Hard drive failure - issues with iTunes data

My hard drive broke and Apple replaced it.
As a consequence I had issues with data in iTunes, iMovie and iPhoto.
iTunes in particular was a problem as the Mac seemed to think tracks were stored in the trash, so I had reloaded tracks to iTunes (which took ages) and then all seemed fine.
My hard drive was then full so I deleted my trash (97Gb which took over 30 hours) and the same issue happened again - about 40% of my iTunes library cannot find the files as it thinks they are stored in the trash.
Any ideas what might be happening?

Ouch...
But before going for an expensive data recovery service, you have some other options.
At first you have to get that harddrive connected to your iMac. There are several solutions to that. One is to buy a SATA USB Docking Bay (see picture). You can put the harddisk in it and connect it via USB to your iMac.
Next you'll need recovery software. Disk Utility will probably not help you, but it is worth the try (because it is free and comes with OSX).
A great piece of software to look at is DiskWarrior. It once helped me accessing a dying External Harddisk and got most of the data off it before it really died. There are more applications, just google 'Data Recovery OSX', and you will find a lot more.
Oh, and make sure to start a good back-up plan for the future. Time Machine is great, or Carbon Copy Cloner, and maybe invest in a decent NAS to copy your data on.
Good luck!

Similar Messages

After hard drive failure, need to sync data

Following a hard drive failure I need to re-establish syncing between my desktop and Firefox Home on my iPhone. None of the routines for "add a device" or "my account" seem to work as advertised. "Settings" on my iPhone shows me signed in but gives me no other options, e.g., the option to open my account. The only buttons on the "Settings" page are "Sign Out," "About," and "Refresh." "Sign Out" warns me that doing so will erase all my data on the iPhone. Any suggestions how to re-establish Firefox Home appreciated.

Hi!
It seems that your iPhone is properly connected to the Sync server and that you need to add your computer to your previous account. In order to do so:
# At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options. . In the Options window, click on the Sync tab.
# Click Set Up Firefox Sync
# Under I already have a Firefox Sync account click Connect and then select "I don't have the device with me" just below the three boxes.
If you have already created a new account in your computer and you want to log in with your Firefox Home application, "Sign out" and set up the application again. The data you are going to lose is the one in Firefox Home. If you have restored the information in your desktop browser the data will appear in your iPhone once the sync is done.
Unfortunately, Firefox Home doesn't have the ability to send the bookmarks stored there to your computer so if you need to restore them in your computer and you don't have the Sync Key to restore the account in your computer, your only option is to copy them manually.
I hope this information helps you.

IMAC Fusion Hard Drive failure, help with data recovery

I've got a Late 2012 iMAC 27 Inches 3.4GHZ with a Fusion 3.1TB HDD. My machine has booting issue the past few weeks and when contacted through Apple Care UK, after a few over the phone diagnostics they wanted me to take the machine over to get the Hard Drive checked. I had transferred some of my vital data from another HDD a few days before that and did not have an up to date backup. When booked in they said the HDD will have to be replaced and they will migrate the data over. But when I collected the machine, they said they couldn't transfer data as 'it didn't mount' and therefore unable to transfer. I was gutted as I have 2 wedding on their which were WIP and had to be delivered to the client in a few days. I have got my old HDD from the apple store...but unable to read data..can you help? Guess as a final resort I'd have to obtain the expensive data recovery services.

Ouch...
But before going for an expensive data recovery service, you have some other options.
At first you have to get that harddrive connected to your iMac. There are several solutions to that. One is to buy a SATA USB Docking Bay (see picture). You can put the harddisk in it and connect it via USB to your iMac.
Next you'll need recovery software. Disk Utility will probably not help you, but it is worth the try (because it is free and comes with OSX).
A great piece of software to look at is DiskWarrior. It once helped me accessing a dying External Harddisk and got most of the data off it before it really died. There are more applications, just google 'Data Recovery OSX', and you will find a lot more.
Oh, and make sure to start a good back-up plan for the future. Time Machine is great, or Carbon Copy Cloner, and maybe invest in a decent NAS to copy your data on.
Good luck!

External Hard Drive Sync Issue with Deletion

So I recently set up my external hard drive to be my main music folder. The external HD runs continuously on my Mac Pro desktop. I've set it up so the external HD is mounted remotely on my laptop, so I can get all my itunes music without having to physically connect to the drive. I've set it up and everything loaded in, works fine. . . .
But then I tried to delete some files using itunes. It deleted them from my itunes library alright. But they did not delete from the external HD. Furthermore, it did not even prompt me to "keep files" or "delete from library".
I then ran an test. Could i change ID3 tags? Maybe I didn't have write permission or something. Nope, I was able to change ID3 tags just fine.
Does anybody know a way to make this work? Why it doesn't prompt me to "delete" my files?
Thanks.

is there perhaps a problem with permissions? does this problem happen whether you're using either computer or only with the laptop? maybe the laptop only has permission to delete songs from its local database and but not to delete the tracks from the shared master music folder.
i use a wireless external drive for my music too. though i've never had your problem, i have experienced something similar. if i delete a track via Finder then open iTunes, it still thinks the track is there. so if i then delete it in iTunes, it doesn't ask me if i want to keep the files or not, it only removes it from the iTunes library. in other words, i don't get prompted to keep or delete tracks if the track is already gone from the hard drive but still in the iTunes database. i haven't tried changing the tags in that scenario however.

Hard drive performance issue with DPX & MXF files

Hi everyone,
I spent hours on this forum reading articles about hardware to use for editing large files. I also have to admit, that I made some cut backs due to budge limitations.
I spent most of the money on CPU, motherboard, & ram (6 core 32 gigs , hell of nice MB) ( Video card= gtx 760 2 gig )So ok, I cheaped out on the hard drives. (I think)
I put (2) 7200 rpm drives (raid 0) as my Operating system
(1) External 8TB RAID G drive (USB 3.0 ) as my Media drive. (footage)
(2) 7200 drives (Raid 0) as my Cache Drive
I then opened up an OLD project using canon 5D footage (h264 mov) and some DPX sequence files.
The 5D fooatge played in real time BUT as soon as it ran into the DPX sequence, the frames dropped.
I wanted to cry. I just spent 1,600.00 on parts (&3000.00 pc retail if I bought it instead of building it)
And I got the same performance as my old quad core 6600/ 6 ram system. WHAT GIVES????
So, can someone recommend the cheapest workaround that can get me editing in realtime?
Do you think it's the 3.0 usb connection?
The footage I will be editing will be from the canon c300 (MXF files)
My fear is, if I am dropping frames with DPX file, what's going to happen when I get the MXF files?
Fun Facts:
I tested my OS drives, cache & media,and I was getting 290-301mb/sec READ SPEEDS
Thanks in advance !

Loucann,
I do not have the data on a three drive RAID 0 but here is a two drive RAID 0 with good Seagate ST2000DM001 drives. I have to say "good" because there have been two varieties available, some with two platters and some with three platters. The preferable are with two platters and my experience shows these drive to have an "E" in the third character of the Serial Number like Z1E1ME4V They are slightly faster than the three platter versions. Here is the HD Tune Read of the two better ST2000DM001 drives in RAID 0 on my system.
The best connection is to have all three on a RAIDable Intel SATA III connection but I am doubtfull if this can be accomplished on many motherboards, maybe Eric can comment and enlighten us.
Message was edited by: Bill Gehrke
What motherboard do you have? I guess from the info above it is a socket 2011.

Macbook won't recognize external Hard Drive and issues with Time Machine

Hello everyone,
I have just bought a new Macbook Pro with Mountain Lion and I am currently having problems with Time Machine.
The issue begun in Snow Leopard: Time Machine was taking too long to backup, and would often not finish the backup because the external hard drive would be unwillingly ejected.
Now with Mountain Lion I have reformated the drive (Mac OS Journaled) and about a third of the way through had the same issue: the drive was ejected before the backup could be finished. I restarted the machine and it happened again. However, now the computer won't even recognize the external drive when I plug it in. I have also tried to power off/on the drive itself to no progress.
I have tested the USB port with another drive and the port is fine. I have also tested the usb cable and it is fine. And Disk Utility does not recognize the drive (even when I try the >diskutil list command in terminal).
Now, I can hear the drive humming normally when I turn it on, and it is not usb-powered (my electricity current does fluctuate).
Could the interrupted backup procedures have damaged the drive? And if so, wouldn't the computer recognize it anyway?
It is a 4 year old WD 1 TB that is used exclusively for TM and has never left the house.
Thank you for your time reading this and let me know if you need any more information that could help out.
Cheers!

From your description, I'd suspect a failing drive. Maybe time for a new external, especially as you've already re-formatted and it's still playing up.
I had a similar problem with one of my clone backups a few weeks ago - it failed, I erased it, re-cloned, worked a couple of times and then it failed again. Disk Utility didn't throw up any errors after re-formatting. I guess all disks die at some point.

Mac Pro hard drive failure how to recover data

I have a 2007 Mac Pro with four hard drives in it. One of my drives had a message the other day indicating I/0 error, it came back several times, and now I don't see the hard drive on my desktop.
Is there a way I can recover the data from this drive?

ALSOFT DISK WARRIOR - their techs have helped even where a drive was unable to mount.
a disk to disk sector copy can be of use $500 range
"Disk drive recovery" is always a hot topic on http://www.macintouch.com
At leas DR3 is demo to see if it can find files.
SoftRAID http://www.softriad.com can often take over and provide the ability - email their support, the have a demo, program is about $140

MacBook Pro Hard Drive Replacement issues with OSX

Ok so i just replaced a hard drive in a macbook or 17" 2009 and it's fairly simple. I replaced it with a 500g seagate hybrid drive.
After fter doing that I put the old drive in an enclosure so the client could have all of their pictures, etc. I tried to install yosemite onto the new hard drive from the recovery option on the boot loader. It took four hours, but finnaly made it, and when it did it just sat at a grey screen forever. the mouse worked on this grey screen which was wierd, and it hovered there forever. I tried the same process again, this time leaving the grey screen overnight. Nothing. Still.
PLease help.

Is the 640GB WD approved as an internal drive for your MBP? If it is, then the clean, formatted drive with no OSX should be installed in the MBP. Then start up (holding the "Option" key) from the OSX installation disc and install OSX. After a successful installation, the MBP will restart. Then run Software Update to get the latest version of OSX.

Hard Drive Failure, so I've lost ITunes Library. Ipod more up-to-date how do I transfer music from IPod to library?

Hi,
I had a hard drive failure on my old PC and I couldn't retrieve anything. I have purchased a new PC and downloaded itunes (Version I'm not use to which isn't helping) and signed in however it only has my purchased songs on the cloud which I need to download into my library from cloud. However I have thousands of songs that I imported into my old library from CD's etc which is no lost apart from all the data held on my ipod.
So my Ipod is more up-to-date then my library now. When I look to sync my ipod it says everything will be removed and will be replaced with content from the library. I've had a look around and I can't see a way to get my music from my ipod to my library.
Is there anything I can do, please help?
Thanks

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Hard Drive Failure on HP DV 6000 Pavilion laptop (dv6108nr) with Windows-XPsp3 OS - Need Data Recov

Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
HP Pavilion DV 6108 NR, RG365UA, purchased in late 2006 at Best Buy, with Windows XP, upgraded to Service Pack 3. It has a Fujitsu hard disk, 60 gigabyte, partitioned into C: and a Recovery D:.
Windows tries to boot up, but goes to blue screen with the message: "Unmountable Boot Volume" for one second, then just keeps recycling until I force a shutdown.
BIOS Phoenix, hard drive test result: " #1-08 Fail "
I ran a disk analysis/recovery program on the Cdrive and it seemed to show the directory structure intact, and it was able to recover some files. I was using the free one from Seagate (which only recovers small files). The second pass didn't run so well, and during the third run the program said I should not proceed further, and I should contact a professional disk recovery company.
However, the D drive seems to be intact, so, I wonder if the disk is corrupted or just some aspect of the logical C drive is bad. Or does the disk have a mechanical failure, in which case, is a recovery disk even helpful at all?
How can I get the D: to run the recovery software on it? The recovery disks, made by Best Buy, only proceed to the R / F / Q option screen, and when I press R, I get a blue screen every time.
Tapping the F10 key during startup gets me nowhere. Ditto the F11 key.
I dont care about the hard disk; it is the data (files, docs, images, etc) that I want.
I contacted HP to order recovery disks but they are no longer available for my computer. (But see below, "UPDATE")
Any suggestions would be greatly appreciated!
Jon
===============================
UPDATE:
I found a website that offers the following:
www.computersurgeons.com/p-13442-recovery-kit-435422-001-for-hp-model-number-dv6108nr.aspx
Recovery Kit 435422-001 For HP Model Number dv6108nr
Price: $27.00
Recovery Kit Set (An Entire Image of the Computer hard drive when the computer was new)
But I wonder how useful it would be. Early XP , no doubt. And if my hard disk problem is a mechanical fault, would any recovery disk even work? The disks made by Best Buy when I bought mine new in 2006 don't do anything more than go to the R /F/ Q screen and then my computer goes to a blank blue screen when I press R (to recover the OS and apps and data files). And, as I wrote, it is the data that I want, not the disk drive.
Any help here would also be appreciated!
Jon

Hi @goshenguy
Thank you for your inquiry, I am happy to help.
I grasp you tested the hard drive from the bios and it failed. This tests the physical aspcects of the hard drive and when it fails it does require replacement. You were able to retrieve some of your files using recovery software but not all.
Your recovery partition is still intact and when you try to do a recovery with the disks from Best Buy you do not get past these options R / F / Q but will not proceed.
Here is a link to Performing an HP System Recovery (Windows XP, 2006 or Later) that may assist you in performing a recovery.
Here is a link to the Maintenance and Service Guide HP Pavilion dv6000 Notebook PC. Please note chapter 3 page 42 for a replacement hard drive part number.
HP Parts, HP Replacement Parts
If you are still unable to do the recovery, you could try contacting Best Buy for assistance with the recovery kit they provide.
I don't know if it is possible, but you may want to check cloning software to see if you could clone the D partion to the new drive or connect both drives and try a drive to drive copy of the D partition.
If you were able to successfully put the D partition on a new hard drive you should be able to do a recovery from the D partition to take it back to factory.
If none of the above has allowed you to successfully do a recovery, I suggest contacting Best Buy to see it they have options other then purchasing a third party recovery kit.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Experiencing strange performance issues after a hard drive failure - Help!

I bought my mid-2012 i5 Macbook Pro in December of 2012. I realized when shopping for computers that I wanted an SSD installed, but that it would be a lot cheaper if I bought the SSD and installed it rather than customizing it in the Apple Store. So I bought a nice Samsung 128GB SSD (820 or 840 - can't remember which) and did the installation. I went ahead and installed two 4GB sticks of RAM while I was at it. Everything was just dandy: my boot time was just under 9 seconds, and all of my data-heavy apps booted in no-time at all. Then all **** broke loose.
About two weeks ago, I opened my computer and I got the dreaded "? File Folder" notification with a gray screen. I immediately thought hard drive failure. No matter how many times I tried to boot, the computer just would not talk to the SSD anymore. I used Internet Recovery to get into my Disk Utility, and the entire partition was gone. I assumed the worst but wanted to be sure - I bought a hard drive enclosure and hooked the SSD up to an older Macbook, and lo and behold: it worked perfectly. I was not only able to recover data, but I could write data to the drive. Nothing appeared wrong with the drive when I plugged it into the old Macbook, but my newer Macbook still would not recognize it. Even my fiance's Windows 7 PC recognized the drive as "?" (since it was formatted for Mac, but hey - it recognized that it existed!).
I decided to re-install the original HDD that came with the 2012 Macbook Pro (the one I removed in favor of the SSD). I was able to re-install the OS and I can boot up at will, but everything is different. The performance issues are extremely noticeable. I can't have more than two programs running at one time without the spinning wheel of death appearing. My boot time went from 9 seconds to 2 minutes. I know that SSDs increase performance, so there is some slight performance downgrade to be expected since I am using a mechanical drive now -- but these are not normal issues. Sometimes I can't even type a web address into Safari without the wheel appearing. iTunes, and specifically the App Store, take minutes to open - and I have no media is on iTunes.
Here's the thing: I have tried just about anything to fix this problem that Google can pull up. I've verified the HDD, I've booted into Safe Mode, reset RAM and cache, run benchmarks and other performance tests, entered all sorts of weird language into Command Prompt, and studied Activity Monitor - I can't find a single red flag that would indicate anything being wrong. It appears to be a perfectly functioning, updated computer.
I'm thinking a piece of hardware failed that triggered the error with the SSD. I'm not really sure though since all of my performance tests indicate perfectly functioning hardware. I'm a little afraid to take it to the Apple store because I know they'll tell me it's my fault for opening the computer and replacing the hard drive in the first place.
Any ideas? At this point anything to salvage this computer would be helpful.

Spin Cycle,
were those other computers which were able to recognize your SSD in its external enclosure also Macs? Do you know if your SSD has its most recent firmware revision installed? (If it doesn’t, its installer can be downloaded from the Samsung SSD firmware page for burning onto a bootable DVD.) I haven’t used the 830 myself, so I don’t know what its reputation is with Macs. I have an 840 PRO in my MacBook Pro, which has been trouble-free for me, but my understanding is that the 840 EVO has had trouble with Macs in its earlier firmware revisions — so I’m wondering if the 830 has a known track record with Macs, good or bad.

Data Recovery After Hard Drive Failure!

Ok, basically, I've got a 2 1/2 year old iBook G4 with a bombed hard drive, and unfortunately, the last time I backed up was around 3 months ago. Here's what happened right before the crash: some applications like Widgets and Safari were acting fluky, and it wouldn't let me open Word documents, so I restarted, because I thought it might have something to do with the fact that i had downloaded the new version of itunes not that long ago and hadn't restarted since. well, when i restarted, the gray screen with the wheel and the apple symbol went on for a really long time, and then the blue screen came up with the cursor, but nothing else happened, and the blue screen just stayed there. as far as i know, the hard drive wasn't making any unusual noises, just the usual occasional soft sounds that my hard drive has always made (there are usual sounds, right?) a piece of information that might be useful is that the hard drive was almost full (it only had about 5 GB left, which i understand is how much you should leave) could this have caused the failure maybe? anyway, i tried using the hard drive as a target and tried getting another computer to recognize it and pull the files off, but that didn't work. so, i brought it into the apple store, and they got it to boot up but using some external hard drive, i think. they tried disk utility, but that didn't see my hard drive. then the tried disk warrior, and that saw it and repaired it or something, but then it couldn't get the drive to mount. so, i'm assuming that because disk warrior didn't work and couldn't get it to mount, then other software like data rescue, etc... won't either. like all computer users, i've got some REALLY REALLY important data on there, and all the data recovery places i've gotten quotes from are pretty pricey. if the drive doesn't require physical data recovery, only non-physical, as i hope, the cheapest is still $350. even so, the person on the phone there didn't seem to know nearly as much as the people at the more pricier places. so, are there any other options besides expensive data recovery? i read something about using dd - a unix thing, but i don't know the first thing about it (http://www.macosxhints.com/article.php?story=20050302225659382) so i'm not sure i want to risk messing it up even more. and, if worse comes to worst, then i'll use a data recovery place... but can anyone tell me if they've used any of the data recovery companies below, and which ones are good?
(first three do evaluation for free, and then you decide if you want to continue based on more accurate price idea)
MacintoshDataRecovery.com
$500 non physical
$1100-1600 physical
Heroic Efforts
http://www.heroicdata.com/data_recovery
$350 non physical
ships to another (very expensive) place if physical
ACS Data Recovery
http://www.acsdata.com/index.htm
$600-700 non physical
DriveSavers.com
(recommended by Apple, probably the best, but the most steep, too)
could cost anywhere from $500-$2700 and $200 evaluation fee even if data is unrecoverable
Since this is our fourth hard drive failure in four different iBooks in 2 1/2 years, i am starting to become seriously disillusioned about the quality of the hardware Apple uses...not that i would ever get a dell or anything, but still....
THANK YOU in advance for any tips you might be able to offer, and also for reading this extremely long post!
katie
iBook G4 Mac OS X (10.4.3)
iBook G4 Mac OS X (10.4.3)

I have read good reports concerning Data Rescue although I have not used it myself.
Once you get your data back, focus on a regular (even daily) backup routine, because as you know only so well, the question is not if a drive will fail, it's when.
My condolences, by the way.

MacBook Pro hard drive failure- data recovery possible?

Hi everyone, I have a June 2009 MBP that stopped turning on the other day and it just sits on a gray screen when trying to boot up. I had it taken in to a small little authorized Apple repair shop since I am living out in BFE and they said it has a hard drive failure which is causing the problems. They said there is no way to recover the data. Is that right? I'd imagine there has to be someway to recover it. Is there somewhere I can send it in or something? At this point even if it were to cost a lot I'd like to get the data off of it if there is the possibility.
Inb4: should've backed it up!

You may be able to boot from an external hard drive and repair the disk enough to copy the data from it, even if it will no longer boot. There are a number of hard drive recovery services. Apple even lists a couple of them (http://support.apple.com/kb/HT3974) that are authorized to recover data from hard drives without voiding the warranty. The warranty is not an issue with a machine from 2009, but those are high quality, reputable companies.
Most such companies have you send them the hard drive and they will give you an estimate of how much it will cost to recover the data, if possible. Some people have reported that Data Rescue 3 comes with a coupon for free diagnostics and $100 off data recovery from The Data Rescue Center. That was a couple of years ago. I don't know if the same deals are in place now.

Hard drive failure - options for data recovery and AppleCare coverage

I have been handed a relative's 12 month old MacBook Pro with a factory-installed 500GB hard drive which appears to have failed. When attempting to boot the MacBook I am met with the classic clicking and grating noise which I know is a tell-tale sign of hard drive failure. The drive will not boot and I am shown the question mark folder icon, indicating that the operating system cannot be found. Have booted into internet recovery mode, Disk Utility appears to have found no sign of the hard drive's existence and shows none of its partitions. I have attempted putting the MacBook into FW target-mode and mounting the disk from another laptop, but to no avail; while it will go into target mode the drive simply isn't visible. The SATA connection to the drive is definitely OK - I have tested with another 2.5 inch hard drive which showed up fine in Disk Utility and was bootable. Have run Apple Hardware Test/Diagnostics but this returned no errors. It seems like a pretty clear cut case of drive failure.
I put this all to the relative whose laptop this is and asked them whether the MacBook had been dropped recently, explaining to them that this is one of the likeliest causes for such sudden failure. Sheepishly they admitted that they had indeed dropped it, although not from too great a distance and onto a carpeted floor. Apparently in the days immediately after the shock the hard drive continued to boot but the system was very slow and beset by spinning beech ball hangups. It is only in the last few days that the hard drive has become completely unbootable, and seemingly unreachable.
I have two questions that I would be grateful for some help with.
Firstly, is there any possibility of recovering data from this drive without going to a data recovery specialist? The user did have backups of most important data, but some recently imported photos were not backed up. Is it any use me trying any third-party data recovery software utilities, bearing in mind that I can't even mount the drive in target mode?
Second, the MacBook is still covered by the extended AppleCare warranty for the next two years. Is it worth my relative's while making a Genius Bar appointment to see whether Apple would replace this drive for free, given that the damage was most likely user-inflicted? Is there any chance that this sudden failure could be unrelated to the drop the MacBook suffered the other day - perhaps just a result of the 'normal' failure rate? I am more than happy to exchange the drive for a new one myself and my relative is happy to pay for the new part (I was amazed at how cheap hard drives are now), but would we be better off trying an Apple Store? My prediction would be that while we might get lucky and have an obliging genius who agrees to swap the drive without asking too many questions, we could also have one who concludes the damage is not covered by the warranty and insists on charging for the new hard drive (at a mark-up I assume) and labour.
Any thoughts about these two issues or the hard drive failure more generally are very welcome. Thanks.

1, Data recovery software is your only alternative if there is no backup. It may or may not be able to revoker anything from that hard drive. If it does then the only other choice is to go to a data recovery service. If have to go that route expect to pay for it, like $$$$.
2, Yes. They will at least tell him what the problem is and the cost if any to fix. There is a good chance they will fix it for nothing and only charge for data recovery if they can do it.

Hard Drive Failure on HP DV 6000 Pavilion laptop Windows-XPsp3 OS - Need Data Recovery Help

Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
HP Pavilion DV 6108 NR, RG365UA, purchased in late 2006 at Best Buy, with Windows XP, upgraded to Service Pack 3. It has a Fujitsu hard disk, 60 gigabyte, partitioned into C: and a Recovery D:.
Windows tries to boot up, but goes to blue screen with the message: "Unmountable Boot Volume" for one second, then just keeps recycling until I force a shutdown.
BIOS Phoenix, hard drive test result: " #1-08 Fail "
I ran a disk analysis/recovery program on the Cdrive and it seemed to show the directory structure intact, and it was able to recover some files. I was using the free one from Seagate (which only recovers small files). The second pass didn't run so well, and during the third run the program said I should not proceed further, and I should contact a professional disk recovery company.
However, the D drive seems to be intact, so, I wonder if the disk is corrupted or just some aspect of the logical C drive is bad.
How can I get the D: to run the recovery software on it? The recovery disks, made by Best Buy, only proceed to the R / F / Q option screen, and when I press R, I get a blue screen every time.
Tapping the F10 key during startup gets me nowhere. Ditto the F11 key.
I dont care about the hard disk; it is the data (files, docs, images, etc) that I want.
I contacted HP to order recovery disks but they are no longer available for my computer.
Any suggestions would be greatly appreciated!
Jon
This question was solved.
View Solution.

Update...
I found a website that offers the following:
http://www.computersurgeons.com/p-13442-recovery-kit-435422-001-for-hp-model-number-dv6108nr.aspx
Recovery Kit 435422-001 For HP Model Number dv6108nr
Price: $27.00
Recovery Kit Set (An Entire Image of the Computer hard drive when the computer was new)
But I wonder how useful it would be. Early XP , no doubt. And if my hard disk problem is a mechanical fault, would any recovery disk even work? The disks made by Best Buy when I bought mine new in 2006 don't do anything more than go to the R /F/ Q screen and then goes to a blue screen when I press R (to recover the OS and apps and data files). And, as I wrote, it is the data that I want, not the disk drive.

Hard drive failure - issues with iTunes data

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