Hard Drive Failure Envy 700-074 Desktop

Could not get the computer to boot this morning and spent most of the day going through any test or recovery I could get access to and finnally in the System Extensive Test I got a failure Id: PGE2XV-00714-9XPJXF-61VV03, Product ID: H5Q09AA#ABA, Hard Drive 1.
Is this a failure type that has a work around? Purchased computer right around Nov 20, 2013.
Hard disk is a Seagate 2000Gb,

Hi,
It is still under warranty, please call HP for a replacement.You can call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

Very poor sound quality on bluetooth headphones through HP Envy 700-074 desktop

I recently purchased a pair of Bose AE2W wireless bluetooth headphones to use with my HP Envy 700-074 desktop computer. After successfully pairing the headphones the sound quality is extremely poor. I know the headphones are not the pronblem since they sound beautiful when paired with my iPhone or iPad.
I have tried updating the driver, but I have the most current version installed according to the computer. Adjustment of the Beats Audio controls or any other sound controls does not help.
SKU:H5Q09AA#ABA
CK SN: {Private Information Removed}
704219-001MX
WO:000037025247
Any help or suggestion much appreciated. Thanks

Updated OS to Windows 8.1 and now I have ABSOLUTELY NO SOUND on any bluetooth audio devices. From bad to worse.

HP ENVY 700-074 Desktop - what graphics card do I need to install to use a blu ray player?

I purchased an external blu ray player - "LG 14x external blu-ray/dvd writer super multi blue be14". For some reason I thought my system was compatible. However, it's not - apparently the Intel(R) 4600 won't work. What graphics card would I need to install to allow using this blu-ray device? What else do I need to know?

Ah, I should add, the Blu ray player's support site (for Cyberlink) suggested a pile of different drivers - 30 or 40, but didn't offer any specifics regarding my particular system. What I really need to know is what would be the best option for my particular system.

Envy 14 - Hard Drive failure imminent

I have an Envy 14-1110NR laptop and am getting a Hard Drive failure imminent message every time I boot up. Having run the HP diagnostics, the hard drive check fails so I'm guessing I have to replace it.
The hard drive is a Samsung HM640JJ which has gone obsolete. Does anyone know what I need to do...?
Thanks so much...
This question was solved.
View Solution.

Hi,
The error message would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Envy 7 interment hard drive failure on start up

Hello,
I have a HP Envy 7 with Windows 7. On start up, I get the "Interment Hard drive failure", I ran the hard drive test and the results were good. I didn't get an error message but the message comes up everytime I restart. Is there a way to turn the smart disk message off or should I get ready to purchase a new hard drive?

Hi
Can you help me with Product number & the complete model number off you unit. Please find the Link given Here how to find the details.
Most HP Notebook PCs have SMART (Self-Monitoring Analysis and Reporting Technology System) capable hard drives. SMART is firmware that resides on the hard drive and continuously monitors drive parameters such as performance and error rates. SMART uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent.
Common SMART errors are:Hard disk failure is imminent.
A hard drive in the system reports that it may fail.
Smart failure imminent, back up your data
Error 1720 Imminent Hard Drive Failure
HP Hardware Diagnostic errors that start with HD521
The use of SMART does not prevent all hard drive failures, but it can give you the opportunity to back up your personal files and replace the hard drive before it fails.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Data Recovery After Hard Drive Failure!

Ok, basically, I've got a 2 1/2 year old iBook G4 with a bombed hard drive, and unfortunately, the last time I backed up was around 3 months ago. Here's what happened right before the crash: some applications like Widgets and Safari were acting fluky, and it wouldn't let me open Word documents, so I restarted, because I thought it might have something to do with the fact that i had downloaded the new version of itunes not that long ago and hadn't restarted since. well, when i restarted, the gray screen with the wheel and the apple symbol went on for a really long time, and then the blue screen came up with the cursor, but nothing else happened, and the blue screen just stayed there. as far as i know, the hard drive wasn't making any unusual noises, just the usual occasional soft sounds that my hard drive has always made (there are usual sounds, right?) a piece of information that might be useful is that the hard drive was almost full (it only had about 5 GB left, which i understand is how much you should leave) could this have caused the failure maybe? anyway, i tried using the hard drive as a target and tried getting another computer to recognize it and pull the files off, but that didn't work. so, i brought it into the apple store, and they got it to boot up but using some external hard drive, i think. they tried disk utility, but that didn't see my hard drive. then the tried disk warrior, and that saw it and repaired it or something, but then it couldn't get the drive to mount. so, i'm assuming that because disk warrior didn't work and couldn't get it to mount, then other software like data rescue, etc... won't either. like all computer users, i've got some REALLY REALLY important data on there, and all the data recovery places i've gotten quotes from are pretty pricey. if the drive doesn't require physical data recovery, only non-physical, as i hope, the cheapest is still $350. even so, the person on the phone there didn't seem to know nearly as much as the people at the more pricier places. so, are there any other options besides expensive data recovery? i read something about using dd - a unix thing, but i don't know the first thing about it (http://www.macosxhints.com/article.php?story=20050302225659382) so i'm not sure i want to risk messing it up even more. and, if worse comes to worst, then i'll use a data recovery place... but can anyone tell me if they've used any of the data recovery companies below, and which ones are good?
(first three do evaluation for free, and then you decide if you want to continue based on more accurate price idea)
MacintoshDataRecovery.com
$500 non physical
$1100-1600 physical
Heroic Efforts
http://www.heroicdata.com/data_recovery
$350 non physical
ships to another (very expensive) place if physical
ACS Data Recovery
http://www.acsdata.com/index.htm
$600-700 non physical
DriveSavers.com
(recommended by Apple, probably the best, but the most steep, too)
could cost anywhere from $500-$2700 and $200 evaluation fee even if data is unrecoverable
Since this is our fourth hard drive failure in four different iBooks in 2 1/2 years, i am starting to become seriously disillusioned about the quality of the hardware Apple uses...not that i would ever get a dell or anything, but still....
THANK YOU in advance for any tips you might be able to offer, and also for reading this extremely long post!
katie
iBook G4 Mac OS X (10.4.3)
iBook G4 Mac OS X (10.4.3)

I have read good reports concerning Data Rescue although I have not used it myself.
Once you get your data back, focus on a regular (even daily) backup routine, because as you know only so well, the question is not if a drive will fail, it's when.
My condolences, by the way.

Hard Drive failure - various boot modes won't work, HELP!

Hello all,
First of all, sorry for the essay, but I didn't want to miss out on possible crucial details that could help!
A couple of weeks ago, my beloved 27" iMac had a hard drive failure. It won't boot, but instead goes to the grey 'no entry' sign when booting up. I tried holding Cmd + V on boot and this message repeated itself whilst failing to boot:
"rooting via boot-uuid from chosen/: D94DA2D5-DB38-3517-B05D-70A97AC6EE5B
Waiting on <dict ID="0"><key><IOProviderClass</key><string ID="1"> IOResorces</string><key>IOResourceMach</key><string ID= "2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntel5Serie sAHCI/PRT0@0/IOAHCIDiskDriver/IOAHCBlockStorageDevice/IOBLockStorageDriver/Hitac hi HDS722020ALA330 Media/IOGUIDPartitionScheme
BSD root: disk0s2, major 14, minor 2
jnl: unknown-dev: open: phys_blksz 4096 does not match journal header size 512, and journal is not empty!
hfs: late jnl init: failed to open/create the journal (retval 0)
cannot mount root, errno = 19"
I'm not sure how much of that is useful, but I thought I'd copy it all down anyway.
I googled error number = 19 and found articles on an invalid b-tree node and corrupt journals, leaving me to believe that because I recently deleted a Windows Vista partition and reformed the overall HD into a 2TB OSX volume, some windows data may have been left over and corrupted the journal?
So it fails to boot normaly, using Cmd V, and using the OSX install disk, as well as failing to boot from the DiskWarrior 4 DVD I purchased from my local Apple Reseller because I'd heard that it's very good at helping with issues such as what I think my HD is having. I tried Disk Utility whilst booting from the install disk, and tried to repair the drive, and each time I tried it said that invalid content was present in the journal but the disk repair had been successful.
Am I right in thinking that my data is on the drive, it's just that OSX won't register the drive's existence because of a corrupted journal? (the little I know of hard drives is shining brightly through at this point, I'm sure!)
I also tried to boot using target mode by connecting my iMac to a MacBook Pro also running Snow Leopard, but, whilst the iMac clearly went into target mode (bouncing firewire icon on screen), my HD never appeared on the desktop of the MacBook Pro, nor in Disk Utility.
Whilst I have AppleCare, I haven't tried taking it to a mac store yet because of two reasons; 1. The last time I did this I had HD failure on my old 2008 MBP and, whilst I told them to keep the data on it, the first thing they did was reformat the disk. Needless to say, it worked, but I lost all my valuable Data! The second reason is that it's bloody heavy, and I don't own a car!
Before people go on about the way I should have backed up my data, I did, and that's gone as well! D:
System Specs:
First generation of 27" iMacs
2.8Ghz Intel i7 quad core
2TB HD
ATi Radeon HD 4850 512mb VRAM
8GB DDR3 RAM
OS version: not the very latest snow leopard but the one before.
Thanks in advance, and once again sorry for the essay!
Westy

I'm not sure about the DW disk. Check that out at Alsoft's website. Apple doesn't provide data recovery services.
Apple has records of your iTunes purchases. However, the licensing for music only permits you to download it once. I'm surprised that you don't have backups.
If you get an external enclosure in which to put the drive then you might try accessing it from the MBP as an external drive. If you have an external drive you could try using recovery software:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
Beyond this you would need to send the drive off to a data recovery service which will be extremely expensive.

Rebuilding aMacBook 1.83 GHz Intel Core Duo, hard drive failure so rebuilding system. Aircard will not stop self-assigning IP address. Any ideas how to resolve successfully?

Had hard drive failure on MacBook 1.83 GHz Intel Core Duo, so had to rebuild the OS on new drive. Was on Lion 10.7.5 prior to failure, but had to reinstall Snow Leopard 10.6.3 since that was most recent OS on media I had. After finally getting ethernet connection to router working, was able to get to internet and download / upgrade to 10.6.8. I assume I can probably buy the upgrade to Mountain Lion 10.8 from there.
Problem is this, Airport will not stop self-assigning IP address for my wireless connection, and unless I can get wireless back on this laptop, doesn't make a lot of sense to continue the rebuild and reinstall of all the software that was on it prior to HD failure. Only way to my home network and router is ethernet now. Everything else on my network (Apple MacBook Pro laptops, iPhones, desktops, and non-Apple printers and laptops) is hooking up to router wirelessly fine.
Any ideas how to resolve successfully so that the airport will stop self-assigning and allow the router to assign the IP address?

When see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Rebuilding After Hard-Drive Failure

My hard-drive failed a few months ago. After replacing the hard-drive, I recovered my iTunes library (music only) from a back-up of the failed hard-drive. My music now syncs between devices via iTunes Match, and I have successfully transferred all of the app and movie purchases from my devices (iPhone and iPad) to my desktop. However, I have one movie that was downloaded to the iTunes library on my desktop post hard-drive failure using a redemption code from a Blue-Ray/DVD/Digital bundle. How do I get that movie to upload to my iPad? If I plug the iPad into my desktop, and I try to sync movies, iTunes tells me that this iPad is currently syncing to a different iTunes library and warns me that if I continue, everything on my iPad will be erased and replaced by the contents of this iTunes library. I have a huge number of apps organized in folders. I am afraid that I will lose all of those folders, and I will have to reorganize my apps if I proceed with the sync. Is there any other way to get the movie onto my iPad?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Sync after hard drive failure.

Im at my wits end-I really am. Why on earth is I Tunes so chuffin awkward.
Right after a hard drive failure I've now gone and purchased a refurb desktop. Fortunately on my previous I Tunes library the default location for the library was on an external hard drive.
Following the simple instructions I transferred that music folder onto my desktop and into a folder called I Tunes Library. I then dragged and dropped that folder into I Tunes.
I attempted to sync my I Pod but the error message was stated there was not enough room on my I Pod Touch. I found this curious because my entire I Tunes library only amounted to 47gb and my touch is 60gb.
I found out the reason for this was because some of the the library I had imported from my external hard drive had duplicated some of the music thus making my library larger than 60gb.
As I Tunes doesnt allow you to sync from your touch to a new I Tunes library (why???Grrrr) I completed a factory reset wiping all of my music and once again tried syncing from I Tunes.
To my horror about a third of the library has duplicated and even after manually removing those duplicates and a lot of my music is missing from I Tunes HOWEVER on my external hard drive that missing music is showing there?
Can anyone help??

Hi!
It seems that your iPhone is properly connected to the Sync server and that you need to add your computer to your previous account. In order to do so:
# At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. . In the Options window, click on the Sync tab.
# Click Set Up Firefox Sync
# Under I already have a Firefox Sync account click Connect and then select "I don't have the device with me" just below the three boxes.
If you have already created a new account in your computer and you want to log in with your Firefox Home application, "Sign out" and set up the application again. The data you are going to lose is the one in Firefox Home. If you have restored the information in your desktop browser the data will appear in your iPhone once the sync is done.
Unfortunately, Firefox Home doesn't have the ability to send the bookmarks stored there to your computer so if you need to restore them in your computer and you don't have the Sync Key to restore the account in your computer, your only option is to copy them manually.
I hope this information helps you.

Reinstallation after hard drive failure

I had an sneak SAP NetWeaver 7.01 ABAP installation on my laptop on which I had some important prototypes.
I had a hard drive failure on the laptop and need to access my SAP data. I could backup from the disk after the failure though. Now I need to reinstall SAP and restart with the old database or copy all files to new harddrive.
The simplest way would be to do a clean installation on my new laptop and then replace the maxdb database files with the files of the old installation. However, it does not seem to work since maxdb only accepts to swap files in backup format, not normal database file format...
Does anybody have any idea on how to solve this?
Cheers
Martin

Hi!
It seems that your iPhone is properly connected to the Sync server and that you need to add your computer to your previous account. In order to do so:
# At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. . In the Options window, click on the Sync tab.
# Click Set Up Firefox Sync
# Under I already have a Firefox Sync account click Connect and then select "I don't have the device with me" just below the three boxes.
If you have already created a new account in your computer and you want to log in with your Firefox Home application, "Sign out" and set up the application again. The data you are going to lose is the one in Firefox Home. If you have restored the information in your desktop browser the data will appear in your iPhone once the sync is done.
Unfortunately, Firefox Home doesn't have the ability to send the bookmarks stored there to your computer so if you need to restore them in your computer and you don't have the Sync Key to restore the account in your computer, your only option is to copy them manually.
I hope this information helps you.

After hard drive failure, need to sync data

Following a hard drive failure I need to re-establish syncing between my desktop and Firefox Home on my iPhone. None of the routines for "add a device" or "my account" seem to work as advertised. "Settings" on my iPhone shows me signed in but gives me no other options, e.g., the option to open my account. The only buttons on the "Settings" page are "Sign Out," "About," and "Refresh." "Sign Out" warns me that doing so will erase all my data on the iPhone. Any suggestions how to re-establish Firefox Home appreciated.

Hi!
It seems that your iPhone is properly connected to the Sync server and that you need to add your computer to your previous account. In order to do so:
# At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. . In the Options window, click on the Sync tab.
# Click Set Up Firefox Sync
# Under I already have a Firefox Sync account click Connect and then select "I don't have the device with me" just below the three boxes.
If you have already created a new account in your computer and you want to log in with your Firefox Home application, "Sign out" and set up the application again. The data you are going to lose is the one in Firefox Home. If you have restored the information in your desktop browser the data will appear in your iPhone once the sync is done.
Unfortunately, Firefox Home doesn't have the ability to send the bookmarks stored there to your computer so if you need to restore them in your computer and you don't have the Sync Key to restore the account in your computer, your only option is to copy them manually.
I hope this information helps you.

How do I recover PE 12 after hard drive failure?

On February 25, 2014 I purchased Adobe Premiere Elements 12. The page 'my-products-services' lists it along with all of the other Adobe products that I have purchased for my Windows 7 64-bit desktop PC.
I have been successful in re-installing CS6 Design and Web Premium after a catastrophic hard drive failure last month; however, am presently stymied in trying to even locate where on the Adobe website it might be allowable for me to re-install. For reasons unknown, My license is listed for PE12, but my order isn't listed under account-orders.html#myorderhistory. CS6 is shown on that page and was how I was able to reinstate CS6.
Does anybody know what I should do next?
Gratefully yours,
Kelly

Kelly
I would definitely contact Adobe via its Adobe Chat to sort out the situation with your order and Adobe's record of it. You did purchase from Adobe direct? I am assuming yes.
What computer operating system did you download your Premiere Elements 12 to when you purchased it from Adobe?
For contact with Adobe's Chat, please click on...
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
The link is set to that location. If the link set does not hold, then you will need to navigate to the Chat Panel using the titles as guides.
At this moment, the Chat Panel is active and ready to be used.
However, for the immediate situation, you can download Premiere Elements 12 tryout files from the following web site. Be sure to read and carry out carefully (to the word) the Note: Very Important Instructions on the web page so that you do not get Access Denied. You can use the download and install as a tryout or insert your purchased serial number into the installation files to make it your working copy. Assure that you are selecting the correct files as replacements specific to what you purchased.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

What if computer run into "Bootmgr is missing" or "Hard Drive Failure"

Most of us have the experience of computer run into error,such as bootmgr is missing. The most common reasons for BOOTMGR errors include corrupt and misconfigured files, hard drive and operating system upgrade issues, corrupt hard drive sectors, an outdated BIOS, and damaged or loose hard drive interface cables. Hard drive failure is another frequent error,it is arouse by physical damage or logical error. Once this problem occurs to you, any data stores in it would be in danger. If you want to Fix Bootmgr Error by yourself. These following steps may be available for you to deal with the problem. Step one. Burn a rescue boot disc or USB drive. You need to download Fix Genius and install it into a computer ,then insert the CD/USB and run the program to burn it . Step two. boot your computer from CD/USB Enter into the BIOS and change the Boot Device Priority ,then save the changes and exit. Step three.Fix "Bootmgr is missing" or "Hard Drive Failure" Insert the CD/USB then you will enter into the WinPE system, and click the Fix Genius icon there on the desktop. After run up the program, config the parameter according to your problem. This rescuing process would last within minutes. It is the best one I can find among the solutions. As the time past, it is a time information refresh very quickly, Maybe there is a better one for you to fix bootmgr is corrupted and Hard drive failure if you have time to search online. please let me know if you find it, I will be glad with you.

There are some caveats to be aware of when replacing the hard drive! While in theory any SATA drive is compatible, I have experienced problems with a Seagate Momentus 5400.6 500GB and a Western Digital Scorpio Blue 640GB recently.
With my WD drive I have had to adjust the power management settings (using a command line tool called "hdapm") to prevent it from spinning up and down every 20 to 30 seconds, and which was also leading to momentary freeze ups. While this may kill my battery a bit quicker, I'm hoping the drive will at least live an average lifetime. (Batteries may be more expensive, but they're a lot quicker to replace than a hard drive).
My Seagate drive has exhibited far less frequent problems but the occasional noises it made have never sounded healthy and after 6 months is now being replaced under warranty. There were also a number of days where I would get excessive beachballing for no reason I could identify, and that I concluded must be hard disk related. I couldn't find anything here or elsewhere on the internet to indicate what the cause of that might be.
So my limited experience of hard disk replacement hasn't been a great success and I'm beginning to wonder if getting an official replacement from Apple might be a safer option in the long run, despite it being more expensive. I read somewhere that the hard disks supplied by Apple have custom firmware that works better with Apple's own power management strategies.

Second Hard drive failure in one year

I have a mid 2007 imac purchased on February 7th of 2008. 2.4GH, intel etc. I love how my apple product is working when it works. I am off to the apple store in Chicago, an 88 mile trip, for the second time in this first year with a hard drive failure. Each trip costs met from 35-40 dollars in tolls, parking and gas.
I wonder if I can ask for a replacement machine since there is clearly something wrong with this one. I do not have air flow problems as the machine is out in the open and does not seem to run hot. Each time I pull out my old dell to problem solve whats going on with this expensive one year old Mac I get a sick feeling.

Hi Bonawe!
Saw your post and I understand where you are at. Several months ago, both my PC desktop and laptop's motherboards died so I had to replace both. I was told Apple was best for graphics so I decided to get an iMac and a Dell for the laptop. I have to tell you, I love this iMac. The operating system is so easy and intuitive. If you have experience with computers, you will love how easy it is to begin using. So far, I have found it to be an amazingly stable operating system as well. In 3 months, I've had only one freeze up and I use this computer a lot.
I hate Vista - just don't like the operating system at all. I wanted the flexibility of having the apple and PC since some software I have would not work on the iMac. In retrospect, I would have gotten both laptop and desktop from apple. Seriously.
The support at apple is crazy good. I couldn't get the iMac to connect to the internet when I got home - from my unfamiliarity with this operating system. I actually had support on the phone after 3 rings and was on the internet in minutes. I about fell out of my chair. It's that good.
Like it's been said, people who are having no issues are not going to come to the forum. I come here to learn - the responses from experienced users have taught me so much about how this computer functions and how to prevent problems. So don't use these posts as a decision maker in your process. I've visited Vista forums that have so many more problems.
My daughter became an apple convert as well. She got the Macbook Pro for Christmas and loves it.
Sorry for the long post and hijacking this thread but I really wanted to let you know my experience to help you with your decision.

Hard Drive Failure Envy 700-074 Desktop

Similar Messages

Maybe you are looking for