Hard Drive Failed

My iMac's hard drive just failed and the computer is not even 2 years old yet. I don't have apple care. Does anyone know if apple can help with this issue? Or will I just have to pay to replace the hard drive?

This might help: http://www.apple.com/support/imac-harddrive/. I had mine replaced three months ago. Don't know if it was under this or the AppleCare extended. If yours doesn't qualify, too bad you failed to get the best insurance policy available for desktops.

Similar Messages

  • My hard drive failed and I can't afford the professional data recovery.  Do I have any other options?

    I have a 13" Early 2011 Macbook Pro.  Last week the hard drive failed (for the second time), and when I took it to the Apple Store I was told it would cost $177 to replace the hard drive and the cables.  I intend on going through with this and getting it fixed, however the man I talked to said I should hold on to it a little longer before giving it to them for repair in case I want to recover my data.  When I researched how to recover the data, my answers mostly consisted of taking it to a professional to do so.  I found a local authorized service provider who said they could do so, however I was told it would cost at least $400 to recover my data (possibly more depending on how much data there is to recover).
    I can afford to pay $177 to fix the hard drive.  I cannot, however, afford to pay an additional $400+ to get all of my data back.  Yes I realize I should have backed my files up onto an external hard drive (I'm not the most computer-savvy person), but honestly, all I really need is my photos.  When my hard drive was in the process of failing, I got a flash drive and put a lot of my files onto it so I would at least have some of them when I got my Macbook fixed.  At this point, I can't even turn it on, so I am not able to go into iPhoto and get my pictures.
    Is there any way I can do this myself?  There is no way I can get this done professionally.  I would love to be able to all of my data and files back, but if I can just get some that is better than nothing.  Any help would be appreciated!

    obesity wrote:
    It was really empty. Clicked on, nothing.
    But no prohibited signs, like these:
    Get info on folder, zero kb. Just one user account on each mac.
    I did navigate back several days prior to my Mac dying. Still nothing.
    Sounds like it may have been excluded, or perhaps damaged. 
    Just for future reference, it's always a good idea to keep "secondary" backups.  See #27 in Time Machine - Frequently Asked Questions for some suggestions.

  • My 5 year old iMac's hard drive is at the point of failing.  I'm trying to save al files on it, but it wont allow backup via Time Machine to an external hard drive.  How can I keep from losing all the files and programs if the hard drive fails?

    I'm concerned that my iMac, purchased 5 years ago, is about the crash and I can't back up my files and programs to an external hard drive via Time Machine because the computer freezes after only a couple hundred MB and gets nowhere near the required amount.
    How can I save these files and programs if the computer hard drive fails or has to be replaced without the backup being able to be done? I need to do something quickly, but I'm not sure what I can or should be doing.

    Get an external hard drive, some good ones that I like are the OWC, http://www.macsales.com Mercury Elite Pro drives...they are very good and reasonably priced.
    Get the drive, connect via USB or FireWire, then use Disk Utility to format the new drive as Mac OS X Extended (Journaled), and then use Disk Utility to Restore the current drive to the new drive.  Restore actually clones the drive so you will have a bootable backup on the external drive.
    After you have formatted and named the external drive, click Restore in the main Disk Utility window, drag the name of the old hard drive to the Source box, and drag the name of the new external drive to the Destination box.  DU will make an exact clone of the internal drive on the external drive.
    That clone will be a complete backup of the operating system and all of your data.
    You can test it by restarting the iMac and hold the Option key.  That will give you a grey screen showing all bootable drives.  Just click the external drive, then click the upward pointing arrow under it and the iMac will boot from that drive.

  • I have a version Adobe pro 7, my old computer hard drive failed tried to install on my Windows 8.1, will not start up error message

    I have a version Adobe pro 7.1, my old computer hard drive failed, tried to install on my Windows 8.1, will not start up get error message? any solutions?  It worked perfectly fine on my old computer which was windows 7.0

    Hey,
    I am sorry but Acrobat 7 is not at all compatible with Windows 8. For this, you will need to upgrade your Adobe Acrobat version.
    For better understanding, please refer this kb file:
    Compatible web browsers and PDFMaker applications
    Regards,
    Anubha

  • Macbook Pro Hard Drives Failing

    Hi all,
    I've been having massing problems with my Macbook Pro 15" 2.53 Ghz laptop. I got one brand new with apple care in December of 2008. The hard drive was the standard 320 Gb @ 5400 RPM.
    Within approximately two weeks of operation the computer failed (froze and after a hard shutdown wouldn't boot). It turned out the hard drive failed. Two weeks! So I took it back to Apple and they replaced the hard drive (took them one week so I lost a week of productivity).
    One week after receiving the laptop back, the hard drive failed again! This time I believe the OS got corrupted somehow as the symptom was that it would not boot.
    So back to Apple and they straight out replaced it with a new one. One week later, guess what? Failure. So back again and they replaced it.
    I'm now on my 3rd laptop from Apple and this hard drive is failing. Luckily I was able to back everything up. I downloaded a utility called SMART Utility and it tells me 60 some sectors are bad on this disk.
    Is anyone else having issues like this? Its absolutely ridiculous. Currently the computer is working despite the failed sectors and horrible sounds coming from the hard drive but I expect failure soon. I'll be taking this back to Apple and showing them the results of the SMART Utility, but I'm at the end of the rope here.
    I've owned multiple Macbook Pros before and absolutely loved them. But now I am so disillusioned by this... To Apple's credit they have had great customer service, but now I'm at the point where I need to be able to rely on my machine.
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    I would second Michael's comment. While hard drives do fail, the rate at which yours are failing would appear to be well beyond the statistical average. I would generally think the next level would be a problem with the MacBook itself causing the failures, but from what I can tell from your comment is that they have replaced your MacBook twice (and you're on your third?). So that would seem to rule out a problem with the MacBook itself. You mentioned that you've had other MacBooks before and it doesn't sound like you've had problems with them... so I wouldn't expect that you're doing anything unusual that would cause the problem.
    You're either had a remarkable run of bad luck, or there's something going on that's out of the ordinary causing these drives to fail. I would imagine that when stores get machines, they're likely shipped from batches that are manufactured at similar times. If they had a batch of faulty drives from the manufacturer, it's possible a single store could have gotten several of them. That would still not really explain why your initially replaced drive failed as it would likely have come from a totally different batch than what would have been used in manufacturing at the time your notebook was put together. I guess it's always possible that they might put in a drive that that wasn't new.

  • My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

    My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

    See Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • External hard drive failed, lost music library. Any way to get music library from iPod classic to itunes on PowerBook G4?

    External hard drive failed, lost music library. Any way to get music library from iPod classic to itunes on PowerBook G4?

    Recover media from iPod
    See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
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  • Hard Drive Failed, New one Installed, Problems of course

    Hellooo Everyone This is sort of a last ditch effort to see if I can fix this myself or if I am going to have to shell out 500 dollars to get my laptop back in working order. So I have a HP dv6-6140 laptop. A few weeks ago the hard drive failed and I purchased and installed a new one, ran windows 7 and have it on my laptop. When I try to hook up an ethernet cable to download and install the drivers for the laptop the ethernet cable is not recognized it says no internet connection blah blah blah. Ok so I downloaded the drivers to a flash drive and installed some of them onto my laptop, no changes.  So I was thinking of purchasing the recovery discs which im assuming include the drivers for the notebook for 35 dollars which is paltry in comparison to what I would pay if I took it to a computer repair shop, but how do I know that would work? I dont. I am looking for ideas or anything that I may be missing. I am not computer illiterate but I am not an expert. Any advice would be greatly appreciated Thanks!
    Kelly

    Hi, Kelly:
    On your model normally it is very important to install the chipset driver first and reboot before attempting to install the ethernet (wired network) driver.
    The chipset drivers install some motherboard driver which I think enables the communication to the ethernet adapter.
    The problem is, HP does not include the necessary chipset drivers for your model (which I assume is a HP Pavilion dv6-6140us Entertainment Notebook PC).
    So...Download and install the AMD Chipset Drivers and reboot.  You want the first driver listed on the webpage.
    http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
    Then see if the ethernet adapter works again or reinstall the ethernet driver after you reboot the PC.
    The parts list indicates your model comes with a Broadcom wireless/bluetooth card.
    Here are the links to the drivers you need for that...
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  • Hard drive failed. All content lost?

    Hello,
    I have a MacBook Pro that I purchased fall of 2012. Recently the hard drive failed and I was not smart enough to back the computer up before it failed. I am mostly concerned about the music that may be lost once I sync my phone to another computer. I have over 30 gigs of music - a lot of which includes old CD's that I no longer have. So, is all of my music (that I did not purchase from iTunes) really lost or is there something I can do? I have my entire music library on my phone and iPod classic.
    Any help is appreciated...

    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss.  To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    By the way, if you no longer have the CDs then you also relinquish your right to have any copies of the music from those CDs.

  • Hard Drive Failed Need Help!

    Hey guys, heres my story. My hard drive failed last week (wouldnt go past white screen), took it to genius bar, they ran Disk Warrior and it seemed to fix it. As a precautionary measure I bought a 1tb external drive and backep up my system via time machine. Today my imac froze and I am having the same problem, wont boot past white screen. I am 2 months out of my warranty and need to know what is the easiest fastest and cheapest fix since I am a college student. Also are any of these options possible?
    1) Install OS X as a clean system and use my external HD to load my system.
    2) Buy another external HD and boot up from that?
    3) Buy another internal HD and have someone install it (not sure how much this would cost though)
    If anyone can help me out I would really appreciate it.

    All 3 of those are possible however #1 and 2 are not favorable. I would suggest to first run a few tests to make sure that your hard drive is actually bad.
    1) The first test like Larry suggested is to boot up to your Mac OS install disk, but do not go through the installation process. Instead go to the Utilities Menu at the top and open Disk Utility. If your drive does not show up in the left hand column then the drive is likely bad.
    2) Insert the original iMac install disk like in step 1 but this time when you startup hold down the "d" key. This will load up the Apple Hardware Test. Run the Extended test. If it passes everything then this means your computer is ok just the hard drive is bad.
    3) However if in step 1 Disk Utility does see the hard drive first try Repairing the Disk. If this fails you might try reformatting the drive and reinstalling Mac OS X as the problem could be an issue with the system software.
    4) Which should actually be step 1 is to disconnect all of your external devices like hard drives and see if you still cannot boot. Keep everything disconnected during testing.
    The problem is hard drive failures can be intermittent. One minute it works the next minute it doesn't even see a hard drive. Good luck though and let us know how it goes.
    George

  • Hard drive failed in computer

    My hard drive failed in my computer a few months ago. How can I sync my ipod touch to my new hard drive without erasing everything on my ipod first?  I really dont want to have to buy all the songs again or import them from my cd's.

    See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    or
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

  • Hard drive failed, how can I reinstall Windows 7?

    The hard drive failed on my dad's laptop.  Replacing it isn't a problem, but I'm not sure how to get Windows 7 back onto it.  His laptop came with it installed already and he doesn't have any backup discs.  Will HP send discs so that I can reinstall the OS?  I'd rather not have to buy a new OS.

    Hi,
    You can order a replacement set of Recovery Discs using the link below.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Hard Drive failed both postive read and smart short self test

    Hello, my Lenovo Think Pad's Hard Drive failed both targeted read  test (error code WHD20-HJF) and the smart self test (error code WHD16-KPY). I admit that I'm an older user and I have no idea what this means and what is the possible fix for it.
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    THANKS,
    Octavious ONeal

    Hi, Octavious
    When the hard drive fails those tests, it's an indication that the drive is dying. It's recommended to back up any valuble data on the hard drive and then replace it soon. The drive may still work for a little while, but it will likely stop working sometime soon.
    Hope it helps,
    Adam
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

  • Hard drive failed, now I need to re-purchase iTune's library

    My father's hard drive failed and now his iTune's library is gone. I have two questions.
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    2. Is there a valid way to recover the songs that are on his iPod nano? This is only a partrial solution if it can get done.
    Thank you in advance for any insight.

    If he still has the library on his Nano, hope is not lost. There are programs that will allow you to copy from the iPod. I've heard of Yamipod and iPodRip. You could Google those and give it a try. Not sure if they work on Nano, but I would think so.
    Diane Wordsmith

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    I'm an avid Mac enthusiast who works in a creative field. However, I simply cannot afford a new Mac after my old one's internal hard drive failed. Can anyone recommend an affordable Mac option? I don't want to consider a non-Apple product.

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  • I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.

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