Hard Drive Gone Bad (2nd one)

I have a macbook, purchased in May of 2006. I have already replaced the harddrive once and it has gone bad again. I have a flashing folder with a question mark upon start up.
I do not have the extended warranty, but am concerned about putting in a new drive to have it go bad in a year. Have there been reports of the heat causing hard drive issues. I have also had to replace the battery as it lost power to quickly.
I have another macbook that was purchased at the same time that has never had any problems. I want to know about any related issues when I take my computer to Apple tomorrow.

Took the computer in today. I asked if the drive was a Saegate, indicating that I knew about the problems with the drive. He pulled it out. Yup, the Seagate model. I explained I knew it was out of warranty, but wanted to know what they would do.
He checked with someone and they are replacing the drive for me at no charge. I was very nice, never acted like I expected anything. But I also made sure to mention this was the second drive to go bad, that my child's mini mac had a bad motherboard after a month. Yet we own three apple computers and three iPods. I think being nice about it and a good customer helped me.

Similar Messages

Hard drive gone bad??

My wife bought me the 15 Inch Macbook Pro approx 4 months ago. Approx 2 months ago I was having problems with the Mac freezing. One day it finally froze and wouldn't do anything. So I simply reinstalled the software. While trying to do this, A message kept coming up saying the hard drive was faulty and wouldn't install. I kept on trying and trying and spent days on working on it. I finally gave up and just used one of my external hard drives as the primary hard drive. This works fine except the external also needs a power source so thr is the problem. Also, when I use itunesand connect my 160GB ipod classic EVERYTHING freezes and will not unfreeze no matter what. If you try and close anything it just makes it worse. So I simply have to do a hard shut down. How do I fix this? Do I need to purchase a new internal hard drive. Will that work? Or, do I need to try and ship it to the apple store? The apple rep my wife talked to was not helpful at all. She only would tell us everything I have already done and tried. Thank you for any assistance...

Have you opened DISK UTILITY? If not, do so and start with 'First Aid'. You may eventually have to get a new hard drive. Fortunately you are still under warranty.
Good luck/
Ciao.

My new Macbook Air hard drive gone bad

My new macbook air hard drive just died on me last saturday while I was working on my paper. With that I've lost all my files. I took it to Apple store, but I was told that all they can do is to replace the hard drive for me.
I'm not really happy with the service. You pay so much more to get your money's worth. I was suggested that if I wanted to retrieve my files I had to take it to an outside source for about $500-$700. It's like buying a defective device that causes you some nasty injury and when you ask for their part of responsibility they tell you to take a hike.
I wish there was a law that would be more protective of people's time and (intellectual) property as opposed to leaving us to the mercy of, ultimately, the greed that drives these companies.

Dave Changizi wrote:
Fellows,
Please don't read my e-mail with your emotions. I have nothing against Apple other than my disappointment in this particular service that I received. I can make a long list of all the good things that Apple has brought in this world.
My point is this: whether Apple or a PC, when you buy a brand new computer, the manufacturer should not only replace the failed part (in my case it did, as is the norm in the industry), but TRY to retrieve the lost file(s), when is applicable, free of charge, during the warrantee period.
Does it make sense? I find this a very reasonable request/demand. Remember that, according to Apple representative, an outside source was potentially able to retrieve my files.
As a customer, I want to have a better service, especially when I pay more for the promised quality.
If we customers were happy with what is offered/or not, then we would have still worked 70 hours per week, our cars didn't a seatbelt, and ...
I hope this helps to clear my argument.
Cheers,
I understand where you are coming from, however, there is nothing that they can do. If the drive has been damaged and does not work, then there isn't anything that they can do. When those other places charge the prices that they do, it's to pay for them having to physically remove the platters from the drive that you currently had, and keeping every tiny spec of dust off them as a spec of dust could render the platter useless if it gets caught between the heads and the platters. This being said, they would then have to take those platters and place them in a new drive basically. Most people understand that there is nothing that can be done when something like this happens, they have external drives and they backup all their data. I have mine backed up on two seperate drives and in a remote location away from everything here. Let's put it like this, say you bought a house, and then you put a lot of your memories and things and whatnot into your house, say pictures, papers, things like that. Now your house burns down, would you expect the people that built your house be responsible and demand that they somehow get your pictures and things like that back from your house that were burned up? It's kind of asking the same thing that you would get if you were to demand that they somehow magically make your drive start working and get the information off it.

My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao.

If My external hard drive went bad can I use iCloud to still have or access all my ripped music and movies from iTunes without starting over?

Can I have access to all my imported music and movies in iTunes even though my external hard drive went bad with the acutal files, if i purchase iCloud through iTunes.

You say "ripped" music. That is not stored on iCloud unless you subscribe to Match. As for iTunes Store purchases:
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Of course if you had a backup of your files you would have been back up adn running iTunes by the time you read all this.

Is my hard drive going bad?

What are some of the signs of a hard drive going bad?
Lately my computer has been acting funny. Every few seconds I hear noises like my computer is trying to do something but then it winds down then stops. It's sounds like it could be the hard drive, but I'm not sure. It even does this when the computer is in sleep mode. I'm not sure what else to do. I've ran several Utillity programs such as Tech Tool Pro and Disk Warrior. I've also ran Disk Utility. While it's doing this it sometimes causes a lag (spinning beach ball) in some of the programs I'm using.
Does it sound like I may need to buy a new hard drive? If so, any suggestions would be much appreciated. Right now I have a 80gig hard drive.
thanks,
Tim

Hello again Tim,
Maybe your machine is not in as bad shape as you are trying not to think about. You have had no errors reported by the hardware test or Tech Tool. Chances are you have a corrupted system cache, internet cache and a couple of .plist (preference) files, which common and not difficult to cure.
First thing to do is to install and run a cache cleaner. I've attached the link to Onyx. After you've installed and opened Onyx select the cleaning button. Then select system cache and internet cache and run it.
You should also delete the preference files for Mail and for Safari and any other apps that seem to hang. The easiest way to find them is by typing the app's name into the search box of a Finder window and delete the .plist files. You can delete any of these files for slow apps without danger of removing important files - anything with .plist is OK. I've also attached a link to free app that checks all your system preference files. It may pick up on the corruption without eliminating them one by one.
Don't pull the RAM yet! There's still a few more tricks to try.
Onyx - http://www.titanium.free.fr/pgs/english.html
Preferential treatment - http://www.versiontracker.com/dyn/moreinfo/macosx/22790

I believe my macbook pro hard drive is bad. I erased the drive and reinstalled the OS and the macbook still runs really slow. I dont know if the hard drive is the issue.

I believe my macbook pro hard drive is bad. I erased the drive and reinstalled the OS and the macbook still runs really slow. I dont know if the hard drive is the issue.

Did you try an SMC reset too? It's easily done and none of those resets to the best of my knowledge hurt anything. When I was fooling with my system, which at one point was a home made Fusion setup, I needed to reset the SMC sometimes to get the drives recognized. Reading the documentation the sudden motion sensor is drive related but that seems to be about it.
Some more specifics may be needed about the drive itself, the model number of your unit, and the OS version you're running.
At present, the problem seems sort of odd to me. FWIW cable problems can be quite intermittent. I used Scannerz to find some of the problems on my original system that I later converted to a new HD and SSD combo. It can find lots of problems if you learn how to use it right (HD problems, logic board system faults, and cable problems) but you need to get a system at least partially up and running to use it, and it doesn't sound to me like your there right now (in other words, don't go out and buy it because at this point I don't know how it could help you)
Another word of advice would be to not go out and start throwing parts at a problem unless you have a good idea what the source of the problem is. If you have a logic board problem, new drives and new cables won't make it go away, you'll just be wasting your money. Logic board problems, cable problems, and drive problems can all have very similar end user symptoms. The article that I linked above named "Hard Drive Problems" has a section on general symptoms of problems and if you read the article it becomes clear there's a lot of overlap associated with different types of problems.
I assume that your unit isn't under warranty. If, by chance it is I wouldn't even fool with it and I'd take it to Apple and let them deal with the problem. You also might want to check with whatever Apple sources you have available to test your system, like an Apple store, and see how much they'll charge (if anything) to evaluate the system.
I certainly hope this helps.

Greeting, I want to reformat my external hard drive using Mac OS Extended (Journaled, Encrypted ) but before formatting it, I want to make sure that if I loose the hard drive or the hard drive get stolen, no one will be able to retrieve or recover the in

Greeting,
I want to reformat my external hard drive using Mac OS Extended (Journaled, Encrypted ) but before formatting it, I want to make sure that if I loose the hard drive or the hard drive get stolen, no one will be able to retrieve or recover the information on it so could you tell me what kind of encryption will be used or is there any way to recover the information?
Thanks!

I think FileVault is used to encryp internal hard drive but I wanna encrypt an external hard drive with Mac OS Extended Journaled Encrypted which is completely different!

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?

Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to d

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to do this. THe share screen says you are limited to 5 ??

No backup is not good.
You can transfer itunes purchases from an ipod. File>Transfer Purchases

How do you know a hard drive is bad?

how do you know a hard drive is bad?

From the OS X "Help" system:
Check whether a disk is about to fail
You can check the health of many disks in Disk Utility. Many disks include Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T) hardware, which lets a disk test itself for potential problems.
Open Disk Utility.
Select the disk in the list at the left.
If you see a message saying the disk has a fatal hardware error, the disk has an irreparable hardware problem that can’t be fixed by Disk Utility or any other utility that repairs software problems. Back up as much of the data on the disk as possible, and then replace the disk.
If you don’t see a message saying the disk has a hardware error but you still have problems with the disk, you can try to repair it with Disk Utility.

HT4889 Replacing System hard drive with a new one. How to get everything over to the new boot drive?

Replacing System hard drive with a new one. How to get everything over to the new boot drive? Should I use Carbon Copy or does apple have a better untility to do this?
I can't get my current system drive (OSX 10.8.3) to start on the first try. I always have to shut down and restart again to finally see the Apple logo.
Have used disc utility to repair the disc and permissions several times and that works. The next time I boot up, it works fine and I get the apple logo, but then the second time I boot up, it's back to the blank screen again and it only boots after the second try. I have tried this repair three different times now always with the same result. Works right the first try (after the repair) then from the second time on it doesn't work. I just get the white screen until I reboot a second time.
Thinking I should change drives but what's the easist and best way to move everything over to the new drive so it will boot correctly with all my data on it. This is the system drive for a Pro Tools 10HD setup. MacPro 3,1 with 16 gigs ram and OSX10.8.3 on it.
Thanks for any help!

If you have a time machine back up of your current drive you can do this
Shut down your computer, install the new drive. While the computer is off plug in the external hard drive that you have your time machine back up on. Hold Option key while the computer turnes on, let go of the option key once you get a grey screen. Shortly after you'll see a list of bootable drives, select the one that has your time machine back up on it and boot into that drive.
From there go into disk utility, format your new drive too, osx extended journaled ( I think, double check that, its been awhile since ive had to do this), hit format
Exit disk utility and then you can use time machine to copy all your exisit data to the new hhd and then your pretty much done.
There is also a program called Carbon Cloner that will do esentially the same thing however I've never uesed it.

Replacing old hard drive with a new one. HP ENVY DV7 7230us laptop

I am trying to replace my old hard drive with a new one. For some reason it won't do it. I want to perform a clean install with the recovery disks. It seems the only way I can do this is to clone the old one with the new. I have attempted several times and wasted a lot of time trying to use my new drive. Is HP preventing me from doing this for some reason? Is there a work around for this?

Do you know anything about this? Now I am having problems installing the original win8 operating system, (purchased the 3 disk set) on the original hard drive, Toshiba 750g.. It installs up to updating updates but hangs at 13%. The reinstall hasn't even finished. Getting very frustrated. Your assistance is very appreciated.

Time Machine appears to be doing back-ups, but they do not appear on the external hard drive. The last one I can find is June 30. I did a utility scan of the hard drive disk and it is fine.

Time Machine appears to be doing back-ups, but they do not appear on the external hard drive. The last one I can find is June 30. I did a utility scan of the hard drive disk and it is fine. What do I do?

Click the Time Machine icon in the menu bar. The time of the last backup is shown in the drop down.

Hard Drive Gone Bad (2nd one)

Similar Messages

Maybe you are looking for