Hard drive failed or did it??

I have a 10g that is almost 2 years old. This is the second time my music vanished. The first time was about 4 months ago. I took it in to the store and they updated it and everything was fine. The second time, this Monday, I took it into the store, they told me it was "clicking" and with the music having disappeared that meant the hard drive was gone (it has always clicked). I'm skeptical. Both times, the available space and capacity were not the same and the accessories were there. I have the 2.3 version my Itunes is 6.0.4. I have reset, retried, and restarted. Each time I tried to restore the buttons aren't active and my pc freezes up. I have my original disk, but am hesitant to try it. I also tried the reinstall and my pc doesn't acknowledge my Ipod. That happened last time, though. The woman at the genius bar said my only options were to trade in and get a new one, try a non Apple repair place since I am not under warranty, or this discussion site. I apologize for being so long winded about this, but I wanted to give you all the info in the hopes you could advise me...

Yes to all.
I thought you might have. Rats.
Did I do something wrong?
Hmm. I don't think so. I know that it seems to take forever when I do this, I usually just hold the buttons down until the iPod goes to something else (main menu, folder icon, sad iPod - the last two when I'm trying to help someone fix the thing).
If it tells me anything, it's that the hold button is in the "on" position. Double check that there isn't any orange showing, and flip it back and forth just to be sure. Again, I'm sure that's something you've likely already done.
As the thing seems a bit wonky anyhow, it wouldn't hurt to try the original CD and see if an older iPod updater can shake the thing loose long enough to test the drive.
If you are not keen on shelling out for a new iPod (I don't like them as much as the 3G), and want to have a pro look at your iPod, a company with many great recommendations is iPodResQ (with whom I have no affiliation except as a customer and from whom I recieve no compensation). They have a $30 overnight diagnostic service. He'll open it up, check the parts, and tell you what needs to be fixed and what your options are. If the drive is on the way out, he can replace it while it's open.

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obesity wrote:
It was really empty. Clicked on, nothing.
But no prohibited signs, like these:
Get info on folder, zero kb. Just one user account on each mac.
I did navigate back several days prior to my Mac dying. Still nothing.
Sounds like it may have been excluded, or perhaps damaged.
Just for future reference, it's always a good idea to keep "secondary" backups. See #27 in Time Machine - Frequently Asked Questions for some suggestions.

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iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
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bentaulbee wrote:
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Hi,
Here is a topic which helps you to clone the old HDD:
http://www.makeuseof.com/tag/5-ways-to-clone-and-copy-your-hard-drive/
Regards.
BH
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Hard Drive Fail after install Photoshop CS6?

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Message was edited by: Flamingcreatures

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Hi
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Hey,
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Hi all,
I've been having massing problems with my Macbook Pro 15" 2.53 Ghz laptop. I got one brand new with apple care in December of 2008. The hard drive was the standard 320 Gb @ 5400 RPM.
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One week after receiving the laptop back, the hard drive failed again! This time I believe the OS got corrupted somehow as the symptom was that it would not boot.
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See Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hard drive failed or did it??

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