d" key. This will load up the Apple Hardware Test. Run the Extended test. If it passes everything then this means your computer is ok just the hard drive is bad.
3) However if in step 1 Disk Utility does see the hard drive first try Repairing the Disk. If this fails you might try reformatting the drive and reinstalling Mac OS X as the problem could be an issue with the system software.
4) Which should actually be step 1 is to disconnect all of your external devices like hard drives and see if you still cannot boot. Keep everything disconnected during testing.
The problem is hard drive failures can be intermittent. One minute it works the next minute it doesn't even see a hard drive. Good luck though and let us know how it goes.
George

Hard drive failed - need to get music off my iPod

Greetings:
I have an iPod Video, 80 gigabyte.
A while back, I had a hard drive fail which was storing all my music to sync to the iPod. Now, I have the music on the iPod, but need to get it back into iTunes, without iTunes deleting the music upon sync.
Is there a way to do this?
Thanks,
Paul

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Hard drive failing, need new Mac, how can I keep iTunes 10.7

I've got a mini mac, ca. 2009. The hard drive has begun to fail, and the external monitor is also beginning to go (once all-black screens is now mostly pale grey.
I have 75,000 songs on an external drive. I tried iTunes 11 when it came out, and had to roll back to 10.7 because iTunes 11 is simply not capable of managing a large library. Lack of multiple screens alone is enough to drive me away.
When I asked at the Apple store if there is any way to keep iTunes 10, they laughed in my face, then got the Apple-knows-better-than-you tone and said there is no way to use an "inferior" version of itunes anymore.
Is there any hope?

Any new Mac will come with the newest iTunes installed. Now something I don't really know much about but could be an issue is according to what I have read iTunes is now more intergrated into the system of the Mac. It used to be a pretty much stand-alone application which you didn't even have to install. How integrated I don't know. It may still be possible to delete iTunes using one of the many reverting back to an older version method posted here. Using older operating system components is not something you can do though, since they may well cause instability in a computer that was designed with a newer system in mind. However, I don't know if iTunes is really that much part of the system.
Realize also that you will be forced to upgrade should you ever buy an i-device since those require the version of iTunes current when you make the purchase.
Here's a downgrade post I had in my archives:
Back up your computer first, in case the unexpected happens
Here's a step-by-step method and you may find it easier to follow than alternative methods I have posted below.
Downgrade iTunes 11 to iTunes 10.7 - http://www.emacconsulting.com/apple/itunes/downgrade-itunes-11-to-itunes-10-7/
If the above does not work, or you want to do it without Pacifist, or you want to know what is actually going on when downgrading, or you encounter error messages, here's more details:
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files.   See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. (Easier) Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. (More work) Check this reference on how to delete the iTunes application itself:
    Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
    After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

C440 Hard drive failed NEED HELP ASAP PLEASE!

SO my c440 lenovo all-in-one Desktop Has had a Hard drive failure i get the error "Error 1962: No operating system found. Press any key to repeat boot sequence." I've had the hard drive looked at and it wont power on or anything. I can buy a new HHD same model ect But how can i get my operating System of Windows 8 back on the New HHD( hard drive)??? i only have the Lenovo drivers Disk

Good day and welcome to the community.
If you didn't make recovery media prior to the HDD failure, which sounds catastrophic, you'll need to contact Support (info below) to discuss obtaining the proper media. There may be an associated cost.
Hope this helps.
Regards.
United Kingdom
IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
English
0333-777-3991
(National Rate)
9:00 - 18:00 Monday - Friday

Hard Drive Failing, Need to Move Photo Source Folders

How does one move photo source folders from one drive to another in PSE11 without loosing the file links?

General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

Hard drive failing, need to recover data before it fully crashes

Tried these things:
--disk utility from startup disk (said disk could not be repaired and invalid node structure)
--disk warrior three times, which of course took like a week total (all times it said could not be repaired; got error codes 2160 and 2304, which after researching led me to the next step)
--firewire the HD on the macbook in target mode to a working mac and ran disk warrior from there (said couldn't be repaired again and to backup files. yes, great, that is what I want to do, but how?)
--tried to mount disk through disk util while it was connected via FW (could not mount disk, said to verify/repair disk first)
--tried disk util's repair disk function (got 'unused node is not erased'; upon research, found advice to use disk warrior. great, now I run around in circles?)
I can easily replace the hard drive, and will do so... as soon as I get this woman's data off her corrupt drive. Is it possible to do that at this point? I don't get how I can see the drive but can't get to the files on it!!!

General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

Hard drive failing on Macbook 13" OS 10.7.3 Need to xfer all files to an iMAC 21.5. How to do this?

Hard drive failing on Macbook 13" OS 10.7.3 Need to xfer all files to an iMAC 21.5. How to do this?

Can you boot the MacBook into FireWire Target Disk mode? That turns it (temporarily) into an expensive hard drive. You can then move files.
Another way would be to use an external hard drive, attach it to the MacBook and user software such as Bombich's Carbon Copy Cloner to copy the hard drive (assuming you have sufficient space on the iMac.)
Best of luck. Please keep your data backed up in the future to avoid this. It'll make your life easier.

I losted my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

I lost my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

See Recover your iTunes library from your iPod or iOS device.
tt2

Hard drive failed, now I need to re-purchase iTune's library

My father's hard drive failed and now his iTune's library is gone. I have two questions.
1. How can I buy a list of songs from the iTune's music store? I want to avoid re-purchasing individual songs and albums; it will take forever.
2. Is there a valid way to recover the songs that are on his iPod nano? This is only a partrial solution if it can get done.
Thank you in advance for any insight.

If he still has the library on his Nano, hope is not lost. There are programs that will allow you to copy from the iPod. I've heard of Yamipod and iPodRip. You could Google those and give it a try. Not sure if they work on Nano, but I would think so.
Diane Wordsmith

My hard drive failed and I can't afford the professional data recovery. Do I have any other options?

I have a 13" Early 2011 Macbook Pro. Last week the hard drive failed (for the second time), and when I took it to the Apple Store I was told it would cost $177 to replace the hard drive and the cables. I intend on going through with this and getting it fixed, however the man I talked to said I should hold on to it a little longer before giving it to them for repair in case I want to recover my data. When I researched how to recover the data, my answers mostly consisted of taking it to a professional to do so. I found a local authorized service provider who said they could do so, however I was told it would cost at least $400 to recover my data (possibly more depending on how much data there is to recover).
I can afford to pay $177 to fix the hard drive. I cannot, however, afford to pay an additional $400+ to get all of my data back. Yes I realize I should have backed my files up onto an external hard drive (I'm not the most computer-savvy person), but honestly, all I really need is my photos. When my hard drive was in the process of failing, I got a flash drive and put a lot of my files onto it so I would at least have some of them when I got my Macbook fixed. At this point, I can't even turn it on, so I am not able to go into iPhoto and get my pictures.
Is there any way I can do this myself? There is no way I can get this done professionally. I would love to be able to all of my data and files back, but if I can just get some that is better than nothing. Any help would be appreciated!

obesity wrote:
It was really empty. Clicked on, nothing.
But no prohibited signs, like these:
Get info on folder, zero kb. Just one user account on each mac.
I did navigate back several days prior to my Mac dying. Still nothing.
Sounds like it may have been excluded, or perhaps damaged.
Just for future reference, it's always a good idea to keep "secondary" backups. See #27 in Time Machine - Frequently Asked Questions for some suggestions.

Hard drive crashed need to restore iphotos from Time Machine

I need some serious help. I have a 24inch intel imac and my hard drive failed. I thought I had everything backed up on my external hard drive via Time Machine (my last backup was April 11th) so I replaced the hard drive.
Once I reinstalled Leopard 10.5 it asked me if I wanted to restore my data from Time Machine which I did. It seemed like it worked great but when I opened up iphoto all 43,000 pictures (cherished family pictures of our children) were gone!
iphoto still has the Event Titles, how many photos, and the sizes but they are empty with nothing but a big exclamation point. I see the iphoto library under Time machine as well but the restore is grayed out I can't even go back in time because the arrow is grayed out.
I named the new hard drive "new SG 1.0TB" and the old one was just named Macintosh HD. I read briefly somewhere that the old and new hard drives need to have the same name. Is this correct? Also does it make a difference that I had Leopard 10.5.6 when my photos were available and now I'm only on 10.5? Please help!
I had some help from another forum and he told me to look under the Pictures Folder and find the iPhoto Library and right click on it and select 'Show Package Contents. All the folders are there (teasing me) but there are no pictures in the folders so nothing. But I was searching again on my external time machine backup and found iphotos under time machine backups/backups.backupdp/Ryan Gunter's Computer (2)/2009-01031-002706/Macintosh HD/Users/ryang808/pictures. It had all my iphotos from 1999 until the january 2009 but everything from this date to present is not there (the folders are there but nothing in them) could they still be hiding somewhere?? And how do I get the ones I do have back in iPhoto?
Any help would be appreciated. Thanks so much!

All the folders are there (teasing me) but there are no pictures in the folders so nothing. But I was searching again on my external time machine backup and found iphotos under time machine backups/backups.backupdp/Ryan Gunter's Computer (2)/2009-01031-002706/Macintosh HD/Users/ryang808/pictures. It had all my iphotos from 1999 until the january 2009 but everything from this date to present is not there (the folders are there but nothing in them) could they still be hiding somewhere??
sorry but, no. if they are not there there is no other place they could be. for some mysterious reason TM didn't back them up. still you should restore what you can. quit iphoto, control-click on TM in the dock and select "browse other TM disks". this will let you browse your old backups via TM interface. locate the folder Macintosh HD/Users/ryang808/pictures on january 31 backup and restore its contents to your Pictures folder. start iphoto and it should have alll those pictures.
Message was edited by: V.K.

My 5 year old iMac's hard drive is at the point of failing. I'm trying to save al files on it, but it wont allow backup via Time Machine to an external hard drive. How can I keep from losing all the files and programs if the hard drive fails?

I'm concerned that my iMac, purchased 5 years ago, is about the crash and I can't back up my files and programs to an external hard drive via Time Machine because the computer freezes after only a couple hundred MB and gets nowhere near the required amount.
How can I save these files and programs if the computer hard drive fails or has to be replaced without the backup being able to be done? I need to do something quickly, but I'm not sure what I can or should be doing.

Get an external hard drive, some good ones that I like are the OWC, http://www.macsales.com Mercury Elite Pro drives...they are very good and reasonably priced.
Get the drive, connect via USB or FireWire, then use Disk Utility to format the new drive as Mac OS X Extended (Journaled), and then use Disk Utility to Restore the current drive to the new drive. Restore actually clones the drive so you will have a bootable backup on the external drive.
After you have formatted and named the external drive, click Restore in the main Disk Utility window, drag the name of the old hard drive to the Source box, and drag the name of the new external drive to the Destination box. DU will make an exact clone of the internal drive on the external drive.
That clone will be a complete backup of the operating system and all of your data.
You can test it by restarting the iMac and hold the Option key. That will give you a grey screen showing all bootable drives. Just click the external drive, then click the upward pointing arrow under it and the iMac will boot from that drive.

I have a version Adobe pro 7, my old computer hard drive failed tried to install on my Windows 8.1, will not start up error message

I have a version Adobe pro 7.1, my old computer hard drive failed, tried to install on my Windows 8.1, will not start up get error message? any solutions? It worked perfectly fine on my old computer which was windows 7.0

Hey,
I am sorry but Acrobat 7 is not at all compatible with Windows 8. For this, you will need to upgrade your Adobe Acrobat version.
For better understanding, please refer this kb file:
Compatible web browsers and PDFMaker applications
Regards,
Anubha

Macbook Pro Hard Drives Failing

Hi all,
I've been having massing problems with my Macbook Pro 15" 2.53 Ghz laptop. I got one brand new with apple care in December of 2008. The hard drive was the standard 320 Gb @ 5400 RPM.
Within approximately two weeks of operation the computer failed (froze and after a hard shutdown wouldn't boot). It turned out the hard drive failed. Two weeks! So I took it back to Apple and they replaced the hard drive (took them one week so I lost a week of productivity).
One week after receiving the laptop back, the hard drive failed again! This time I believe the OS got corrupted somehow as the symptom was that it would not boot.
So back to Apple and they straight out replaced it with a new one. One week later, guess what? Failure. So back again and they replaced it.
I'm now on my 3rd laptop from Apple and this hard drive is failing. Luckily I was able to back everything up. I downloaded a utility called SMART Utility and it tells me 60 some sectors are bad on this disk.
Is anyone else having issues like this? Its absolutely ridiculous. Currently the computer is working despite the failed sectors and horrible sounds coming from the hard drive but I expect failure soon. I'll be taking this back to Apple and showing them the results of the SMART Utility, but I'm at the end of the rope here.
I've owned multiple Macbook Pros before and absolutely loved them. But now I am so disillusioned by this... To Apple's credit they have had great customer service, but now I'm at the point where I need to be able to rely on my machine.
Has anyone heard anything?

I would second Michael's comment. While hard drives do fail, the rate at which yours are failing would appear to be well beyond the statistical average. I would generally think the next level would be a problem with the MacBook itself causing the failures, but from what I can tell from your comment is that they have replaced your MacBook twice (and you're on your third?). So that would seem to rule out a problem with the MacBook itself. You mentioned that you've had other MacBooks before and it doesn't sound like you've had problems with them... so I wouldn't expect that you're doing anything unusual that would cause the problem.
You're either had a remarkable run of bad luck, or there's something going on that's out of the ordinary causing these drives to fail. I would imagine that when stores get machines, they're likely shipped from batches that are manufactured at similar times. If they had a batch of faulty drives from the manufacturer, it's possible a single store could have gotten several of them. That would still not really explain why your initially replaced drive failed as it would likely have come from a totally different batch than what would have been used in manufacturing at the time your notebook was put together. I guess it's always possible that they might put in a drive that that wasn't new.

Hard drive failed, need to rebuild

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