Hard drive failure/Way to authorize QT Pro on different computer?

I've just had to send my computer, which had QT Pro on it, back to the manufacturer because of a major malfunction. They very well may need to reformat or replace the hard drive. Is there a way for me to deauthorize the registration for that computer and transfer it to the one I am now working on?
Thanks

Is there a way for me to deauthorize the registration for that computer and transfer it to the one I am now working on?
If you have a QuickTime Pro name and key, use it on the computer after you get it back. Apple doesn't track how many times a given QuickTime Pro key is used and no deauthorization is necessary. If you want to do so anyway, find and delete the QuickTime.qtp file.
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Similar Messages

Macbook Pro 2011 extremely slow wondering if hard drive failure

Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
In recovery mode I reinstalled OSX
I was finally able to install updates after completing the above that were not able to be installed before.
I ran etre check, this is the report that came up:
Problem description:
Extremely slow computer, possible hard drive failure
EtreCheck version: 2.0.11 (98)
Report generated November 3, 2014 9:25:29 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (357.49 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
/Users/[redacted]/Downloads/LCC Installer.app
[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[invalid?] com.luthresearch.savvyconnectmenu.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[invalid?] com.luthresearch.scservice.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SavvyConnect UNKNOWN (missing value)
Google Chrome Application (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: Java 7 Update 67 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Java Support
Logitech Control Center Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% Safari
      3% WindowServer
      0% fontd
      0% Google Chrome
      0% ps
Top Processes by Memory: ℹ️
245 MB WebProcess
206 MB System Preferences
168 MB Safari
99 MB mds
82 MB Google Chrome
Virtual Memory Information: ℹ️
1.37 GB Free RAM
1.57 GB Active RAM
318 MB Inactive RAM
1.03 GB Wired RAM
436 MB Page-ins
0 B Page-outs
Basically I'm wondering if anything sticks out in this report. I was thinking it could be a possible hard drive failure. I know my computer has been dropped on the floor at least a few times. Thoughts are appreciated. Thank you for your patience.

Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook. While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
STEPS TO DATE:
1.Installed several memory utility programs (Daisy Disk & MacCleanse) system
maintenance program to regularly and thoroughly empty application caches (Adobe apps & internet browsers being tremendous hogs), identify and remove language elements and other redundant space hogs, etc.   Result: Small, but real improvement when I forced myself to perform a "scan and delete" session every second major computer run (typically about 6-8 hours in length). However, this did nothing to help the problems regularly detected when I run the Disk Utility which almost invariably demonstrates disk permissions that need to be repaired and, with increasing frequency, has demonstrated actual disk errors that require restarting and walking through a disk repair protocol. I did bring it to the Genius Bar where they kindly reinstalled Mavericks which they could do in about an hour versus the several hours that doing this at home requires. This did identify that my RAM was, on fact, a limitation on the speed at which I could run certain apps.
2. My next move was to install an additional 4GB of RAM. I bought the new RAM on eBay for about $90 because, with 3 kids equipped with MacBooks & iPhones, I simply couldn't afford the official Apple RAM. I even installed it myself, with the help of a YouTube video. Result: Giant improvement in speed (starting up or switching apps. If I had realized how simple it turned out to be, I would have done it well over a year ago. Some minor improvement in the overheating problem, but persistent problems with disk permissions continually requiring repair and periodic disk repairs (using Disk Utility) required.
PLANNED FINAL INTERVENTION:
3. I am purchasing and installing a solid state drive (ssd) and simply chucking the original hard drive, after considerable discussion with my savvier mac friends. It has become clear to me that, sadly, every hard drive has a finite life affected by a variety of factors. I am, in fact, hard on my equipment - running multiple graphic apps simultaneously, transferring massive GBs of data between my laptop, time capsule and an array of hard drives. I will let you know how it goes, but can share that the decision to get a solid state drive followed many conversations with multiple Mac guru-types (in the hope of saving you similar painful tribulations). The cost varies according to the size of the drive, but $400-$500 would buy a reasonable starting size. I am waiting for Black Friday sales, myself. Amazon (where I will likely purchase the ssd) is already offering a number of pre-Black Friday deals. While I don't really feel like putting out that amount of cash, I reassure myself that a new drive will almost certainly solve the disk errors (with a solid state one offering more durability) & will help me prolong the life of my MacBook Pro by a couple of years hopefully. It beats buying a new Apple MacBook only three and a half years after investing close to $3k for this one!
I am certain that more experienced forum users could point you to software that could help defragment your drive or may be able to offer other solutions. I've simply had enough of struggling with burning thighs and head-banging behavior triggered by slow performance. I hope this is helpful to you in some small way. The war is not yet over, but I'm feeling good about the battle plan!

HT201262 how do you confirm a Macbook Pro hard drive failure?

I have an older Macbook Pro that I want to bring back to life.
All indications point to full hard drive failure.
How do I confirm that the drive needs to be replaced?

Welcome dadzpony,
The simplest way is to start it up with the original disks. Go to Disk Utility and try to repair the original drive. If Disk Utility can't repair it then it's probably dead.
If you had a drive in an external enclosure with an appropriate OS you could boot with that also. Hold "option" down while booting and select the drive you want to boot from.
The HD in this machine is easy to replace. Go here for instructions:
www.ifixit.com/Device/MacBook_Pro

MacBook Pro hard drive failure- data recovery possible?

Hi everyone, I have a June 2009 MBP that stopped turning on the other day and it just sits on a gray screen when trying to boot up. I had it taken in to a small little authorized Apple repair shop since I am living out in BFE and they said it has a hard drive failure which is causing the problems. They said there is no way to recover the data. Is that right? I'd imagine there has to be someway to recover it. Is there somewhere I can send it in or something? At this point even if it were to cost a lot I'd like to get the data off of it if there is the possibility.
Inb4: should've backed it up!

You may be able to boot from an external hard drive and repair the disk enough to copy the data from it, even if it will no longer boot. There are a number of hard drive recovery services. Apple even lists a couple of them (http://support.apple.com/kb/HT3974) that are authorized to recover data from hard drives without voiding the warranty. The warranty is not an issue with a machine from 2009, but those are high quality, reputable companies.
Most such companies have you send them the hard drive and they will give you an estimate of how much it will cost to recover the data, if possible. Some people have reported that Data Rescue 3 comes with a coupon for free diagnostics and $100 off data recovery from The Data Rescue Center. That was a couple of years ago. I don't know if the same deals are in place now.

HT1661 My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy. I need to access the dead drive on the MBP via a 2008 iMac. Best options?

My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy. I need to access the dead drive on the MBP via a 2008 iMac. Best options?
I have ordered a 800 firewire to 800 firewire cable and am hoping to use the target mode option to copy files from the MBP.
Is this possible?
Hope so!
Any advice and or help would be greatly appreciated.
Many thanks,
Neil

Thanks Ogelthorpe.
Just bought an enclosure to try that also.
Hoping the MBP isn't really dead but just feigning death
Fingers crossed.

2012 Macbook Pro Hard drive failure

I have a 13" MBP purchased in September 2012 with a 750GB hard drive. A few weeks ago I noticed it running slower than usual and sometimes it wouldn't boot correctly, throwing up the folder question mark or the circle strike through symbol at the boot screen, so I went to the Apple Store. The genius ran some test on it to see if the drive was working properly and it wouldn't even complete the test. He told me it would be about $185 to replace the hard drive, including labor, but I've had this computer for barely a year and a half (my first mac) and I find it really hard to believe that just some basic student use and mild gaming (The Sims 3) would cause a hard drive to fail after just barely a year. I've read other posts about hard drive failure for the same year MBP's so my question is, how common is this and why isn't Apple doing something about it? I've also seen people who post about replacing the drive and finding out its the SATA cable or the PRAM or something else. How much should I trust this genius from Apple, and what should I do to find out if it really is the hard drive, because almost $200 is a little much for a struggling student to pay to replace this laptop that I spent $1700 buying a year and a half ago and the guy's explaination of "its like a tire, it happens" just doesn't fly with me. Help?

Thirty percent of HDDs fail within 3 years. Your case is not uncommon. Furthermore, Apple does not make hard drives. They purchase them from hard drive mfgrs. So, why would this be Apple's fault? Despite what you would prefer to believe, it does happen. Pay the money and replace the drive or just sit there and curse your computer for no longer working because you think someone is out for your money and lying to you.

How do I detect a hard drive failure on MacBook Pro

My laptop boots up, the meter proceeds across the screen, after 3 minutes the device shuts off. Is this a hard drive failure?

Could be. Try:
Boot from the Recovery HD;
Boot from your Snow Leopard DVD if the computer did not come with Lion pre-installed.
Boot Using Command+R keys:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"COMMAND" and the "R" keys together.
3. Release the keys when the Utilities Menu appears.
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple
logo appears.
5. Wait for installer to finish loading.
Once booted from one of the above you need to run Disk Utility. If the hard drive does not appear in the Disk Utility sidebar then the drive is dead.

Mac book pro freezes hard drive failure?

Hi mac users,
I'm new to mac. But i have a problem. My lap top mac. Is freezing and is unresponsive for 20 minutes at a time. IF i click one thing the entire screen is frozen until it can complete the one command.
I went into disk utility and clicked on first aid to try and do repair disk. Which it is doing it say's will take about 8 hours.
The box is displaying this infomation over and over again.
Open error 5: "input/output error" on Applications/textedit.app/contents/resources/english.ipro...
Open error 5: "input/output error" on System libary/coresystems/apple8211agen.app.conte...
I have no clue why it's saying or why it's repeated a thousand times. I tried uninstalling and reinstalling the software. That didn't work. It still giving the same error. I tried reformatting it and rebooting it from the original CD it came with. It seemed to work for a couple of days. Now it's back to acting really really slow.
It's not covered by apple care or a warranty. So i know it's going to cost lots of money to fix. I was hoping i could fix it myself.
My guess it's 1. hard drive failure or 2. I need to reformat it again and reinstall the programs again. Though i don't want to do that. Because it takes all day long.
Thanks for any helpful suggestions. I hope i can get this computer fixed soon.
Julial

Welcome to Apple Discussions!
Sometimes there are just some damaged sectors on the hard drive, but that does not mean the drive is totally unusable. The first step is to make sure your data is backed up as completely as possible. If you aren't able to access your Mac normally, sometimes you can restore data with data recovery tools listed on my backup FAQ*:
http://www.macmaps.com/backup.html
Sometimes then you can repair access to the drive by repairing the directory*:
http://www.macmaps.com/directoryfaq.html
Since a bad directory, and a damaged hard drive can often elicit the same symptoms, data recovery initially is a must, and only then repair the directory.
If after repairing the directory, you aren't able to use your computer, the latter file you mention may have to deal with your wireless drivers. The first one simply has to do with TextEdit, which can be custom reinstalled from the operating system disc that installed the operating system on your Mac. Let us know if you need help with this.
- * Links to my pages may give me compensation.

Mac Pro 1,1 Hard drive failure... sorta. Then not.

I have a MacPro 1,1 Quad core 2.66 processor, with what I believe is the original 250 Gb hard drive. I'm running OSX 10.7.5.
Today when I powered it on, I could hear the hard drive spooling up (same sound as normal) then I heard 6 clicks and could hear the hard drive spooling down for a few seconds. It then spooled up again, heard 6 more clicks and it spooled down. Finally it attempted once more to spool up which was followed by 1 click and then spooled down with no more tries at booting up. Monitor showed blank grey screen until about the single click which brought up the grey screen with folder symbol with the question mark in it. I pressed the power button which turned it off. I tried powering up several additional times all with the same pattern of clicks and visuals on the monitor.
I did some research and tried to run the Apple Hardware Test by inserting the second of my original install disks and holding down the D key. Instead of bringing up the Apple Hardware Test, my hard drive managed to boot up completely with no clicks, and now appears to be running fine. I restarted and also did shutdowns... my Mac is booting up completely normally. I took the opportunity to make sure I have a recovery disk and the ability to download and install a new copy of Lion if the need comes up any time soon.
The main question is... was this likely an indication of a hard drive failure about to happen, as I tend to want to assume, or was the clicking sound and failure to boot a symptom of something else? Booting up while pressing "D" with the second install disk inserted shouldn't have fixed a hard drive problem... I wouldn't think. Also, anyone know the max size a replacement hard drive could be? I'll go with the same kind of hard drive as is currently in it, but not sure on if I'm limited to the original 250 Gb size.

BTmy1andonly wrote:
I'm not sure I understand your reference to "clone and backup." I assume it's something else besides a standard backup done with Time Machine?
The main things to realise…
Clones are a static copy of an OS or disk.
Generally they don't have the history of older files (some can).
OS clones are usually bootable - a really fast solution to 'oh carp my disk died' moments.
Schedule one to be made as often as you can afford to lose data (e.g once a day, or every other day etc).
Time Machine is a 'rolling backup'.
TM copies new files, preens older stuff & then deletes when space is running out.
It also excludes some inessential system files (like logs) - technically you will not get an identical copy back from a TM restore.
Archives are for the occasions where you want to store on another media for permanent safekeeping.
These need to be capable of being read in whatever timeframe you need to store for (a year, a decade…)
Don't archive with proprietary backup software or proprietary media, otherwise you will have a tough time finding a machine to connect it to it & run the software.
Several copies on different disks, probably on different media too (e,g. HD + Flash storage + archival DVD's…).
You may want to revisit archives & duplicate them to new media once in a while depending on how important it is.
Ideally you would have some offsite copies to protect against fire/ theft etc.
If you are in business you need to employ all options, if it's just iTunes music & some family photos, you still need to employ 3 types of backup

Having hard drive failure every year

Trying to find out why the hard drives on our computer HP TouchSmart 310-1124F keeps failing. Purchased this computer new in 2011, in February of 2012 the hard drive failed, message was "Hard desk failure is imminent have it replaced" so I did. Now in 2013 I'm getting another message " we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced." The computer is attached to a good battery backup, it's not used for extended Internet work, No new programs have been downloaded, it is not used to download or upload information and although it's not our main computer it is used daily. What is going on, is anyone having same issues. I feel the computer itself is a lemon. This will be the 3rd hard drive in 2 years on this machine! By- the- way I did contact the Tech. department telling them the error message but was only told this computer was "not in warranty now" and that ... "you'll need to purchase a new hard drive" No offer or indication as to a possible repair could be done. Yeah that dosen't make me feel that great about this product. I just want to find out why the hard drives installed on this machine only last one (1) year! Any advise would be appreciated, thank you.

WRI-Jupiter,
Your computer may not / most likely doesn't have anything to do with the hard drive failures you have experienced. Drive manufacturers have been reducing the warranty period on drives for years. Also, as drive density has gone up, it appears that quality control has gone down.
Was the first drive replaced under warranty by HP or did you do it yourself??? Have you kept the computer free of "dust bunnies"??? What is the average temperature where you live???
By the way, the "we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced" message was primarily just for your information. Because the warranty has expired, HP will no longer repair the machine without you incurring additional costs.
Your best bet is to;
1) Follow the advice of the message above and back-up any and all data you wish to save before the computer encounters a major hard drive issue.
2) Run the hard drive diagnostics from the boot menu or DOWNLOAD and run the HP Vision Hardware Diagnostics CD Image.
3) Also consider downloading and running the hard drive manufacturuer's diagnostics routine and see if it generates an error code. If the drive is still under warranty and you receive an error code, contact the manufacturer for an RMA.
4) When replacing the drive make sure to blow all the dust out of the computer and continue this practice about every three months.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Hard Drive failure - various boot modes won't work, HELP!

Hello all,
First of all, sorry for the essay, but I didn't want to miss out on possible crucial details that could help!
A couple of weeks ago, my beloved 27" iMac had a hard drive failure. It won't boot, but instead goes to the grey 'no entry' sign when booting up. I tried holding Cmd + V on boot and this message repeated itself whilst failing to boot:
"rooting via boot-uuid from chosen/: D94DA2D5-DB38-3517-B05D-70A97AC6EE5B
Waiting on <dict ID="0"><key><IOProviderClass</key><string ID="1"> IOResorces</string><key>IOResourceMach</key><string ID= "2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntel5Serie sAHCI/PRT0@0/IOAHCIDiskDriver/IOAHCBlockStorageDevice/IOBLockStorageDriver/Hitac hi HDS722020ALA330 Media/IOGUIDPartitionScheme
BSD root: disk0s2, major 14, minor 2
jnl: unknown-dev: open: phys_blksz 4096 does not match journal header size 512, and journal is not empty!
hfs: late jnl init: failed to open/create the journal (retval 0)
cannot mount root, errno = 19"
I'm not sure how much of that is useful, but I thought I'd copy it all down anyway.
I googled error number = 19 and found articles on an invalid b-tree node and corrupt journals, leaving me to believe that because I recently deleted a Windows Vista partition and reformed the overall HD into a 2TB OSX volume, some windows data may have been left over and corrupted the journal?
So it fails to boot normaly, using Cmd V, and using the OSX install disk, as well as failing to boot from the DiskWarrior 4 DVD I purchased from my local Apple Reseller because I'd heard that it's very good at helping with issues such as what I think my HD is having. I tried Disk Utility whilst booting from the install disk, and tried to repair the drive, and each time I tried it said that invalid content was present in the journal but the disk repair had been successful.
Am I right in thinking that my data is on the drive, it's just that OSX won't register the drive's existence because of a corrupted journal? (the little I know of hard drives is shining brightly through at this point, I'm sure!)
I also tried to boot using target mode by connecting my iMac to a MacBook Pro also running Snow Leopard, but, whilst the iMac clearly went into target mode (bouncing firewire icon on screen), my HD never appeared on the desktop of the MacBook Pro, nor in Disk Utility.
Whilst I have AppleCare, I haven't tried taking it to a mac store yet because of two reasons; 1. The last time I did this I had HD failure on my old 2008 MBP and, whilst I told them to keep the data on it, the first thing they did was reformat the disk. Needless to say, it worked, but I lost all my valuable Data! The second reason is that it's bloody heavy, and I don't own a car!
Before people go on about the way I should have backed up my data, I did, and that's gone as well! D:
System Specs:
First generation of 27" iMacs
2.8Ghz Intel i7 quad core
2TB HD
ATi Radeon HD 4850 512mb VRAM
8GB DDR3 RAM
OS version: not the very latest snow leopard but the one before.
Thanks in advance, and once again sorry for the essay!
Westy

I'm not sure about the DW disk. Check that out at Alsoft's website. Apple doesn't provide data recovery services.
Apple has records of your iTunes purchases. However, the licensing for music only permits you to download it once. I'm surprised that you don't have backups.
If you get an external enclosure in which to put the drive then you might try accessing it from the MBP as an external drive. If you have an external drive you could try using recovery software:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
Beyond this you would need to send the drive off to a data recovery service which will be extremely expensive.

Rebuilding aMacBook 1.83 GHz Intel Core Duo, hard drive failure so rebuilding system. Aircard will not stop self-assigning IP address. Any ideas how to resolve successfully?

Had hard drive failure on MacBook 1.83 GHz Intel Core Duo, so had to rebuild the OS on new drive. Was on Lion 10.7.5 prior to failure, but had to reinstall Snow Leopard 10.6.3 since that was most recent OS on media I had. After finally getting ethernet connection to router working, was able to get to internet and download / upgrade to 10.6.8. I assume I can probably buy the upgrade to Mountain Lion 10.8 from there.
Problem is this, Airport will not stop self-assigning IP address for my wireless connection, and unless I can get wireless back on this laptop, doesn't make a lot of sense to continue the rebuild and reinstall of all the software that was on it prior to HD failure. Only way to my home network and router is ethernet now. Everything else on my network (Apple MacBook Pro laptops, iPhones, desktops, and non-Apple printers and laptops) is hooking up to router wirelessly fine.
Any ideas how to resolve successfully so that the airport will stop self-assigning and allow the router to assign the IP address?

When see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Failed hard drive-Can I switch authorization for purchased songs to new HD?

I have a pc that had a hard drive failure, I had a back up of my library and playlists so I was able to import to the new hard drive but all my purchased songs say that this is not an authorized pc. I can authorize it, but that will use up one of my 5 allowed and this is the same pc. Is there any way for me to transfer the authorization to the new hard drive? Thanks

You'll have to authorise the new hard drive just as if it was a different computer, you can't deauthorise a 'dead' installation on it's own. However once you've reached the limit of 5 authorisations, you have the option once a year to deauthorise them all in one go: About iTunes Music Store Authorisation and Deauthorisation

How do I uninstall and reinstall CS3 after hard drive failure?

Hi. I suffered a recent hard drive failure on a Mac Pro. I didn't have a backup, like a dummy. The hard drive fails to boot so I installed OS on new blank hard drive and attempted to drag over whatever I could see and find from old drive onto the new one. I tried to start CS3 after doing this but it gives me an error: "LIcensing for this product has stopped working. You cannot use this product at this time. You must repair problem by uninstalling and reinstalling this product or contact IT Admin or Adobe Customer support" When I go to Utilities to find uninstall for Adobe the file is not there. WHen I try to reinstall from disk it says "setup error; setup has encountered an error and cannot continue. COntact Adobe Customer service support for assistance". I contacted them via chat and they told me they cannot help me and to post this issue here. Is there a way to resolve this? Am I just missing a file or something that will resolve the issue? Any help would be greatly appreciated. Thank you.

You can't install applications like that. Use the original disks to
install the software.

Transferring IPod Librabry to new Computer & Hard Drive Failure

My main computer had a hard drive failure and after I got a new hard drive I can't find a way to transfer the music library from my IPod to the new computer. I can't de-authorize the old computer beacuse the hard drive is dead. Does anyone know how to do this with out losing all of the music on my Ipod or burning it all to CD's ?

Be very careful when connecting an iPod full of music to an empty iTunes library.There is very real risk of permanently losing all the music.
To prevent auto sync, before you connect the iPod go to the iTunes preferences and select "devices", then select "disable automatic syncing for iPhones and iPods".
An alternative method is to connect the iPod whilst holding down the 'control+shift' keys and do not let them go until your iPod appears in iTunes.
If you see a message that your iPod is associated with a different library and asks if you want to link to a new one, make sure you press "Cancel".
If you should click on "Erase and Sync" will erase all the content currently on your iPod and it will be replaced with the content of the iTunes library you just connected to.
When you've pressed cancel your iPod should appear in the iTunes source list under "devices" and allow you to change the update setting to manage the iPod content manually, and that will let you use your iPod for the time being without the risk of accidentally erasing the contents.
Then do any of the following to transfer your music from iPod back to the computer/iTunes.
For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod or iPhone to a computer.
For all other non purchased content (your own CDs etc), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola and iDump and iPodRobot.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
More information is contained here.
Copying content from your iPod to your computer - The Definitive Guide.
Afterwards, take the advice of others and make a back up *_other than the iPod._*

Hard drive failure/Way to authorize QT Pro on different computer?

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